منتدى دعم ”Firefox“

Hello, its nice to have possibility to ask this questions. Few days ago something strange happens and system was hunged, i didn't do anything unusual, just web serfing, so, i had to reset system and was some astonishin because that rather rare accident. After reload i saw that my browser theme reset to default, and as remember account wasn't loginned as usual, after while i noticed that all logins and password just, disappeared... I very hope that just crash and not any hackers... And here is some pity because many of logins and passwords i mere don't remember.. What can i do in this case? Will be grateful for any help.

Every time a link is clicked or the page is refreshed, the Reload/Stop button plays an animation of the reload arrow morphing into an X and then back into a reload arrow.

This is very distracting. How can the user disable this animation?

Help guides from 2017 say to change the following about:config prefs: browser.stopReloadAnimation.enabled toolkit.cosmeticAnimations.enabled But these do not exist anymore.

Hello,

I've got a laptop Dell XPS 9380 that comes with an Intel UHD Graphics 620 as Video Chipset. I run in under Fedora 33 with the distro provided package (as of now version 84). The playback on some videos is choppy, I have one picture on 10 I'd say.

How can I fix that, can you point me some solution ?

thanks

Some sites do not show a shield icon in the address bar, most notably support.mozilla.com and Office 365.

How can I modify blocking and privacy for such a site? I wast to allow cookies from Office 365, but not for other sites.

TIA, Folkert Wiekmeijer

just like the title says. Fedora 33, kernel 5.9.16-200.fc33.x86_64, firefox 84.0.2 (just updated today). crash report is bp-7e418e46-b201-45c7-a7c9-313840210111

doesn't matter what tab i've got open, what tabs are loaded, or even if i'm using the browser, if it's running, it'll crash around every half hour or so

Hey there,

I have the following issue with Firefox, is this maybe something I should report to the Ubuntu support or directly to Bugzilla?

Steps to reproduce: ---

1. Open Firefox
2. Go to a page that contains an embedded video that is not playing automatically, e.g. https://www.rottentomatoes.com/m/sound_of_metal
3. Do not play the video

Environment --- User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:83.0) Gecko/20100101 Firefox/83.0 Firefox version: 83.0 (64-bit) pulseaudio version: 13.99.2 OS: Ubuntu 20.10 64-bit Gnome version: 3.38.1 Windowing system: Wayland CPU: Intel® Core™ i7-8565U CPU @ 1.80GHz × 8 RAM: 15,5 GiB GPU: Mesa Intel® UHD Graphics 620 (WHL GT2)

Actual results --- pulseaudio process is spawned and rapidly becomes the most CPU consuming process on my machine (especially after a few seconds, when the Web Content ones start to cool down). Even though no sound is actually played! When switching to another tab with no embedded video, pulseaudio keeps overloading the CPU. This only stops after closing Firefox.

Expected results --- I'm not sure this is what should be expected, but I'll give it a shot:

• pulseaudio process should only be spawned when actually playing a media that requires audio
• pulseaudio should not be the #1 CPU consuming process
• pulseaudio process should at the very least not massively use CPU when no sound is playing

Ctrl+o did open the sidebar, but ctrl+shift+b don't Show/hide the Bookmarks toolbar, on Win10 firefox84 works fine. I check systems keyboard shortcut and ctrl+shift+b isn't registered at all.

I am facing the problem to open the sites. When I used the network, it show the following error:

Hmm. We’re having trouble finding that site.

We can’t connect to the server at www.google.com.

If that address is correct, here are three other things you can try:

   Try again later.
   Check your network connection.
   If you are connected but behind a firewall, check that Firefox has permission to access the Web.

Please let me know your suggestion and comments.

My default search engine is Wikipedia. I cannot reset it from preferences -> search. There were two posts just like mine back in 2013. The solutions to those posts (2 links) have expired.

Hi, I have recently discovered that I cannot save all images via the above route. Might this have something to do with an update? This feature is very useful when you are working with some technical sites that have images of interest. Instead of save the images one by one, or use additional unnecessary addons that may or may not work, I could select all images, point to a subfolder and say 'Open.' This has stopped working. My currecnt version is Firefox 84.0.2, 64-bit, on Linux. Any ideas/solutions on how to get this feature back would be greatly appreciated. Thanks.

The page Give feedback landing page says: ‘Please check back soon’. What does ‘soon’ exactly mean?

SIMPLE... look... I'm on MY !!!... computer !... And it's MY !!!... firefox !... SO.... It's up to ME !!! ... to decide ALL THE Settings of MY firefox !!!!! ..... ... Even... if I don't want to "upgrade" anymore !!!!! ..... especialy to =>to keep MY settings !!!!!..... So, what do you think about, a screen, to fix ALL MY DECISIONS, PROTECTIONS, upgrades, blockages, filters, permissions.... scales, colors... ect... ect... Where, you can take MY informations... to put THEM !!!!... in your upgrad and not your DESTROYED !!!!!..... OR... PLEASE... can you tell me... where is the page, to learn HOW to develop YOUR-firefox !!!... OR... if, from firefox 1.0, it's time for me... to go to chrome, or the new-edge ?????..... ... Have a good END-YEAR !!!... (YES, the beginig's done !...) (an idea ... maybe a save point for user characteristics ... like ... windows ??? ...I ... I say that ... but I said NOTHING? ... Okay ...) ...@+++...

