Showing questions tagged: اعرض كل الأسئلة
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Hidden files

I play cards at cardzmania.com using Firefox. If I exit Firefox and reload it, cardzmania remembers exactly where I was. Formerly, I could stop this by clearing the cac… (read more)

I play cards at cardzmania.com using Firefox. If I exit Firefox and reload it, cardzmania remembers exactly where I was. Formerly, I could stop this by clearing the cache files at c:/users/user_name/AppData/Local/Temp andc:/users/user_name/AppData/Local/Mozilla. This no longer works. Even if I use Privazer to clear temporary Internet files, cardzmania remembers me.

In short, Mozilla is storing user data in a file I can't find and empty.

This disturbs me.

I'm not terribly concerned about cardzmania taking over my computer for nefarious purposes or spying on me, but the inability to find and delete files that permit cardzmania to remember who I am means other programs could do the same.

Asked by etienne53 1 year ago

Answered by cor-el 1 year ago

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cannot log into youtube, gmail, or google

Ever since updating to the most recent version of Firefox, I cannot log into anything related to Google. I can enter my username and password but the "next" or "log in" b… (read more)

Ever since updating to the most recent version of Firefox, I cannot log into anything related to Google. I can enter my username and password but the "next" or "log in" button or whatever it's called doesn't work at all. The cursor remains as an "arrow" when you hover it over the appropriate button to login and never allows you to click on anything. It's like this regardless if I am logging into YouTube, Google, or Gmail. Other websites could be affected...I don't know. The only way I can access my accounts is to downgrade Firefox to version 90.0.1. Everything seemed to work fine before this last version. I've been using version 90.0.1 for a few days now out of desperation since the most recent version doesn't work. I tried updating just now and even though the update went fine, I still couldn't log in to YouTube or Google.

I just realized too that I cannot access my Microsoft account. When I try to log in, it accepts my credentials but then takes me to the Office 365 Login page as if I never logged in and not to my mailbox. This does not happen on Edge. I don't want to use Edge but between this and the problems with YouTube/Google, I am not seeing many options here.

I'm running Firefox on Windows 10 Pro v1809 64bit.

On a side note: Why does Firefox have to update so much? You guys update this thing and nothing's changed except at times like this when things don't work. That's the only difference I see. I wish you would just stop. Stop having updates every time we turn around---ESPECIALLY if nothing different is happening with the browser. I've used Firefox since it was in a version somewhere in the teens or twenties and honestly, I can't see many differences. This is very much true for the past 20 versions of the browser. I mean... we have 95 primary versions of a browser, not to mention the individual subversions. It's really a hassle.

Asked by gdcarlson1975 1 year ago

Answered by gdcarlson1975 1 year ago

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Address bar: how to get rid of search engine suggestion ?

Hello. For searching with search engine I always use an advanced search providing options (never the address bar search engine suggestion of FF). Thus the engine suggesti… (read more)

Hello. For searching with search engine I always use an advanced search providing options (never the address bar search engine suggestion of FF). Thus the engine suggestion, located on the 1st line of the drop-down list of suggestions, is just annoying due to its uselessness and its location before my helpful bookmarks and browsing history.

It's just a detail but the clearer the visual information are (without any interference, noise), the faster the right choice is made.

I tuned FF configuration as neatly as possible about this topic but the phenomenon persists. Privacy & security -> Address bar: 'Search engines' is unchecked. Search -> Search bar: 'Search bar in tool bar' is preferred to avoid it to operate in the type field (no option for no search at all).

           -> 'Provide search suggestions' is unchecked.
           -> 'Search Shortcuts' are unchecked for search engines.

Please see screen shots attached.

Could FF experts provide any help ? Regards. j-p

Asked by j-p_FF 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Firefox keeps making me sign in and my previous settings for the browser are always reset

Hi pals, It's beginning to annoy me that I have to keep signing into my Firefox account and that I have to adjust setting on the browser, like the language (the default… (read more)

Hi pals,

It's beginning to annoy me that I have to keep signing into my Firefox account and that I have to adjust setting on the browser, like the language (the default is somehow German and I need it to be in English) and the search engine keeps defaulting back into Google instead of Duckduckgo.

This isn't a normal thing, right?

I've recently switched back to Firefox from Chrome (see: yesterday) and without a break, the above keeps happening which is starting to get to me because I just want to look things up. I've installed the usual Add-ons I had when I was on Chrome like:

  • Dicitionary Anywhere
  • Earth View
  • uBlock Origin

I've read about Disconnect though so that's new for me. So this could be the culprit but other than that, I'm clueless. If anyone has any insight as to what keeps resetting and logging me out, please let me know.

