Showing questions tagged: اعرض كل الأسئلة

bp-a4208c1e-5986-4f89-8217-1dd690240303

Hello, Firefox keeps crashing every 1 or 2 minutes. thats a new Endeavouros installation and firefox was pre-installed. system is fully updated. would you please assist … (read more)

Hello, Firefox keeps crashing every 1 or 2 minutes. thats a new Endeavouros installation and firefox was pre-installed. system is fully updated.

would you please assist troubleshooting the issue

Asked by Ahmad Khalil 3 months ago

Last reply by zeroknight 3 months ago

Amazon UK keeps appearing and disappearing as a search option

Yesterday, Amazon disappeared from the Firefox search drop down menu and it had disappeared as an option from the list of possible search tools. Later on in the day, it r… (read more)

Yesterday, Amazon disappeared from the Firefox search drop down menu and it had disappeared as an option from the list of possible search tools. Later on in the day, it reappeared. This morning it had disappeared. Amazon is still there, but Firefox seems disinclined to admit that. How can Firefox make Amazon stick?

Asked by cvhorie 4 months ago

Last reply by TyDraniu 4 months ago

122.0 Update Freezes constantly!

Ever since the latest Firefox update (122.0) my computer has been freezing/crashing not acting right to the point that I now use Brave. Can this be fixed or should I mig… (read more)

Ever since the latest Firefox update (122.0) my computer has been freezing/crashing not acting right to the point that I now use Brave. Can this be fixed or should I migrate my bookmarks/passwords to Brave and completely uninstall Firefox forever?

Asked by kaykatz 4 months ago

Last reply by Faina Whitney 4 months ago

Firefox support page keeps giving me an error message over a period of many hours

I posted a question on the Firefox support page, and a support volunteer responded but his posting was not helpful and so I tried to post a reply. However, I tried sever… (read more)

I posted a question on the Firefox support page, and a support volunteer responded but his posting was not helpful and so I tried to post a reply. However, I tried several times over a period of many hours, and was not successful because I kept getting a message that said "Oh, no! It looks like an unexpected error occurred. We've already notified the site administrators. Please try again now, or in a few minutes." Some of the times that this occurred were at approximately 3:30 AM, 10:35 AM, 11:01 AM and 11:10 AM (Central Standard Time). I also tried using a different browser and still got the same message.

  What can be done to correct this problem?

Asked by Larry951 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Browser utilizing way too much memory, prescribed fixes dont work

First off, heres my device info: Device name: HP Spectre Convertible Model 15-ch011dx Processor Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz 1.99 GHz Installed RAM 16.0 G… (read more)

First off, heres my device info:

Device name: HP Spectre Convertible Model 15-ch011dx

Processor Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz 1.99 GHz

Installed RAM 16.0 GB (15.8 GB usable)

Device ID F3EDBCEE-137F-4854-B06C-912570DD1DB5

Product ID 00325-81213-26880-AAOEM

System type 64-bit operating system, x64-based processor

Pen and touch Pen and touch support with 10 touch points

Every time i use firefox with even one tab open i end up with extremely high CPU usage-50% or more on average. It causes the exact type of issues that one would expect, and after spending a hours and hours over the last month looking for solutions and implementing anything promising, it hasnt improved. Ive done config edits, countless cache clears, memory snapshots via devtools, and many many other things that have been recommended to me and nothing has helped. running the browser in troubleshoot confirms the problem isnt related to extensions/add-ons or anything like that, because cpu numbers are identical to those seen normally. increasingly i am convinced that this has to be an issue on the mozilla side. reddit confirms i am not alone in struggling with this, not by a long shot.....pls help!

Asked by Peter P 2 months ago

Last reply by ixian 2 months ago

Firefox shows garbled text since 121.0

Ever since the last update the browser's font has been garbled (tabs, address bar, settings page, etc). Some websites show this problem too. I tried downgrading back to… (read more)

Ever since the last update the browser's font has been garbled (tabs, address bar, settings page, etc). Some websites show this problem too.

I tried downgrading back to 119 and it displays fine. I was force updated back to 121 and it's broken again.

Asked by dale 5 months ago

Last reply by cor-el 5 months ago

Firefox replicates multiple and disables my PC

Firefox doesn't close correctly. PC on Windows 10 freezes up. When I go to Task Manger, I see Firefox has replicated sometimes as many as 5-10 times or more at same tim… (read more)

Firefox doesn't close correctly. PC on Windows 10 freezes up. When I go to Task Manger, I see Firefox has replicated sometimes as many as 5-10 times or more at same time. I close down the FF tabs, try again to open FF, freezes again, re-open Task Manager, and it has replicated again. Can't seem to find cause or solution. Any suggestions? I have tried uninstalling FF then re-installing, but that doesn't work. BTW, same exact thing happens with Chrome, Duckduck, or Edge (which I despise), which tell me it's an issue with my Windows 10 computer, not with FF. TIA.

Asked by Barry Godofsky 2 months ago

Last reply by cor-el 2 months ago

Logo Slider appear distorted.

Hi, I have developed a best baby monitor website. The design was all good but I've recently noticed that the logo slider appear to be distorted. I've tried fixing it from… (read more)

Hi, I have developed a best baby monitor website. The design was all good but I've recently noticed that the logo slider appear to be distorted. I've tried fixing it from the backend but it does show properly any ideas how it can be fixed.

Facing issue with this link: https://www.cappella.io/

Thanks

Asked by Afrasiab Sajid 3 months ago

Last reply by zeroknight 3 months ago

Cannot log in to Capital One In Firefox But I can in Microsoft Edge.

I cannot log in to www.capitalone.co.uk with the Firefox Browser but I can with Microsoft Edge. I use Firefox Browser as my default browser. This problem only started yea… (read more)

I cannot log in to www.capitalone.co.uk with the Firefox Browser but I can with Microsoft Edge. I use Firefox Browser as my default browser. This problem only started yeaterday, before that every thing was fine.

Asked by owen.moore 2 months ago

Last reply by zeroknight 2 months ago

Tabs and browser constantly crash

Every time I try to use Google Docs, Gmail, or use ShelterLuv (I work at a shelter), either the tab crashes or the whole browser does. I try to upload images onto Shelter… (read more)

Every time I try to use Google Docs, Gmail, or use ShelterLuv (I work at a shelter), either the tab crashes or the whole browser does. I try to upload images onto ShelterLuv, but once I click "Browse" to view my pictures, the whole browser crashes. It is making it hard to do my job.

Crash report (most recent): bp-2ae75fbf-b2c6-4419-93fb-9ee600240401 That one is from me trying to upload an image onto ShelterLuv.

Thanks in advance.

Asked by linkc589 2 months ago

Last reply by zeroknight 2 months ago

Access to websites

Firefox Browser 123.0 (64bit) Windows 11 Pro Lately I have been experiencing issues/difficulties to access certain websites either an security issue (eg Site needs to ve… (read more)

Firefox Browser 123.0 (64bit) Windows 11 Pro

Lately I have been experiencing issues/difficulties to access certain websites either an security issue (eg Site needs to verify the security of my internet connection. This verification process times out and of course results in not getting access. Or the following message gets displayed when accessing this site:

"The page isn’t redirecting properly

An error occurred during a connection to mynikonlife.com.au.

   This problem can sometimes be caused by disabling or refusing to accept cookies"

In both the above cases I experience no difficulties, using Microsoft Edge. Is there an solution to this or do I start using MS Edge (which I do not want to)?

Asked by Barry Richter 4 months ago

Last reply by zeroknight 4 months ago

Why can't Firefox copy text anymore?

Why can't Firefox copy text to the clipboard anymore? It won't copy text from a web page, from a URL, or even from about:support "Copy text to clipboard"!!! I'm using ver… (read more)

Why can't Firefox copy text to the clipboard anymore? It won't copy text from a web page, from a URL, or even from about:support "Copy text to clipboard"!!! I'm using version 1.22 64 bit on windows 11. I've reinstalled Firefox but it doesn't make a difference. I've tried "Troubleshoot Mode" and it's still broken!!!

I can paste into Firefox but something has broken copy!

Asked by FirefoxUser73 4 months ago

Last reply by zeroknight 2 months ago

Crash report pops up when closing Firefox

The last several weeks, almost every time I close Firefox, I get the Crash report dialog box. I have cleared cache and cookies. I also cleared the offline website data … (read more)

The last several weeks, almost every time I close Firefox, I get the Crash report dialog box. I have cleared cache and cookies. I also cleared the offline website data and deleted the parent.lock file. These may work for a bit, but eventually the same day. So far today, it has happened 5 times. I do submit the report(s). It's not really a hassle, just having to click a button, but it just drives me crazy that it is being generated even though Firefox did not crash and I am just closing it after I am done. Anyone else encounter this? Any suggestions? Thanks

Asked by highlander-1 4 months ago

Last reply by zeroknight 3 months ago

Firefox instantly closes after opening it

As described in the title Firefox instantly closes after opening it. I can see the window opening for half a second but then it closes again. Same with Troubleshoot mode.… (read more)

As described in the title Firefox instantly closes after opening it. I can see the window opening for half a second but then it closes again. Same with Troubleshoot mode. New installation of Windows 11, new installation of Firefox, only the standard antivirus from Windows. I don't know what could pose an issue except maybe some corrupt data that was downloaded from Onedrive although I already deleted the profiles in the AppData folder.

Asked by XokikXoxik 2 months ago

Last reply by zeroknight 2 months ago

Ram Usage

So is that true that Firefox is consume more RAM than Chrome in this Ai era(2024)? & 2nd question is my deepin os Firefox is sometime crash and closed automatically! … (read more)

So is that true that Firefox is consume more RAM than Chrome in this Ai era(2024)? & 2nd question is my deepin os Firefox is sometime crash and closed automatically! why & how to fix this non-sense ?

Asked by 🪷The🪷Blue🪷Lotus🪷 3 months ago

Last reply by Paul 3 months ago

keyboard problem with gmail composer

Since few days I experienced a strange beaviour on my firefox: if I press and keep pressed a key, say backspace or left arrow or just a letter key, then usually I see r… (read more)

Since few days I experienced a strange beaviour on my firefox:

if I press and keep pressed a key, say backspace or left arrow or just a letter key, then usually I see repetitions, e.g. fast erasing back, fast moving back and forward or just typing something like:

aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

In my gmail composer this does not happens anymore, and if I need to erase a word I need to repetitely press and relase backspace key.

I erased firefox and make a fresh install, via snap, with completely new profile, but the problem remains. It does not seem to appear on other places, for instance when typing this question everything is fine. If I use gmail with other browser (same pc) then all is fine.

I have ubuntu with all updates regurarly installed, uname -a give me Linux mypc 5.15.0-101-generic #111-Ubuntu SMP Tue Mar 5 20:16:58 UTC 2024 x86_64 x86_64 x86_64 GNU/Linux


How can I fix this? Where I have to look?

Asked by Stefano Francaviglia 2 months ago

Last reply by zeroknight 2 months ago

FireFox (MacOS) Crash Signature: [@ js::jit::BailoutFrameInfo::BailoutFrameInfo ]

Hello guys, anyone can help me with this? My firefox tabs keeps crashing then after a while the firefox browser will exit straight away. It's happening on a daily basis. … (read more)

Hello guys, anyone can help me with this? My firefox tabs keeps crashing then after a while the firefox browser will exit straight away. It's happening on a daily basis. I have removed most of my add-ons and even tried reinstalling my macos. i only have onepassword plugin enabled, everything else is disabled.

System: macos sonoma 14.3.1, macbook pro 16 2019. Firefox version: 123.0 64bit

Signature js::jit::BailoutFrameInfo::BailoutFrameInfo More Reports Search UUID 7a51bb39-3ade-4533-a7db-4a1060240303 Date Processed 2024-03-03 06:39:45 UTC Uptime 2,711 seconds (45 minutes and 11 seconds) Install Age 52,833 seconds since version was first installed (14 hours, 40 minutes and 33 seconds) Install Time 2024-03-02 15:59:06 Product Firefox Release Channel release Version 123.0 Build ID 20240213221259 (2024-02-13) Buildhub data OS macOS 14 OS Version 14.3.1 23D60 Build Architecture amd64 CPU Info family 6 model 158 stepping 10 CPU Count 12 Adapter Vendor ID

Intel Corporation (0x8086)

Adapter Device ID

CoffeeLake-H GT2 [UHD Graphics 630] (0x3e9b)

Startup Crash

False

Process Type content MOZ_CRASH Reason (Sanitized)

MOZ_RELEASE_ASSERT(uintptr_t(framePointer_) == machine_.read(FramePointer))

Crash Reason EXC_BAD_ACCESS / KERN_INVALID_ADDRESS Crash Address 0x0000000000000000 Available Physical Memory 318,238,720 bytes (318.24 MB) Accessibility

Active

EMCheckCompatibility

True

App Notes

FP(D00-L1000-W0000000-T010) WR? WR+ IpcWebGL? IpcWebGL+

Asked by rtmh1111 3 months ago

Last reply by cor-el 3 months ago

I have a Trojan in my Mozilla/Firefox files - preventing the completion of the normal 'Backup' process.

I have a Trojan:HTML/Phish!pz - that is preventing my MS Backup completion. ...AppData\Local\Mozilla\Firefox\Profiles\76v4fpr5.default-release-1697121488518\cache2\entri… (read more)

I have a Trojan:HTML/Phish!pz - that is preventing my MS Backup completion.

...AppData\Local\Mozilla\Firefox\Profiles\76v4fpr5.default-release-1697121488518\cache2\entries\049E76616F10B0815855BCAA49ABC3C7EBA41C87049E76616F10B0815855BCAA49ABC3C7EBA41C87

File that has the Trojan : 049E76616F10B0815855BCAA49ABC3C7EBA41C87049E76616F10B0815855BCAA49ABC3C7EBA41C87

This file should not be in the Mozilla firefox file directories There is also no application that have added the trojan.

Asked by draes 5 months ago

Last reply by cor-el 5 months ago