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Error message when opening Firefox

After a windows update I get the following message when I try to open Firefox: The procedure entry point ?ToLogLevel@mozilla@@VA?AW4LogLevel@1@H@Z could not be locat… (read more)

After a windows update I get the following message when I try to open Firefox: The procedure entry point ?ToLogLevel@mozilla@@VA?AW4LogLevel@1@H@Z could not be located in the dynamic link library C:ProgramFiles\Mozilla Firefox\xul.dll Then I get Couldn't load XPCOM

I tried uninstalling firefox but it just hung. I restored it to before the windows update but still got the same message

Asked by SueJohnson 4 months ago

Answered by NoahSUMO 4 months ago

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Bookmarks toolbar stopped working in the latest version

After an update of both macOS (to macOS Sequoia 15.0.1) and Firefox Developer Edition (to 132.0b3 (aarch64)), the Bookmarks Toolbar stopped working. The same issue appear… (read more)

After an update of both macOS (to macOS Sequoia 15.0.1) and Firefox Developer Edition (to 132.0b3 (aarch64)), the Bookmarks Toolbar stopped working. The same issue appeared on my Windows PC.

Bookmarks toolbar is visible, I can show and hide it but it does not display any of my saved bookmarks. Luckily, they were not deleted and I still can access them via Bookmarks Menu, which is less than optimal.

The Drag&Drop functionality does not work either. When I grab the opened Tab, drag it on the Toolbar and release it, the Tab gets opened in the new browser window and it's not saved.

Asked by Matej Hudák 4 months ago

Answered by TyDraniu 4 months ago

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Update Firefox 78.15 to Version 128

Hello, could you please let me know if updating Firefox as suggested (version 128) will be compatible with my iMac OS X Version 10.9.5. Thank you very much. Kind regards … (read more)

Hello, could you please let me know if updating Firefox as suggested (version 128) will be compatible with my iMac OS X Version 10.9.5. Thank you very much. Kind regards AS.

Asked by annschmitz1 4 months ago

Answered by TyDraniu 4 months ago

Transferring bookmarks

I recently got a new computer, Apple iMac. I'm trying to transfer all my bookmarks I have on my older HP computer to the newer computer Apple. I downloaded the Firefox br… (read more)

I recently got a new computer, Apple iMac. I'm trying to transfer all my bookmarks I have on my older HP computer to the newer computer Apple. I downloaded the Firefox browser to the iMac. I see where there is a link to transfer bookmarks when I loaded the browser. But, when I click on the link, nothing really happens? There is no transfer of my bookmarks for my old computer to the newer computer. My OS with my older HP was Windows 7. My OS with my acquired Apple is Monterey. Can someone be of help with transferring bookmarks from one computer to another? I have many bookmarks so it would be very helpful to be able to make that transfer. Thank you.

Asked by sciencemagic 4 months ago

Last reply by sciencemagic 4 months ago

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ESR or RR? Which verion should I use with Windows 7 Pro 64 Bit?

I've just been told by my Firefox Browser that there is an update available but it can't install it automatically, I need to manually download the file and install it. It… (read more)

I've just been told by my Firefox Browser that there is an update available but it can't install it automatically, I need to manually download the file and install it. It took me to an Enterprise page which gave me the choice between a Rapid Response version or an ESR version. Firstly why an Enterprise page? Secondly which version do I need fora PC running Windows 7 Pro 64 bit please?

Asked by fixit9660 3 months ago

Answered by James 3 months ago

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I am trying to verify specifically which versions of Firefox are vulnerable to CVE-2024-8387.

I know that typically mozilla does not put a low bound on advisories, and https://www.mozilla.org/en-US/security/advisories/mfsa2024-40/ is the advisory for vulnerabiliti… (read more)

I know that typically mozilla does not put a low bound on advisories, and https://www.mozilla.org/en-US/security/advisories/mfsa2024-40/ is the advisory for vulnerabilities fixed in ESR 128.2. CVE-2024-8387 is listed here. yet the advisory for 115, https://www.mozilla.org/en-US/security/advisories/mfsa2024-41/ does not list this vulnerability. Was this something that was only impacting 128 (for the ESR builds) or is there a mistake that either 115.15 did patch it but it wasn't documented, or the patch has been missed and ESR 115 is still vulnerable?

Asked by keith_marburger 4 months ago

Answered by Mike Kaply 3 months ago

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Portable version of Firefox

Hi, I used Firefox browser at work since it had the best add-in for tab groups (Simple Tab Groups). Unfortunately browser is not supported any more. Is there a portable v… (read more)

Hi, I used Firefox browser at work since it had the best add-in for tab groups (Simple Tab Groups). Unfortunately browser is not supported any more. Is there a portable version that can be run without installing, from Mozilla.

