Showing questions tagged: اعرض كل الأسئلة

Firefox crashes when quitting or restarting

I posted previously about this and mistakenly believed the issue had been resolved. I was mistaken also about the exact nature of the problem. This was the previous que… (read more)

I posted previously about this and mistakenly believed the issue had been resolved. I was mistaken also about the exact nature of the problem. This was the previous question: https://support.mozilla.org/en-US/questions/1348162

The browser crashes whenever I quit or attempt to restart. By restarting I mean selecting Troubleshoot Mode from the menu or pressing the button to delete the start-up cache and restart. These are the 10 latest crash reports: bp-f3da7332-06f0-4c79-8b14-e70740210902 2/9/21, 21:03 bp-53f2ba80-1f54-447a-85af-723450210902 2/9/21, 21:01 bp-afd9c845-e03a-4f9e-972e-68da60210901 1/9/21, 20:42 bp-916bcb43-2680-465a-8b8b-fddac0210901 1/9/21, 20:40 bp-479ccc87-0e54-4ff5-8c03-ef76b0210831 31/8/21, 20:51 bp-994d7424-def0-475b-8a0c-beba90210831 31/8/21, 20:46 bp-0ace2282-d5e9-4ed1-aeda-e08070210831 31/8/21, 20:40 bp-de957d75-4798-472e-8029-cd6200210830 31/8/21, 09:18 bp-36bece94-9415-45e5-8658-ae2290210830 31/8/21, 09:14 bp-0cd40c3a-787c-48ed-92a6-8a8830210830 31/8/21, 09:12 I have opened the latest.

I have reduced modifications in about:config as much as I can stomach and also tried disabling all addons.

Asked by TNorth 3 months ago

Last reply by James 3 months ago

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Firefox Problems with using NVIDIA Webseite

Hi, i found a Problem with the Nvidia Website https://www.nvidia.de/Download/index.aspx?lang=de When i Search for Driver Download, i choose "Producttype" and then when ch… (read more)

Hi, i found a Problem with the Nvidia Website https://www.nvidia.de/Download/index.aspx?lang=de

When i Search for Driver Download, i choose "Producttype" and then when choosing "Product Series" the Website allways Resets to Start.

I also Informed Nvidia about the Problem, but it is only on Firefox. Im on Linux (Ubuntu 18.04) and use Firefox in Latest Version 83.0 no addons.

I also Try Chromium and other Browsers but this Problem only happens on Firefox.

Greetz. Vinz

Asked by cvinz 11 months ago

Last reply by brandyball200 10 months ago

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Copy/Paste

Why can a stupid failing script on a web-page, or even intentionally so programmed script disable the copy (and sometimes paste) functionality? How can this be disabled/f… (read more)

Why can a stupid failing script on a web-page, or even intentionally so programmed script disable the copy (and sometimes paste) functionality?

How can this be disabled/fixed?

One highlights a text (any text) on some web sites, Edit menu allows Copy, context menu allows Copy, one hits Copy, nothing happens. It's not even a page where someone wanted to "copy protect" some information.

Copy and Paste should work just as advertised since those were invented, how hard can it be to get that right? Even stupid Notepad never fails at it. And no, I don't care what the idiot who programmed a page though would be/should be best for me, I want Copy to be copy, Paste to be paste. This used to work in "original" Firefoxes even when page developers wanted to make it not work.

And yes, while on a given page Copy fails miserably, at the same time in other pages it works.

Asked by Pók 10 months ago

Last reply by jscher2000 8 months ago

Credit card saving does not work

When entering credit card info in a web form, Firefox will pop up a dialog asking if I'd like to save the card info. If I click yes, the dialog closes but the info is not… (read more)

When entering credit card info in a web form, Firefox will pop up a dialog asking if I'd like to save the card info. If I click yes, the dialog closes but the info is not saved. If I go into settings where one can view the saved cards and enter the info to save a new one, I can enter one but again it does not actually save. There is no error, it just doesn't save. Tailing journalctl shows no errors, and launching Firefox from a console and watching the output doesn't show any error either.

