Showing questions tagged: اعرض كل الأسئلة

Crash Reports - continuous - but Firefox hasn't Crashed

I'm getting Mozilla Crash reports at the rate of about six per day, but Firefox is still running without any issues. Does anyone know why this is happening and how it can… (read more)

I'm getting Mozilla Crash reports at the rate of about six per day, but Firefox is still running without any issues. Does anyone know why this is happening and how it can be resolved?

I'm not able to attach a screenshot.

Asked by williamgfitch 2 months ago

Last reply by FredMcD 1 month ago

minimize, maximize, restore, close buttons missing

Firefox 94.0.1 (64-bit) ~ Windows 7 ~ No anti-virus except Windows Defender ~ No new extensions installed that haven't already been operating for weeks or longer. Sudden… (read more)

Firefox 94.0.1 (64-bit) ~ Windows 7 ~ No anti-virus except Windows Defender ~ No new extensions installed that haven't already been operating for weeks or longer.


Suddenly, after doing NOTHING except restarting my computer, my 'minimize', 'maximize', 'restore' and 'close' buttons are missing.

Any 'solutions' I've looked up talk about "Tablet Mode" (which I highly doubt I'm in) or other nonsense, the options for which either didn't exist when I opened suggested menus, or were simply techno-jargon-gobbledy-gook.

I doubt it's anything to do with Windows, since 'Waterfox', 'Microsoft Edge', 'Chrome' and other browsers all have their buttons intact.

When I opened Firefox in 'troubleshoot mode' the buttons were back. But nobody in those unhelpful 'help articles' said what to do after opening in troubleshoot mode, so I closed it, opened Firefox the usual way again, and the buttons were still missing.

Some logical, properly explained help would be greatly appreciated.

Asked by rmwpg 2 months ago

Last reply by FredMcD 2 months ago

Very Frequent Crashes after MANY MANY Years of Beautiful Firefox Usage!

After using Firefox for MANY years, having an add Blocker installed and being smug how well it works, The last week has been so very tedious I'm at the point of frustrati… (read more)

After using Firefox for MANY years, having an add Blocker installed and being smug how well it works, The last week has been so very tedious I'm at the point of frustration and thinking of an alternative browser. Firefox now has decided to crash Tabs or The complete Browser Often, Often when watching Youtube. Fixes Ive tried, Assign Page File to C:, Disable Add Blockers and tried another, Use Windows MEM diagnosis tool and no errors showed and Check Im using a none aggressive Mem clock = XMP Profile 1, Updated all drivers and GP software, GPU is at default clocks ( MSI GTX 970).

Heres a few reports for you to look over, Please drop ANY suggestions :)

43adbdc8-5d51-4379-9b73-87ef91b8715c 11/24/2021, 6:27 PM cd68bad1-bccb-4589-8c79-fa0ec81526e3 11/24/2021, 6:27 PM c274ab4f-fb40-48d8-b6ec-3b4b85482e3d 11/24/2021, 6:23 PM 26691bb1-28a1-4469-9392-b81fd7aea538 11/24/2021, 5:28 PM 5ce2fcef-6daf-4d93-ae09-985e1812dd30 11/24/2021, 4:47 PM 21ca0ccc-668f-43fc-adef-b386226498ca 11/24/2021, 4:23 PM

Asked by pppjhow32 1 month ago

Last reply by FredMcD 1 month ago

I cant view Instagram any more.

I can no longer view Instagram in my browser. For a week or so I've had trouble with Instagram. I can log in but all I get is the grey Instagram camera logo in the middle… (read more)

I can no longer view Instagram in my browser. For a week or so I've had trouble with Instagram. I can log in but all I get is the grey Instagram camera logo in the middle of my browser window. The app on my phone works fine. If I continue to try logging in on my computer to see if it works yet Instagram locks my account until I enter a password they send my email. My eyes aren't great and I need to view Instagram on my computer monitor. Please help. How do I fix this?

Asked by DPro 1 month ago

Last reply by FredMcD 1 month ago

Disconnecting from Gmail and Google.com

Only when using my Firefox in windows on my PC. After I am connected to my Gmail for a short period of time, it stops working and then I see a banner at the top that read… (read more)

Only when using my Firefox in windows on my PC. After I am connected to my Gmail for a short period of time, it stops working and then I see a banner at the top that reads that it is disconnected. It will not reconnect until I close Firefox and then reopen it. I have checked everything including a uninstall and then reinstalling Firefox. Can someone help me?

