Showing questions tagged: اعرض كل الأسئلة
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uninstalled firefox due to error message that didn't go away with restart

Opening up firefox last week am a message saying something was wrong/couldn't proceed (I don't remember the exact text). I tried to delete the message, but it just came b… (read more)

Opening up firefox last week am a message saying something was wrong/couldn't proceed (I don't remember the exact text). I tried to delete the message, but it just came back every time blocking opening firefox. I tried to restart it, but the same blocking message reappeared. I then uninstalled it and all my files disappeared, of course. I've today reinstalled it, but no history, etc.. How can I get my original web files back? Do you have a 30 day grace period where any file can be restored like the one Microsoft has? Can I get my webfiles back at all? Please help. tmr W10 64bit

Asked by torrasmussen 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Credit card autofill stopped working

I am in the USA. Every time, on any page or website that I need to provide credit card info, when I click in the box to type in the CC numbers/expiration date/CCV, a win… (read more)

I am in the USA. Every time, on any page or website that I need to provide credit card info, when I click in the box to type in the CC numbers/expiration date/CCV, a window pops up as it should (for auto-fill) with my credit card information. In that window, I can scroll over the different credit cards, click on the one I want to use, and it SHOULD auto-fill into the box where the numbers would normally be typed in. Now, the window still pops up and I can scroll over the credit cards and choose one, but when I click on any of the particular credit cards, the auto-fill doesn't work. The boxes in "settings" are checked to allow auto-fill. It worked for months, then just stopped. Thanks for your assistance!

Asked by dougumbarger 12 months ago

Answered by Tad Tweed 7 months ago

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Continuous errors with firefox loading webpages

Hi, this is driving me up the wall and I'm about to change over to chrome if it can't be fixed. For over a week now, firefox has been erroring on a heap of websites (I go… (read more)

Hi, this is driving me up the wall and I'm about to change over to chrome if it can't be fixed. For over a week now, firefox has been erroring on a heap of websites (I got 3 page and loading errors just trying to log into this site, so it's not an unsecure webpage problem.) If you refresh the page 1-3 times it'll usually go through. Once it's gone through, it'll usually allow you to use that site for at least a while before starting to error again.

I've disabled all addons except my adblocker, norton safe search and privacy badger add ons (all of which I've had for ages with no problems). Computer has been scanned as virus free. No problems with other browsers. Any ideas please?

Typical example message when trying to open a page.

Secure Connection Failed

An error occurred during a connection to diaryofanottb.com. PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by jacideepblue 1 year ago

Answered by jacideepblue 1 year ago

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History being deleted evry day

Hi, so I am a regular user of mozilla firefox on windows system. I did not notice when the problem started but firefox has been deleting my history everyday. I log in nex… (read more)

Hi, so I am a regular user of mozilla firefox on windows system. I did not notice when the problem started but firefox has been deleting my history everyday. I log in next day and there is no record of any previous history. I mostly browse on normal mode not the private, also the history settings are also checked not to clear browser history when firefox closes. Also I did not have a mozilla accoount previously before writing this question. Could it be the reason behind firefox deleting the history ? Would you please tell me what can be the issue and will I be able to resolve it on my own ? Thank you !

Asked by manasimuley2497 1 year ago

Answered by cor-el 1 year ago

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strange problem about my bookmarks

Hi there ! I have a new and weird problem ... When I opened Firefox in the morning, I noticed that all the bookmarks and histories had been deleted. It wasn't done by me … (read more)

Hi there ! I have a new and weird problem ... When I opened Firefox in the morning, I noticed that all the bookmarks and histories had been deleted. It wasn't done by me or anyone else. I read several websites (and sure, this site ) about this problem but I didn't find an answer ( actually I did , but none of them fix my prob ) . I try to edit Reg but i didn't find thing that I want. I can not Bookmark any sites. Nothing is saved in my history . And i can't import files that firefox had automatically saved them ( I attached the error .Really tnx for auto backup <3 ). Can U help me please ? :(

Asked by ilia_saati2018 1 year ago

Answered by FredMcD 1 year ago

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Firefox doesn't load YouTube sidebar

Yesterday I completely formatted my computer and when I tried opening Firefox today, I got the "sec_error_unknown_issuer" error. This is not the first time that happens, … (read more)

Yesterday I completely formatted my computer and when I tried opening Firefox today, I got the "sec_error_unknown_issuer" error. This is not the first time that happens, last time I formatted my PC I also got the same problem, and I fixed it by disabling Enterprise Roots in about:config. But whenever I try opening YouTube, the website it's completely ruined, the sidebar (where my subscriptions and playlist are located) doesn't load and neither does the videos from the bottom. Last time this happened, I completely gave up and switched to other browser, some months later without touching anything, I opened Firefox again and somehow it was loading the sidebar. But this time I dont want to wait again, and I don't know if it will "fix" by itself. I tried opening Firefox in safe mode and everything, and had no success.

