Showing questions tagged: اعرض كل الأسئلة
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Can't add bookmarks

Hi guys~ for some reasons I can't add bookmarks on my firefox browsers. At first, the marked webpage will only show names but not the link, when i click on the bookmarks … (read more)

Hi guys~ for some reasons I can't add bookmarks on my firefox browsers. At first, the marked webpage will only show names but not the link, when i click on the bookmarks that i saved it won't direct me to page. Now even worse, the bookmark function doesn't work at all. I tried restore all my settings and redownloaded firefox three times, it's always the same problem. Also the history function doesn't store my current browsing history at all. I 100% sure I didn't change anything at the privacy section.

Asked by xchristina5945 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Ad Blocker ad blocker in menu bar and cannot be removed

Hello, In Firefox's toolbar there is an unknown ad blocker named Ad Blocker. This is NOT Ad Block. This supposed ad blocker is not blocking ads and cannot be uninsta… (read more)

Hello,

In Firefox's toolbar there is an unknown ad blocker named Ad Blocker. This is NOT Ad Block.

This supposed ad blocker is not blocking ads and cannot be uninstalled; it does not show up as an extension or add-on.

I also interferes with other ad blockers like Ad Block, so I had to uninstall the latter

The symbol for this Ad Blocker in the menu/toolbar at the top is a shadowed, almost invisible, backward hand, the mirror opposite of the hand symbol Ad Block uses as its insignia.

I cannot find any information about this Ad Blocker ad blocker online.

Does anyone know about it and how to get rid of it?

Also - I've run three version of anti-malware software and none found it or got rid of it.

Thank you

Asked by tvhodony 1 year ago

Last reply by FredMcD 1 year ago

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Copying from clipboard - pasting twice!

Since version 86, there's something wrong with copying from clipboard (text or image) and pasting in Gmail/Firefox, the pasting now happens twice. Other webmails are OK… (read more)

Since version 86, there's something wrong with copying from clipboard (text or image) and pasting in Gmail/Firefox, the pasting now happens twice.

Other webmails are OK in FF, such as Gmail in Google Chrome.

Asked by SpeedyKepke 2 years ago

Last reply by sjboedecker 1 year ago

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Address bar background has orange stripes with a robot icon

This just started occurring on my PC when I use Firefox: why is the background of the address bar orange/yellow with diagonal stripes and there is a robot at the start of… (read more)

This just started occurring on my PC when I use Firefox: why is the background of the address bar orange/yellow with diagonal stripes and there is a robot at the start of the web address? I'm concerned it may be a virus or the web browser is being remotely monitored.

Please refer to the attached image. Thank you,

Asked by SurlynSalsa 2 years ago

Last reply by cor-el 1 year ago

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Firefox stops responding

So one day Firefox just stopped responding, it started responding again, but now it just randomly stops and then starts again a few seconds later. Bitdefender detects no … (read more)

So one day Firefox just stopped responding, it started responding again, but now it just randomly stops and then starts again a few seconds later. Bitdefender detects no viruses and I tried disabling all extentions and addons. I have an Intel Core i9-10900K, an RTX 2070 SUPER, and 32GB of RAM, so that isn't the problem, but I did observe that when it stops responding, logical processors 2, 12, 14, and 15 spike in usage.

Asked by TinsellyCone 2 years ago

Last reply by FredMcD 1 year ago

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Chat window does not open

Hi, when I'm on pages where I need to chat with customer service, Firefox has stopped opening the chat tab / window. I click on "chat" but no one happens. Nothing opens a… (read more)

Hi, when I'm on pages where I need to chat with customer service, Firefox has stopped opening the chat tab / window. I click on "chat" but no one happens. Nothing opens and no message pops up is stopped. Why does it happen like this all of a sudden? I have not made any changes to settings.

