Firefox Community Forum

I'm a Mac user on desktop. Something happened to my Firefox about two weeks ago. I was able to bring up Firefox which had all my bookmarks, passwords, etc. What is different is that I can not bring up Firefox by hitting the icon in the dock. If Firefox is already up and I hit he icon, it will jump to the front. But not if it is sitting in the dock.

I have tried all the troubleshooting steps of uninstalling, reinstalling and backing up my profile but on every machine after one session or one time instance and if I have to close Firefox or restart my workstation, I can no longer launch Firefox. It leads me to believe there is some kind of profile issue or corruption with my account but for months I've been battling this issue and can not resolve it. I do remember getting some Firefox window showing the Profile option or Create Profile and I believe nothing was selected. I proceeded to select the Profile on the left and it seems after that is when all the problems started to occur. If anyone has experienced this or can assist, I would greatly appreciate it.

I am unable to open my profile on Firefox. I am using desktop and windows 11. I am typing this question on DuckDuckGo browser because I was unable to go in. It will not let me search, open new tabs, refuse to open new tabs and even to click on settings. I also tried to delete it in an attempt to log in again but it won't even let me delete it. The image I shared is all I see. No bookmarks, shortcuts, ways to do settings and other things. Thank you!