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No Audio from Firfox. Not in Windows volume mixer

After start up Firefox I am not getting any audio. No other app nor browser has this issue. It does not show up in the volume mixer. I've made sure all apps, browser, dri… (read more)

After start up Firefox I am not getting any audio. No other app nor browser has this issue. It does not show up in the volume mixer. I've made sure all apps, browser, drivers, and windows are up to date.

Asked by birdville3000 1 year ago

Answered by birdville3000 1 year ago

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I am getting pop-up messages that Firefox crashed, but Firefox is not even running

I am getting repeated pop-up windows that say that Firefox has crashed, but Firefox is not running on my system. It is not in the Startups and I rarely use it. Windows … (read more)

I am getting repeated pop-up windows that say that Firefox has crashed, but Firefox is not running on my system. It is not in the Startups and I rarely use it.

Windows 10 Firefox v110.0

Is this malicious not related to Firefox? Does Firefox have a background task that is not visible on Task Manager? Or what?

Details:

AdapterDeviceID: 0x1f82 AdapterDriverVersion: 31.0.15.1694 AdapterSubsysID: 11573842 AdapterVendorID: 0x10de Add-ons: %7B242af0bb-db11-4734-b7a0-61cb8a9b20fb%7D:2.5.3,formautofill%40mozilla.org:1.0.1,pictureinpicture%40mozilla.org:1.0.0,screenshots%40mozilla.org:39.0.1,webcompat%40mozilla.org:110.0.0,default-theme%40mozilla.org:1.3,google%40search.mozilla.org:1.3,amazondotcom%40search.mozilla.org:1.4,wikipedia%40search.mozilla.org:1.2,bing%40search.mozilla.org:1.4,ddg%40search.mozilla.org:1.3,ebay%40search.mozilla.org:1.4,addons-search-detection%40mozilla.com:2.0.0 AvailablePageFile: 7892074496 AvailablePhysicalMemory: 11065737216 AvailableVirtualMemory: 138531183984640 BackgroundTaskMode: 0 BlockedDllList: BuildID: 20230214051806 CPUMicrocodeVersion: 0xcc ContentSandboxCapable: 1 ContentSandboxLevel: 6 ContentSandboxWin32kState: Win32k Lockdown enabled -- default value is true CrashTime: 1677810693 DOMFissionEnabled: 1 DOMIPCEnabled: 1 EMCheckCompatibility: true ExperimentalFeatures: devtools.inspector.compatibility.enabled GPUProcessLaunchCount: 1 GPUProcessStatus: Destroyed GpuSandboxLevel: 1 HeadlessMode: 0 InstallTime: 1677733484 LauncherProcessState: 0 ModuleSignatureInfo: {"Malwarebytes Inc.":["mbae64.dll"],"Microsoft Corporation":["VCRUNTIME140_1.dll","msvcp140.dll","VCRUNTIME140.dll"],"Microsoft Windows":["bcrypt.dll","clbcatq.dll","cfgmgr32.dll","setupapi.dll","linkinfo.dll","explorerframe.dll","ktmw32.dll","dataexchange.dll","twinapi.dll","ondemandconnroutehelper.dll","directmanipulation.dll","Windows.Globalization.dll","DWrite.dll","Windows.UI.Immersive.dll","Windows.Security.Integrity.dll","icm32.dll","wscapi.dll","InputHost.dll","textinputframework.dll","Windows.UI.dll","BCP47mrm.dll","NapiNSP.dll","Bcp47Langs.dll","winrnr.dll","wshbth.dll","pnrpnsp.dll","dbgcore.dll","iertutil.dll","wsock32.dll","srvcli.dll","urlmon.dll","webauthn.dll","wininet.dll","msxml6.dll","dbghelp.dll","FWPUCLNT.