Showing questions tagged: اعرض كل الأسئلة
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Passwords not working

Had to reinstall Windows 10. Now, Firefox Login and Passwords is not working even after entering my login information in Firefox Lockwise. Websites do not ask if I want… (read more)

Had to reinstall Windows 10. Now, Firefox Login and Passwords is not working even after entering my login information in Firefox Lockwise. Websites do not ask if I want to save my login and password so now I have to re-enter the information every time I go to a site where I have previously entered that information.

Why??

Asked by Squire 1 year ago

Answered by cor-el 1 year ago

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404 error

getting 404 error only on one site. I have been using this site with FF for 3yrs no problems. Tried safe mode. Tried adding PB_stuff at the end of address. Site still wor… (read more)

getting 404 error only on one site. I have been using this site with FF for 3yrs no problems. Tried safe mode. Tried adding PB_stuff at the end of address. Site still works with Chrome and Windows browsers

Asked by kx8y 1 year ago

Answered by cor-el 1 year ago

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How can I enlarge popup window width of overflow menu?

I found that when I move the add-on button to the overflow menu, the width of the popup window will be limited to the width of the overflow menu. This behavior cuts down… (read more)

I found that when I move the add-on button to the overflow menu, the width of the popup window will be limited to the width of the overflow menu.

This behavior cuts down the content of the popup page. (As shown in the attached image)

How can I expand its width?

Asked by birdhackor 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Firefox Force to store image using "Save AS" as Webp even image type is png, jpt etc

I as annoyed by Save As WebP, because image was png and every time i need to write extension .png i found this discussion, but unfortunately it is not working for me and… (read more)

I as annoyed by Save As WebP, because image was png and every time i need to write extension .png

i found this discussion, but unfortunately it is not working for me and i feel its not good solution. https://support.mozilla.org/en-US/questions/1286715

Asked by asadkamran786 1 year ago

Answered by asadkamran786 1 year ago

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Why is there this annoying underline in some of Firefox's UI elements?

Whenever I open Firefox's settings there are some weird underlines on some letters on some things. I would like to know what their purpose is and why they exist. Nothing … (read more)

Whenever I open Firefox's settings there are some weird underlines on some letters on some things. I would like to know what their purpose is and why they exist. Nothing more, nothing less. I am on Pop!_OS 21.04, Gnome version 3.38.5, windowing system is X11, Firefox version 92.0, Mozilla Firefox for Ubuntu Canonical - 1.0.

Asked by steuse 1 year ago

Answered by TyDraniu 1 year ago

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The possibility of moving icons of those extensions will be a huge improvement.

The possibility of moving icons of those extensions will be a huge improvement. Please send through to the right department. If those functions still aren't available je… (read more)

The possibility of moving icons of those extensions will be a huge improvement.

Please send through to the right department. If those functions still aren't available jet.

Thanks a lot, See the attachment for the example image.

Asked by Van Lieren 1 year ago

Answered by cor-el 1 year ago

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shortcuts on home page - cannot add

I have ver 92 on a Win7 PC. I cannot add web site short cuts to home page. None of the suggestions out on web help. on the blank "tiles" on home page, there is the 3 do… (read more)

I have ver 92 on a Win7 PC. I cannot add web site short cuts to home page. None of the suggestions out on web help.

on the blank "tiles" on home page, there is the 3 dots, but no option to edit. somehow I got one of these tiles filled out/in, but I cannot repeat it. I believe I dragged from bookmarks, does not now.

Asked by d_penny 1 year ago

Answered by cor-el 1 year ago

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Firefox prevented page from reloading

Recently (late Sept. 2021) on nearly every new website I go to, Firefox message says it prevented page from loading, and I have to click on allow. How can I stop this? It… (read more)

Recently (late Sept. 2021) on nearly every new website I go to, Firefox message says it prevented page from loading, and I have to click on allow. How can I stop this? It is very annoying.

Asked by Nisaba 1 year ago

Answered by cor-el 1 year ago

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Cannot download any attachment on my AOL email as of today

I cannot open or download any attachments (.pdf, .doc, .jpg, etc.) attached to my AOL emails. This just started today. I didn't update Firefox today. I did not change… (read more)

I cannot open or download any attachments (.pdf, .doc, .jpg, etc.) attached to my AOL emails. This just started today. I didn't update Firefox today. I did not change any settings. What is happening???

Asked by bjoyner143 1 year ago

Answered by cor-el 1 year ago

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opening a link defaults to "save as"

Normally, when I click on a link that connects to a file, I'll get an option window allowing "Save" or "Open with". A few days ago, FF is defaulting to "Save" The same op… (read more)

Normally, when I click on a link that connects to a file, I'll get an option window allowing "Save" or "Open with". A few days ago, FF is defaulting to "Save" The same operation in Chrome still returns the option window.

Is there a setting I need to change?

Asked by newmarket2 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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You don't have permission to access "http://www.wondrium.com/" on this server.

When signing in to Wondrium.com, I now receive this message and cannot access the site ussing Firefox Access Denied You don't have permission to access "http://www.wondr… (read more)

When signing in to Wondrium.com, I now receive this message and cannot access the site ussing Firefox

Access Denied You don't have permission to access "http://www.wondrium.com/" on this server.

Reference #18.ac0cde17.1632438651.2bef339

I do not have this problem if I use Microsoft Edge.

