منتدى دعم ”Firefox“

@mozilla

 Only Firefox browser is logged in my Facebook account. Login and password  are not saved. If I loose session, account is gone. Please help view and save my password.

So, I had to do a clean install of my OS, and after reinstalling firefox, I have a Facebook Notification bookmark I cannot remove. Can anyone advise on how to remove it?

I get this message; Did Not Connect: Potential Security Issue

Firefox detected a potential security threat and did not continue to www.google.com because this website requires a secure connection.

I have no trouble accessing these sites with Safari. I've taken a number of steps to correct, such as running a malware scan, clear cache and history, starting in safe mode, yet nothing has worked. Any suggestions?

Thanks,

Many people who answer questions in Mozilla support at least give the appearance of having forgotten that most people with questions are probably those who need the a-b-c's of the answer s-p-e-l-l-e-d--o-u-t for them, including myself. I found the archived answer to my basic question but couldn't use it because it didn't go back to the very beginning and explicitly give every step of how to do whatever it was that was asked for.

I know I have to sign in to AMO. I just don't know how.

So HOW?

Hello. Had installed Mozilla awhile back, then uninstalled it but could not remember why. After re-installing, the issue has come back and think it best to ask. I use Free Download Manager and the add-on is active and downloads OK. Problem comes when handling streaming videos. When an object I intend to download has a download button, FDM automatically picks and handles the download; however, when I right-click a streaming video and "Save Video As", Mozilla does not pick the download via FDM but switches to the traditional download method. Interestingly, same scenario in Chrome and Edge, the "save video as" via FDM works picks perfectly. Please help. Thanks

I can't bookmark anything now on my mac computer, there is no "Bookmark page" option anymore! Last month there was no refresh button . Why do these things disappear? I refreshed firefox. Keyboard commands do work but this is annoying especially when I must always force quit firefox and half the time that doesn't always work! May be time to move on to another browser things are always so slow!

Firefox removed the "View Image" option from the right click menu. You can "open image in new tab" but that is not the same thing and is not what I'm trying to do. The inconvenience of this removal is driving me mad. "View Image" was literally the only thing Firefox had for me over Chrome and I would really like it back. Is there any way to customize or modify Firefox to regain this option? Or if a developer is hearing this, can you bring back that option somehow? I don't want to run an older version of FIrefox just to have it work, especially with the security risk that poses.

Hello!

It seems that my vertical scroll bar is missing on most sites (not all, apparently, but at least 70-80% of sites). How do I fix this? I have searched the settings and forums, but cannot seem to find an answer? If you can direct me at it, would be great!

Thank you!

Ever since you last changed Preview, it takes FOREVER for the darn page to load (be seen in Preview) and then FOREVER more to print. Half the time my doc doesn't even show up the first time Preview loads and I have to repeat it. The only work-around I've found is to open my doc in Safari and then print - which is insane. What's wrong with Firefox??

Within the last week, I have been unable to view posted images sent to me from apparently only the USPS website. Images embedded or attached to other emails have not been a problem. I use Yahoo (AT&T) as the mail service. This issue does not exist with other browsers used - Google, Edge or Opera. It appears to be only this particular combination of browser, email client and website. I have done all of the suggested tasks including re-installing Firefox. Apparently both Firefox and the USPS updated portions of their software in the last week or so. Also note that I am not tech savvy. Thanks.

I have had AddBlockPlus installed for years blocking ALL adds ! I have lately seen adds before I can see videos in YouTube ! I use FireFox in latest update - automatic updates itself.

I have tried to UN-install and then RE_install AdblockPlus with no luck - I stille on some videos have adds - one or even two - before I can see the video !

If I wait for a while to start the video sometimes the adds disappears and I can see the video.

I beleave it has to do with updating Windows to 20H2 - because I think I have got the problem after that update.

What can I do to get these adds til Hell ?

Hello, the Add-ons and Themes page does not open, neither from options nor from side bar. It shows only a blank page. Thanks for any advise. Gisela

I reset my password on my firefox account and lost all my bookmarks, passwords etc. I didn't know it would be lost. Now I have remembered the old password. Is it possible to recover the old data (firefox sync)?

Suddenly on my Wordpress website all the embedded google maps on posts are showing "maps.google.com will not allow Firefox to display the page if another site has embedded it". They've worked for months. Won't display on Firefox or Firefox Android. I can't even edit the maps in WP (Elementor widget) - shows the same banner.  ?

Windows 10 Firefox 88/89 64-bit PC It seems there was a compact mode before version 89? I don't know if that's what I want.

I would like to have a simple selection in FF Preferences to turn OFF the Proton stuff. I am not an IT geek and I'm not comfortable doing things like changing CSS code - if I knew how to do that stuff, I'd be using Linux not Windows. Since I'm stuck with Windows, I rely on a good browser like FF v.88 to take care of the technical stuff.

Version 89 seems to be OK with Proton shut off, but I hear this is a temporary fix. I also don't know if shutting off Proton fixed the spacing nightmare in Bookmarks - I lost mine reloading v.88 and haven't had a chance to look for them. (v.89 is on the PC upstairs - this one is still on v.88.)

For some context on the anger at FF's change, those of us who use Facebook on a regular basis were forced into a horrendous update in late 2021 which barely works, and Facebook continuously changes code, fixing what isn't broken. To find that the browser we've relied on for years did the same with no warning is very upsetting.

I'd like to get a message directly to Mozilla but "Submit Feedback" has been shut down for over a week.

My current FF version is 88.0 [64 bit]. Websites are flagging FF 88.0 as outdated. There is a 88.01 version shown as available. Latest available FF version is 93.0

Firefox Releases

Updating using the Help > About function does not show any available updates. Can someone please explain what is going on? Thanks.

I just installed Firefox to my laptop and noticed that Japanese characters are not working. I tried to change the language from english to japanese because I thought it would install the characters but didn't work and rolled back to english. I need to read japanese texts in webpages.... I also checked text decoding from settings > more > text decoding. Unicode is selected and I cannot change to anything else, it is unselectible. What should I do to be able to use the browser properly?

Recently, I think it was yesterday when I updated FireFox developer to 88.0b2 (64bit) on my OS Windows 10 Pro (x64) 22H2 19042.870.

Firstly I noticed "take screenshot" option dissapeared from "3 dots" on the URL bar. Secondly, the "paste" (right click or CTRL + V) stopped working.

I cannot paste text neither from my Notepad or some Text Editor as usuall to some input field or textarea on some Website.

I can copy text from some input field of an Website, but cannot paste the text inside it from a Windows Explorer or whatever.

What is that wrong with FireFox stable/unstable versions?

I've had problems on "normal" FireFox, now I got them either on "developer". I really like this browser, but more and more it seems I would need to switch to some other just because.

screenshot option is missing since WIN 10 20H2 update yesterday

Tried toggling true/false screenshot settings in about:config with close & reopen firefox inbetween