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  • Solved

Tabs and toolbar (including menu button) disappear in full screen, can't get them back without refresh

When I go full screen by dragging the browser window to the top of the monitor (Windows 10): My tabs row, toolbar and bookmarks disappear. There is a big blank white spa… (read more)

When I go full screen by dragging the browser window to the top of the monitor (Windows 10): My tabs row, toolbar and bookmarks disappear. There is a big blank white space where they should be. Screen shot attached. So can't use the instructions to exit full screen mode by clicking the menu button, because it's not there. The only thing I've found to work is to refresh firefox.

Asked by lrs001 5 months ago

Answered by Eve 5 months ago

  • Solved

QR Codes wont show.

Whenever I have to scan a qr code, It turns into whatever that is in the image attached. Same thing happens sometimes when I try uploading images on certain websites. It … (read more)

Whenever I have to scan a qr code, It turns into whatever that is in the image attached. Same thing happens sometimes when I try uploading images on certain websites. It works fine on other browsers. It also happens while using Firefox safe mode. Sorry for not being detailed enough.

Asked by anon 2 months ago

Answered by cor-el 2 months ago

  • Solved

FireFox becomes slow; restarting Firefox fixes problem. Why?

I am just wondering why FireFox occasionally becomes slow to load web pages. On these occasions, restarting Firefox fixes the problem immediately. Example, I was just … (read more)

I am just wondering why FireFox occasionally becomes slow to load web pages. On these occasions, restarting Firefox fixes the problem immediately.

Example, I was just loading the same page repeatedly because of some work I am doing. After about 15 minutes of slow response times, I restarted FireFox and immediately, the page loaded very quickly as usual.

You can see the page where this was occurring at this url: https://legacy-systems.biz/demo/demo.html

Any information etc. would be appreciated immensely.

Asked by Carla Rogers 2 months ago

Answered by cor-el 1 month ago

  • Solved

Firefox full crash

Basically since about 15-30 days ago my firefox has been constantly crashing when I open new tab or even simply a link to a website... the more 'power consuming' process … (read more)

Basically since about 15-30 days ago my firefox has been constantly crashing when I open new tab or even simply a link to a website... the more 'power consuming' process is the more likely it will crash. Simply browsing stuff has nearly 0 likelihood of crashing. The frequency varies - something like youtube or steam game browsing will crash with extremely high frequency and will work fine after reopened. Some text based websites will barely ever crash the firefox.

What happens is either instant crash(most frequently) or infinite 'not responding' with the solution being task manager end process.

Either way it happens - reopening browser reopens all tabs that were open.

What I tried: 1) Cleared cache 2) Disabled all extensions. 3) Tried checking about:crashes - 0 reports there in last 30 days... meaning whenever I crash no actual crash report comes in.

I am using chrome at the same time and it has 0 crashing issues under similar circumstances.

Asked by praetorians20002 1 month ago

Answered by FredMcD 1 month ago

  • Solved

Error code when I want to play Netflix on Firefox

Good afternoon folks I can't watch Netflix on my Firefox browser. Do you know why is there a plug-in what is missing or something? He says the version is not up to date… (read more)

Good afternoon folks I can't watch Netflix on my Firefox browser. Do you know why is there a plug-in what is missing or something? He says the version is not up to date While my Firefox is always up to date, can you help me further. Thanks in advance from Trimmy.

Asked by trimmy100 1 week ago

Answered by cor-el 1 week ago

  • Solved

Firefox crashes every time

Hello All, We are using Firefox from 10 years and It was good experience all the time. After updated every time crashing when i visit my company site Bis Kerala Matrimon… (read more)

Hello All, We are using Firefox from 10 years and It was good experience all the time. After updated every time crashing when i visit my company site Bis Kerala Matrimony . We have checked our website code and we did,t find any error other browser all working fine and using windows 7. How to fix this problem?