Asked by Andros 1 year ago

Answered by Andros 1 year ago

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Firefoon Mac won't load Instagram

Starting this AM, Instagram won't load (MacOS 11.6; Firefox 94.0.1) -I just get a greyed out IG icon. The problem does not happen either on Firefox Mobile or on Safari,… (read more)

Starting this AM, Instagram won't load (MacOS 11.6; Firefox 94.0.1) -I just get a greyed out IG icon. The problem does not happen either on Firefox Mobile or on Safari, or on any other website I've tried on the Mac.. The very first time I tried this morning I got an error message about some technical problem with connecting, but now don't even get that. I have closed and restarted Firefox and rebooted the Mac. (Also turned off any adBlockers -- although when Firefox *thinks* it's finished loading IG there are no ad servers or trackers shown.)

Asked by Madrikh 1 year ago

Answered by Madrikh 1 year ago

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Web page does not display correctly

I am regular viewer of New Zealand Herald, NZ newspaper but the front page does not display correctly with Firefox browser. The images and text overlap on the left side. … (read more)

I am regular viewer of New Zealand Herald, NZ newspaper but the front page does not display correctly with Firefox browser. The images and text overlap on the left side. I am using my win 10 x64 Pro laptop and installed the latest Win 10 x64 Firefox. The website address is nzherald.co.nz Please advise as I did not have this problem with other browsers. Regards - RG

Asked by ganguli.r 12 months ago

Answered by ganguli.r 12 months ago

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I have 2 firefox account have to use both without mixing informations in one browser?

I have 2 Firefox account have to use both without mixing information's in one browser? my mother is teacher and I'm student and we have our own accounts but I didn't find… (read more)

I have 2 Firefox account have to use both without mixing information's in one browser?

my mother is teacher and I'm student and we have our own accounts but I didn't find a way to use our accounts in one browser without mixing our information's like how we can do it in Chrome and log in with several accounts and emails. so there is a way to do it?

Asked by Am.Shekari 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Failing to save extension data in SQLite DB

I have used an extension named "Update Scanner" for several years, but now it no longer functions. The data I ask it to save is not saved, or returned when requested. Wh… (read more)

I have used an extension named "Update Scanner" for several years, but now it no longer functions. The data I ask it to save is not saved, or returned when requested.

What do I need to do to get it functioning again. It is the current version 4.4.0

EDIT: I can see the WAL and EHM files come and go, but the DB doesn't save the data.

Asked by Travellingman 1 year ago

Answered by Travellingman 1 year ago

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After update I am no longer able to see some data on a spesific website.

After upgrading to the latest 94.01 I have a website that I can login and see some data but can't see some other data. I can do this from an older version and I can do it… (read more)

After upgrading to the latest 94.01 I have a website that I can login and see some data but can't see some other data. I can do this from an older version and I can do it from another browser.

Asked by kenammar 1 year ago

Answered by cor-el 1 year ago

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Website does not load

Hello, There is a particular website that will not load even though the padlock icon is shown as Secure and the site is verified. I had the same problem in Chrome, but th… (read more)

Hello, There is a particular website that will not load even though the padlock icon is shown as Secure and the site is verified. I had the same problem in Chrome, but there initially the website was shown as Not Secure. But somehow I fixed it in the Chrome Settings by making the website an "exception". Can you suggest how I can make a similar setting change in Firefox? I copied the "Troubleshooting Information" text into the field below.

Asked by Roy 1 year ago

Answered by cor-el 1 year ago

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Facebook & Norton 360 after update

Five days ago I installed a Firefox update. Since then, I have 2 problems that I cannot resolve. (1) Norton 360 icon is no longer available on my browser taskbar; I can s… (read more)

Five days ago I installed a Firefox update. Since then, I have 2 problems that I cannot resolve. (1) Norton 360 icon is no longer available on my browser taskbar; I can still run scans and the Norton suite is enabled under "Manage Your Extensions"; but no way to access the password manager while browsing. (2) Facebook will not 'hold' any of my settings; I can set up the Facebook site as my Home page, but I have to log in to my Facebook page from there each time I open the browser; Facebook is not maintaining my game settings; however, scores and the like are being maintained; but, for instance, it is not retaining that I want music off; Facebook is not retaining any advertising settings either; if I check in 'Cookies and Site Data\Manage Data' it says I have not logged into Facebook for 5 days (I log in several times each day); Facebook is not listed under 'Manage Exceptions'.

