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  • Archived

Youtube videos randomly freezes and audio keep playing!

User Agent here: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:60.0) Gecko/20100101 Firefox/60.0 Steps to reproduce: watch any youtube video at 720p resolution. I didnt re… (read more)

User Agent here: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:60.0) Gecko/20100101 Firefox/60.0

Steps to reproduce:

watch any youtube video at 720p resolution. I didnt research other resolutuion. 720p is my used default.

Actual results:

video freezes after a few mins in but audio keeps playing in background.


Palliative solution:

I never had this problem but I start to have it now after update Firefox to version 60.0 (I use FF since more than 4 years ago).

The only solution I find until now is to use a Addon called "h264ify" which forces youtube to use h.264 codec instead of VP8, VP9.

Asked by Shadoware 2 years ago

Last reply by FredMcD 2 years ago

  • Solved
  • Archived

Firefox is freezing during flash videos, from anywebsite youtube or whatever, I dont know what to do..

Happened a few days ago, every time I play a flash video on my Firefox only! chrome and explorer works fine , the image freezes I need to start clicking around and all my… (read more)

Happened a few days ago, every time I play a flash video on my Firefox only! chrome and explorer works fine , the image freezes I need to start clicking around and all my icons turn black and it returns to normal and then freezes again, what the hell? this is my favorite browser and I don't want to move to chrome, so please help :(

Asked by Witemin 2 years ago

Answered by cor-el 2 years ago

  • Archived

Videos stutter on full screen. Audio/Video

Hello all, So Just yesterday I noticed that when playing videos on youtube in full screen, i get a lot of sound crackling and video slow down and the likes. Also happens… (read more)

Hello all, So Just yesterday I noticed that when playing videos on youtube in full screen, i get a lot of sound crackling and video slow down and the likes. Also happens in other sites such as shush.se

At first it seemed to happen after Flash updated but my laptop updated the same and there is no problem there. It happens both with the flash and the HTML5 player, FF only, on chrome there is no problem.

If i enable hardware acceleration in the flash player settings, then there is no video at all, just a green screen.

I'm using win7 64-bit (actually just re-installed windows-not related,but i had 32bit before, hoped it would help but didn't)

Please help!

Asked by BlueRev 5 years ago

Last reply by guigs 5 years ago

  • Archived

Can I kill HTML5 video process?

My PC becomes unresponsive after several days without a reboot. I open several tabs and use Facebook, watch YouTube videos, and read worthless Yahoo news. Ever since HT… (read more)

My PC becomes unresponsive after several days without a reboot. I open several tabs and use Facebook, watch YouTube videos, and read worthless Yahoo news. Ever since HTML5 videos have replaced Flash, my WinXP PC has required more frequent reboots of Firefox and of the PC, itself. I used to be able to open Task Manger and kill "plug-in container" and everything would be fine. Is there such an option for HTML5 videos? Note: I have No Script installed. Even with No Script, the HTML5 videos auto-load and slow down my machine, as they add up and don't let go of memory.

Thanks for volunteering and helping the community. We appreciate it.

Asked by mazcar 5 years ago

Last reply by jscher2000 5 years ago

  • Archived

39.0 locking up on pages with video

Mediaite (this page for example http://www.mediaite.com/tv/foxs-gretchen-carlson-opens-up-on-time-spent-backstage-with-cosby/ ) as well as other sites are locking up in t… (read more)

Mediaite (this page for example http://www.mediaite.com/tv/foxs-gretchen-carlson-opens-up-on-time-spent-backstage-with-cosby/ ) as well as other sites are locking up in the new version (39) of FF on MacBook Pro OSX 10.8.5. Restart and FF safe mode didn't help. Sometimes it hangs for a minute or so, other times it's a full page lock. This page simply hangs for a few seconds ( http://www.bakersfieldnow.com/ ) which makes you wait longer on pages that are truly locked.