DLL","OneCoreUAPCommonProxyStub.dll","rasadhlp.dll","winmm.dll","ColorAdapterClient.dll","mscms.dll","winhttp.dll","cryptnet.dll","MMDevAPI.dll","AudioSes.dll","WindowManagementAPI.dll","winnsi.dll","npmproxy.dll","dhcpcsvc.dll","dhcpcsvc6.DLL","avrt.dll","version.dll","twinapi.appcore.dll","netprofm.dll","taskschd.dll","nlaapi.dll","propsys.dll","wtsapi32.dll","d3d11.dll","WinTypes.dll","dcomp.dll","CoreUIComponents.dll","CoreMessaging.dll","uxtheme.dll","dwmapi.dll","kernel.appcore.dll","windows.storage.dll","gpapi.dll","dxgi.dll","winsta.dll","rsaenh.dll","ntmarta.dll","umpdc.dll","IPHLPAPI.DLL","dnsapi.dll","netutils.dll","powrprof.dll","mswsock.dll","cryptbase.dll","cryptsp.dll","wldp.dll","ntasn1.dll","ncrypt.dll","msasn1.dll","devobj.dll","sspicli.dll","userenv.dll","profapi.dll","ucrtbase.dll","bcryptPrimitives.dll","gdi32full.dll","crypt32.dll","msvcp_win.dll","KERNELBASE.dll","win32u.dll","wintrust.dll","kernel32.dll","gdi32.dll","nsi.dll","imagehlp.dll","shlwapi.dll","ole32.dll","user32.dll","combase.dll","psapi.dll","ws2_32.dll","SHCore.dll","msctf.dll","imm32.dll","advapi32.dll","shell32.dll","rpcrt4.dll","msvcrt.dll","sechost.dll","oleaut32.dll","ntdll.dll"],"Mozilla Corporation":["firefox.exe","xul.dll","nss3.dll","freebl3.dll","nssckbi.dll","mozglue.dll","osclientcerts.dll","softokn3.dll","lgpllibs.dll"]} MozCrashReason: Shutdown hanging at step XPCOMShutdownThreads. Something is blocking the main-thread. Notes: FP(D00-L1000-W0000100-T000) DWrite? DWrite+ WR? WR+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 1555 ShutdownProgress: xpcom-shutdown-threads StartupCrash: 0 StartupTime: 1677810589 SubmittedFrom: Client SystemMemoryUsePercentage: 67 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20230214051806","version":"110.0","vendor":"Mozilla","displayVersion":"110.0","platformVersion":"110.0","xpcomAbi":"x86_64-msvc","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":32686,"virtualMaxMB":134217728,"cpu":{"isWindowsSMode":false,"count":12,"cores":6,"vendor":"GenuineIntel","name":"Intel(R) Core(TM) i5-10400 CPU @ 2.90GHz","family":6,"model":165,"stepping":3,"l2cacheKB":256,"l3cacheKB":12288,"speedMHz":2904,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"installYear":2020,"hasSuperfetch":true,"hasPrefetch":true,"name":"Windows_NT","version":"10.0","locale":"en-US","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":19045,"windowsUBR":2604},"hdd":{"binary":{"model":"SanDisk SDSSDA960G","revision":"Z33130RL","type":"SSD"},"profile":{"model":"SanDisk SDSSDA960G","revision":"Z33130RL","type":"SSD"},"system":{"model":"SanDisk SDSSDA960G","revision":"Z33130RL","type":"SSD"}},"gfx":{"D2DEnabled":true,"DWriteEnabled":true,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":false,"adapters":[{"description":"NVIDIA GeForce GTX 1650","vendorID":"0x10de","deviceID":"0x1f82","subsysID":"11573842","RAM":4096,"driver":"C:\\Windows\\System32\\DriverStore\\FileRepository\\nv_dispig.inf_amd64_ee20464bb4ac57f4\\nvldumdx.dll,C:\\Windows\\System32\\DriverStore\\FileRepository\\nv_dispig.inf_amd64_ee20464bb4ac57f4\\nvldumdx.dll,C:\\Windows\\System32\\DriverStore\\FileRepository\\nv_dispig.inf_amd64_ee20464bb4ac57f4\\nvldumdx.dll,C:\\Windows\\System32\\DriverStore\\FileRepository\\nv_dispig.inf_amd64_ee20464bb4ac57f4\\nvldumdx.dll