Asked by bjrohner 1 year ago

Answered by FredMcD 1 year ago

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User sel3ected colors not honoured since recent update.

Due to recent changes in FireFox, user selected colors for background, text and links are no longer honored, even though the "Always" option is selected. Instead, it appl… (read more)

Due to recent changes in FireFox, user selected colors for background, text and links are no longer honored, even though the "Always" option is selected. Instead, it applies System Color, even though that option is not ticked.

This is a major problem for me, because I am light sensitive due to Chronic migraine, and the white backgrounds that are common cause me physical pain to look at.

Asked by rocket42au 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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After Windows 10 update today, Firefox 94.0.1 too slow on msn.com. Cleaned files, defragged and no help.

After Windows 10 update today, Firefox 94.0.1 too slow on msn.com. Cleaned files, defragged and no help. Windows 10, Roboform, and Norton 360 … (read more)

After Windows 10 update today, Firefox 94.0.1 too slow on msn.com. Cleaned files, defragged and no help. Windows 10, Roboform, and Norton 360

Asked by Howard Steeley 1 year ago

Answered by FredMcD 11 months ago

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"The page isn’t redirecting properly" after installing fresh system

Hello, I just installed fresh windows 10 x64 system and after installing firefox, login to my account i try to login to my Uber account to download some receipt i had and… (read more)

Hello,

I just installed fresh windows 10 x64 system and after installing firefox, login to my account i try to login to my Uber account to download some receipt i had and it keeps telling me "The page isn’t redirecting properly" and it won't load while it loads normally on Chrome, also i was doing something to my microsoft account and also had the same error while it worked normally on Chrome when tested.

here is what i tried so far - Removed firefox, deleted all app data folders - remove cookies, settings, logins, everything - tried on a new windows account fresh on a fresh firefox without loggin to sync - refreshed firefox - disabled all plugins - tried in troubleshoot mode

all these nothing worked, while it worked fine just yesterday before installing my new system. pls help there is no way i am installing new system this is a work laptop and it needs a LOT of customization and dont have the time again.

Thanks in advance.

Asked by Doudar 1 year ago

Answered by Doudar 1 year ago

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Copy text from address bar (not the URL of the current page)

Looks like this question was asked twice before with no response: https://support.mozilla.org/en-US/questions/1354750 https://support.mozilla.org/en-US/questions/1331182 … (read more)

Looks like this question was asked twice before with no response:

https://support.mozilla.org/en-US/questions/1354750

https://support.mozilla.org/en-US/questions/1331182

I frequently paste text into the address bar to copy it and paste somewhere else. This is very useful for a variety of reasons (e.g. speed, strips text of formatting) but for some reason a recent Firefox update makes it so if you paste text into the address bar and then copy it, you will actually have copied the current page's URL - not the intended copy.

How do we reverse this unexpected and undesirable behavior?

Asked by ronny 1 year ago

Answered by cor-el 1 year ago

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Speed-dial addon blocked

My firefox suddenly and without warning blocked my start page, the FVD speed-dial addon. I honestly do not care why it did, but how do I get my pages back? I mean I would… (read more)

My firefox suddenly and without warning blocked my start page, the FVD speed-dial addon. I honestly do not care why it did, but how do I get my pages back? I mean I would have appreciated a warning so I can save my pages and links, FFS! And speed-dial also synchronizes these pages across my laptops and mobile, so I lost everything everywhere, because Firefox is an ass??? How do I get the addon back along with my pages and links?

And sure, I don't have to use Firefox if it behaves likes this, blocking my addons without a warning first!

Damn.

Asked by nadasdy.nora 1 year ago

Answered by Paul 1 year ago

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Importing Saved Passwords in Mozilla v94

Hi, I have a fresh installation of my Macbook OS, and a fresh Mozilla Firefox installation. I would like to re-import my old passwords and log ins, but it seems that the … (read more)

Hi,

I have a fresh installation of my Macbook OS, and a fresh Mozilla Firefox installation. I would like to re-import my old passwords and log ins, but it seems that the new version of the browser doesn't have that option unfortunately. I can see only Import from Other Platforms options, but not import from file or similar.

I have .csv file, but no option of how to import in into my browser.

I would appreciate help on this one. Thank you in advance.

Sasha

Asked by lesa797 1 year ago

Answered by cor-el 1 year ago