Asked by anakrino 5 years ago

Last reply by anakrino 5 years ago

  • Archived

Adobe Flash Player crashes continuously in Firefox--tried everything

For the past few days Firefox browser videos requiring Flash player do not open but give me the 'crash screen'. It works fine with Internet Explorer because it is built i… (read more)

For the past few days Firefox browser videos requiring Flash player do not open but give me the 'crash screen'. It works fine with Internet Explorer because it is built in. I have tried all of the recommended fixes from adobe and and firefox.

I have refreshed Firefox
I have enabled in firefox
I have disabled all plugins and extensions then tried enabling Flash Player
I have uninstalled and reinstalled Flash player a few times
I have tried adjusting Flash player settings
    " deleting FPs cache, etc.

I have not been able to adjust FPs "hardware acceleration" because it won't open in the support pages.

I have: a newer toshiba Satellite L70 (intel i7)

64bit

windows 8.1


I am stumped!

Asked by jmacork 5 years ago

Last reply by zeussrapidfire 5 years ago

  • Archived

Facebook videos seem to cause Firefox to lose connection, other browsers work fine.

While on facebook, if I watch one or 4(Random number) videos using facebooks own player, not youtube, or scroll down my frontpage wich usually have a large number of vide… (read more)

While on facebook, if I watch one or 4(Random number) videos using facebooks own player, not youtube, or scroll down my frontpage wich usually have a large number of videos, firefox connection to the net seem to be lost. When this happends, whatever webpage I try to access in Firefox just gets a "Loading" status in the tabs bar.

Only fix so far is to close and relaunch Firefox.

When doing that, I also find that XMark Sync has lost connection and can't sync up.

While this happends, I have tried IE, Chrome and several chat softwares, like Skype, and these function as supposed to. So the issue is somewhere in Firefox.

The reason I point towards Facebook videos(html5?) doing something to Firefox, is that so far this has only happened while on Facebook, and while watching, stopping, switching to HD, skipping forward/back or scrolling past videos on the frontpage(These autostart when they are "front").

This happends at random, but alot, so much I have pretty much stopped scrolling the front page or looked at videos posted on facebook.


I am stumped.

Asked by Ralp Galland 5 years ago

Last reply by guigs 5 years ago

  • Archived

shockwave flash crashes

Hi I am in the same situation as many others I have seen posting here. Shockwave flash is continually crashing to the extent it takes several minutes to get to the add-on… (read more)

Hi I am in the same situation as many others I have seen posting here. Shockwave flash is continually crashing to the extent it takes several minutes to get to the add-ons manager and disable shockwave flash. I have reinstalled all adobe plugins, so they are up to date. I am having real problems accessing a lot of web pages/web page content because with shockwave flash enabled firefox is all but frozen and with shockwave flash disabled a lot of web content isn't available.

I have looked at other threads that I found and have attempted all of the suggested solutions and have selected the Troubleshooting Information option below this text box. I have a huge list of crash reports, unfortunately I am not sure how to load them

Any suggestions appreciated

Regards.

Asked by fredsone 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Adobe crashing on left click

i posted this issue 2 days ago with no resolution si here it is again using windows 7 - this started because i keep getting adobe crashes in IE and firefox only when pla… (read more)

i posted this issue 2 days ago with no resolution si here it is again

using windows 7 - this started because i keep getting adobe crashes in IE and firefox only when playing one particular game - the game loads but as soon as i left click the crash occurs.

i have uninstalled and reinstalled flash, java, the game and updated the graphics driver - i couldn't figure out what type of sound card i have to update those drivers - the info i have on their ID'S are -

HDAUDIO\FUNC_01&VEN_111D&DEV_7605&SUBSYS_10280447&REV_1001 HDAUDIO\FUNC_01&VEN_111D&DEV_7605&SUBSYS_10280447

Where can i download an update because when i let windows search for one - it came back as not needing an update

Some suggested a dll file was the culprit but i ran sfc/scannow and there were items that couldn't be repaired - they included in their names:

utc.app.json telemetry.ASM-WindowsDefault.json

these i believe are related to java issues that the uninstall and reinstall of java apparently did not fix so not sure what to do about this

bottom line i don't know the cause but i need to fix this and will appreciate assistance

details of a crash report submitted -

Application Basics

Name: Firefox Version: 38.0.5 Build ID: 20150525141253 Update Channel: release User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:38.0) Gecko/20100101 Firefox/38.0 Multiprocess Windows: 0/2 (default: false)