C:\\Windows\\System32\\DriverStore\\FileRepository\\nv_dispig.inf_amd64_ee20464bb4ac57f4\\nvldumd.dll,C:\\Windows\\System32\\DriverStore\\FileRepository\\nv_dispig.inf_amd64_ee20464bb4ac57f4\\nvldumd.dll,C:\\Windows\\System32\\DriverStore\\FileRepository\\nv_dispig.inf_amd64_ee20464bb4ac57f4\\nvldumd.dll,C:\\Windows\\System32\\DriverStore\\FileRepository\\nv_dispig.inf_amd64_ee20464bb4ac57f4\\nvldumd.dll","driverVendor":null,"driverVersion":"31.0.15.1694","driverDate":"7-21-2022","GPUActive":true}],"monitors":[{"screenWidth":1920,"screenHeight":1080,"refreshRate":60,"pseudoDisplay":false},{"screenWidth":1920,"screenHeight":1080,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"webrender","hwCompositing":{"status":"available"},"gpuProcess":{"status":"available"},"webrender":{"status":"available"},"wrCompositor":{"status":"available"},"openglCompositing":{"status":"unused"},"omtp":{"status":"unused"},"d3d11":{"status":"available","version":45312,"warp":false,"textureSharing":true,"blocklisted":false},"d2d":{"status":"available","version":"1.1"}}},"appleModelId":null,"hasWinPackageId":false,"sec":{"antivirus":["Malwarebytes"],"antispyware":null,"firewall":["Windows Firewall"]},"isWow64":false,"isWowARM64":false},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":true,"telemetryEnabled":false,"locale":"en-US","intl":{"requestedLocales":["en-US"],"availableLocales":["en-US"],"appLocales":["en-US"],"systemLocales":["en-US","en-AI","en-AG","en-BB","en-BS","en-AT","en-AU","en-AS"],"regionalPrefsLocales":["en-US"],"acceptLanguages":["en-US","en"]},"update":{"channel":"release","enabled":true,"autoDownload":true,"background":true},"userPrefs":{"browser.fixup.alternate.enabled":false,"browser.shell.checkDefaultBrowser":false,"browser.search.region":"US","browser.search.widget.inNavBar":false,"browser.urlbar.autoFill":true,"browser.urlbar.autoFill.adaptiveHistory.enabled":false,"browser.urlbar.dnsResolveSingleWordsAfterSearch":0,"browser.urlbar.quicksuggest.dataCollection.enabled":false,"browser.urlbar.suggest.quicksuggest.nonsponsored":true,"browser.urlbar.suggest.quicksuggest.sponsored":true,"browser.urlbar.suggest.bestmatch":true,"media.gmp-gmpopenh264.lastInstallStart":1662648115,"media.gmp-gmpopenh264.lastDownload":1662648116,"media.gmp-gmpopenh264.lastUpdate":1662648116,"media.gmp-manager.lastCheck":1662649175,"media.gmp-manager.lastEmptyCheck":1662649175,"network.trr.strict_native_fallback":false,"widget.content.allow-gtk-dark-theme":false,"widget.content.gtk-high-contrast.enabled":true,"nimbus.qa.pref-1":"default","nimbus.qa.pref-2":"default"},"sandbox":{"effectiveContentProcessLevel":6,"contentWin32kLockdownState":15},"launcherProcessState":0,"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":false,"attribution":{"campaign":"%2528not%2Bset%2529","content":"%2528not%2Bset%2529","dltoken":"e8909185-0f90-4917-ac83-16816f33e783","experiment":"%2528not%2Bset%2529","medium":"referral","source":"www.google.com","ua":"chrome