Asked by bismatrimony 1 week ago

Answered by FredMcD 1 week ago

  • Solved

Pdf forms firefox 81

A new feature of firefox 81 says the pdf viewer can be used to fill out fillable pdf forms now. But when clicking on a field on a pdf form, I get the message "This docume… (read more)

A new feature of firefox 81 says the pdf viewer can be used to fill out fillable pdf forms now. But when clicking on a field on a pdf form, I get the message "This document contains forms. The filling of form fields is not supported". Is there something I need to enable?

Asked by alan120 1 week ago

Answered by TyDraniu 6 days ago

  • Solved

Message always pops up in WIN 10 saying Mozilla Firefox is not is not my default browser even though it is.

Message always pops up in WIN 10 saying Mozilla Firefox is not is not my default browser even though it is. I have decided to use Firefox over Edge as my default browser… (read more)

Message always pops up in WIN 10 saying Mozilla Firefox is not is not my default browser even though it is. I have decided to use Firefox over Edge as my default browser in Win 10 but every time I start Firefox a message pops up saying Firefox is not my default browser. I have gone to the next screen and confirm that it is. but each time I open and close Firefox the message reappears! I have gone on internet and tried all the solutions suggested like reinstalling, going into default apps through control panel, through the CMD prompt, etc and still no fix seems to work. The message is annoying to no end as each time I start Firefox I have to click through two extra screens to start using it. I have no problem with Chrome but I prefer Firefox because certain sites don't work well with Chrome for some reason and Firefox works well but this is getting annoying switching between apps or clicking these extra keys. I noticed a lot of people are having the same issue with WIN 10. I have no problems on my Win 7 computer but I am thinking of upgrading it and of course it will come with Win 10 so I want to solve this problem if I can now. Any new "fix" since last I checked? I have tried all so far suggested online with no success. I do note it is a it is a WIN 10 and Firefox problem. Is there anyone from MS or Mozilla that can help?

Asked by frankh184 1 week ago

Answered by Wesley Branton 6 days ago

  • Solved

Multiple Browser Windows

Using OS X Cataina, updated. Firefox selected as default browser. When the browser is opened as the default browser, two instances open. One with desired webpage and the … (read more)

Using OS X Cataina, updated. Firefox selected as default browser. When the browser is opened as the default browser, two instances open. One with desired webpage and the other a default browser window. Does not happen when manually opening Firefox.

Any ideas on how to prevent multiple windows?

Asked by kn5lsu 6 days ago

Answered by cor-el 5 days ago

  • Locked

email

Followup comment to previous post several minutes ago: I should have let you know I can receive email on a different computer and on my iphone, which confuses me even mo… (read more)

Followup comment to previous post several minutes ago: I should have let you know I can receive email on a different computer and on my iphone, which confuses me even more as to the source of my problem.

Asked by donwrightdenver 5 days ago

Last reply by philipp 5 days ago

  • Solved

A problem with setting a new bookmark

I hit bookmark this page and the window opens, 1st screen capture. https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-09-24-23-47-06-d7aee0.png Next I… (read more)

I hit bookmark this page and the window opens, 1st screen capture.

https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-09-24-23-47-06-d7aee0.png

Next I expand "other bookmarks" then "choose" See 2nd screen capture

https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-09-24-23-52-08-d9387a.png

When I click on "choose" see what happens in the 3rd screen capture.

https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-09-24-23-54-18-679698.png

I can choose the sub folder to save the bookmark to. BUT I now CAN'T scroll down the screen to hit the save button. Because the bookmark window doesn't have a scroll bar or a way to make the bookmark window smaller. This is frustrating. Firefox is having other issues not connected with this issue. But the overall picture is getting me to the point of dumping Firefox and going to Google Chrome.

Steve

Asked by reble 4 days ago

Answered by jscher2000 2 days ago

  • Solved

mediathekviewweb.de

Hi - since 3 days ago the app when called appears as up-to-date yet milky/hazy and is unaccessible. I am on Win7 and use newest program versions. advTHANKSance (thanks in… (read more)

Hi - since 3 days ago the app when called appears as up-to-date yet milky/hazy and is unaccessible. I am on Win7 and use newest program versions. advTHANKSance (thanks in advance for your helpful mail. best regards HORST VON DER TRENCK

Asked by vdte 4 days ago

Answered by philipp 4 days ago

  • Solved

This account is not active. Please contact an administrator if you believe this is an error.

