Showing questions tagged: اعرض كل الأسئلة
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Youtube almost doesnt load videos

For over a month now i have a problem with youtube. It loads videos very badly. I have good connection speed, but 0 network activity and 0 buffer health in Stats For Nerd… (read more)

For over a month now i have a problem with youtube. It loads videos very badly. I have good connection speed, but 0 network activity and 0 buffer health in Stats For Nerds on youtube and videos dont load. I can wait for 10-15 minutes (but sometimes they load almost instantly) before video load 40 sec buffer and after that buffer ends i can wait for another 10 minutes befor it load buffer again.

This problem persist only in my firefox on my computer. I tried deleting all the extensions, reinstalling firefox, "refresh firefox" future, changing useragent, reinstalling windows (it was the time anyways) but it doesnt solve the problem. I dont have this problem in other browsers (edge, librewolf, chrome) on my computer.

OS: win 11 x64 Firefox 127.0 x64

Asked by Faurazeko 4 weeks ago

Answered by Faurazeko 3 weeks ago

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YouTube Lag

I am using Windows 11 and FF 127.02. I have read the lag issue with Youtube was suppose to be corrected with FF 127.02 but it is not. I have been using FF for many yea… (read more)

I am using Windows 11 and FF 127.02. I have read the lag issue with Youtube was suppose to be corrected with FF 127.02 but it is not. I have been using FF for many years now an love it. It is my understanding that it is the ad blockers causing the slow down. Do you have an estimated date when this will be resolved. I have tried every trick included running it in diagnostic mode or trouble shooting mode. Nothing seems to work. Not even a refresh.

Thanks

Asked by m.george6162 3 weeks ago

Answered by m.george6162 3 weeks ago

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Gmail endless login loop (but only in Firefox)

Hi I've been having an issue logging into Gmail using Firefox. I've used both Gmail and Firefox for years and have never had a problem, but I now get stuck in an endless… (read more)

Hi

I've been having an issue logging into Gmail using Firefox. I've used both Gmail and Firefox for years and have never had a problem, but I now get stuck in an endless loop on the Gmail login page. I select my account, enter my password, then get sent back to the account selection page.

The problem seems to be relating to me trying to link two Gmail addresses so that mail from one is forwarded to the other. I set up one account this way without any issue, but when I went to do it with a different account, I got an error code. After that, I was logged out of Gmail in Firefox and haven't been able to log back in.

Things I've tried so far:

  • Using a different browser. I can log in without issues in Chrome.
  • Logging in with a different method. Neither my password nor my passkey work.
  • Logging in with a different Gmail account. All of my accounts seem to be stuck in this way.
  • Disabling all my extensions. This doesn't help.
  • Clearing Firefox's cache. No luck here.
  • Restarting Firefox and restarting my PC. Turning it off and on again doesn't fix it.
  • Contacting Google support. They said they think it's a browser issue as I don't have any problems using Chrome.
  • Using Firefox's private browsing mode. This does work and I can log in to Gmail. However, I don't know exactly what the problem is because I've disabled all my extensions and cleared the cache in regular browsing mode and still can't log in that way.

So I have a partial solution (using Firefox's private browsing mode) but it's not a long-term fix. What else can I try? Has anyone else seen this problem before and been able to fix it?

Asked by alexblake2 3 months ago

Answered by zeroknight 3 months ago

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FIREFOX STOPPED WORKING

Firefox on Windows 10 desk top suddenly stopped working with error message XUL Runner Error. platform version 127.0.1 not compatible with Min version >= 127.0 Max ve… (read more)

Firefox on Windows 10 desk top suddenly stopped working with error message

XUL Runner Error. platform version 127.0.1 not compatible with Min version >= 127.0 Max version <=127.0

N.B. This is another machine - not this lap top

Please advise

Asked by tt1868tda 1 month ago

Answered by tt1868tda 1 month ago

Posting comments

Firefox will not allow my to post comments on Yahoo. I have no issues with Chrome or Safari. I get the following error message: Your comment failed to publish. Retry … (read more)

Firefox will not allow my to post comments on Yahoo. I have no issues with Chrome or Safari. I get the following error message: Your comment failed to publish. Retry

Asked by V G 5 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Why can't Firefox copy text anymore?