Crash Reports for the Last 3 Days

Report ID: bp-1d49a951-7d56-4291-be8e-a122b2150611 Submitted: 19 hours ago

Report ID: bp-a80ba578-083c-4dba-b996-6e59e2150610 Submitted: 2 days ago

All Crash Reports

Extensions

Graphics

Adapter Description: Intel(R) HD Graphics Adapter Drivers: igdumd64 igd10umd64 igdumdx32 igd10umd32 Adapter RAM: Unknown Device ID: 0x0046 Direct2D Enabled: true DirectWrite Enabled: true (6.2.9200.17292) Driver Date: 1-30-2013 Driver Version: 8.15.10.2993 GPU #2 Active: false GPU Accelerated Windows: 2/2 Direct3D 11 (OMTC) Subsys ID: 04471028 Vendor ID: 0x8086 WebGL Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Direct3D9Ex vs_3_0 ps_3_0) windowLayerManagerRemote: true AzureCanvasBackend: direct2d 1.1 AzureContentBackend: direct2d 1.1 AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0 (#0) Error: [D2D1.1] 4CreateBitmap failure Size(26,8199) Code: 0x80070057 (#1) Error: [D2D1.1] 4CreateBitmap failure Size(26,8199) Code: 0x80070057 (#2) Error: [D2D1.1] 4CreateBitmap failure Size(26,8199) Code: 0x80070057 (#3) Error: [D2D1.1] 4CreateBitmap failure Size(26,8199) Code: 0x80070057

