Showing questions tagged: اعرض كل الأسئلة
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Undoing "don't allow [website] to prompt me"

Hello! A site kept popping up a confirmation window for an action I was trying to take, and in the confirmation window, there was a checkbox for something like "don't al… (read more)

Hello! A site kept popping up a confirmation window for an action I was trying to take, and in the confirmation window, there was a checkbox for something like "don't allow [this website] to prompt me again" (that's as best I can remember). I checked the box thinking it would just allow the action to happen without the confirmation window, but instead, the site just won't take that action anymore. How can I undo this setting? Thank you!

Asked by abby.phelps 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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How to block automatic loading and opening pdf files in browser

It seems like something has changed recently, I don't remember having such problem before. As you can see on one of my pictures I have browser settings changed to always … (read more)

It seems like something has changed recently, I don't remember having such problem before. As you can see on one of my pictures I have browser settings changed to always ask what to do with every file extension, yet encountering link to pdf file it loaded automaticly in special frame instead of showing just link to it. I included pictures of this frame, settings and another screenshot of the same website in Opera browser with similar settings where nothing loads itself.

Link to the problematic comment with auto-loading pdf: https://kodluch.wordpress.com/2021/09/30/30-09-2021-syria-2187-dzien-sprzatania-swiata/#comment-115906

Is there any way to block such pdf-frames in current version of Firefox?

Martin

Asked by nabaC 12 months ago

Answered by Terry 12 months ago

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account and password from logins.json file

Hello, I have folder with old Firefox data, I need Google account name and password, mostly name. How can i decrypt the name from file logins.json or how can I import it … (read more)

Hello, I have folder with old Firefox data, I need Google account name and password, mostly name. How can i decrypt the name from file logins.json or how can I import it to my current Firefox profile? In properties of passwords in Firefox I don't have option to import from file, I don't know how to find option that will let me do it.

Asked by sawicka.katarzyna91 12 months ago

Answered by cor-el 12 months ago

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Bookmark Padding in New Firefox Versions

I know I am not the first person to complain about this. The spacing/padding between menu items, in particular the Bookmark menu is just ridiculously large. It got even b… (read more)

I know I am not the first person to complain about this. The spacing/padding between menu items, in particular the Bookmark menu is just ridiculously large. It got even bigger in 92.0!

I rely on Bookmarks heavily and use hundreds. I guess this was done for touch screens? The main interface is still currently the mouse for computers.

I see the only current fix is a using a stylesheet and it seems a bit involved. I have to give it a try. I am pleading with the designers, please give us the option to use compact padding once again. I am not sure why this is being forced on us. I really like Firefox, please don't make me look for another option. Thanks!

Asked by Steve Goncalves 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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PDF files open a new tab

I've recently updated to 92.0.1 and I've noticed that when I download a PDF attachment or file that firefox opens in a new tab rather than using the default adobe program… (read more)

I've recently updated to 92.0.1 and I've noticed that when I download a PDF attachment or file that firefox opens in a new tab rather than using the default adobe program. I've looked at settings and applications and changed to to "always ask" but I don t get any option to use adobe to open it or any other program. Also it seems to save the file in the downloads folder as a "firefox html document" and not a pdf file

Asked by sanj2 11 months ago

Answered by Terry 11 months ago

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QuotaExceededError: The quota has been exceeded

Quota has been exceeded i get this error frequently while using freshdesk in Mozilla Firefox every time I have to clear cookie and cache and restart Firefox also tried up… (read more)

Quota has been exceeded i get this error frequently while using freshdesk in Mozilla Firefox

every time I have to clear cookie and cache and restart Firefox

also tried updating Firefox

I'm using since more than 2years but this issue is since last 2 months only

Please help

Asked by Maddy 11 months ago

Answered by TyDraniu 11 months ago

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Lost Bookmarks in Firefox

In trying to fix a Mozilla VPN problem, I uninstalled and reinstalled Firefox as directed by VPN support. Now Firefox has lost its bookmarks. Can they be recovered? If… (read more)

In trying to fix a Mozilla VPN problem, I uninstalled and reinstalled Firefox as directed by VPN support. Now Firefox has lost its bookmarks. Can they be recovered? If so, how?

Asked by rabbit 1 year ago

Answered by FredMcD 1 year ago

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CSS help needed: how do I recolor bookmark drop-down menus?

