Firefox Community Forum

my wife's copy of Firefox picked up a virus. After trying several other things, I saved the profile, uninstalled FF, and installed the latest version. But when I tried starting FF I got an error message: Your Frefox profile cannot be loaded. It may be missing or inaccessible.

Hi, I have been experiencing issues lately with Firefox. Attempting to install it often comes up with errors suggesting file corruption but I eventually got it to install. However, now it crashes as soon as I open it and in the past before a system reboot on my PC, Firefox tabs crashed very often. I'm trying to diagnose the issue. I have completely uninstalled and reinstalled Firefox multiple times.

As my laptop is currently experiencing other issues, if there's a specific driver that is causing trouble, it'd be great to figure out what's wrong and what is causing Firefox to not function.

My specs are: Asus Rog Strix G614JIR - (GPU: 4070RTX, CPU: IntelCore i9, SSD 1TB, 32GB RAM).

I have attached the most recent crash. Any help is much appreciated. Thanks.

XUL error is not solved: reinstall is NO option, I did this on one laptop and almost all personal data was gone.

When is Mozilla taking responsability and solve this problem ?

Or is is not solvable and do I have to transfer all my personal data to an alternative browser? a lot of work for a stupid error.

Kind regards,

Hans.

After installing update for Windows 11 23H2, Firefox would run but could not display pages. I tried re-installing Firefox with the online installer but it can't complete the installation and no Firefox.exe can't be found. I then tried downloading and installing the offline version. The installation appears to complete but Firefox doesn't launch and Firefox.Exe can't be found in C:/Program File/Mozilla/.

It appears my Firefox system is operating under Windows 10, which creates an issue with my email because, currently I'm running the Windows 11 operating system!!!?

 Please Note: 

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Device: Windows 10 - Firefox

When: Jan 21, 2025 at 03:49 PM ET.)

  Is there a solution to this Problem?

Thanks, Ollie Moore

Hi, just tried to access Firefox via an existing PC desktop short cut and it said "The item "firefox.exe that this shortcut refers to has been changed or moved, so this shortcut will no longer work properly. Do you want to delete this shortcut?" Not sure why it's suddenly done this.Should I delete the app via "Add remove" and re-install.

Hello, I use Windows 10, I downloaded Firefox using Microsoft Edge. Once it is installed, it creates an Icon then when you double click it, it does not open, even when I try to open as administrator and it opens, it does not look like a Firefox page because it is a blank page. My browser is Opera, but I opened Firefox from Microsoft Edge. Email me at chemist12@yahoo.com please.

Due to a technical issue, I've deleted Firefox and re-downloaded it. However, the SHA hash doesn't match. shasum -a 256 [path]/Firefox 134.0.2.dmg shows a hash of:

c87eade89ddf5d1996766840809b5d415d91ecb696326b4f1f92210200978d21

but that hash doesn't show anywhere on https://releases.mozilla.org/pub/firefox/releases/134.0.2/SHA256SUMS

mac/en-US/Firefox 134.0.2.dmg shows a SHA sum of:

7832a8d1e1a13322dec1b52d32e1e64d2b6254de8348575f2d22af4975d56a85

which is completely different.

I re-downloaded it, this time from https://www.mozilla.org/en-US/firefox/all/desktop-release/osx/en-US/, and this time the SHA sum is:

47e1c3b84e79d331842ccf994be56cd423126eaca6acfd1664d668cf48f98de0

which is yet different, and is also not found on https://releases.mozilla.org/pub/firefox/releases/134.0.2/SHA256SUMS

What's going on? Why can't I get a matching SHA sum?

I have downloaded and installed mozzila firefox on Windows 11. But when I try to open firefox.exe it wont start and I receive message: Windows cannot find 'C:\Program files\Mozzila firefox\firefox.exe'

Ljubomir Radevic

rade3001@gmail.com

I'm running fedora open access software 64 bit. when I hit download firefox the computer runs it and it seems like it does it but I can't find it in downloads and it basically doesn't complete. What to do?