Asked by 20tassar 2 years ago

Last reply by Qboy61 1 year ago

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Authenticator

Hello, i set up 2 step verification on my Firefox account (using Authenticator application), but not possible to connect Authenticator app with Firefox account scanning Q… (read more)

Hello, i set up 2 step verification on my Firefox account (using Authenticator application), but not possible to connect Authenticator app with Firefox account scanning QR code...

Asked by PetrSP7 2 years ago

Last reply by TyDraniu 1 year ago

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Firefox won't let me add Last Pass.

I have several different browsers on my system. Firefox is the only one that doesn't allow Last Pass. It says it's recommended but when I try to add it it says it can't D… (read more)

I have several different browsers on my system. Firefox is the only one that doesn't allow Last Pass. It says it's recommended but when I try to add it it says it can't DL it.

Asked by johnl600 2 years ago

Last reply by johnl600 1 year ago

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RAM usage increases as time passes.

I have noticed that if I leave an empty firefox tab open after sometime the empty tab somehow would start using a large amount of RAM. I don't know if it is expected beha… (read more)

I have noticed that if I leave an empty firefox tab open after sometime the empty tab somehow would start using a large amount of RAM. I don't know if it is expected behaviour or not. I came to know about this problem as I use a laptop and I very rarely put it to sleep, so my laptop would idle out on charging with a empty firefox tab open and it would start out with consuming reasonable amount of RAM but after I return mabye after 20 minutes and the RAM usage would skyrocket to about a gig for only firefox with that empty tab. I do have 4 add-ons installed but firefox behaves the same when I restart it in safe mode. Any help is very much appreciated.

Asked by aayumishraam02 2 years ago

Last reply by oskars.grauzis 1 year ago

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Broken Dowloads

Hi, I was downloading a few videos last night and the last one seemed to get stuck. Completely done, .part was gone but would not finish. I could not pause it either. Lef… (read more)

Hi, I was downloading a few videos last night and the last one seemed to get stuck. Completely done, .part was gone but would not finish. I could not pause it either. Left in the downloads as "unknown time left". Downloading it again finished with no problem but was left with a file I could not delete. I tried downloading a couple other things and they too got stuck. I used an addon download manager that removed them from Firefox's download progress but could not delete them. I tried using cmd to delete them and had no luck being able to delete them that way. So I am stuck with 1 at "unknown time", 1 file at .98 gb, 2 files with 0 bytes and 3 .part that I cannot remove.

Edit: Restarting let me delete them. I'm just worried as to why they wouldn't finish now

Asked by Cmc 11 months ago

Last reply by Dropa 11 months ago

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"Clear Recent History" window doesn't close automatically

Hello, after an internet session I'm using the "Clear Recent History" (STRG+SHIFT+Delete) function. Sometimes this window doesn't close automatically, when I'm click the… (read more)

Hello,

after an internet session I'm using the "Clear Recent History" (STRG+SHIFT+Delete) function. Sometimes this window doesn't close automatically, when I'm click the OK-Button.

Is this a BUG?

Best regards

Thomas

Asked by thomas.kelso 2 years ago

Last reply by Terry 1 year ago

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password manager

Just a general question : firefox on windows I used to have lastpass as password manager. as they are moving out nice features from the free version to the payed ve… (read more)

Just a general question : firefox on windows I used to have lastpass as password manager. as they are moving out nice features from the free version to the payed version I switched to lockwise. But it does not maintain automatically your password. What password manager are you using ? does it have the maintain feature of updated password ? Thanks for all recommendations Best regards, Guy

Asked by Guy Przytula 2 years ago

Answered by Naheed 2 years ago

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Firefox losing history

I never delete history! But I noticed this since long time ago, e.g. I want to go on a website - I was recently on (if I closed it already) but it is not in immediate sea… (read more)

I never delete history! But I noticed this since long time ago, e.g. I want to go on a website - I was recently on (if I closed it already) but it is not in immediate search history - it happened to me multiple times!

Also now: I was searching for one keyword a lot, like 50 times and in history are barely like 7 hits. No idea why it is not there!!!