Asked by yuyuaca 1 year ago

Answered by FredMcD 1 year ago

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Wistia videos not playing

Hi all, I am doing this online course and all lectures are online videos using Wistia platform. I have recently installed Linux Mint 20.2 and latest version of Firefox b… (read more)

Hi all,

I am doing this online course and all lectures are online videos using Wistia platform. I have recently installed Linux Mint 20.2 and latest version of Firefox but the videos don't work. Page loads fine except the video where only a large grey box shows with no controls. This was also an issue when I was using Linux Mint 18.xx but at least it worked in Opera which I was also using at that time. Now it doesn't work in either Firefox or Opera. is this perhaps an HTML5 issue? Don't think Wistia are able to offer any support and neither is my course provider. Their response was 'this is weird, works fine on our computers'.

thanks in advance for any assistance

Asked by Marsian 1 year ago

Answered by Marsian 1 year ago

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Firefox deleted all my data (this includes bookmarks, browsing history and everything you can think of)

This morning my firefox opened normally and nothing was out of the ordinary. Later today I turned on my laptop again and when I opened firefox it asked me to make a "prof… (read more)

This morning my firefox opened normally and nothing was out of the ordinary. Later today I turned on my laptop again and when I opened firefox it asked me to make a "profile". I thought that maybe firefox had updated and was now using profiles or something, so I choose to "create new profile" and just left it at its default name. Upon opening I noticed that all my data was gone...

Asked by muhavaux33 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Can't log into Yahoo email

I cannot log into my Yahoo mail account while on FireFox. FireFox is my default browser, and I had not problems until Friday, August 6. I can log in on my iPhone but no… (read more)

I cannot log into my Yahoo mail account while on FireFox. FireFox is my default browser, and I had not problems until Friday, August 6. I can log in on my iPhone but not on my desktop. What happened and what to I do to stop this interference. Thanks

Asked by susanyardley 1 year ago

Answered by FredMcD 1 year ago

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A failed download seems stuck in the downloaded files list - can't delete

I tried to download a PDF file, but the download failed. However, Mozilla still thinks it's downloading, shows the download meter (stuck on about 10%), and shows the file… (read more)

I tried to download a PDF file, but the download failed. However, Mozilla still thinks it's downloading, shows the download meter (stuck on about 10%), and shows the file in the downloads list, even though I have deleted it from the list ("Clear downloads"). Clicking the "X" next to the file name also does nothing. What's up?

Asked by 3D4Play 1 year ago

Answered by 3D4Play 1 year ago

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After upgrade to firefox 90, I am not able to login in some HTTPS pages with SSO certificate

After upgrade to firefox 90, I am not able to login in some pages. I use sso with certificate on these pages and Firefox just show this error message: "Error code: SSL_ER… (read more)

After upgrade to firefox 90, I am not able to login in some pages. I use sso with certificate on these pages and Firefox just show this error message: "Error code: SSL_ERROR_CERTIFICATE_UNKNOWN_ALERT".

I also not able to downgrade back to old version because firefox does not want to open with alert that I use older version.

I use firefox on MacOS Mojave and after upgrade Firefox tried to access to my keychain for certificate, but without success. I do not have set my firefox to use my keychain, so I do not know why it tried to access keychain.

So I have to migrade to chrome :(. I wait for a while if there is solution before I delete firefox.

Asked by aronjan 1 year ago

Answered by aronjan 1 year ago

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Sign out of Firefox account automatically on browser close

How can I sign out of my Firefox account in browser automatically when I close the window? So that I need to login to my Firefox account the next time I open my browser. … (read more)

How can I sign out of my Firefox account in browser automatically when I close the window? So that I need to login to my Firefox account the next time I open my browser.

Thanks!

Asked by Peeyush 1 year ago

Answered by FredMcD 1 year ago

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lnstalling on a different SSD

I am trying to install firefox on an ssd other than the C: boot drive but I do not get the custom install page + the installer doesn't give me the option to select it... … (read more)

I am trying to install firefox on an ssd other than the C: boot drive but I do not get the custom install page + the installer doesn't give me the option to select it... Any help? Ram

Asked by b_bod 1 year ago

Answered by cor-el 1 year ago

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Jumbled text

I get jumbled text on Firefox when pages have selection buttons. I can open the same page in Safari with no issue so it appears to be a Firefox issue.