Asked by Jerry's FireFox 1 month ago

Last reply by FredMcD 1 month ago

bookmarks gone, can not bookmark at all

version 94.0.2 (64-bit) message: "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security s… (read more)

version 94.0.2 (64-bit) message: "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem." I can not see any of my bookmarks and I can not bookmark any page. I have: Shut down Firefox and restarted: no help uninstalled, deleted folders, and reinstalled: no help Import bookmarks from another browser: no help. That doesn't work either

What "security software" is the message talking about?

Hope you can help, because I don't want to go to another browser.

Robert

Asked by rschoenert 1 month ago

Last reply by jscher2000 1 month ago

My laptop died, I've got a new one, but Firefox Sync won't bring bookmarks & others into the new laptop

Hello! As said, my laptop died suddenly a day ago. I had Firefox Sync activated. I have now installed Firefox in the new machine, logged into Sync but Sync is not syncing… (read more)

Hello! As said, my laptop died suddenly a day ago. I had Firefox Sync activated. I have now installed Firefox in the new machine, logged into Sync but Sync is not syncing anything. Not even being able to "see" that I had a laptop before.

Any options to bring back my bookmarks?

Asked by eduardogulias 2 months ago

Last reply by Bithiah 2 weeks ago

about:config shows Javascript enable to be true but still getting errors from website forms

I am getting errors from online web forms that tell me I must have JavaScript enabled to continue, but when I check about:config, it shows Enable JavaScript to be True?? … (read more)

I am getting errors from online web forms that tell me I must have JavaScript enabled to continue, but when I check about:config, it shows Enable JavaScript to be True?? Is there some reason why this may happen, or do I just need to use a better browser?? Thanks in advance!!

Asked by zlloyd2 2 months ago

Last reply by FredMcD 2 months ago

How to migrate master password & logins to FF 94.0?

Help! After many, many, happy, trouble-free years with FF (thanks folks) I just updated to FF 94.0. FF 94 is failing to use my saved logins, is silently failing to save… (read more)

Help! After many, many, happy, trouble-free years with FF (thanks folks) I just updated to FF 94.0. FF 94 is failing to use my saved logins, is silently failing to save new logins, seems to have forgotten my master password and won't let me set a new master password (which is probably a good thing!).

I see from searches here and elsewhere that the failure to migrate master password and login has been a serious issue, for a lot of people, for a long time, when upgrading FF. What I am still not clear on, despite reading many posts, is how to recover from this situation and seek your guidance on this.

In my profile I see:

  • key3.db (last updated by old version of FF)
  • key4.db (updated/created by new FF 94)
  • logins.json (Seems still full of all my login entries and salted passwords, not touched by FF 94)

Thanks

(O/S Linux Mint 20.2 Cinnamon. Daily backups of ~ available if needed)

Asked by john677 2 months ago

Last reply by cor-el 2 months ago

You DISABLED My Speed Dial [FVD] Extension

You disabled my Speed Dial [FVD] extension, and now that I can't open that extension in Firefox, I can't export my settings. I NEED to open it up so I can export the hun… (read more)

You disabled my Speed Dial [FVD] extension, and now that I can't open that extension in Firefox, I can't export my settings. I NEED to open it up so I can export the hundreds of web pages I had stored in it.

How can I get my export TODAY???

Asked by Rich Wahne 2 months ago

Last reply by Seburo 1 month ago

Log in to website

Trying to log into my investing website (Vanguard) So.............I log into the website periodically and several weeks or more ago they 'updated' their site with a new l… (read more)

Trying to log into my investing website (Vanguard)

So.............I log into the website periodically and several weeks or more ago they 'updated' their site with a new look. So when I go to it, it has 'auto-filled' my username and password (just like it used to do) and after the site does the 'handshake' with the window I press the 'Log In' button and nothing happens. Nothing at all, it just sits there. I can launch my (outdated) Internet Explorer browser and do the same thing and it works fine and I go right in to the site. I've tried deleting cookies for the site on the Firefox browser but it doesn't change anything.

So..........ideas? Maybe a plug-in problem???

Thanks, Kent

Asked by kentoc.58 1 month ago

Last reply by FredMcD 1 month ago

Magnification rendering issue on certain specific websites, mainly MLB’s

Does anyone know why there is an apparent magnification issue on certain websites? I apologize for not remembering what previous version the issue had commenced. The MLB … (read more)

Does anyone know why there is an apparent magnification issue on certain websites?

I apologize for not remembering what previous version the issue had commenced.

The MLB website, and occasionally, CNN’s, renders excessive magnification. The issue is very frequent on the MLB website. Disabled uBlock Origin on those websites and did not resolve it. Yes, my magnification is set at 100%. It should be of no surprise that the issue has NEVER once transpired in Chrome. The view from Chrome is how the website should be displaying.

