منتدى دعم ”Firefox“

My computer's date and time are correct but Firefox is using the wrong time in all sites (I can't identify what timezone it is). It's a big problem in receiving notifications. I already did the suggested solutions stated in some posts in this site but it's still not working. Even adding an extension doesn't make it right.

I needed to have Windows 10 wiped and reinstalled from my laptop, and the guy who did it cloned my files to save everything. I saw instructions on another post on how to find the bookmarks file under Profile, but it didn't do anything after confirming that it would wipe out all current bookmarks. What am I doing wrong?

Hi there, I am coming back to Firefox after about 10 years. I would really like to customise how TABS work because I find the default behaviour disorientating.

Can you help me with the following? 1) I would like the tab bar to ALWAYS be shown, even if there is only one tab. 2) I would like the (x) to close tabs to always be shown, not just when you hover over them with the mouse. I find this confusing because I don't know where the close button is until i mouse over the tab; since the size of the tabs is always different & the border between tabs is hard to see. or if there was some way to keep tabs to a standard width that would be welcome too.

Are these things possible?

I would like Firefox to access the Mac OS "Dictionary" for immediate definitions, the way it accesses its own dictionary for spelling, or as Mac's Safari, accesses the Mac dictionary. I see nothing listed in Firefox>Services, nor does the OS's Services Preferences show Firefox as an app to connect services to. I can always get the definition with a right-click on the highlighted word, but I'd like the definition to be a readily available as the spelling.

TIA,

This question was asked 6 months ago and I have the same problem.

Running Ubuntu Mate 21.04 (metacity), FF 91.0.2 (64-bit). I have it set up with two different profiles, with separate menu entries for each using "firefox -P [PROFILE NAME] -no-remote %u". One of them is set to always use private browsing mode and I use that profile as my default app in mate.

If if set chrome as my default browser, I can open links from other apps without a problem regardless of chrome being already running or not.

When I set FF as default, whenever it is already open and I try to open a link, I get a "Firefox is already running, but is not responding. To use Firefox, you must first close the existing Firefox process, restart your device, or use a different profile." error.

I've seen some comments about similar issues with wayland and tried setting MOZ_DBUS_REMOTE and even MOZ_ENABLE_WAYLAND to 1.

Can you help me?

In other 'apps' on windows 10 the tooltip is above the pointer or below it. In Firefox it is directly under the mouse. So usually any tooltip popup in firefox is unreadable, mostly. One can infer the content sometimes.

How do i change that? Or what is the problem?

I'll try and include a screenshot. Hmm, the screenshot didn't include the mouse. I think i can do a video with OBS and then a screenshot of that.

Interesting, somehow in the screenshot from the obs video it shows 2 mouse pointers. One is very small and the tooltip is just below that, but the other is larger (the one I see) and it covers the tooltip. I'm using the standard windows mouse settings for larger mouse pointers. I just tried using the 'old' mouse settings to select a larger mouse and it behaves the same way. If I select size: 1 in the new size settings, and the old settings i have 'windows system' mouse, then the tooltip is under the pointer but the size is too small for the pointer. I then changed to another mouse setting in the old selector "inverted extra large" and you can see the tooltip because of the 'inverted' nature of the pointer, but the tooltip is still partially covered by the pointer.

Ideally the choice would be to put the tooltip above the mouse pointer rather than below. When you increase the size of the mouse pointer it only increases down, not up. The point of the pointer is always at the top.

I'm going to try one more thing, increasing the size in the new settings after having selected "inverted", but i recall that it changes to the new pointer style. Ah, there is an inverted setting in the new options as well, and if i select that instead of the gray color i was using then one can read the tooltip through the mouse.

So, then my question becomes "can I put the tooltip above the mouse pointer?" Because it is still covered by the mouse pointer as is. I don't see anything in 'about:config', so far.

Thank you.

Hi there! Since FF 91 all menu items have an incredible vertical spacing, the menu item is twice as high as before. This is a nuisance especially in the bookmark menus. I would like to have the narrow menu item spacing back, without being urged to install an AddOn or to learn CSS programming or to file a bug in this peculiar BugZilla system. Think of our family of USERS, not developers.

Yes, I understand the circumstances of free software. Yes, I see it is necessary to keep up with modern UI design and the so-called technical progress. The FF 91 UI changes slightly towards what we expect to get in Windows 11. Fine! Also, it is absolutely clear that the new menu line spacing adds more comfort to the FF usability ... on tablet PCs and smart phones. But NOT for desktop users.

