Showing questions tagged: اعرض كل الأسئلة

Chromebook, Firefox for Linux. Display issues: Titlebar, Borders

I'm using Firefox 88.0.1 for Linux on a Chromebook running OS Ver. 91.... which uses Linux 5.4.109-26059-gc7455b8ce0e0 right now - but started on Ver. 88 or something and… (read more)

I'm using Firefox 88.0.1 for Linux on a Chromebook running OS Ver. 91.... which uses Linux 5.4.109-26059-gc7455b8ce0e0 right now - but started on Ver. 88 or something and whatever version of Linix that used. Anybody know why I can't turn the title bar off and why the screen rendering generally looks a bit flaky? I'm guessing it has something to do with the display manager that Google use and that it's not responding any of the Firefox settings. I've tried all the easy stuff like the title bar check box and other settings in about::config

Any ideas?

Asked by martin.noakes 4 months ago

Last reply by TerryN21 4 months ago

Too Much Memory Consumption

Firefox is using too much ram in my Laptop. I'm using the latest version. I have 10gb of ram installed in my Laptop. I am using a mac system, when i open Activity Monitor… (read more)

Firefox is using too much ram in my Laptop. I'm using the latest version. I have 10gb of ram installed in my Laptop. I am using a mac system, when i open Activity Monitor it shows Firefox is using about 56gb of ram. Firefox Webcontent and Webextension are using Extra ram in seprate. But when i opened the inbuilt task manager of the Firefox it doen't show that much. Please Find attached images .

Asked by Abinasi Singh 4 months ago

Last reply by FredMcD 4 months ago

Bookmarks not showing properly

I recently tried to tidy up my browser bookmarks using 'manage bookmarks' and reordered them and removed several duplicates. The tree structure in the library looks kind-… (read more)

I recently tried to tidy up my browser bookmarks using 'manage bookmarks' and reordered them and removed several duplicates. The tree structure in the library looks kind-of weird too, as some directories such as 'bookmarks toolbar' appear 3 or 4 times, sometimes nested within itself.

After I had finished reorganising I exited and went to one of the directories on the bookmarks toolbar, but it is still showing all the old and duplicated bookmarks and none of the more recent ones.

What is happening, and is there anything I can do to fix it?

Asked by LornaJ2 4 months ago

Last reply by FredMcD 4 months ago

Evernote webclipper not functioning anymore

Good day, since yesterday the Evenote Web Clipper stopped working. When reinstalling the web clipper I get the regular screen: "Welcome to Evernote Web Clipper!" where yo… (read more)

Good day,

since yesterday the Evenote Web Clipper stopped working. When reinstalling the web clipper I get the regular screen:

"Welcome to Evernote Web Clipper!" where you have to confirm to enable web clipper. When clicking on "Allow" nothing happens. At the same time occasionally I got the message the Firefox was not directed to Evernote in teh right way.

What have I tried thus far - without positive outcome: - disabling and then enabling the web clipper in Firefox preferences - deleting and re-installing the web clipper - deleting Firefox, re-install Firefox and then re-install the web clipper

The web clipper is functioning fine under Safari.

May it be that the change of privacy policy by Evernote (dus May 15) has something to do with it ?

Thank you for your suggestions !


Best regards, René.

Asked by René de Wit 4 months ago

Last reply by wysiwyg.jt 4 months ago

failure to find server and certain websites

I have been having trouble accessing several Medica websites and am unable to log into my account. We can’t connect to the server at auth1.wip.medica.com. There seems t… (read more)

I have been having trouble accessing several Medica websites and am unable to log into my account. We can’t connect to the server at auth1.wip.medica.com. There seems to be some compatibility issues between Firefox and Medica.

Asked by larntiwi 4 months ago

Last reply by FredMcD 4 months ago

Not able to play videos on BBC.com

I am not able to play videos on the BBC website using Firefox. The videos won't even load (see screenshot). I deleted cache and cookies, but still no result. What should … (read more)

I am not able to play videos on the BBC website using Firefox. The videos won't even load (see screenshot). I deleted cache and cookies, but still no result. What should I do? Thanks. Edit: I have also tried on normal privacy settings.