","variation":"%2528not%2Bset%2529"},"defaultSearchEngine":"google-b-1-d","defaultSearchEngineData":{"loadPath":"[addon]google@search.mozilla.org","name":"Google","origin":"default","submissionURL":"https://www.google.com/search?client=firefox-b-1-d&q="}},"profile":{"creationDate":18943,"firstUseDate":18943},"addons":{"activeAddons":{"{242af0bb-db11-4734-b7a0-61cb8a9b20fb}":{"version":"2.5.3","scope":1,"type":"extension","updateDay":19243,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"The fastest and safest web browsing experience.","name":"Malwarebytes Browser Guard","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18982,"signedState":2},"formautofill@mozilla.org":{"version":"1.0.1","scope":1,"type":"extension","updateDay":19418,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Form Autofill","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18934},"pictureinpicture@mozilla.org":{"version":"1.0.0","scope":1,"type":"extension","updateDay":19418,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Fixes for web compatibility with Picture-in-Picture","name":"Picture-In-Picture","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18934},"screenshots@mozilla.org":{"version":"39.0.1","scope":1,"type":"extension","updateDay":19268,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Take clips and screenshots from the Web and save them temporarily or permanently.","name":"Firefox Screenshots","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18934},"webcompat@mozilla.org":{"version":"110.0.0","scope":1,"type":"extension","updateDay":19418,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Urgent post-release fixes for web compatibility.","name":"Web Compatibility Interventions","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18934}},"theme":{"id":"default-theme@mozilla.org","blocklisted":false,"description":"Follow the operating system setting for buttons, menus, and windows.","name":"System theme — auto","userDisabled":false,"appDisabled":false,"version":"1.3","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18943,"updateDay":18943},"activeGMPlugins":{"gmp-gmpopenh264":{"version":"1.8.1.2","userDisabled":false,"applyBackgroundUpdates":1},"gmp-widevinecdm":{"version":"4.10.2449.0","userDisabled":false,"applyBackgroundUpdates":1}}},"experiments":{"pin-to-taskbar-fox-doodle-en":{"branch":"control","type":"nimbus-nimbus","enrollmentId":"927742a7-306f-4e56-a8c1-a16e69b46756"},"pocket-newtab-spocs-cache-rollout":{"branch":"rollout","type":"nimbus-rollout","enrollmentId":"c15a4165-45af-48d4-962e-2698d2f1fb9f"},"new-tab-interactions-aa-test":{"branch":"treatment-a","type":"nimbus-nimbus","enrollmentId":"e8b8cf53-1ede-44cc-9637-b5ff6e263bc3"},"bug-1712189-rollout-keep-firefox-up-to-date-even-when-it-is-not-ru-release-90-94":{"branch":"active","type":"normandy-prefrollout","enrollmentId":"81f55a94-9ffe-4708-9559-b666da5b98b2"}}} Throttleable: 1 TotalPageFile: 58525270016 TotalPhysicalMemory: 34273705984 TotalVirtualMemory: 140737488224256 URL: about:home UptimeTS: 1036.74905 Vendor: Mozilla Version: 110.0 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192

MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : a00943d9-9c2e-4633-9b59-0057a3160994 
RSVP TCPv6 Service Provider : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP TCP Service Provider : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDPv6 Service Provider : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDP Service Provider : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445 
MSAFD L2CAP [Bluetooth] : 2 : 32 : 1 : 256 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a 
MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a

XPCOMSpinEventLoopStack: default: nsThread::Shutdown: BitsCommander useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Asked by firefox2241 1 year ago

Answered by firefox2241 1 year ago

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Firefox extremely slow on some sites

Hi, I just replaced my SSD (Samsung 960EVO m.2 250Gb) for a larger/faster SSD (Samsung 980 m.2 1Tb) . I'm on Windows 10 and have 32Mb Ram. Firefox is now very slow on som… (read more)

Hi, I just replaced my SSD (Samsung 960EVO m.2 250Gb) for a larger/faster SSD (Samsung 980 m.2 1Tb) . I'm on Windows 10 and have 32Mb Ram. Firefox is now very slow on some websites (not all).

This example is typical and has occured on multiple sites. To test and compare, I copied the URL, created a new tab in Firefox, then Paste and Go. I timed this 3 times and each time was 30 seconds. I Pasted the same into Chrome and Edge and each time it was instant. https://savingschampion.co.uk/best-buys/personal/easy-access-accounts

On my previous SSD, there was never an issue of any lag on any site.

BBC.co.uk/news is fine, as are several other sites. Does anyone have any idea what's happening? This is making Firefox unworkable for me, so unless I can fix the issue, I will have to move permanently to Chrome or Edge. That would be a shame after many years with Firefox.

Thank you in advance.

Asked by glen24 1 year ago

Answered by jonzn4SUSE 1 year ago

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FF maintains browser tabs in full screen

on my Win10 64b system the FF browser keeps the tabs visible after the last 99.0.1 update. i didn't make any changes to the browser after that update that i can recall. t… (read more)

on my Win10 64b system the FF browser keeps the tabs visible after the last 99.0.1 update. i didn't make any changes to the browser after that update that i can recall. thx!

Asked by Mataichi 1 year ago

Answered by YongHan 1 year ago

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"This file contains a virus or malware." download popup won't go away

Firefox version: 102.0 (64-bit) System: Windows 10 21H2 I recently downloaded a file that may have had some sort of virus or malware. The file came up negative in Window… (read more)

Firefox version: 102.0 (64-bit) System: Windows 10 21H2

I recently downloaded a file that may have had some sort of virus or malware. The file came up negative in Windows Defender and Malwarebytes but I deleted it anyways; however, I still get a download popup every time I open Firefox telling me that "This file contains a virus or malware." I've cleared the download library and browser history (cookies, cache, etc.) but I still get the popup from the Firefox.

Is there any known fix for this? Thanks!

Asked by Pat H 1 year ago

Answered by Pat H 1 year ago

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Stop redirect warning and just automatically redirect.

I've been lead to believe in previous editions of firefox you could turn off the redirect message and instead just allow firefox to redirect. However now (as of 112.0.1)… (read more)

I've been lead to believe in previous editions of firefox you could turn off the redirect message and instead just allow firefox to redirect.

However now (as of 112.0.1) i can't find any way to do this. I repeatedly get redirect message and i would prefer the browser just do the redirect instead of having my click a link. I know exactly where the redirect is coming from and i have no problem with it and i don't need it to have a warning.

Asked by Neopopulas 11 months ago

Answered by Neopopulas 11 months ago

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YouTube blacks out entire screen while watching video.

Hi, so yesterday, I updated to the latest version of FireFox (version 105.0). Nothing seemed to be out of the ordinary until I decided to watch a few YouTube videos. The … (read more)

Hi, so yesterday, I updated to the latest version of FireFox (version 105.0). Nothing seemed to be out of the ordinary until I decided to watch a few YouTube videos. The best way I can describe this problem is that every time I decide to scroll down to see the description or read a few comments, the entire screen on my laptop goes black regardless if it's on default view or full screen.

Even though that does sound like a crash, the audio still plays, and if I power the computer to sleep mode and log back in, the window of the video automatically scrolls up and everything is back to the way it was (but I did had to restart the laptop once because it also visually broke my mouse pointer). The only way I can get around this problem is to pause whatever video I watch and then scroll down, and no black screen occurs.

I don't know if I'm the only one who has this problem, but I've never had this issue happen in past versions of FireFox. If there is another way to fix this problem, I'll be glad to take anyone's possible suggestions/solutions.

Asked by dashoobi 1 year ago

Answered by techguy150 1 year ago

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Uploading photos to Meetup

This sounds like it's a Meetup problem, and in fact it may be, but now I am having doubts. The problem is that I can't upload photos to a Meetup event. (This will most… (read more)

This sounds like it's a Meetup problem, and in fact it may be, but now I am having doubts.