A support question does not exist in this thread. If you have a legitimate issue and wish to request for support, start a new question: /questions/new

Today I got what I've seen described as the "Facebook White Screen of Death". I've tried: Reload Clear Facebook cookies (which implies logging back in) Clear site data Restart in Safe Mode None of these things make any difference. Still get only a white screen. Facebook works fine in the Chrome browser and in the Android app, so it must be a Firefox-specific issue, in my case. This is Firefox 81.0.2 under Ubuntu 20.04 The problem only started today. I've used Facebook with Firefox for years without problem.

Thunderbird uses mbox (single file per folder) storage by default. This is not a good arrangement when some folders grow to 2GB over the year; each backup requires the entire file, and that becomes 1GB and more per day for each of those folders for much of the year, ending at 2GB per day each.

I find some mention and discussion of maildir (one file per message) with Thunderbird (as a plug-in). But most of what I see is ancient history, and a lot of it warned of significant problems and dangers. It was 'experimental' for Thunderbird 60, and nothing said subsequently. I see some success claimed from 2016 (Wilders Security). That's old. The Mozilla Wiki warns of dangers and data loss, last updated 2017. Support Mozilla (undated) says you risk your data. http://mzl.la/1GDeRsp

Is there any up-to-date information? Does it work, reliably? Can I bet my data on it? Or is maildir in Thunderbird a no-show?

The first attached image is a worst case. Scrolling and/or moving the cursor usually avoids the problem. Sometimes reloading the page is necessary.

This is occurring on two new machines: Dell Inspiron 15 5000 Series 5502 with intel 11th gen i5 processors and intel iRISxe graphics. It happens with Ubuntu 20.04 FFox 84.0 and it does not happen with Windows 10 and FFox 84.0.1 (I think 84.0.1) I can re-boot and check if that matters. It does not happen on Ubuntu with other browsers (Opera and Chrome).

Disabling the plugins and even removing them does not help. Safe mode helps.

What else can I provide to document this?

Hello,

Is there any way I can opt out of the big 5 or 6, regarding "default" search engines? Do I need an add on for that? Or is there a way I can have the freedom to choose how to look for info?

I am trying to default my Search Home page, or engine, or whatever to Yandex.com. The add-on Yandex offers does not work, nor have been updated for years.

Am I locked by what ever Firefox offers, from the usual search engines?

I am at an edge to forsake Firefox, after 20 years of having it as my default browser, because how cirppling and controlling regarding search engines.

Thanx

in about:config page the options: browser.tabs.warnOnClose (true - default) browser.tabs.warnOnCloseOtherTabs (true - default) browser.sessionstore.warnOnQuit (false - default) browser.warnOnQuit true (true - default)

But when i do Ctrl+q accidentally, it closes the only Firefox window i have. This window has many tabs open. Yes it restore next time, but i want FF to ask me before closing it.

FF 84.0.1 Arch Linux

I've installed Nightly the same way I have for years on my latest Fedora 33 install—i.e., download tarball, extract into /opt, set appropriate chmod and chown, make .desktop file, etc.—but certain videos certain videos on certain sites refuse to play. A Fedora discussion discussion led me to think it's how Fedora 33 may sandbox apps; I haven't yet had any hits on solutions in the Fedora groups, so I thought I'd ask here, since I can't be the only one with this issue.

Any help would be greatly appreciated!

I'm having a new problem with Firefox, which I think appeared with Firefox 84 (but I'm not 100% sure). When I type in some text boxes, the cursor gets very slow and unresponsive to move around by the keyboard _if_ the text in the box is long enough so that a scrollbar appears on the right hand side. Sometimes. It doesn't happen at all sites -- it's not duplicating in this textbox that I'm typing in right now -- but it happens all of the time in the message boxes at playdiplomacy.com, and sometimes on GitHub.com when posting issues. Sporadically and unreliably.

As far as I can tell, the cursor is still moving quickly and responsively, but the blink itself isn't happening so I can't see it. If I hold down the left cursor key, it looks like the cursor isn't going anywhere, but if I hit a letter key that letter appears instantly at the location where the cursor has apparently moved to, with no delay.

The problem does not occur when I hold down shift (to highlight) while moving the cursor via the arrow keys, which further suggests that it is somehow related to the cursor blinking.

Restarting in safe mode makes the problem go away instantly. Disabling all add-ons myself does not. Starting with a brand new profile does _not_ make the problem go away either. So there's something safe mode is doing that a new profile doesn't.

Any idea what might be causing this?

(Ubuntu 20.04, Firefox 84.0).

Thanks!

I have Firefox 84.0.1 on Linux Mint, and I have filled in the information for one credit card. When I hover over credit card fields on retail site forms, I usually (but not always) get a pop-up "hint" showing the card number and/or expiration date ... but I cannot get the browser to actually fill in the form field. I've tried clicking, hitting Enter, hitting Tab, but nothing actually puts the information from the pop-up into the form field. Any hints as to what part of the incantation I am missing would be appreciated.