Why can't Firefox copy text to the clipboard anymore? It won't copy text from a web page, from a URL, or even from about:support "Copy text to clipboard"!!! I'm using ver… (read more)

Why can't Firefox copy text to the clipboard anymore? It won't copy text from a web page, from a URL, or even from about:support "Copy text to clipboard"!!! I'm using version 1.22 64 bit on windows 11. I've reinstalled Firefox but it doesn't make a difference. I've tried "Troubleshoot Mode" and it's still broken!!!

I can paste into Firefox but something has broken copy!

Asked by FirefoxUser73 5 months ago

Last reply by zeroknight 3 months ago

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Google Sheets mousewheel scrolling directly to bottom of sheet and disabling

When in Google Sheets in Firefox a single scroll click of the mousewheel takes me to the very bottom right of the sheet. The scroll wheel is then disabled vertically and… (read more)

When in Google Sheets in Firefox a single scroll click of the mousewheel takes me to the very bottom right of the sheet. The scroll wheel is then disabled vertically and horizontally.

Error is verified for all Google Sheets. Problem does not exist when accessing these sheets in Incognito Mode.

Error does not occur when accessing these sheets in Chrome.

Sheets is all but unusable without mouse scrolling capability.

Asked by Sean Thomas 4 months ago

Answered by Sean Thomas 4 months ago

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Windows taskbar doesn't unhide itself when firefox is maximised.

Automatically hide taskbar in desktop mode => Enabled Firefox => Maximised When cursor is moved to outer edge of screen, taskbar should unhide (Expected behaviour) … (read more)

Automatically hide taskbar in desktop mode => Enabled Firefox => Maximised When cursor is moved to outer edge of screen, taskbar should unhide (Expected behaviour) but in this case it remain hidden (Reality). Firefox along with all other spinoffs give same result. Chromium based browser works perfect, and taskbar automatically unhide itself.

As OLED screen have became common as monitor, Taskbar auto-hide is must. If this issue cann't be fixed I may have to change my primary browser which I used for almost 15 years.

Kindly, look into it. If Chromium can do it, why not Firefox.

Asked by idsks111 3 months ago

Answered by idsks111 3 months ago

Connection failed ("Seiten-Ladefehler")

Hello everyone, since my last update (125.0.2 (64-bit)), an additional website always opens when I open a website in Firefox. This is called "Page load error" in the tab… (read more)

Hello everyone,

since my last update (125.0.2 (64-bit)), an additional website always opens when I open a website in Firefox. This is called "Page load error" in the tab; the content of the page is as follows:

Error: Connection failed

An error occurred while connecting to 0.0.0.1.

   The website may be temporarily unavailable, please try again later.
   If you are also unable to access another website, please check the network/Internet connection.
   If your computer or network is protected by a firewall or proxy, please make sure that Firefox is allowed to access the Internet.

How can I prevent this additional page from opening?

Thank you in advance for your help!

Greetings from Maria

Asked by maria.kageneck 3 months ago

Last reply by cor-el 3 months ago

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Thin white border left when fit screen

Hi, i just got a new laptop (Asus Zephryus G16, 2560 x 1600 screen) and after installing Firefox there is a thin white border to the left of the screen when running in fi… (read more)

Hi, i just got a new laptop (Asus Zephryus G16, 2560 x 1600 screen) and after installing Firefox there is a thin white border to the left of the screen when running in fit screen. This problem is not present when in a windowed mode or in F11 full screen.

I tried updating the Intel Arc drivers but this did not fix the problem. Changing to compatibility mode also did not fix te problem.

PS: in the uploaded screenshots it is quite dificult to see the white line(because the background is also white), but when the image is viewed in a new tab it is visible.

Thanks

Asked by Daellhin 3 months ago

Answered by Daellhin 2 months ago

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Google Search on Firefox not working

Google search no longer works on Firefox. Other browsers have no problems. Changing the default search engine on Firefox works (eg Bing), BUT. It can now find Google M… (read more)

Google search no longer works on Firefox. Other browsers have no problems. Changing the default search engine on Firefox works (eg Bing), BUT. It can now find Google Maps, but Google Maps cannot find a location, because it uses a Google search. I tried the fix in about:config, but it had no effect.