So I've got Proton UI forced on me today in 92.0 update and accordingly had to spend my entire evening trying to repair all of the damage. So far I've managed to fix menu… (read more)

So I've got Proton UI forced on me today in 92.0 update and accordingly had to spend my entire evening trying to repair all of the damage. So far I've managed to fix menu spacing and the way tabs look all while not breaking previous walls of text in userChrome.css meant to fix even older UI problems. Still one thing I failed to find any solutions to is the bookmark drop-down menus color issue. Those menus used to be gray, but now they are all bright white, which to me is super annoying. Any tips on how to fully recolor those?

Asked by jbrandom2 1 year ago

Answered by cor-el 1 year ago

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Fonts incorrectly displaying in all bold text on some websites

On some websites the fonts are all displaying in a large bold text instead of whatever font that page is meant to use. It will revert to a default font if i turn off the … (read more)

On some websites the fonts are all displaying in a large bold text instead of whatever font that page is meant to use. It will revert to a default font if i turn off the ability for sites to choose their own fonts, but this interferes with the functionality of a lot of sites' icons so its not a great solution. This also stops when i go into troubleshooting mode, but when i went through hardware acceleration and my extensions one by one, none of them were the cause.

images in order: my roll20 homepage with the incorrect font display, the same page with fonts disabled (note the notification icons in the upper right are broken now though), the same page in troubleshoot mode with the correct font display

Asked by Arthur 1 year ago

Answered by FredMcD 1 year ago

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Antivirus detected a trojan

My Antivirus (Bitdefender) did a full system scan and found a Trojan hidden in one of Firefox's files. Trojan description: JS:Trojan.Cryxos.6249 Location: firefox/profile… (read more)

My Antivirus (Bitdefender) did a full system scan and found a Trojan hidden in one of Firefox's files.

Trojan description: JS:Trojan.Cryxos.6249

Location: firefox/profiles../cache2/entries..

It was automatically deleted. No idea for how long its been there. could it have have done some damage unknown to my Antivirus ? How dangerous is it? Are there any further steps to take ?

Asked by swolop4 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Ad blocker?

I need to be able to temporarily disable my ad blocker: I keep getting popups saying that an ad blocker has prevented me from accessing a certain site, or that it's inter… (read more)

I need to be able to temporarily disable my ad blocker: I keep getting popups saying that an ad blocker has prevented me from accessing a certain site, or that it's interfering with a site's fraud protection settings. I'm running Windows 10 and Windows Security, and also MalwareBytes...but neither of them appear to contain an ad blocker. Is it Firefox?

Asked by joanm48 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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403 error

a couple of days ago i received a firefox update. since then i have been getting the error below when trying to get to the usmint.gov web site. It was working the day bef… (read more)

a couple of days ago i received a firefox update. since then i have been getting the error below when trying to get to the usmint.gov web site. It was working the day before the update. i am not having trouble with other sites. if i use a different web browser there is no problem getting to the web site.

403 ERROR The request could not be satisfied. Request blocked. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner. If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.

Generated by cloudfront (CloudFront) Request ID: tog46EPvsXCX7oQr1LanF8FvDaqnTVou6t_NK-t6304iqBzR2QYs3w==

Asked by my280zxcar 1 year ago

Answered by cor-el 1 year ago

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The WidevineCDM plugin has crashed. (on Windows 10)

This is suddenly happening to me on Firefox 92.0 (64-bit) running on Windows 10 21H1. Worked on 9/12, failed consistently starting 9/13, (possibly coinciding with auto-up… (read more)

This is suddenly happening to me on Firefox 92.0 (64-bit) running on Windows 10 21H1. Worked on 9/12, failed consistently starting 9/13, (possibly coinciding with auto-update from FF 91.0.2 to FF 92.0). I'm using WidevineCDM version 4.10.2209.1 to watch Xfinity stream recordings. Have submitted 3 crash reports via FF.

Asked by slo_bern 1 year ago

Answered by slo_bern 1 year ago

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scroll bar disappears

FF92.0, Big Sur. I really just noticed that the scroll bar on the right hand side disappears rather quickly (in just a second or two). Is there some way to make it hang a… (read more)

FF92.0, Big Sur. I really just noticed that the scroll bar on the right hand side disappears rather quickly (in just a second or two). Is there some way to make it hang around? Really pretty annoying having to make it show up by manually scrolling with a mouse wheel.