The problem is that I can't upload photos to a Meetup event. (This will mostly just be a problem for Meetup organizers.) When I click on "Save photo", nothing happens. No error message, nothing. It's as if the "Save Photo" button has been disabled. Firefox is my browser while I access Meetup.com, and I have the latest and greatest version of Firefox.

I contacted Meetup and they haven't been able to solve the problem; they suggested that I clear my cache and my cookies and try again, but I get the same result. HOWEVER, when I go into Microsoft Edge, I can upload photos with no problem. So I have a work-around: use Microsoft Edge to upload photos. So my question to you centers around: why does this work perfectly in Microsoft Edge, but it doesn't in the latest version of Firefox?

To test the possibility that it's a bug on my personal desktop computer, I went to the public library and tried the same experiment, with the same result. So I don't think it's problem with my personal desktop computer.

One other piece of information: the exact same thing happens (failure to update photo, that is) when I have the photo open in another application (Photoshop), even if I try to "save photo" to Meetup in Microsoft Edge. Then when I close the other application (Photoshop in this case), Microsoft Edge lets me "save photo."

I know that Firefox really doesn't want me to try to revert to a previous version, and it makes me nervous too, but I am suspecting that something in the latest Firefox version actually introduced a problem. (Or maybe triggered a Meetup bug of some sort; I still haven't located the problem.) I've been on Meetup.com for years, I've had Firefox for years, they've worked together to upload photos in the past for years.

If you want to get into the details, below, for what it is worth, is my initial question to the Meetup support people (with whom I am still in a conversation).

- - - - - - - -

I can't upload a photo for my event. In fact, I cannot upload a photo for any event at all. I deleted a couple of photos and an album because maybe our group had too many, but that didn't work. I can't even upload a photo that I had previously uploaded to a different event, so I don't think that the problem is with the photo itself.

Here's what happens. 1. Edit the draft of my meetup. 2. Click on "upload photo." The photo is 1827 x 1009 pixels, total size 63 KB. 3. I click on "Upload photo", then in "add photo" I click on "upload photo" again. I browse for the photo and select it. 4. The "crop your photo" screen appears, with the selected photo in it. It's already the size I want, so I click on "Save Photo".(Cropping doesn't help either.) 5. Nothing happens. No error message, nothing. The only think I can click on is "cancel," which takes me out to the previous screen. - - - - - -

Asked by keith54 1 year ago

Answered by bonzcrystall 1 year ago

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Issue with most Google sites on Firefox v100 64bit

I can log into GMail via our SSO just fine, however after a few minutes I see the "error connecting for X-minutes" bar. I try to force refresh the site and every time I … (read more)

I can log into GMail via our SSO just fine, however after a few minutes I see the "error connecting for X-minutes" bar. I try to force refresh the site and every time I get the bellow error. This is also happening when I am using Firefox Troubleshooting mode, to see if maybe it's a plugin/extension causing this issue, but it's not.

Secure Connection Failed

An error occurred during a connection to mail.google.com. SSL peer reports incorrect Message Authentication Code.

Error code: SSL_ERROR_BAD_MAC_ALERT

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by scriptguru1701 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Error 400 - Bad Request The request could not be understood by server due to malformed syntax.

For the past 8-10 days, every time I try to log-on to: https://selfservice.telkom.co.za/rococo/public/content/interstitial I click "Login" under the Mobile & Home hea… (read more)

For the past 8-10 days, every time I try to log-on to: https://selfservice.telkom.co.za/rococo/public/content/interstitial I click "Login" under the Mobile & Home heading and I receive the following message returned.

Bad Request The request could not be understood by server due to malformed syntax.

I have used MS EDGE browser and do not get the same problem, it log's-on OK.

As such it seems that it is a Firefox problem.

