Last update issues

Since the last update (was executed today in my case 16-07-2024), firefox has been very slow and freezing and crashing. Also, somehow it is the only browser that can't ha… (read more)

Since the last update (was executed today in my case 16-07-2024), firefox has been very slow and freezing and crashing. Also, somehow it is the only browser that can't handle yahoo finance new charts and keeps freezing....so many issues in a short span of time, please check. I have tried other browsers and things seem to work fine there, so, it is not my computer or OS.

Asked by a.hassona 4 months ago

Last reply by Amir Qureshi 4 months ago

Lost access to Firefox

I have used Firefox as my preferred web browser for years. Following an update a couple of weeks ago, Firefox no longer starts. Instead I get the following error message:… (read more)

I have used Firefox as my preferred web browser for years. Following an update a couple of weeks ago, Firefox no longer starts. Instead I get the following error message:

XUL Runner Error: Platform version '127.0.2 is not compatible with minVersion>=127.0.1 maxVersion<=127.0.1

My OS is Windows 10.

I would be most grateful for any advice on how to regain access to Firefox.

Asked by David 4 months ago

Last reply by cor-el 4 months ago

Can not disable auto update on Firefox/Linux

Please advise how to disable automatic updates on Firefox running on Linux Kubuntu. Solutions posted on mozilla.org do not work because stated disable options are not av… (read more)

Please advise how to disable automatic updates on Firefox running on Linux Kubuntu. Solutions posted on mozilla.org do not work because stated disable options are not available(see screenshot). I have set app.auto.update to false in about:config but this does not disable updates. I have been repeatedly advised not to disable updates so I am aware of the so called risk. I am very tired of every update breaking a reliable browser and having to repair/fix/workaround each and every time. Please provide a viable solution.

Asked by martrw1 4 months ago

Last reply by James 4 months ago

Mac OS 12.7.5

Firefox will not run on my Apple Desktop any more. I have re-installed several times - still comes up "not responding" and I have to force quit. I am running OS 12.7.5 … (read more)

Firefox will not run on my Apple Desktop any more. I have re-installed several times - still comes up "not responding" and I have to force quit.

I am running OS 12.7.5

Asked by dr.sax 4 months ago

Last reply by jonzn4SUSE 4 months ago

downloading latest version of Firefox

I have downloaded (or so I thought) the Firefox 115.13 in order to use Billpay via my bank. After several attempts, my bank keeps saying "Looks like you are using Firefox… (read more)

I have downloaded (or so I thought) the Firefox 115.13 in order to use Billpay via my bank. After several attempts, my bank keeps saying "Looks like you are using Firefox 78; update to..." Would love any help. Shan

Asked by jpgringo19 4 months ago

Last reply by James 4 months ago

Microsoft somehow disabled my Firefox browser

Over the weekend I finally updated my Microft Account to the Cloud. During that process my Firefox Brower, which I have used for YEARS became unusable. When finished go… (read more)

Over the weekend I finally updated my Microft Account to the Cloud. During that process my Firefox Brower, which I have used for YEARS became unusable. When finished got the message in the screenshot attached. Tried reinstalling. Did not work. Tried unistalling today then reinstalling same message.

Erg. I am so upset with Microsoft for hijacking a completely useful tool which is my default browser, and has been forever.

Help!

Asked by clross 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago