Showing questions tagged: اعرض كل الأسئلة
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Application error: a client-side exception has occurred (see the browser console for more information).

A website I use frequently has recently been causing error; "Application error: a client-side exception has occurred (see the browser console for more information)." to s… (read more)

A website I use frequently has recently been causing error; "Application error: a client-side exception has occurred (see the browser console for more information)." to show up when I visit some of their pages but not all.

Example: https://www.guitarcenter.com/Used/Ibanez/RG5121-Prestige-Solid-Body-Electric-Guitar.gc

The page begins to load and then presents this error. Any help would be appreciated.

Asked by jtr11 1 year ago

Last reply by cor-el 1 year ago

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Firefox downloading 0 byte htm files moz-safe-about resources

I was watching anime today on some site and my firefox was downloading many files without my knowledge into my download folder. I'm worried that it can be some viruses? T… (read more)

I was watching anime today on some site and my firefox was downloading many files without my knowledge into my download folder. I'm worried that it can be some viruses? This is a screenshoot. Should i be worried? Thank you for help.

Asked by t.martynik 11 months ago

Last reply by bkilinc 5 months ago

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Webroot blocking Firefox 97.0 (64-bit) functionality

Firefox updated to 97.0 (64-bit) this morning for me and immediately ceased functioning. It could not even load about:addons or about:settings. Other browsers worked fine… (read more)

Firefox updated to 97.0 (64-bit) this morning for me and immediately ceased functioning. It could not even load about:addons or about:settings. Other browsers worked fine, and by processes of elimination I found it to be Webroot that was causing the dysfunction. I've already opened a support ticket with Webroot, but I wanted to make Mozilla aware of this conflict and to ask if there is anything that I can do to remedy this besides completely disabling my anti-virus/spyware to use Firefox?

Asked by sodonnell37401 1 year ago

Last reply by James 1 year ago

Google Chrome

I have a tracking app on macOS Monterey that is following me around On Firefox settings I came cross some locations where I see Google Chrome like on page info about:hom… (read more)

I have a tracking app on macOS Monterey that is following me around

On Firefox settings I came cross some locations where I see Google Chrome like on page info about:home or Application Basics: Google Location Service Key and Google Safe browning Key. Also, on a link called Survey where there is Google forms to fill out. I don't use Google Chrome because of the issues Google Chrome creates when I go on my the websites. Why are these Google things in Firefox and is there a way to remove them?

Mahubti

Asked by Yolanda 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

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Issues with Sharepoint

After upgrading to Firefox 99, Sharepoint will no longer load. The site can be loaded in all other browsers. After cache and cookies are cleared the page(s) work properly… (read more)

After upgrading to Firefox 99, Sharepoint will no longer load. The site can be loaded in all other browsers. After cache and cookies are cleared the page(s) work properly for a few clicks, but if you click the back arrow it goes back to the 3 Sharepoint dots icon and never loads the page.

Asked by jeremy_hedrick 11 months ago

Last reply by barettah 11 months ago

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Location

My Firefox browser is showing an incorrect location. If I check my location on any other browser it shows true but Firefox is way off. Causing sites to freeze my accounts… (read more)

My Firefox browser is showing an incorrect location. If I check my location on any other browser it shows true but Firefox is way off. Causing sites to freeze my accounts for irregular location activity. Have already restarted modem, PC and browser but location in Firefox remains the same bad location while all others show true location.

Asked by sac44803 1 year ago

Last reply by FredMcD 1 year ago

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Firefox 97.0 x64 not loading any page

I'm using Windows 10 and Firefox 97.0 x64. It was working just fine for a long time now, but I shut down my computer and when I turned it back on Firefox would load, but… (read more)

I'm using Windows 10 and Firefox 97.0 x64. It was working just fine for a long time now, but I shut down my computer and when I turned it back on Firefox would load, but I couldn't navigate to any webpage not could I pull up about:config or anything.

I tried uninstalling it, restarting it, uninstalling Microsoft Visual C++ redistribute 2015 x86 and x64. Nothing worked.

I then installed the x86 version of Firefox and it was able to load pages. Any ideas on how I can get Firefox 64-bit working on my PC again?

To the best of my knowledge I have not added any new extensions any time recently.

Asked by abishur 1 year ago

Last reply by James 1 year ago

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Again 8K and 4k youtube videos stuttering

This is really getting annoying. Again the 4k and 8k videos on Youtube are stutturing, saw some some improvement with Firefox 87 at least on the 4k videos. For example th… (read more)

This is really getting annoying. Again the 4k and 8k videos on Youtube are stutturing, saw some some improvement with Firefox 87 at least on the 4k videos. For example this video in 8k does not work at all, audio works fine and it stutters totally showing a single different frame every 10 secs. https://www.youtube.com/watch?v=5LxsViMm25o&t=54s&ab_channel=AroundTheWorld4K . My pc is running Win 10 64-bit, 8gb of ram and all with all drivers\os up to date. As usual no issue with Google Chrome while reproducing the above video in 8k.

CPU Intel(R) Core(TM) i5-2400S CPU @ 2.50GHz 4 Cores GPU - AMD Radeon R7 200 Series with 2gb.

Pls fix.