Asked by grahamppink 5 months ago

Answered by grahamppink 5 months ago

Error Message error platform version 127.0.1 not compatible with miniversion >= 127.0 miniversion <= 127.0

There was an update posted today. I ran the update this morning. Now Firefox will not open. error platform version 127.0.1 not compatible with miniversion >= 127.0 … (read more)

There was an update posted today. I ran the update this morning. Now Firefox will not open.

error platform version 127.0.1 not compatible with miniversion >= 127.0

                                                                                  miniversion <= 127.0

Running Windows 10 Version 10.0.19045 Build 19045 64 bit Should I remove and reload program?

Asked by Art 1 month ago

Last reply by James 3 weeks ago

connect to site

when i type site url or chose from dropdown the error message Hmm. We’re having trouble finding that site. We can’t connect to the server at cciawards.za.. If you ente… (read more)

when i type site url or chose from dropdown the error message Hmm. We’re having trouble finding that site.

We can’t connect to the server at cciawards.za..

If you entered the right address, you can:

   Try again later
   Check your network connection
   Check that Firefox has permission to access the web (you might be connected but behind a firewall)

Asked by iwor112 4 months ago

Last reply by jonzn4SUSE 4 months ago

web site comments

There are sites, including yahoo that all my comments are coming back as "comment failed to publish" or other sites where comment section just not there. Seemed like this… (read more)

There are sites, including yahoo that all my comments are coming back as "comment failed to publish" or other sites where comment section just not there. Seemed like this started happening after a recent Firefox update. I have contacted web sites, my protection service and they have, after research come back with problem is Firefox. If there' something I've done or not done to have this happen, let me know. It DOES NOT happen when I use, as example Edge or anyone else. Thanks......Mike

Asked by mike X 5 months ago

Last reply by DAVID841 2 days ago

No GMAIL access

(This has happened more than once!) When Windows did a 'forced' software upgrade on my desktop PC, 3 days ago, my g-mail/email link will not load, therefore I am unable t… (read more)

(This has happened more than once!) When Windows did a 'forced' software upgrade on my desktop PC, 3 days ago, my g-mail/email link will not load, therefore I am unable to access my emails. If I close Firefox and open the Chrome browser, I get access to my g-mail. I have tried clearing cache and cookies but my g-mail still will not open using Firefox. Do I have to ditch my Firefox and start using Chrome as my default browser just so I can get my email? Do you have any suggestions? FYI, I am not a 'computer tech'. I am retired. Hopefully your suggestion/recommendation will not be too complex for the typical/basic PC user.

Asked by jdub22451 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Low sound volume for Youtube videos

I continue to have low volume issues when trying to watch youtube videos. Other videos are fine. Firefox is up to date, Windows 10. I've tried a couple of sound add on… (read more)

I continue to have low volume issues when trying to watch youtube videos. Other videos are fine. Firefox is up to date, Windows 10. I've tried a couple of sound add ons for Firefox, and nothing seems to fix this issue.

Asked by kflorup 4 months ago

Last reply by zeroknight 4 months ago

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After upgrade to Windows 11, Firefox won't open anymore.

Hi, I've upgraded to Windows 11 today and couldn't open Firefox since. Things I've already tried: Reinstall Firefox and delete all old files (Appdata & Program fi… (read more)

Hi, I've upgraded to Windows 11 today and couldn't open Firefox since. Things I've already tried:

  • Reinstall Firefox and delete all old files (Appdata & Program files)
  • sfc /scannow and DISM.exe /Online /Cleanup-image /Restorehealth
  • Windows compatibilty mode
  • Firefox Troubleshoot mode won't open either
  • ipconfig /release & /flushdns & /renew
  • netsh int ip reset & netsh winsock reset

When opening Firefox in any way, i get a white window/just the window border which immediatly closes. When trying to start troubleshoot mode, the small window has the same issue.

I also checked the crashlogs and none were generated. The Windows event-logger also has no entries.

BTW: Here is a video of whats happening: https://youtu.be/AJP4rqZFxlY

I have no idea what to do - send help please.

Asked by galotta.f 4 months ago

Answered by zeroknight 4 months ago