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Google Maps immediately crashing in Firefox browser.

Firefox V80.0.1. Mac OS High Sierra 10.13.6 Everytime I open Google maps (.co.uk or .com) it immediatley crashes. Fine on other browsers (safari, chrome) and all other w… (read more)

Firefox V80.0.1. Mac OS High Sierra 10.13.6

Everytime I open Google maps (.co.uk or .com) it immediatley crashes. Fine on other browsers (safari, chrome) and all other websites. Just seems to be google maps.

Attached an image for reference.

Asked by richardevans193 1 week ago

Last reply by philipp 13 hours ago

PDF not opening in Firefox, opens in other browsers

This just started 9/2020, my website has pdf documents and the url will no longer open in Firefox, but opens smoothly in Chrome and Edge. I tried Safe Mode, no joy. Windo… (read more)

This just started 9/2020, my website has pdf documents and the url will no longer open in Firefox, but opens smoothly in Chrome and Edge. I tried Safe Mode, no joy. Windows default app is Acrobat. When this started I was getting a 404, but I copied and pasted exact url in other browsers and opened smoothly. Any ideas?

Asked by darryn1 1 week ago

Last reply by cor-el 1 week ago

An error occurred during a connection to mail.digimail.in. Peer’s Certificate has been revoked. Error code: SEC_ERROR_REVOKED_CERTIFICATE

An error occurred during a connection to mail.digimail.in. Peer’s Certificate has been revoked. Error code: SEC_ERROR_REVOKED_CERTIFICATE … (read more)

An error occurred during a connection to mail.digimail.in. Peer’s Certificate has been revoked.

Error code: SEC_ERROR_REVOKED_CERTIFICATE

Asked by neerajbro25 1 week ago

Last reply by cor-el 1 week ago

Firefox only starts in safe mode

Every time I start Firefox, it is in safe mode. It asks me to refresh or start in safe mode only. I have disabled all add-ons, disabled the hardware acceleration setting,… (read more)

Every time I start Firefox, it is in safe mode. It asks me to refresh or start in safe mode only. I have disabled all add-ons, disabled the hardware acceleration setting, and still does not function correctly.

This happens with both Firefox 81 and Developer Edition. I am using MacBook Pro (Retina, 15-inch, Late 2013) with Catalina 10.15.6 (19G2021).

Thank you for your help.

Asked by petebrag 1 week ago

Last reply by cor-el 1 week ago

Parsing error

Firefox started to run an update. I immediately got the Parsing error: undefined entity Location: chrome//browser/content/browser.xhtml Line number 741, Column 15: I can… (read more)

Firefox started to run an update. I immediately got the Parsing error: undefined entity Location: chrome//browser/content/browser.xhtml Line number 741, Column 15:

I can’t even get to the browser homepage; sending this on my phone. All I get is a gray dialogue box with the message.

Have rebooted. Try to open Firefox, reappears. This originated with Firefox automatically uploading an update without giving me an option to do later.

Cannot access a browser page to download anything.

Asked by charles.ikins 6 days ago

Last reply by philipp 5 days ago

Downloads

The browser saves any downloaded filesto the system "Temp" folder, not to my chosen "Downloads" on the system drive. When you select the "Always prompt for path" option, … (read more)

The browser saves any downloaded filesto the system "Temp" folder, not to my chosen "Downloads" on the system drive. When you select the "Always prompt for path" option, nothing changes. What could be the problem and how to fix it?

Asked by styxoner 6 days ago

Last reply by FredMcD 5 days ago

Firefox repeats crashing on start

Hi I use regularly Firefox or Chrome on a Dell with Windows 10, used last time Firefox a few days ago, nothing wrong. Today I launched Firefox and immediately got Mozilla… (read more)

Hi I use regularly Firefox or Chrome on a Dell with Windows 10, used last time Firefox a few days ago, nothing wrong. Today I launched Firefox and immediately got Mozilla Crash Reporter. Refreshed Firefox, same thing. Launched in safe mode, same thing. Disinstalled Firefox, reset machine, reinstalled it, got Crash Reporter again. Refreshed again, no luck. Tried safe mode, Firefox STARTS but crashes after a few monents showing Crash Reporter. Following instructions on Firefox website found the following crash report: Crash ID: bp-dfccbfd4-e7e5-4830-9c22-9f21e0200925 Chrome works regularly, Windows is up-to-date including optional updates. Thanks for help!

Asked by maurizio6 5 days ago

Last reply by philipp 3 days ago

Firefox crashes on open, even in safemode, even when trying to refresh

The only crash ID I was able to retrieve was this one: Crash ID: bp-22a0621f-47c2-4b08-a1a7-d980d0200925 all the rest of the submissions from the 40 or so crashes did not… (read more)

The only crash ID I was able to retrieve was this one:

Crash ID: bp-22a0621f-47c2-4b08-a1a7-d980d0200925

all the rest of the submissions from the 40 or so crashes did not seem to go through.

Safe mode results in a crash, an attempted refresh of the app results in a crash (same with the uninstall). Unfortunately I'm unable to proceed further to identify any other issues, so any advice or help would be greatly appreciated! thanks!

Asked by loravf 4 days ago

Last reply by cor-el 4 days ago

Using ff on my pogo my mouse will not work on certain games like scrabble.

FF will not let mouse work in certain instances, on my game site pogo, when I have ff and another tab up it freezes sometimes and will not let me X out with the mouse. I … (read more)

FF will not let mouse work in certain instances, on my game site pogo, when I have ff and another tab up it freezes sometimes and will not let me X out with the mouse. I do not have these problems with another browser.

Asked by pygmy 4 days ago

Last reply by cor-el 4 days ago

Firefox keeps crashing at startup.