Asked by mshrf 4 months ago

Last reply by FredMcD 4 months ago

Pop up ad causes site to freeze

There's a problem with the site filmcomment.com that only happens on Firefox and not other browsers. As of today, when I load the site an ad pops up for a newsletter. I c… (read more)

There's a problem with the site filmcomment.com that only happens on Firefox and not other browsers. As of today, when I load the site an ad pops up for a newsletter. I click the X and the text of the ad goes away, but the screen remains dark and the site is unusable. I have turned off all ad blocking for this site and have tried clearing cookies.

Asked by cplester110 4 months ago

Last reply by jscher2000 4 months ago

Firefox crash, tabs lost

In the last few weeks I have been experiencing frequent crashes. That means at least once a day. Most of the times when I submit the report and restart firefox I lose all… (read more)

In the last few weeks I have been experiencing frequent crashes. That means at least once a day. Most of the times when I submit the report and restart firefox I lose all my tabs, which is very annoying since I generally have around ten open all the time - for a reason. My husband also experiences these crashes on his laptop. There is no new software installed, nothing has changed on/in either of the computers, firefox is up to date. I need my browser to be dependable, the crash is one thing, the loss of the tabs is intolerable.

Asked by noematik 4 months ago

Last reply by FredMcD 4 months ago

Trying to sign up for disney plus but get error that website can't load legal document for me to view.

Tried to sign up to Disney plus but receive an error - "We're having trouble loading a legal document for you to review..." and it says to go to the Disney plus page a… (read more)

Tried to sign up to Disney plus but receive an error - "We're having trouble loading a legal document for you to review..." and it says to go to the Disney plus page and view error 66 (yeah I know lol - but wishing doesn't make you a jedi).

The page advises to delete history and cookies etc which I have but I think it's another issue. I have also disabled adblock. I have included a screen shot of the console errors in the hope that this will help with advice. I am trying on my recently new laptop as my prior one has a corrupted drive and needs some work and time for me to fix.. I also tried on that laptop which uses fire fox but received the same error. I have tried on edge on this computer but get the same error. I have not tried on my mobile and may do so but I would like a possible solution to this. I have norton running but I don't know how to disable it and not sure if this is the issue. My internet is not bad so I don't think it's an Internet issue.

Any advice or suggestions would be welcome. - thanks.

Asked by mandable 4 months ago

Last reply by cor-el 4 months ago

Firefox still constantly crashes

I posted this question before, and it got escalated, but there wasn't a resolution or fix suggested. I am hoping with more crash reports I can get some help finding a sol… (read more)

I posted this question before, and it got escalated, but there wasn't a resolution or fix suggested. I am hoping with more crash reports I can get some help finding a solution! Firefox is now crashing routinely - as in, many times each day. I am at my wits end! It's not profile-related as I sync my browser profiles and have no issues on my other computer. I did a clean install, and the crash frequently slowed for a while, but now I'm back to tearing my hair out. Please help!