Important Modified Preferences

accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 389120 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.enabled: false browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 4 browser.download.importedFromSqlite: true browser.download.manager.alertOnEXEOpen: true browser.link.open_newwindow: 2 browser.places.smartBookmarksVersion: 7 browser.search.useDBForOrder: true browser.sessionstore.upgradeBackup.latestBuildID: 20150525141253 browser.startup.homepage: about:home browser.startup.homepage_override.buildID: 20150525141253 browser.startup.homepage_override.mstone: 38.0.5 dom.max_script_run_time: 0 dom.mozApps.used: true extensions.lastAppVersion: 38.0.5 gfx.direct3d.last_used_feature_level_idx: 1 keyword.URL: https://search.yahoo.com/search?fr=greentree_ff1&ei=utf-8&ilc=12&type=937811&p= media.gmp-eme-adobe.lastUpdate: 1433272897 media.gmp-eme-adobe.version: 10 media.gmp-gmpopenh264.lastUpdate: 1431911331 media.gmp-gmpopenh264.version: 1.4 media.gmp-manager.buildID: 20150525141253 media.gmp-manager.lastCheck: 1433987591 network.cookie.lifetimePolicy: 2 network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1433988008 places.history.enabled: false places.history.expiration.transient_current_max_pages: 102097 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true plugin.state.np32dsw: 0 plugin.state.npdeployjava: 0 print.printer_Send_To_OneNote_2010.print_bgcolor: false print.printer_Send_To_OneNote_2010.print_bgimages: false print.printer_Send_To_OneNote_2010.print_colorspace: print.printer_Send_To_OneNote_2010.print_command: print.printer_Send_To_OneNote_2010.print_downloadfonts: false print.printer_Send_To_OneNote_2010.print_duplex: 1515870810 print.printer_Send_To_OneNote_2010.print_edge_bottom: 0 print.printer_Send_To_OneNote_2010.print_edge_left: 0 print.printer_Send_To_OneNote_2010.print_edge_right: 0 print.printer_Send_To_OneNote_2010.print_edge_top: 0 print.printer_Send_To_OneNote_2010.print_evenpages: true print.printer_Send_To_OneNote_2010.print_footercenter: print.printer_Send_To_OneNote_2010.print_footerleft: &PT print.printer_Send_To_OneNote_2010.print_footerright: &D print.printer_Send_To_OneNote_2010.print_headercenter: print.printer_Send_To_OneNote_2010.print_headerleft: &T print.printer_Send_To_OneNote_2010.print_headerright: &U print.printer_Send_To_OneNote_2010.print_in_color: true print.printer_Send_To_OneNote_2010.print_margin_bottom: 0.5 print.printer_Send_To_OneNote_2010.print_margin_left: 0.5 print.printer_Send_To_OneNote_2010.print_margin_right: 0.5 print.printer_Send_To_OneNote_2010.print_margin_top: 0.5 print.printer_Send_To_OneNote_2010.print_oddpages: true print.printer_Send_To_OneNote_2010.print_orientation: 0 print.printer_Send_To_OneNote_2010.print_page_delay: 50 print.printer_Send_To_OneNote_2010.print_paper_data: 1 print.printer_Send_To_OneNote_2010.print_paper_height: 11.00 print.printer_Send_To_OneNote_2010.print_paper_name: print.printer_Send_To_OneNote_2010.print_paper_size_type: 0 print.printer_Send_To_OneNote_2010.print_paper_size_unit: 0 print.printer_Send_To_OneNote_2010.print_paper_width: 8.50 print.printer_Send_To_OneNote_2010.print_plex_name: print.printer_Send_To_OneNote_2010.print_resolution: 1515870810 print.printer_Send_To_OneNote_2010.print_resolution_name: print.printer_Send_To_OneNote_2010.print_reversed: false print.printer_Send_To_OneNote_2010.print_scaling: 1.00 print.printer_Send_To_OneNote_2010.print_shrink_to_fit: true print.printer_Send_To_OneNote_2010.print_to_file: false print.printer_Send_To_OneNote_2010.print_unwriteable_margin_bottom: 0 print.printer_Send_To_OneNote_2010.print_unwriteable_margin_left: 0 print.printer_Send_To_OneNote_2010.print_unwriteable_margin_right: 0 print.printer_Send_To_OneNote_2010.print_unwriteable_margin_top: 0 privacy.clearOnShutdown.downloads: false privacy.clearOnShutdown.formdata: false privacy.clearOnShutdown.history: false privacy.clearOnShutdown.offlineApps: true privacy.clearOnShutdown.sessions: false privacy.cpd.cookies: false privacy.cpd.downloads: false privacy.cpd.history: false privacy.donottrackheader.enabled: true privacy.sanitize.migrateFx3Prefs: true privacy.sanitize.sanitizeOnShutdown: true privacy.sanitize.timeSpan: 0 storage.vacuum.last.index: 0 storage.vacuum.last.places.sqlite: 1430323115

user.js Preferences

Your profile folder contains a user.js file, which includes preferences that were not created by Firefox.

Important Locked Preferences

JavaScript

Incremental GC: true

Accessibility

Activated: true Prevent Accessibility: 0

Library Versions

NSPR Expected minimum version: 4.10.8 Version in use: 4.10.8

NSS Expected minimum version: 3.18.1 Basic ECC Version in use: 3.18.1 Basic ECC

NSSSMIME Expected minimum version: 3.18.1 Basic ECC Version in use: 3.18.1 Basic ECC

NSSSSL Expected minimum version: 3.18.1 Basic ECC Version in use: 3.18.1 Basic ECC

NSSUTIL Expected minimum version: 3.18.1 Version in use: 3.18.1

Experimental Features

Asked by osekm5ds 5 years ago

Last reply by osekm5ds 5 years ago

  • Archived

Firefox doesnt properly play flash on Lumosity correctly

Firefox is my default browser and I've been using it without issue for many years. Recently it has stopped playing the flash games on Lumosity properly. They previously w… (read more)

Firefox is my default browser and I've been using it without issue for many years. Recently it has stopped playing the flash games on Lumosity properly. They previously worked without issue but are now jerky, skipping and missing frames making it impossible to use the browser for their site anymore. The site loads and plays fine on other browsers (IE&Chrome), and FF players other similar websites and flash games seemingly without issue. I waited a couple months hoping an update to the site, the flash player, or the browser would iron out this issue but it hasnt. Lumosity's site support has been less than helpful and basically consists of trying to get me to abandon FF in favor of chrome. I am a fairly knowledgeable computer user, and have tried a wide variety of fixes from various sources to no avail. So I'm hoping you can help me solve this issue finally.