It's been this way over several updates over the course of a few months (as long as I've been using Firefox on this computer).

Asked by Eric S 2 weeks ago

Last reply by jonzn4SUSE 5 days ago

Google services not working sometimes

Hi! Some days ago I started experiencing problems to load Google service webpages. For example sometimes youtube tells that there is a connection problem, when loading gm… (read more)

Hi! Some days ago I started experiencing problems to load Google service webpages. For example sometimes youtube tells that there is a connection problem, when loading gmail I get " has experienced a network protocol violation that cannot be repaired". When I use other browser I can access to that services with no problem. I am in linux, and I have tried disabling all the add-ons, starting in "safe-mode" and rebooting my computer. At the beginning everything works fine, but after some time starts failing. I have tried with different Firefox versions, and the problems persists.

Asked by inaki6martinez 4 months ago

Last reply by jonzn4SUSE 4 months ago

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Can't reach website in firefox while connected to VPN, chrome works

I use a VPN at work for accessing some internal domains. Until last week I was able to reach them fine in Firefox, then it wasn't work when I logged in on Tuesday. What h… (read more)

I use a VPN at work for accessing some internal domains. Until last week I was able to reach them fine in Firefox, then it wasn't work when I logged in on Tuesday. What happens now is the tab seems to wait for a bit, then it times out with an error that it wasn't able to connect. Is there someway to fix this?

I'm able to reach these domains through other means like chrome browser (which I'm using as a workaround) or git.

Asked by eric.evans1 11 months ago

Last reply by jonzn4SUSE 11 months ago

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Not able to share voice or video on dscord

When I go to discord, I am not able to join in an audio call. When I go to un-mute my profile, I get an error that say >You want to be able to talk to your friends, r… (read more)

When I go to discord, I am not able to join in an audio call. When I go to un-mute my profile, I get an error that say >You want to be able to talk to your friends, right? switch to the latest Chrome, Opera, Firefox, Edge or download the latest discord app to start talking right now!


I am using firefox 78.6.1esr (64-bit) on Debian 10.7

I have had a back and forth with Discord and they informed me that its a Firefox only issue and to ask here instead.

Asked by jmanshad 10 months ago

Last reply by jonzn4SUSE 10 months ago

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"set as desktop background" doesn't work on Linux Mint 20

I've always used Firefox's "set as desktop background" to change my desktop picture on Linux Mint. Recently (after update to Mint 20?), it hasn't been working. I'm not … (read more)

I've always used Firefox's "set as desktop background" to change my desktop picture on Linux Mint. Recently (after update to Mint 20?), it hasn't been working. I'm not sure it was when I updated to Mint 20, it may also have quit working after I used Pix to set the desktop background?

When I select "set as desktop background" in Firefox, nothing happens. There is no error message. I can still change the background using Pix, but that requires saving the picture from Firefox, opening it in Pix, and then setting it to the desktop. It would be nice if I could do it directly from FF again.

Firefox 84.0.1 Linux Mint 20, Cinnamon 4.6.7, kernel 5.4.0-58-generic

Asked by kcaldwel55 11 months ago

Last reply by jonzn4SUSE 11 months ago

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"Security Error: Your session has been invalidated" https website doesn't load

Following website "https://www.hellobank.fr" is unreachable either in normal or private windows. There is another report but it is pretty old for now. https://support.mo… (read more)

Following website "https://www.hellobank.fr" is unreachable either in normal or private windows.

There is another report but it is pretty old for now. https://support.mozilla.org/en-US/questions/1025002

So I just want to understand is there is anything new since this post or do I have to apply a more efficient solution that removing user.js I don't want to take the risk of spoiling up my setup.

Asked by Clément 8 months ago

Last reply by jscher2000 7 months ago

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big grey Bar on top.