Asked by Brian E 1 year ago

Answered by cor-el 1 year ago

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Extensions gone after update

Firefox updated yestarday. I see these changes: extension are gone, theme settings were switched from Dark to Light, "Startup -> Open previous windows and tabs" option… (read more)

Firefox updated yestarday. I see these changes: extension are gone, theme settings were switched from Dark to Light, "Startup -> Open previous windows and tabs" option went from checked to unchecked. These things are still fine: bookmarks, saved passwords and history. Tried reverting to older Firefox version, but it didn't help so I installed the new one again. I then checked profiles in AppData folder and I see three of them. The problematic one I just described, the one that was automatically created when I tried to downgrade to previous Firefox version and the one which only contains empty "parent.lock" file. There is nothing useful in "Extensions" folders (first profile has addblock extension file which I just installed, second profile has langpack extension file). I don't particularly care about which specific extensions I used since I can just reinstall them when I need them again, but one of those extensions contained custom written scripts which were running on specific sites to help me with my work. Those scripts are what I really want to recover.

Asked by person123555 1 year ago

Answered by cor-el 1 year ago

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DUO: "Access Not Allowed With Firefox Due To Security Concerns

I've been utilizing the security protocol app DUO for work purposes for the last year with Firefox, no issues. I just recently updated to 105.0.1 and received the follow… (read more)

I've been utilizing the security protocol app DUO for work purposes for the last year with Firefox, no issues. I just recently updated to 105.0.1 and received the following error message when my DUO was prompted:

  • "We're sorry, access is not allowed with Firefox due to security concerns." - with a sad face.

It then shows me a list of compatible browsers and FF being the only one not allowed to use the DUO authentication. I've attempted to clear my browsers cache, fire up FF once more only to arrive at the same messaging. I've uploaded a screenshot of what I ran into.

This has to be some sort of error as I've been utilizing FF and DUO together successfully with no issues over the last year.

Any help is greatly appreciated.

Asked by Eddie 1 year ago

Answered by Eddie 1 year ago

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Firefox not starting

Firefox bowser stopped working suddenly. Tried uninstall and install multiple times with multiple options. Still not working even after cleaned all Firefox related file… (read more)

Firefox bowser stopped working suddenly. Tried uninstall and install multiple times with multiple options.

Still not working even after cleaned all Firefox related files using uninstall tools and installed again.

Asked by jagrose2000 1 year ago

Answered by cor-el 1 year ago

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Firefox Memory Leak Microsoft

Hi. When opening the Microsoft Website (answers.microsoft.com) i experience some memory leaks. See photo for details. Someone knows why? … (read more)

Hi. When opening the Microsoft Website (answers.microsoft.com) i experience some memory leaks. See photo for details.

Someone knows why?

Asked by SuperFurias 10 months ago

Answered by SuperFurias 10 months ago

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Unable to show File Picker

This was going to be a question about Firefox being unable to display the file picker dialog, but I managed to find a solution that worked for me along the way. Since it … (read more)

This was going to be a question about Firefox being unable to display the file picker dialog, but I managed to find a solution that worked for me along the way. Since it was nowhere near the top of Google's results, I thought I'll share my solution in the hopes that this would help someone facing this same issue.

The hardware:

  • Asus UM425IA Zenbook (AMD Ryzen 7 4700U CPU)

Worked in:

  • Ubuntu 20.04 LTS
  • Firefox provided by APT repository
  • Xorg display server

Not working in:

  • Ubuntu 22.04 LTS
  • Firefox 99.0.1 provided by snap
  • Wayland display server
  • File picker worked briefly on fresh install, but something (not sure what) quickly breaks file picker functionality

The symptoms:

  • Firefox stopped being able to open file picker dialogs
  • Right clicking an image and selecting "Save Image As..." does nothing
  • With forms that accept file upload (such as on this post question page "Add images (optional):"), clicking "Browse" does nothing
  • File downloads work correctly when set to "Save files to ..." under Settings, but nothing happens when set to "Always ask you where to save files"
  • No response to "Ctrl + O" open file shortcut