As far as I know, Microsofts plans for Windows 11 still include a setting to keep the old narrow menu item height. Mozilla should do so, too. I hope the developers will take care to not lose contact to their users.

With the upgrade to v.91.0 the following message appears on the web page for Outlook on the Web:

Add "outlook.live.com" as an application for mailto links

What are mailto links? Why would I want them? How can I disable seeing this message?

 Rita

I've just upgraded to Firefox 91.0.2 (64 bit) on a Windows 10 system. Clicking on the Firefox icon on my toolbar indicates that the program is active, but no window appears. Trying to close the program by right-clicking doesn't do anything and I have to use the Task Manager to get rid of it. The attached screenshot shows what happens when I hover the cursor over the taskbar icon.

Clicking on a URL sent me in an email also does the same.

Oddly, right-clicking and selecting 'open new window' works, so I can still sort of function, but it's a real pain.

I have only one monitor, so it's not a dual-monitor issue.

A 2nd shortcut version to my credit card website has appeared spontaneously when I open Firefox. I have not clicked it, and I am unable to delete it. In the attached pic, the problem icon is titled "secure01a.chase. How did it get there and how can I remove it?

I want to disable the searching in the address bar. I have already changed the configuration settings in about:config.

I have Google search set up as my home page and I want to continue using that for searches. In Firefox 91, as soon as I start typing in the search box on the home page, it jumps to the damned address bar. After changing the configuration settings, now it wants to visit whatever I typed in! I also changed browser.fixup.alternate.enabled to false per another suggestion.

I suspect I'm screwed and I'm going to have to ditch Firefox for another browser, but if someone has some magic settings, I'm all ears.

To repeat, I have already changed: keyword.enabled to false browser.fixup.alternate.enabled to false

I do not want to disable the search suggestions. I want Firefox to stop moving my cursor from the Google search box in the middle of my home page to anything in the address bar.

I just restarted my macbook, and suddenly firefox's display looks like this. I've tried looking in setting for the option to turn this off but I couldn't find anything which suggested it. If anyone knows could you please help?

This is how tabs like google search and google slides look. And the blanking out in the firefox add ons manager.

I've been using Firefox ESR for some years. Now I would like to know the best way to use and try the "normal" version of Firefox. Can I install it without uninstall ESR? Or must I do a clean install of Firefox after getting rid of ESR? If this is the case, what must I do to keep my profile, bookmarks, etc?

Hi there,

"When you open a link, image or media in a new tab, switch to it immediately" is happening - even though the box is unticked.

It's very irritating, so i hope there is a solution...?

Cheers

Recently the majority of content types have disappeared from the Applications section in the Settings. (See the attached screenshot) Even Word and other MS Office files are not on the list any more. Consequently, when I open a Word file, Firefox asks me where to save it and does not offer to either save it or open it.

I tried editing handlers.json file and added an entry for PDF files. Now upon clicking on a link that leads to a PDF file, Firefox prompts me to open it or save it. However, if I choose to open it, the file gets saved in the Downloads folder, rather than Temp folder like previously. The result is that the Downloads folder gets filled with files that I have opened but did not want to save and keep.

I created a new Firefox profile to see whether the previous list of content types would return. This did not work, and the new profile, too, shows only a few content types.

What could be the problem? Thanks.

Is there a way to determine where the add on saves files? I do not see any way to do this. My preference for "file saving" is "always ask" and I can't seem to add MP4 in the applications box. This is not a problem with Video Download Helper (3 colored circles). That add on allows one to select where things should be saved. Sometimes that add-on does not work but Video Downloader does.

Hello folks,

how can I install this extension on github into firefox? I dl'ed the files, put them in a zip but ff says "broken". https://gitlab.com/alanramsey/auto-reload-tab

thanks AO

The speed of measurement of the Internet has become strongly underestimated and incorrect on the page https://yandex.ru/internet. Previously, everything was fine. Also reduced the download speed. On other browsers, the testimony is correct.

Hello everyone, i'm currently on ubuntu 20.04.2 LTS, and pretty frequently 1/2 times a day, when I'm on youtube, the browser just starts messing up completely the audio. It is delayed by at least 2 or 3 second, and it is all confused by a really awful interference noise. The problem goes on if i don't restart my browser, or sometimes even my pc. I tried disabling hardware acceleration but it doesn't work