Asked by danflester 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Unable to add Exception to > Enhanced Tracking Protection

First of this issue is atleast 4 years old. I found various different people having this problem. https://bugzilla.mozilla.org/show_bug.cgi?id=1432644 It should be a P5 n… (read more)

First of this issue is atleast 4 years old. I found various different people having this problem. https://bugzilla.mozilla.org/show_bug.cgi?id=1432644 It should be a P5 not a P3. This official Mozilla article: https://support.mozilla.org/en-US/kb/add-trusted-websites-your-allow-list-firefox-focus Does NOT work.

I am trying to add an expection to tracking protection but there is no such option, as descriped at Bugzilla. In the adress bar i removed the tracking protection for a website. But it was NOT added to the exception list. I dont allow 3rd party cookies and auto delete cookies when closing Fox. I think that is the reason why it's not working, if this is the case it's a bug.

What i actually tried to do, using dark-theme from duckduckgo permanently. Because as right now, i must change the theme every single time i reopen Firefox. This is Bull**** honestly. Even when i add duckduckgo as an addon, it does not save the dark theme!

Asked by Firefox_Beginner 11 months ago

Answered by jscher2000 - Support Volunteer 11 months ago

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AD Blocker Message

Firefox Browser uprated to 92.0 today. Previously whilst browsing Ad's were showing; today I have no Ad's displayed but have not enabled an Ad Blocker on Firefox. A site … (read more)

Firefox Browser uprated to 92.0 today. Previously whilst browsing Ad's were showing; today I have no Ad's displayed but have not enabled an Ad Blocker on Firefox. A site I use extensively cannot now be properly viewed; I get a message to turn off Ad Blocker. I have set Enhanced Tracking Protection to 'Off' but am still unable to obtain full functionality, I am using standard Firefox Privacy settings otherwise. I am able to browse the site properly using MS Edge. I have deliberately refrained from using any AD Blocking on my part so as to ensure the site in question can be properly viewed. The only Firefox extension being used is Kaspersky Protection; I get the turn off Ad Blocker message both when Kaspersky Protection is on or off.

Asked by ericbates 1 year ago

Answered by cor-el 1 year ago

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Firefox on Ubuntu LTE with WSL2 and GWSL - Crashs all the time

Hello, what can i do when i get a message "Sorry. We just need to do one small thing to keep going." with <Restart Firefox> or "Gah. Your tab just crashed." all the… (read more)

Hello,

what can i do when i get a message "Sorry. We just need to do one small thing to keep going." with <Restart Firefox> or "Gah. Your tab just crashed." all the time i open firefox? A restart with Add-Ons disabled does not help. I send the troubleshooting information from Help/Troubleshooting information. As one can see Firefox does not seem to produce crash reports either.

Kind regards Atomino Zweitausend

Asked by atomino2000 1 year ago

Answered by atomino2000 1 year ago

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Refresh or Shift Refresh doesn't reload the page

I am a HTML, PHP developer, but lately I am going crazy because the browser doesn't refresh the page when I make changes in the code, apparently the page is refreshed fro… (read more)

I am a HTML, PHP developer, but lately I am going crazy because the browser doesn't refresh the page when I make changes in the code, apparently the page is refreshed from cache and is not showing the changes. Could You fix that Please. I tried the recommendations of press Shift and the refresh button and the Control, Shift, R, key combination, but that doesn't work. Thank You Very Much.

Asked by César Matelat 12 months ago

Answered by César Matelat 12 months ago

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Streaming Youtube/Twitch, Audio Popping and lagging, running slow since last update (Firefox 92).

Been trying to reslove a issue i've noticed since updating to the latest firefox version that was released this week. Never had a problem before. Chrome and Edge load and… (read more)

Been trying to reslove a issue i've noticed since updating to the latest firefox version that was released this week. Never had a problem before. Chrome and Edge load and play stream normally. Updated all the normal things like drivers for audio and video card, reinstalled Firefox with a new profile, no add ons etc, turned hardware acceleration on and off, still get the same issue.

System is overpowered so its not down to it running slow or being old and also intenet connection is fine and I'm cabled in before anyone asks the "Have you turned it on and off questions :)"

Going to try and downgrade to the version before and see it fixes the issue and hope its resloved in the next hotfix.

It should be noted that this problem is related to streams and not normal videos, however someone on this forum posted problems with lagging videos, so maybe related.

Asked by Cleverleyson 1 year ago

Answered by Cleverleyson 1 year ago