Similar questions and solutions:

Things I tried that did not work:

  • Disabling hardware acceleration
  • Starting with add-ons disabled
  • Troubleshoot mode
  • Clearing startup cache
  • Clearing cookies and site data
  • Clearing history
  • Refreshing Firefox
  • Creating and using a new profile
  • Deleting the `xulstore.json` file from the profile directory
  • Toggling all permissions under Ubuntu Settings > Applications > Firefox to off and then back to on
  • chmod 777 ~/Downloads
  • Disabling native file picker "ui.allow_platform_file_picker = false"

And finally, what fixed it for me was to go into "about:config" and change "widget.use-xdg-desktop-portal.file-picker" from "2" to "0". Credit to this post that clued me in.

I really hope this saves someone else 2 days of hair pulling and I would appreciate advice from someone more knowledgeable than me on:

  • Why this fixed the problem
  • Whether I should be opening a bug report either against Firefox, or Ubuntu
  • Whether I should also be changing "widget.use-xdg-desktop-portal.mime-handler" and "widget.use-xdg-desktop-portal.settings", both are currently set to "2"

Asked by James Fu 1 year ago

Answered by Kiki - Currently off (back April 16) 1 year ago

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Date/time of older Facebook posts disappeared

When I scroll down to look at recent posts on Facebook groups I follow all but the top one has suddenly lost its date/time – I just get a blank where the details would us… (read more)

When I scroll down to look at recent posts on Facebook groups I follow all but the top one has suddenly lost its date/time – I just get a blank where the details would usually be and have to hover over to reveal the details. The silly thing is that this only happens when I sign in and it doesn’t happen when I use chrome – although I prefer using Firefox, not least because the bookmarks sidebar is better. I have tried getting rid of all extensions and running in troubleshoot mode but without success. Any help/advice would be appreciated (as long as it is not about football!)

Asked by johnr4308 10 months ago

Last reply by GHSRobert 10 months ago

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Can't open Firefox - error re "platform version '120.0.1'

Hello, Clicking to open Firefox gives me the following error message: Error. Platform version '120.0.1' is not compatible with miniVersion >= 120.0 maxVersion <= … (read more)

Hello,

Clicking to open Firefox gives me the following error message:

Error. Platform version '120.0.1' is not compatible with miniVersion >= 120.0 maxVersion <= 120.0

Can't open firefox! I'm running Windows 11 version 10.0.22631 Build 22631

Thanks! Julie

Asked by Julie 3 months ago

Answered by Terry 3 months ago

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Google Chrome

I have a tracking app on macOS Monterey that is following me around On Firefox settings I came cross some locations where I see Google Chrome like on page info about:hom… (read more)

I have a tracking app on macOS Monterey that is following me around

On Firefox settings I came cross some locations where I see Google Chrome like on page info about:home or Application Basics: Google Location Service Key and Google Safe browning Key. Also, on a link called Survey where there is Google forms to fill out. I don't use Google Chrome because of the issues Google Chrome creates when I go on my the websites. Why are these Google things in Firefox and is there a way to remove them?

Mahubti

Asked by Yolanda 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Firefox returning a PR_CONNECT_RESET_ERROR, Chrome too, Edge OK

Firefox began returning a PR_CONNECT_RESET_ERROR error on all websites a few days ago. Chrome likewise. MIcrosoft Edge is working fine. I am running Windows 7 with Kasper… (read more)

Firefox began returning a PR_CONNECT_RESET_ERROR error on all websites a few days ago. Chrome likewise. MIcrosoft Edge is working fine. I am running Windows 7 with Kaspersky. I tried turning off the Windows Firewall and the Kaspersky protection, but it didn't help. I also tried disabling plugins, theme, and add-ons but it still didn't help. Any suggestions?

Asked by CLamb 1 year ago

Answered by CLamb 1 year ago