Asked by hardcases 1 year ago

Answered by FredMcD 1 year ago

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Netflix wont play sound, Netflix will play sound in Edge.

Hi Netflix wont play sound works in Edge. I have 2 screens set up and moved firefox back to my main screen and sound stopped. Tried everything no go. ie logged out restat… (read more)

Hi Netflix wont play sound works in Edge. I have 2 screens set up and moved firefox back to my main screen and sound stopped. Tried everything no go. ie logged out restated etc win 10. thanks.

Until fixed guess I will watch Netflix in edge!

ps no error messages and yet Netflix sound is on etc...

Asked by purplered1234 1 year ago

Answered by Bithiah 1 year ago

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Unable to import login and passwords from Safari to Firefox

Hello, I have attempted to follow the import steps, select the three lines (top right corner) > Passwords > Click on the three dots (right hand corner) > Impor… (read more)

Hello,

I have attempted to follow the import steps, select the three lines (top right corner) > Passwords > Click on the three dots (right hand corner) > Import from another Browser > Safari. However, it only shows the Bookmark data to import. I would appreciate any input on how to import the login and password data from Safari to Firefox, please.

  • Bulleted list item-Running the latest version of Firefox 92.0.1.(64 Bit)
  • Bulleted list item - Running Version 15 of Safari.

Asked by Joshua Lee Plant 1 year ago

Answered by cor-el 1 year ago

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Wrong appearance of some web pages (as examples inserted)

As the subject shown, there are some wrong things happened on UI appearance, and hard to describe. Does anyone know to fix the problem to let pages display properly as th… (read more)

As the subject shown, there are some wrong things happened on UI appearance, and hard to describe. Does anyone know to fix the problem to let pages display properly as the Chrome shown?

Thank you!

Asked by cirrus 1 year ago

Answered by cor-el 1 year ago

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Firefox very slow to change web sites

Using version 92.0 After initial log in, F.Fox is very slow to move to other web sites, sometimes just locks uip. Never had problem before version 92.0 Does not happen on… (read more)

Using version 92.0 After initial log in, F.Fox is very slow to move to other web sites, sometimes just locks uip. Never had problem before version 92.0 Does not happen on Chrome/Edge But I like F.Fox Solution?

Asked by johnoo 1 year ago

Answered by johnoo 1 year ago

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I have no screen capture whatsoever - no menu comes up with a right click, no screen capture icon is present

I have no screen capture whatsoever - no menu comes up with a right click, no screen capture icon is present to add to the menu. I used to have an add on but that disappe… (read more)

I have no screen capture whatsoever - no menu comes up with a right click, no screen capture icon is present to add to the menu. I used to have an add on but that disappeared and is no longer available. From your latest tips letter I think I'm using a different browser entirely! If you can help I'd appreciate it- as I say I used to have it in my browser but no longer. Now I have to screen capture and edit it in an external program- I'm sure you'll agree this is horrific to have to do.

Asked by zzzallan 1 year ago

Answered by zzzallan 1 year ago

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Cached web content grows in size when computer turned off

Before I close the Firefox browser i go to Settings>Clear Data> Cookies & Site Data>Cached Web Content. I clear all and the Cached Web Content is lowered to … (read more)

Before I close the Firefox browser i go to Settings>Clear Data> Cookies & Site Data>Cached Web Content. I clear all and the Cached Web Content is lowered to 45kb. History is deleted. There is nothing in Manage Data or Manage Exceptions. The computer is turned off. A day later the computer is turned on and Cached Web Content is 2Mb.

Windows Defender anti-virus malware scan and full scan have been run. The computer is up to date, Win 10 Home, version 21H1, OS build 19043.1237.

Any idea what is causing Cached Web Content to grow from 45kb to 2 Mb when the computer is turned off?

Asked by lee37 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Since a recent update, there is no longer a "home" button on my Firefox browser. How do I get it back? I am using version 92.0.1

Since a recent update, Firefox no longer has a "Home" button to the left of the address bar. How do I get it back? I am using Mozilla Firefox 92.0.1 in Windows 10. Tha… (read more)

Since a recent update, Firefox no longer has a "Home" button to the left of the address bar. How do I get it back? I am using Mozilla Firefox 92.0.1 in Windows 10. Thank you for your assistance.  :-)

Asked by kellykelly1 1 year ago

Answered by cor-el 1 year ago

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Take Screenshot results in offset area added to desired image

A few days ago, a weird problem arose with "Take Screenshot" function. The resulting image includes area designated PLUS a border on the right edge AND on the bottom edg… (read more)

A few days ago, a weird problem arose with "Take Screenshot" function.

The resulting image includes area designated PLUS a border on the right edge AND on the bottom edge. Note: width of side border is wider than border on the bottom is tall. This is difficult to tell in a file image because it seem to be transparent and assumes the color of background. Confusing, I know, so I have included a composite image image of result of "Save Image As..." on top, and the "Take Screenshot" added to the bottom. Prior to a few days ago, the bottom image would not have the added borders and therefore the colored part of the image would be the same width as the "Save Image As..." and extend to bottom of the image.

Note: it doesn't matter whether I download to file or cut and paste the image. The same thing happens if I "Save Full Image". And, yes, I know I need to upgrade to latest version, but this issue needs investigation...

TIA, KBo

Asked by tvkrys 1 year ago

Answered by cor-el 1 year ago