Asked by bsteelman 1 year ago

Answered by cor-el 1 year ago

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I can't access Macys.com

I can't access macys.com. I get the following message: You don't have permission to access the requested URL on this server. Reference: 18.1c2c2d17.1627421167.20bcf057 … (read more)

I can't access macys.com. I get the following message: You don't have permission to access the requested URL on this server. Reference: 18.1c2c2d17.1627421167.20bcf057

Asked by redlou823 1 year ago

Answered by FredMcD 1 year ago

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Windows 7

I have an old PC desktop which I would like to replace with a newer model. I want to get a used one with Windows 7 on it. I know Windows 7 is no longer supported but I … (read more)

I have an old PC desktop which I would like to replace with a newer model. I want to get a used one with Windows 7 on it. I know Windows 7 is no longer supported but I have a lot of old software that I use, some not often, and have no desire to purchase new software. I was told that I could not download Firefox onto a newer PC with Windows 7. Is this true? I do have a laptop with Windows 10 that I use for on line ordering, etc. I like the desktop as it has a decent keyboard and mouse.

Asked by bouvsbunscavies 1 year ago

Answered by TyDraniu 1 year ago

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Firefox on linux seems to default to mobile - how to change globally

Hello, I have Firefox on all of my devices (Win10Pro, Fire tablet, Samsung phone, etc.). Recently got a Raspberry Pi 4 (Linux) with a 24" (1920x1080) monitor and Firefox… (read more)

Hello, I have Firefox on all of my devices (Win10Pro, Fire tablet, Samsung phone, etc.). Recently got a Raspberry Pi 4 (Linux) with a 24" (1920x1080) monitor and Firefox (78.11.0esr 32 bit) seems to 'default' to Mobile. How do I change to Desktop globally? Google Search comes up in the middle third of the screen. (Search dropped "Linux" from the search I tried on subject - Google is becoming worthless.) Amazon.com comes up as text on the left side. I don't want to have to manually change from Mobile to Desktop for each site that I visit. PLEASE, don't make me use Chromium....

Thanks!

Asked by KT 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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No Netflix or Amazon Prime on Firefox 90.0.2. (64bit) for MacOS Catalina - Widevine issues

Netflix and Prime Video do not allow video playing and give me errors associated with Widevine. Thing is, all the threads I have found about Widevine issues for Firefox o… (read more)

Netflix and Prime Video do not allow video playing and give me errors associated with Widevine. Thing is, all the threads I have found about Widevine issues for Firefox on MacOS say that new widevine is not supported on or before MacOS 10.11.

I am using a MacbookPro 13" 2012 Running MacOS 10.15.17 (Catalina) Firefox 90.0.2 (64-bit)

Installed Firefox 78.9.0esr as suggested roll back solution and it did not change anything. Reinstalled Firefox 90.0.2 and now Firefox Plugins section is is telling me that "Widevine Content Decryption Module provided by Google Inc. will be installed shortly." but it doesn't seem to change. I have always stayed updated on MacOS and Firefox versions, and suddenly in early 2021 this has become an issue that persists to date.

Is the current status of Widevine for Firefox on MacOS BROKEN?

There are no roll backs that seem to work, and I can't find anyone else with my MacOS and Firefox versions that are reporting the same problem. Streaming is not only the way of the future, it has been the standard for media viewing for over 5 YEARS. Firefox needs to figure how to make widevine work from the get go or it will quickly go the way of the dinosaur.

I don't WANT to use Chrome (thought I currently do for Netflix), please don't suggest that as a solution.

Asked by pMa1 1 year ago

Answered by cor-el 1 year ago

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Duplicate devices in "Send Tab to Device" list - but not in accounts.firefox.com

I have many duplicate entries in the "Send Tab to Device" menu, which I believe are from old installs. This occurs on both desktop version of Firefox and Firefox Android.… (read more)

I have many duplicate entries in the "Send Tab to Device" menu, which I believe are from old installs. This occurs on both desktop version of Firefox and Firefox Android.

The problem is they do not appear in https://accounts.firefox.com/settings#connected-services so I cannot remove them. Only the actual devices I am using appear there.

Any ideas?

Asked by apathetic 1 year ago

Answered by jonzn4SUSE 1 year ago

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view bookmarks sidebar

i used to have view bookmarks sidebar on toolbar, so it would open side panel with bookmarks with 1 click. installed firefox again and its not there, how do i get the boo… (read more)

i used to have view bookmarks sidebar on toolbar, so it would open side panel with bookmarks with 1 click. installed firefox again and its not there, how do i get the bookmarks toolbar SIDEBAR button back? i dont want to use ctrl b or click multiple times to open the sidebar.

assistance appreciated

Asked by finelookin105 1 year ago

Answered by finelookin105 1 year ago

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Washington Post Crossword Puzzle only partially prints

All of a sudden I can't print the Washington Post crossword puzzles in full. They've been fine for years and I have not made any changes to my desktop or printer. The g… (read more)

All of a sudden I can't print the Washington Post crossword puzzles in full. They've been fine for years and I have not made any changes to my desktop or printer. The grid and clues disappear about 3/4 of the way across the page. The Post said: We suggest trying to use a different browser and device.

Asked by JudyCl 1 year ago

Answered by cor-el 1 year ago