I am going to provide two screenshots. One from Firefox and the other from Chrome. These views pertain to a Windows 7 platform via a desktop computer. I only have 8GB of RAM. I use a GTX 960 Vid card. Not the worst model in the world.

What else have I noticed about the MLB website that does not pertain to Firefox? It is a major CPU sucker when videos are playing from it. The CPU usage shoots up to Palookaville. It would seem to me that there are two issues materializing. Changed the CPU with an identical spare. No change.

One or two possibilities may be occurring:

1. There may be an issue in Firefox pertaining to the magnification issue and how it renders specific websites

2. The MLB website requires super-powered hardware to use it. A 3.0 GHz processor should be sufficient. Apparently not for the MLB site.

I reiterate that the magnification rendering issue has never occurred in Chrome.

Asked by lee.turkstra 1 month ago

Last reply by FredMcD 1 month ago

Trend Micro Toolbar - Is Missing from Firefox Versions 93.0 and 94.0

Unable to install Trend Micro Toolbar extension for Firefox  v. 93.0 & v. 94.0 Encountering being redirected to " Oops! We cannot find that page" when the user clicke… (read more)

Unable to install Trend Micro Toolbar extension for Firefox  v. 93.0 & v. 94.0 Encountering being redirected to " Oops! We cannot find that page" when the user clicked "Install Firefox toolbar"...

I have also reported this to Trend Micro and there reply was;

"This is XXXXXX from Trend Micro Consumer Support.

I understand that you want to install the Trend Micro Toolbar on your Firefox Browser. Let me help you with this.

As per our Expert Engineers, Currently, the Trend Micro toolbar for Firefox is still under maintenance. You may encounter being redirected to " Oops! We cannot find that page" when the user clicked "Install Firefox toolbar" They have advised customers to use a different browser temporarily. We are already coordinating with Mozilla Firefox to make it available as soon as possible."

Asked by Golden Ratio 2 months ago

Last reply by jtjones73 1 week ago

Lost logins/passwords, corrupt logins.json file

Recently lost all login/password data in firefox. After browsing the support I discovered that I have a corrupt logins.json file, around 270kb in size, and a logins.json … (read more)

Recently lost all login/password data in firefox. After browsing the support I discovered that I have a corrupt logins.json file, around 270kb in size, and a logins.json file around 10kb in size.

Renaming the corrupt file to logins.json doesn't seem to recover the passwords/logins (even temporarily). Tried rolling firefox back to an older version and that didn't work either.

Does anyone have any ideas on how to fix the corrupt file?

Thanks.

Asked by AK478 2 months ago

Last reply by cor-el 1 month ago

startup crash firefox 94.0 on ubuntu 20.04

Firefox 94.0 crashes on startup, see for ex bp-3c45baeb-9cc8-4b9b-aedc-0a5030211105. It starts with -safe-mode but not if I disable all extensions. Ubuntu 20.04 on 10 yea… (read more)

Firefox 94.0 crashes on startup, see for ex bp-3c45baeb-9cc8-4b9b-aedc-0a5030211105. It starts with -safe-mode but not if I disable all extensions. Ubuntu 20.04 on 10 year old Dell T3400.

Asked by nw010101 2 months ago

Last reply by jonzn4SUSE 1 month ago

Tab/windows history lost

Hello. Sometimes Firefox arbitrarily loses windows and tabs from the previous session. People keep telling me, if they respond at all, about the previous session and clos… (read more)

Hello. Sometimes Firefox arbitrarily loses windows and tabs from the previous session. People keep telling me, if they respond at all, about the previous session and closed windows/tabs buttons but those not working is the problem in the first place.

I have had this happen two days in a row and it is getting frustrating. It feels like I'm the only person who is having this issue.

Asked by mmccrackentljj 2 months ago

Last reply by jscher2000 2 months ago

Cookies...17,179,869,184 GB in 24 hours

i keep getting 17,179,869,184 GB of cookies exactly on different sites (google, intuit.com, youtube.com, and i think facebook.com) - this happens within 24 hours of clea… (read more)

i keep getting 17,179,869,184 GB of cookies exactly on different sites (google, intuit.com, youtube.com, and i think facebook.com) - this happens within 24 hours of clearing the cookies.

I’ve attached an image. I cleared the cookies and cache within the last 24 hours. I have been on both youtube and intuit today but not extensively.

I have ad blocker active on both youtube and intuit.

Asked by erin4 2 months ago

Last reply by jscher2000 2 months ago