Safe Mode and reinstalling does not work, tried other version and Nightly, it crashes before even starting the browser. I don't know if it's related, but I used the Windo… (read more)

Safe Mode and reinstalling does not work, tried other version and Nightly, it crashes before even starting the browser. I don't know if it's related, but I used the Windows Check Disk function before this.

Crash ID: bp-fc921be9-068e-4555-9cb4-c08000200927

Asked by Meuri 3 days ago

Last reply by cor-el 3 days ago

Firefox will not start

Firefox will not start win 10 Lenovo desktop. Have spent hours chasing through search engine responses. Seems possible I have corrupt file in profile, but have tried cha… (read more)

Firefox will not start win 10 Lenovo desktop. Have spent hours chasing through search engine responses. Seems possible I have corrupt file in profile, but have tried chasing this several ways including delete profile, uninstall then reinstall FF, etc. Any suggestions?

Asked by gpreston24 3 days ago

Last reply by FredMcD 2 days ago

Firefox browser

Whenever I use Firefox browser to go to eBay it will almost always stall and not go to additional pages or back to previous pages. I have to close and restart Firefox. … (read more)

Whenever I use Firefox browser to go to eBay it will almost always stall and not go to additional pages or back to previous pages. I have to close and restart Firefox.

Asked by dv36 2 days ago

Last reply by FredMcD 2 days ago

Firefox eats 6GB of RAM, but still has long latecy to respond and tabs show loading circle.

Updated to latest versions, PC is restated daily, Firefox uses 6GB of RAM, default performance preferences are turned on, cashe is regularly emptied. But still, it has lo… (read more)

Updated to latest versions, PC is restated daily, Firefox uses 6GB of RAM, default performance preferences are turned on, cashe is regularly emptied. But still, it has long latency time between mouse clock and response, scrolling down the page results in grey block at the bottom and I have towait for the contet to load, same with tabs, they are greyed out and a loadin circle is showing for a lot of time.

PC is 2yo, i7-4910MQ, RAM 32GB running on 960GB SSD.

Any ideas other than default "clear cashe"?

Asked by SF01 2 days ago

Last reply by cor-el 1 day ago

Greent Tint on Camera

Starting today when I use my webcam the picture has a green tint. This is only in Firefox if I use the same camera on the same PC with Chrome or Edge the picture is perfe… (read more)

Starting today when I use my webcam the picture has a green tint. This is only in Firefox if I use the same camera on the same PC with Chrome or Edge the picture is perfectly clear. I have not made any setting changes. Any help would be greatly appreciated. First picture with green tint is Firefox and second pic is Chrome.

Asked by shooby4 2 days ago

Last reply by cor-el 2 days ago

Tab crashes whenever I attempt to log into eBay

Every time I try to log into my eBay account, I get the following message, "Gah. Your tab just crashed." This has been happening on the last several versions of Firefox, … (read more)

Every time I try to log into my eBay account, I get the following message, "Gah. Your tab just crashed." This has been happening on the last several versions of Firefox, going back at least six months. I have no problem logging in when using Chrome or Safari, but overall I don't like either of those browsers nearly as much as Firefox. PLEASE PLEASE PLEASE help me figure out why this is happening and let me know how it can be fixed!

Asked by AustinPowers007 1 day ago

Last reply by FredMcD 23 hours ago

Since the version 81 update, big problem with blank areas on display

At first I thought it was an issue with "The New Facebook," since that appeared at the same time as the 81 update. But it's not. In fact, it happened on THIS page just … (read more)

At first I thought it was an issue with "The New Facebook," since that appeared at the same time as the 81 update. But it's not. In fact, it happened on THIS page just now. Right after I typed "The New Facebook," all the text disappeared. Cursor stayed in the same spot. When I continued typing, the old text reappeared. On other pages, large black or white areas appear, seemingly at random. You can get rid of them by pulling the drawbar up or down.

I first noticed it when scrolling through photos on Facebook. In the first screenshot (attached) you can see the photo I was navigating AWAY from, with two small rectangles containing portions of the photo I was navigating TO. And the right-hand panel (with the text and description) is all from the photo I was navigating TO.

The second screenshot shows a typical Facebook page (or, what's SUPPOSED to be one) right after I typed a comment.

This problem does NOT show up on the new version of Microsoft Edge. (Not sure about the old Edge, I don't have it.)


My cache is empty, I'm on Windows 10 1909, all drivers are updated.

Asked by junkmailmike 1 day ago

Last reply by FredMcD 21 hours ago

Firefox completly broken

So I am not sure what happened but all of a sudden I am unable to open any site or go into options or view my bookmarks. firefox is always just a blank page. I am not sur… (read more)

So I am not sure what happened but all of a sudden I am unable to open any site or go into options or view my bookmarks. firefox is always just a blank page. I am not sure how to get it working again.

Here is what i have tried so far

"refresh" firefox uninstall and reinstall firefox tried firefox in safe mode deleted profile in %appdata%/mozilla

no matter what I try I just see the attached screenshot when starting firefox. I would really appreciate any help I can get, currently stuck on using chrome :(

Asked by v.tikyani 1 day ago

Last reply by FredMcD 23 hours ago

I cannot sign in to my Hotmail email account on Firefox but I can on other accounts.

I have used Firefox for years with no problems but about 6 or 7 months ago I no longer can sign into my Hotmail email account. I have no problems signing in with Edge. … (read more)

I have used Firefox for years with no problems but about 6 or 7 months ago I no longer can sign into my Hotmail email account. I have no problems signing in with Edge. Would much prefer to use Firefox. Please help.

Asked by crazyloon48 1 day ago

Last reply by FredMcD 1 day ago