Asked by Michael 2 years ago

Last reply by Vper3495 1 year ago

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SINCE THE LAST UPDATE, THE FIREFOX SCREEN DOES NOT FIT MY SYSTEM SETTING(125%)

SINCE THE LAST UPDATE, THE FIREFOX SCREEN DOES NOT FIT MY SYSTEM WIDE DISPLAY SETTING(125%). I am up to date on updates for Windows 11 and Microsoft Edge displays my page… (read more)

SINCE THE LAST UPDATE, THE FIREFOX SCREEN DOES NOT FIT MY SYSTEM WIDE DISPLAY SETTING(125%). I am up to date on updates for Windows 11 and Microsoft Edge displays my pages normally. This display enlargement started immediately after the Mozilla browser update of 103.0 64bit!!

Asked by WPENNEWELL 8 months ago

Last reply by user104147805413306348376805769878442569366 7 months ago

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error code: ssl_error_rx_malformed_alert

The problem comes from the antivirus software this checks HTTPS connections and certificates, many think it would be a virus as in the support cases, but this can be set … (read more)

The problem comes from the antivirus software this checks HTTPS connections and certificates, many think it would be a virus as in the support cases, but this can be set in the antivirus software.

https://support.mozilla.org/de/questions/1024043#question-reply

Asked by secure0163 1 year ago

Last reply by FredMcD 1 year ago

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Ad blocker

Ad blocker and Ad blocker ultimate pop-ups are constantly showing up even though I already own, or have both of them installed. Please show me how to stop this from happe… (read more)

Ad blocker and Ad blocker ultimate pop-ups are constantly showing up even though I already own, or have both of them installed. Please show me how to stop this from happening.

Asked by mvw363 1 year ago

Last reply by cor-el 1 year ago

  • المُؤرشفة

This Video File Cannot Be Played. (Error Code: 232011)

Hello, I can`t look the video "Payithat Abdul Hamid" on website KayiFamily.com on my tabet. Error message This Video File Cannot Be Played (Error Code: 232011) appears. … (read more)

Hello,

I can`t look the video "Payithat Abdul Hamid" on website KayiFamily.com on my tabet. Error message This Video File Cannot Be Played (Error Code: 232011) appears. Other browsers don't work as well, but they don't show this error message. Tell me please how to solve this problem on firefox browser.

Thank you have a nice day. Jennet

Asked by j.nielen1 1 year ago

Last reply by Shashank Shekhar 1 year ago

  • المُؤرشفة

Media Feature Pack is installed but not used by firefox

I am using Windows 10 Enterprise N, Version 21H2 and installed the Media Feature Pack through the Optional Features tab. But even though other browsers have picked up on … (read more)

I am using Windows 10 Enterprise N, Version 21H2 and installed the Media Feature Pack through the Optional Features tab. But even though other browsers have picked up on that and can play e.g. Twitch streams etc. appropriately, while Firefox still shows the `this video is unavailable or not supported in this browser` error message.

Asked by spma1 7 months ago

Last reply by cor-el 7 months ago

  • المُؤرشفة

widevinecdm error on mozilla firefox

Hi Everyone, I keep getting a widevinecdm error when trying to play hulu, netflix or amazon videos on my mac. This just started yesterday and I'm not sure why. I'm r… (read more)

Hi Everyone,

I keep getting a widevinecdm error when trying to play hulu, netflix or amazon videos on my mac. This just started yesterday and I'm not sure why.

I'm running mozilla firefox version 78.10.0esr (64-bit) on a macbook pro running OS X version 10.9.5

Anyone have any fixes?

Asked by ericsmayes 1 year ago

Last reply by cor-el 1 year ago

  • المُؤرشفة

Access Denied and 403 Responses

When navigating within retailer web sites, some clicks, such as searching for their nearest branch, consistently produce an Access Denied message, such as the following o… (read more)

When navigating within retailer web sites, some clicks, such as searching for their nearest branch, consistently produce an Access Denied message, such as the following one:

Access Denied You don't have permission to access "http://www.argos.co.uk/stores/?" on this server.

Reference #18.d639dd58.1652362340.afeb7586

I get a similar response when trying to open some web sites, such as Sainsburys.co.uk which has just responded with the following 403 message:

403 ERROR The request could not be satisfied. Request blocked. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner. If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.

Generated by cloudfront (CloudFront) Request ID: 0n5le1zhQCuf0_pKJpVKjuKasKFKRNYhMr3zpIde_UuAx0dBE1hhlw==

Are such searches controlled via Firefox? If so, do I need to change a Firefox setting to overcome the problem?

Asked by a.mcpherson832 10 months ago

Last reply by Dropa 10 months ago

  • المُؤرشفة

Create new profile or refresh?

This happens far too often, in the course of 9 months or more frequently. What is going on Firefox? v88.0.1 Windows 10 Constant script errors that freeze whatever progr… (read more)

This happens far too often, in the course of 9 months or more frequently. What is going on Firefox? v88.0.1 Windows 10

Constant script errors that freeze whatever program I am in, regardless of the option I choose - the popup no longer gives me a WAIT or STOP IT. The box comes up that says DON'T ask me about this again.

I do not want to copy passwords, more than anything, should I create a new profile. I do not want to deal with replacing or losing the file. When I attempted to load two other profiles over the last two days, both times FF crashed. I gave up.

I am NOW in Safe Mode and without errors, and it's hard to know which app is causing the problem.

Is there a new addon that will back up Firefox these days?

Suggestions? Seriously, FF seems to be a whole lot more trouble these days than she is worth.

Thank you.

Asked by CiaoBella1 1 year ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 1 year ago