Here are the recent crash reports: bp-fdc51734-9975-4a67-a33f-348cb0210517 5/16/21, 6:48 PM View bp-b39dd934-e7ae-4f8b-80f7-1123d0210517 5/16/21, 6:48 PM View bp-cdead43d-7977-4425-95b7-e589d0210517 5/16/21, 6:48 PM View bp-7a93ee79-f638-4e30-b3bf-f66d90210517 5/16/21, 6:48 PM View bp-c16b3c85-3a20-4923-8ae7-4b72b0210517 5/16/21, 6:48 PM View bp-765b10f5-9988-4955-804f-175a90210517 5/16/21, 6:48 PM View bp-db61262c-686c-4a74-b141-4d4740210517 5/16/21, 6:48 PM View bp-3e3e63df-bb83-40f2-9058-b3b9c0210517 5/16/21, 6:48 PM View bp-d917cb17-4011-485f-974f-303880210517 5/16/21, 6:48 PM View bp-7831bfb3-dd19-43fb-b222-57c8b0210517 5/16/21, 6:48 PM View bp-653aee9f-1e77-4150-be7e-26a940210517 5/16/21, 6:48 PM View bp-8a89c943-4384-4b36-b30e-5f3d80210517 5/16/21, 6:48 PM View bp-c0a188b3-66e6-4530-8193-433840210517 5/16/21, 6:48 PM View bp-afca439c-82b6-446e-bb53-9b52f0210517 5/16/21, 6:48 PM View bp-a0f8dc37-5685-4b98-901d-dd2850210517 5/16/21, 6:48 PM View bp-9d78a008-f795-4447-b5a0-49f270210517 5/16/21, 6:48 PM View bp-67a74ec3-cf4e-4e4c-9378-a06060210517 5/16/21, 6:48 PM View bp-efb8faac-8570-4aaf-8e8a-1494c0210517 5/16/21, 6:48 PM View bp-03e450d7-37a2-469c-b71d-ef8ed0210517 5/16/21, 6:48 PM View bp-4d2a1325-5742-47e0-8d65-2ca220210517 5/16/21, 6:48 PM View bp-667d292b-3d39-48c4-824d-54de60210517 5/16/21, 6:48 PM View bp-c716da51-24d7-48f4-8b2e-c1fbd0210517 5/16/21, 6:48 PM View bp-94f1c241-8f4f-4cfd-95e9-cf76d0210517 5/16/21, 6:48 PM View bp-9dd81788-bd24-4295-854c-487270210517 5/16/21, 6:48 PM View bp-5ca07018-55c1-48df-9936-d13dc0210517 5/16/21, 6:48 PM View bp-c00e9ba3-9fb3-46e0-873b-a2d150210517 5/16/21, 6:48 PM View

Asked by alifreeman93 4 months ago

Last reply by FredMcD 4 months ago

Constant crashes since the start of the day

Since the start of the day, Firefox has been constantly crashing constantly. Usually when I try to click / open / load a new tab or page, but sometimes just leaving it op… (read more)

Since the start of the day, Firefox has been constantly crashing constantly. Usually when I try to click / open / load a new tab or page, but sometimes just leaving it open causes a crash. I've tried to reinstall twice, but no luck. Safe Mode also did not help, so I assume it has nothing to do with add-ons. I also did a "Refresh" but, again, nothing. I did a full system scan (BitDefender, if it matters) but it did not detect any malware. Lastly, I restarted the computer and Firefox still constantly crashes.

Here are the crash report logs:

- bp-611b4c56-1e4d-4a1e-8b80-c648a0210517 -bp-48c4f0b9-8c93-4b5b-88bb-d3a100210517 -bp-49113762-959a-4788-8938-3670b0210517 -bp-b477e31a-35ac-4329-ba5c-d64120210517 - bp-42df11e0-7feb-4754-9d09-365980210517 - bp-f7a76c79-cade-4f76-9241-143590210517 - bp-208c4fa5-aabb-4455-a89d-a03c60210517 - bp-96d5b8c0-521e-4478-ba5d-755680210517 - bp-477a91fe-2409-4ae8-b263-8ff7c0210517 - bp-1c0ad77d-8945-4794-8e68-5aa370210517 - bp-58ca09c9-4bab-476d-8bcc-0485e0210517 - bp-cb70f76f-f68e-4933-a3af-294cc0210517 - bp-60d36a45-5feb-41e3-876f-420490210517 - bp-d359f5bd-d498-4935-bb66-e7f200210517 - bp-071e3332-79e9-4e5a-9eb3-a8b000210516 - bp-7bed91f6-fcb6-450e-87d3-106e10210516

Asked by Nicolas 4 months ago

Last reply by FredMcD 4 months ago

"Secondary email must be different than your account email"

I am trying to update the primary email associated with my Firefox account. My primary email is listed as <primary@domain.name>, for example. My secondary email is … (read more)

I am trying to update the primary email associated with my Firefox account. My primary email is listed as <primary@domain.name>, for example. My secondary email is not assigned. When I try to add <preferred.email@domain.name> to my secondary email, I get the message: "Secondary email must be different than your account email"

I do not see this "account email" listed anywhere. Where do I find it, and how can I change it?