I'm on a Vista system (for better or worse) with FF 37.0.1 (the issue has been happening since atleast V34. I have the following extensions: Adblock plus, Ghostery, HTTPS-Everywhere, NoScript, & I use CCleaner (I've tried solutions turning each of those off individually, or all at once with no improved results) All of my software, extensions, plugins, etc are all up to date and working fine.

If you have any questions or need further information please let me know. I'm hoping not to have to abandon Firefox. Thank you.

Asked by SamssheepX 5 years ago

Last reply by SamssheepX 5 years ago

  • Archived

FF 38 hangups

Recently, FF 38 has been freezing up. There isn't any indication of why, and no way to interrupt to gain control. Seems to happen in connection to videos. Al Moon Roc… (read more)

Recently, FF 38 has been freezing up. There isn't any indication of why, and no way to interrupt to gain control. Seems to happen in connection to videos.

Al Moon Rochester, NY

Asked by andythebeagle 5 years ago

Last reply by jscher2000 5 years ago

  • Solved
  • Archived

Blank/White screen on youtube videos. New Flash 17 version incompatible with Firefox 36?

Hello everyone I think that recently I had to update Flash version and it was all okay even after the update. But yesterday videos on YouTube all of a sudden stopped dis… (read more)

Hello everyone

I think that recently I had to update Flash version and it was all okay even after the update. But yesterday videos on YouTube all of a sudden stopped displaying. Just like that, in the morning they were okay and then around of noon, all of sudden blank. Didn't install anything new or something.. now I only get White screen with no any border, just an empty spot where the video should be. Beside that, any other flash content [i.e. videos on Facebook, vimeo are not displaying as well]. All I get on YouTube is constant "loading" indicator beside the cursor which keeps blipping.

Now the strange thing is first - I have no problems with this on other browsers like i.e. Google Chrome, and second.. IF I uninstall Flash from my PC, I can watch YouTube videos on Mozilla although the max resolution is 720p.. and vimeo/facebook videos will still not work. How da heck is that even possible? O.o

I've tried a lot of different things and nothing helped.. here are some of the them [I hope I won't forget something]

- Uninstalling Mozilla/Flash then installing them again - Uninstalling Flash, then letting Mozilla suggest me to add it - Disabling/Deleting all of my extensions - Turning off that hardware acceleration thingy - Deleting cookies from YouTube then adding them to exceptions - Clearing out whole history/cache or whatever - Right clicking on the "empty space" where video should be.. to see if any options will pop-up [Of course they don't, there is no video to start with] - Scanning for viruses [Nothing]

Can anyone please help me? Any suggestion, what can I do?

Asked by hajvanho 5 years ago

Answered by hajvanho 5 years ago

  • Archived

Adobe Flash player causing MAJOR problems in Firefox!! (Windows 8.1) HELP!!!!!

For many MONTHS now......I have been having this problem......and from what I can tell now (after I have just installed an older VIDEO DRIVER).....the problem is DEFINITE… (read more)

For many MONTHS now......I have been having this problem......and from what I can tell now (after I have just installed an older VIDEO DRIVER).....the problem is DEFINITELY (or at least I'm VERY sure) to do with the ADOBE FLASH PLAYER

I have Windows 8.1.... Adobe Version is completely up to date: Version 17.0.0.188 i am using FIREFOX (also up to date): Version (ok, the "help" part of the menu is NOT opening to confirm the version...but it IS up to date, as I get updates automatically).

Here is the PROBLEM: EVERYDAY that I go online, sometimes INSTANTLY....or it may take a little time before it happens......but using Firefox, my "Browsing"....or video watching becomes slower and slower and slower. To the point that in some cases.....it will take up to 5 MINUTES just to switch screens when I click on one of the "Tabs" (when I only have 2 web pages open).