I use Firefox for many years. Firefox is always synced and I use "Firefox master password". The problem is that every time I try to sign in my account I see this message:… (read more)

I use Firefox for many years. Firefox is always synced and I use "Firefox master password".

The problem is that every time I try to sign in my account I see this message: "This account is not active. Please contact an administrator if you believe this is an error. " This message is looks like mozilla's prank, because someone needs to sign in first to get help! As I try to get help, "support mozilla" is drive me to an endless loop in Mozilla.org.

After several minutes (I think about 15minutes) I don't know why and how but I'm in! This is happened every time I try to sign in my account!

Why is so much time consuming and frustrating the way to sign in? What it means "This account is not active." and why don't given a reason why this happens or/and a way to fix? Why I can't just type the UN/Pass to sign in?

Thanks in advance and sorry for my english.

Asked by AntonyMan 4 days ago

Answered by AntonyMan 3 days ago

  • Solved

FireFox stops responding inside a website

Frequently when on a website I will do a search, or try to print, and after issuing the command, FireFox just sits there and does nothing. I go to a different browser, lo… (read more)

Frequently when on a website I will do a search, or try to print, and after issuing the command, FireFox just sits there and does nothing. I go to a different browser, log on to my account on the same website and it searches, prints or otherwise functions normally.

Here is an example where after hitting the search button on the website, FireFox sits and leave me a blank screen. Screen shot attached.

https://www.americastestkitchen.com/search?q=ham%20and%20scalloped%20potatoes

I have updated to the latest version of FireFox hoping that the problem would go away, but it persists. This is getting very frustrating, and since other browsers don't do this, it is drawing me away from Firefox, which I have used as my default browser for years.

Asked by Tom George 3 days ago

Answered by FredMcD 3 days ago

  • Solved

Firefox won't launch

Hi, my firefox doesn't seem to want to launch from the start menu for some reason (when I click it the start menu closes but Firefox does not open and isn't running in th… (read more)

Hi, my firefox doesn't seem to want to launch from the start menu for some reason (when I click it the start menu closes but Firefox does not open and isn't running in the background), however the shortcut that is created on the desktop seems to launch firefox perfectly well. However, when I do open firefox, it has a blank default icon as if its a random program. Could someone help me? This issue is getting quite annoying and tedious and I've had to switch to edge for a while now. I've been using Firefox about a year now and this hasn't happened before.

Steps I've taken:

  • Uninstalled and reinstalled firefox, deleted profile data too
  • Restarted PC

Here is a screenshot of what my icon in the taskbar looks like: https://i.imgur.com/d8uAq8a.png

Asked by thepolite12345 1 day ago

Answered by FredMcD 1 day ago

  • Solved
  • Archived

desktop.ini on desktop windows 7 after update to FF17.0

2 updates (quicktime) FF popup for update to 17.0 After auto update to FF 17.00 icon desktop.ini appeared on desktop and cannot get rid. Have Norton Inet Sec 12 up to dat… (read more)

2 updates (quicktime) FF popup for update to 17.0 After auto update to FF 17.00 icon desktop.ini appeared on desktop and cannot get rid.

Have Norton Inet Sec 12 up to date.

How to get rid would be nice

Thank you

Asked by dodaside 7 years ago

Answered by cor-el 7 years ago

  • Solved
  • Archived

Why doesn't usairways.com work with Firefox?

I used to be able to make a reservation on usairways.com using Firefox. Now I have to use IE. I just updated to Firefox 17 and it still doesn't work. … (read more)

I used to be able to make a reservation on usairways.com using Firefox. Now I have to use IE. I just updated to Firefox 17 and it still doesn't work.

Asked by lckelley 7 years ago

Answered by dumdidadida 7 years ago