Many thanks, bd89

Asked by bigdata 4 months ago

Last reply by einarpall 3 months ago

Repetitive Tab Crashes

FF tabs are constantly crashing despite restarts, updates, add-on removals, etc. Looking for any help or guidance to resolve. Thanks! https://crash-stats.mozilla.org/repo… (read more)

FF tabs are constantly crashing despite restarts, updates, add-on removals, etc. Looking for any help or guidance to resolve.

Thanks!

https://crash-stats.mozilla.org/report/index/224749ec-855f-4ba9-8e8a-2c2e30210519 https://crash-stats.mozilla.org/report/index/70328358-6b85-4964-9b1c-452490210519 https://crash-stats.mozilla.org/report/index/6396a485-815b-4a51-aa3a-2be070210519 https://crash-stats.mozilla.org/report/index/1e129a02-fe06-421e-bba6-c11000210519 https://crash-stats.mozilla.org/report/index/c6fb13f5-6dbc-4c8f-a5ef-3b98a0210519 https://crash-stats.mozilla.org/report/index/9a267b45-d782-4904-8e9c-6d13e0210519 https://crash-stats.mozilla.org/report/index/89cdfc01-ce2c-41fc-8baa-8d2200210519 https://crash-stats.mozilla.org/report/index/4a3afc32-d5a5-40d6-8555-ec05a0210519 https://crash-stats.mozilla.org/report/index/6c050437-8cf8-4cda-be88-2ed080210519 https://crash-stats.mozilla.org/report/index/e314ae52-9105-40b9-9ee3-970790210519 https://crash-stats.mozilla.org/report/index/5fdb8f85-e064-4567-ab57-b51c10210519 https://crash-stats.mozilla.org/report/index/8d2d60f6-69c5-46f4-b3b7-92d570210519 https://crash-stats.mozilla.org/report/index/0bb898e4-8e4e-4c0b-909d-187f40210519 https://crash-stats.mozilla.org/report/index/ad2ddc11-d497-4718-b147-636ce0210519 https://crash-stats.mozilla.org/report/index/ae237fc6-4ec5-4af7-b611-278480210519 https://crash-stats.mozilla.org/report/index/a75ace02-0ddd-4a81-b4b3-699420210519 https://crash-stats.mozilla.org/report/index/643df148-b7b7-4f65-8e49-4c3d70210519 https://crash-stats.mozilla.org/report/index/dce93a39-e135-45be-966e-5bec90210519 https://crash-stats.mozilla.org/report/index/f30e09cd-f87e-4299-9bf0-5b3d30210519 https://crash-stats.mozilla.org/report/index/77885728-76e8-425c-88c1-23ce80210519

Asked by Steve 4 months ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 4 months ago

Specific Firefox process has very high CPU usage, causing my system to stay constantly spiked at 100% (and consequently get very hot)

This is being categorized as privacy and security issues since every other search I've done for such issues point to plugins or datamining/cryptomining viruses. I've done… (read more)

This is being categorized as privacy and security issues since every other search I've done for such issues point to plugins or datamining/cryptomining viruses. I've done every possible scan for my system for viruses and nothing popped up, I've browsed Explorer manually for all the files and any possible anomalies, and nothing strange has come up.

I've attached an image of the specific process that is doing this. I would like actual help, not just "check your plugins" or "run an AV scan" or something of that sort. If it's an obvious troubleshooting step, I've already tried it to no avail. Not trying to be rude, I just don't like "support experts" that give super obvious advice when it's clear the asker already has knowledge of it.

Some further clarifications:

  • Once ended through task manager, the process does not run again until I reboot my computer.
  • Forcing it to shut down through the task manager does not close my firefox if it's open, nor does it affect it in any functional way from my observations. This process is seemingly entirely useless, which only further raises suspicion.

Asked by Revontulet 4 months ago

Last reply by FredMcD 4 months ago