    Pages seem to take FOREVER to load, etc.......and there is a huge "lag" from when I CLICK on something......to when the computer actually does what it's supposed to do........and the at the WORST.....the pages, videos, etc......will just "CRASH"
        • I always submit the "CRASH REPORT" per the Adobe Banner.....but nothing ever happens of course from that (it's just useless probably)

Now.....the reason I KNOW the problem is "ADOBE FLASH PLAYER".......is because I have some "TV" running in a tiny window in the background (which also suffers the same problems as above). And it, too, will crash, etc.

What I HAVE figure out.......but only as a TEMPORARY and SLIGHT "fix"......is that every few minutes........I need to open up my "TASK MANAGER"........and actually "END TASK" on the ADOBE FLASH PLAYER.

 When I do this.......and give the computer a few seconds to catch up...........the computer speed is GREAT!!!!!       But, once Adobe Flash gets going again.....all my problems start again (and the cycle starts over again and again)
          • the WEIRD part about the "Task Manager"......is that ADOBE FLASH PLAYER is barely using ANY of my computer's "memory" (RAM I presume????).....as is Firefox.

My computer has a total of 6 (SIX) Gigabytes of RAM........and when I look at the Task manager.........ADOBE FLASH PLAYER is using up MAYBE 100 mb of that. And the most I've EVER seen Firefox using is around 800 mb

So......unless there is a major issue with Firefox working with Adobe...........(or Windows 8.1 completely screwing up.....which wouldn't surprise me either).........ADOBE FLASH has some SERIOUS issues :(


Is there ANYONE OUT THERE.......that knows anything about this.......or HOW I can fix this?????......so that I can actually enjoy "full speed" web browsing again ALL DAY without having to worry about "maintenance" all day long???

Thank you in advance for any help you can provide!!! And please....if you have ANY QUESTIONS>......or need further information from me....please let me know. I am fairly good with computers (but not super "techy" if you know what I mean).....but I should be able to find what you might need if you ask me to look for something :)

Many regards, Scott Simpson

Asked by NelsonScotty 5 years ago

Last reply by NelsonScotty 5 years ago

  • Archived

When I press "fullscreen" in any video player on any website, Firefox makes the switch super slowly and pauses video (but not audio) while switching. Help?

Whenever I'm watching a video on youtube or any other website, and I press the button in the player to make it fullscreen, the process of going from small-to-big makes my… (read more)

Whenever I'm watching a video on youtube or any other website, and I press the button in the player to make it fullscreen, the process of going from small-to-big makes my video pause but the audio continues going, and the whole process takes so much time it makes me never want to use Firefox. The same process repeats when exiting fullscreen.

In addition, an annoying dialogue box pops up demanding I allow or deny permission to enter fullscreen. After following the advice on the support site, I tried going to tools > page info > permissions and toggling "enter fullscreen", but that didn't help at all, and nothing was mentioned about the slow and choppy switching problem.  I also tried turning off my add-ons and plug-ins. Didn't work for either getting rid of the permission box or speeding things up.

This problem used to be limited to only some video players, and thank God Youtube was spared. Now, as of the last update I think, YouTube is painfully slow as well. Any help would be much appreciated!!!

Asked by raptpupil28 5 years ago

Last reply by jscher2000 5 years ago

  • Archived

Black screen Youtube videos

I just started getting this black screen instead of some youtube videos whilst they are running , and whilst the sound still goes on perfectly fine. It's rare that it hap… (read more)

I just started getting this black screen instead of some youtube videos whilst they are running , and whilst the sound still goes on perfectly fine. It's rare that it happens and it can change into the normal image, and when i change from full screen view to normal view it can also change back to the normal/real image. Does anyone know what that could be from?