Hello everytime I firstly start Firefox after freshly Boot my Computer I get a big grey Bar at the Top of the Window. after closing and reopening firefox the Bar is gone.… (read more)

Hello everytime I firstly start Firefox after freshly Boot my Computer I get a big grey Bar at the Top of the Window. after closing and reopening firefox the Bar is gone. Anyone knowing how to disable that? safe mode is not helping. I am using Firefox 84.0.1 (32-Bit) on Kubuntu 18.04 LTE (32-Bit). Thanks,

Asked by Jan-Peter Rühmann 11 months ago

Last reply by cor-el 11 months ago

Plugins & Profile directory

I have tried on windows and on linux, and the same thing happens for both. I don't get the plugins i should have. I want to try and enable java, but its not even appearin… (read more)

I have tried on windows and on linux, and the same thing happens for both. I don't get the plugins i should have. I want to try and enable java, but its not even appearing in the first place. My profile directory is all messed up as well. I don't have a pluginreg.dat, my extensions.sqlite is an extensions.json. I have been reading all the forums but they mention stuff about the files in the profile, but I don't have those files.

Asked by caedenperelliharris 2 weeks ago

Last reply by FredMcD 2 weeks ago

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Cursor has now started changing as I move around on web pages. (Just updated to version 84)

(Ubuntu 20.10 NUC 7I5 32 gig memory) I had (firefox) version 83.02 installed and working. Today I turned on the machine, loaded Firefox and..... It sort of crashed. I s… (read more)

(Ubuntu 20.10 NUC 7I5 32 gig memory) I had (firefox) version 83.02 installed and working.

Today I turned on the machine, loaded Firefox and.....

It sort of crashed. I selected "reload Firefox" and things went a bit weird.

Today is 24 Dec 2020. I have had the machine on a few times since 15 Dec 2020.

Firefox restarted and YUCK! it was horrible! I had the DARK theme chosen and somehow it restarted in the other one which is ..... not dark.

The cursor is annoying at times when you are typing and I try to ignore it as much as possible, but since that which just happened I noticed the cursor is now changing its look as I move around a web page.

Looking at the release notes there is no mention of this being done.

I can't find anything in the settings/preferences/config/what ever to control the cursor. But that aside: this didn't used to happen. (No big. Just mentioning it)

If I move over a link the cursor changes from what it is to a hand (left pointing).

Is this now normal?

Asked by teeny_weeny 11 months ago

Last reply by FredMcD 11 months ago

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Your browser does not support this function!

I installed Lorex security cameras recently. I can access the DVR support box from Firefox and do admin stuff, but I can see no images from the cameras. Instead of images… (read more)

I installed Lorex security cameras recently. I can access the DVR support box from Firefox and do admin stuff, but I can see no images from the cameras. Instead of images I get the message:

  Your browser does not support this function!

This appears in the sub-window that the current image should appear in. I have installed ffmpeg and gstreamer (libav, ugly and unrar) - all to no avail. I am running Fedora 33 currently patched fully (yesterday).

I find it hard to believe that these images cannot be seen in Firefox. What am I doing wrong????

Asked by rholme 9 months ago

Last reply by jscher2000 9 months ago

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I need Firefox to lie to the website and say that Adobe Acrobat 9 is installed

I am dealing with a government website. All of the government forms are available as PDFs on this website. However if I try to download a form the site looks at the br… (read more)

I am dealing with a government website. All of the government forms are available as PDFs on this website. However if I try to download a form the site looks at the browser description and does not see Adobe Acrobat installed on my system, so it returns a text document telling me to install Adobe Acrobat release 8 or higher. I cannot install Adobe Acrobat because Adobe does not support Linux. I don't need to install Adobe because Firefox, Chrome, and every other browser on the market has builtin support for PDF. How do I customize Firefox to LIE to the website and say that Adobe Acrobat is installed?

Asked by jamescobban 7 months ago

Last reply by cor-el 7 months ago

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FTP removal.. why would you do this? Is there a paid version that we can buy?

Hi. Why would you remove FTP? It's not obsolete, I use it for work, and a good one third of my browsing is easily ftp sites such as NetBSD.org, ftp.gnu.org and others. F… (read more)

Hi.