I read a post that indicated it was available from PortableApps, but am not conversant enough to know that it's 100% safe. Believe that it was able to be updated as well.

Asked by moz_spt 4 months ago

Answered by James 4 months ago

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Vetical Tabs

On the latest update to firefox, the browser now has a vetical tab in addition to the horizontal ones. I want to remove the vertical tabs, and ideally for it to never com… (read more)

On the latest update to firefox, the browser now has a vetical tab in addition to the horizontal ones. I want to remove the vertical tabs, and ideally for it to never come back. I've searched the settings as well as the support features and can't find a way to turn it off. I am legitimately not going to use firefox at all until this issue is resolved.

Thanks

Asked by xxxtrastuf 2 months ago

Answered by Paul 2 months ago

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Is there any Add-on that will shoot a scrolling screenshot (full page screenshot)?

Is there any Add-on that will shoot a scrolling screenshot (full page screenshot)? For reference, there's an excellent extension on Chrome/Brave called "Go full screen" … (read more)

Is there any Add-on that will shoot a scrolling screenshot (full page screenshot)?

For reference, there's an excellent extension on Chrome/Brave called "Go full screen" which has simple but perfect functionality, one-click automation, saves as either .pdf or .png format to your downloads folder.

https://chromewebstore.google.com/detail/gofullpage-full-page-scre/fdpohaocaechififmbbbbbknoalclacl?hl=en-US

Asked by Quicksite 3 months ago

Answered by Quicksite 3 months ago

New AI Side Bar

I have used Firefox for longer than I care to remember and have never had any problem with it but this morning I switched on my PC and a new AI side bar has appeard on th… (read more)

I have used Firefox for longer than I care to remember and have never had any problem with it but this morning I switched on my PC and a new AI side bar has appeard on the left and I don't want it. Can you please make it so we can remove it and looking around the internet, I know I'm not the only one with this opinion.

Asked by wellseyuk 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Updates for windows 7 64-bit

Dear friends, I recently realized that Mozilla Firefox does not support Windows 7. At the same time you want people to prefer your browser. Why did you stop supporting W… (read more)

Dear friends, I recently realized that Mozilla Firefox does not support Windows 7. At the same time you want people to prefer your browser. Why did you stop supporting Windows 7. I think that window 7 is an OS used from thousands of users. I prefer to use this OS and Linux Mint. So, I do not understand your policy not to support this OS. Thank you in advance for your answer!

Asked by teogin 2 months ago

Last reply by teogin 1 month ago

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Latest update completely messed up my toolbar (Developer Edition)

Latest update, 4. oct. Using Firefox Developer Edition. Closed the browser window for the day, and then on opening again it had updated, my entire toolbar, and also icon… (read more)

Latest update, 4. oct. Using Firefox Developer Edition. Closed the browser window for the day, and then on opening again it had updated, my entire toolbar, and also icons where the tabs are, are just gone - including the "+" icon for creating a new tab, along with the bookmarks bar having vanished. Picture added below.

It seems like the bookmarks bar is still there, you just can visibly see any bookmarks. Tried adding a new bookmark, but nothing appeared.

How can I fix this?

Asked by waste 4 months ago

Answered by waste 4 months ago

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Cannot find a Firefox download that installs without admin rights

I think started some time this year, I can't find a Firefox download that installs without admin rights from official website. The .exe and .msi options all require admin… (read more)

I think started some time this year, I can't find a Firefox download that installs without admin rights from official website. The .exe and .msi options all require admin privileges.

1. Is there still a no-admin-rights version available? 2. If not, why was it removed? 3. Any plans to bring it back?

Asked by runnoob 4 months ago

Answered by James 4 months ago

Firefox 115.16.0esr 32 bit download

Good morning, When I attempt to download the Firefox 115.16.0esr 32 bit download from the site it will only supply me with the Firefox Setup 128.3.0esr. I have tried se… (read more)

Good morning,

When I attempt to download the Firefox 115.16.0esr 32 bit download from the site it will only supply me with the Firefox Setup 128.3.0esr. I have tried several times with the same result. Given my PC is far from thr newest (funding prevents large outlays) I must continue with my older 32bit system but try to keep as current as possible with updates.

Please can you advise as to what is going wrong or where I can download the update I need?

Many thanks in anticipation,

John Andrews

Asked by zen322003 4 months ago

Last reply by ThePillenwerfer 4 months ago

Error Platform version

I have got a message: "Error: Platform version '130.0.1' is not compatible with minVersion >=130 maxVersion< =130.0" I can´t get any connection. What am I going to… (read more)

I have got a message: "Error: Platform version '130.0.1' is not compatible with minVersion >=130 maxVersion< =130.0" I can´t get any connection. What am I going to do and how can you help me?

Regards Mats Å.

Asked by Mats Åkerlund 4 months ago

Last reply by TyDraniu 4 months ago