Asked by shadyz 5 years ago

Last reply by shadyz 5 years ago

  • Archived

Flash content flashing and crashing mac

Hello, Since the latest FF and Flash update (37 and 17) I can't watch any videos or flash content - like (annoying ad) banners. Everything literally FLASHES. Like a strob… (read more)

Hello,

Since the latest FF and Flash update (37 and 17) I can't watch any videos or flash content - like (annoying ad) banners. Everything literally FLASHES. Like a strobe light. Then videos get stuck, the cursor jumps/freezes, sound stutters and eventually mac crashes (panic). The fans are constantly hyperventilating but nothing weird is running in activity monitor.

I have:

  • Uninstalled and reinstalled flash; same for Firefox; cleaned flash cache - nothing
  • I only have flash, java and QuickTime plugins installed
  • Downgraded flash to previous version (16) - better, no flashes, but still stutters and crashes after watching video for 10-15 minutes most (sometimes not even that)
  • Tried to watch using VPN but after a while graphics and sound go crazy
  • Decided to upgrade again to flash 17. Now it flashes again and I can't watch videos for even 1 minute.
  • Tried the about:config media.mediasource.enabled (change to true); dom.ipc.plugins.flash.disable-protected-mode (change to false); Firefox "get info" open with 32-bit mode; - nothing worked

What can I do? Any idea? Thanks

Asked by omgfirefox 5 years ago

Last reply by omgfirefox 5 years ago

  • Archived

Firefox for Mac is extremely slow to load YouTube videos

Every time I go to watch a YouTube video, it takes forever for the video to begin playing. When it does finally start, the quality is often very low, at 240p or 144p. I a… (read more)

Every time I go to watch a YouTube video, it takes forever for the video to begin playing. When it does finally start, the quality is often very low, at 240p or 144p. I also have Chrome and Safari installed on my laptop and they do not have any problems playing videos. It is only Firefox. Also, I do not have this problem on my family's laptop, which runs Windows. It is only on my Macbook Pro.

Also, sometimes, various websites take a very long time to load, but this is not nearly as frequent as my problem with YouTube videos.

I have tried uninstalling and reinstalling Firefox, starting in Safe Mode, disabling various add-ons and plugins, clearing browsing data, and nothing has worked.

Asked by afatmess 5 years ago

Last reply by afatmess 5 years ago

  • Archived

Videos on Weather.Com won't play?

A friend of mine asked me to help him out with this and I'm sorry to say, I'm stumped. He's got a Windows 8.1 system (full version, U.S. not K or N), this is his regular … (read more)

A friend of mine asked me to help him out with this and I'm sorry to say, I'm stumped. He's got a Windows 8.1 system (full version, U.S. not K or N), this is his regular office computer (he's the manager at a Electrical Contractor) and he watches Weather.Com and it's videos to try and plan for any snow closings. At some point, the videos on Weather.Com stopped playing and all they show is a black window on the page where the video should be playing.

There was another thread (archived now) about this problem on FireFox 25 (he's using the latest 35.0.1 and the latest Flash player 16.0.0.305) and I tried several of the suggestions in that old thread: First FireFox has minimal addons, uses the Noia Fox 3.0.1 theme and that's it; plugins listed are OpenH264 Video Codec; Shockwave Flash 16.0.0.305; Adobe Acrobat 11.0.10.32; Google Earth Plugin 7.1.2.2041; Google Update 1.3.26.9; iTunes Application Detector 1.0.1.1; NVidia 3D Vision 7,17.13.4411; Picasa 3.0.0.0 and that's all, no AdBlock Plus or anything else. I tried FireFox in safe mode and still couldn't watch; the driver for the nVidia 610 graphics adapter was slightly out of date and I updated it to the latest 347.52 and that made no difference.

I was able to watch Weather.Com videos with IE; I was also able to watch YouTube and MSN videos with FireFox and this problem seems to only affect Weather.Com.

Does anyone have any idea's?

- Norm

I did some basic scans to see if there were viruses or malware with TDSKiller, Malwarebytes and Spybot Search & Destroy and they turned up nothing other than a few tracking cookies.

Asked by Norm@Home 5 years ago

Last reply by Norm@Home 5 years ago