Why would you remove FTP? It's not obsolete, I use it for work, and a good one third of my browsing is easily ftp sites such as NetBSD.org, ftp.gnu.org and others. FTP is still used heavily.

I really really dislike that it's gone. I'd gladly spend 30-40$ a year for a paid version.

I've been using you guys back to Mozilla, Firebird, Netscape and even earlier ..possibly related was NCSA Mosaic. C'mon guys.. which Millenial decided FTP was obsolete and uncool because it was old? It's how most of the Open Source projects and distributions still move data around. :~( This is the first time since I started using Netscape/Mozilla/etc that you've ever done something I don't like. The last thing I want to do is be forced to use Chrome or some other garbage. Please.. bring it back or some sort of external module we can pay for to get browsing back. Please! I beg you. (Trying hard to be really civil and nice here ..truely baffled that it'd be removed).

A.

Asked by vk2fvax 6 months ago

Last reply by Rodney 6 months ago

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address bar autocompletes to depreciated url; how to stop?

Hello, I recently was forced to change the address of my blog from "universalism.com.au" to "universalism-au.com" (due to silly legal requirements introduced a few months… (read more)

Hello,

I recently was forced to change the address of my blog from "universalism.com.au" to "universalism-au.com" (due to silly legal requirements introduced a few months back about requiring an ABN if you want to use the .au suffix).

"universalism.com.au" is now a dead link, but when I start typing "uni..." in the address bar, it always autocompletes to this old and depreciated url rather than my new one. I would like to be able to type "uni..." and have it autocomplete to the new address, "universalism-au.com"

I have cleared what seems relevant from my browsing history, but no luck. Is this perhaps being caused by my default search engine (duckduckgo) recommending the wrong address?

I have attached a screenshot if this helps.

Asked by tikajr 6 months ago

Last reply by cor-el 5 months ago

Can't pin "Nightly" to Ubuntu taskbar. Can only load from "MOZ" command! Help!

My install of Firefox was somehow corrupted. I was instructed by FF tech support to download the latest "Nightly" build, extract it to my "Downloads" folder, and launch i… (read more)

My install of Firefox was somehow corrupted. I was instructed by FF tech support to download the latest "Nightly" build, extract it to my "Downloads" folder, and launch it using the following command:

MOZ_ACCELERATED=0 MOZ_WEBRENDER=0 ~/Downloads/firefox/firefox

This opens a working install of "Nightly" (with purple & blue firefox icon), but as soon as I close it, the icon goes away. The program is not recognized as "installed" so it does not appear in a search for installed apps. And if I right-click on its icon while running, "Pin to taskbar" is not an option.

"Nighly" is working (I'm using it to type this) and I even have it Synced to my account, but the ONLY way to launch it is via the Terminal CLI. :(

My broken copy of "Firefox" is still listed as installed, but is unusable.

HELP! TIA

Asked by Mugsy 4 months ago

Last reply by Seburo 4 months ago

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Reinstalled Ubuntu and now my bookmarks and extensions are gone

I had to reinstall Ubuntu 20.04 because I removed vital Python 2 and 3 and it broke. Before doing this I was logged into my Firefox profile and should have had my bookmar… (read more)

I had to reinstall Ubuntu 20.04 because I removed vital Python 2 and 3 and it broke. Before doing this I was logged into my Firefox profile and should have had my bookmarks and extensions synced. I do not see any reason why this would not be the case. However, after my reinstall of Ubuntu and logging into Firefox profile all of my bookmarks and extensions are gone. I tried checking around Firefox and it only shows bookmarks and extensions from after my reinstall. I have not performed a backup since I reinstalled Ubuntu, but those bookmarks are there. So I don't understand why I can't find my old bookmarks and extensions from before my Ubuntu issue, because I was logged into my Firefox account. My Firefox account information should have been saved to my account not my computer anyway. Please help me I had a lot of important bookmarks on there, but can't remember all of them.

Asked by Scott 12 months ago

Last reply by Nabeel 8 months ago