Please help.

Asked by empleat 2 years ago

Last reply by empleat 1 year ago

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Namea window

Hello, I am more or less using firefox sometimes, I would like to understand if there is a option to name a certain window, and to gather all related tabs in this named w… (read more)

Hello, I am more or less using firefox sometimes, I would like to understand if there is a option to name a certain window, and to gather all related tabs in this named window. Many thanks Frank

Asked by frank186 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Change of ID

All of a sudden I'm getting the Yahoo maiil ID changed to Google Mail with out any authorisation on my part ? I know Google owns Yahoo. I use Yahoo mail all the time… (read more)

All of a sudden I'm getting the Yahoo maiil ID changed to Google Mail with out any authorisation on my part ? I know Google owns Yahoo. I use Yahoo mail all the time and Yahoo is my ID for many applications so why has this happened ? If something like this can change unknowns to me does this mean that Google has control of my MAC and FireFox and its content .??

Asked by dwnunderoz@mail.com 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Firefox Lesezeichen

Hallo, habe ein Problem meine alten Lesezeichen auf meinem neuen Laptop ein zu binden. Kann auf dem alten PC die Sicherung nicht mehr machen, da dieser gecrasht ist. Komm… (read more)

Hallo, habe ein Problem meine alten Lesezeichen auf meinem neuen Laptop ein zu binden. Kann auf dem alten PC die Sicherung nicht mehr machen, da dieser gecrasht ist. Komme aber an die Daten von der Festplatte. Habe mehrmals versucht die places.sqlite, Bookmarks und all die andern Daten, nach Anleitung vom Internet in meinen neuen PC ein zu spielen. Leider ohne Erfolg. Gibt es hier ein Problem mit Win 7 32bit(alt) zu Win10 64bit(neu). Über Tips und Anregungen wäre ich Dankbar.

Asked by peter.decher 2 years ago

Last reply by cor-el 1 year ago

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Missing function on browser vers 87.0

firefox browser vers. 87.0 Previous Version When you rightclick on a grafic i found in the context menu "grafic info" which shows width and hight. Now in the 87.0 ve… (read more)

firefox browser vers. 87.0

Previous Version When you rightclick on a grafic i found in the context menu "grafic info" which shows width and hight.


Now in the 87.0 version this very usefull feature has been removed.

Please restore this function.

Meanwhile I am trying to roll bak to vers 82.02

Enzo

Asked by h.faerber 2 years ago

Answered by jscher2000 - Support Volunteer 1 year ago

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connexion with e-services belgian government

Hi, i'm from belgium. Since a week i try to connect to the e-services of the belgian government with cardreader and Eid (electronic identity). i re-installed successfull… (read more)

Hi, i'm from belgium. Since a week i try to connect to the e-services of the belgian government with cardreader and Eid (electronic identity). i re-installed successfully many times the software. The testing of the cardreader and Eid were ok. Still it is impossible to connect. I never had problems in the past to connect, why now ? what has changed ? It is rather urgent, because of the ultime deadline (yet passed!!). Can anyons help me ? Thanks.

Asked by monique-leroy 2 years ago

Last reply by firefox2017 1 year ago

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Changes in Firefox from Version 86 to 90, 92

Apologies for asking this here, but I've done the Google and can't find an answer. Background: I keep 2-3 Firefox versions and profiles on my computer. The software is i… (read more)

Apologies for asking this here, but I've done the Google and can't find an answer.

Background: I keep 2-3 Firefox versions and profiles on my computer. The software is in, for example, directories FFox82, FFox84, FFox86 The profiles are in, for example, directories Firefox82, Firefox84, Firefox86 (The software and profiles are on different drives.)

When I do an upgrade, I copy the newest software to a new directory and rename it (e.g., FFox92 - so now there are 4 sw directories) Then I copy the newest profile directory and give it a corresponding name (e.g., Firefox92 - so now there are 4 profile directories). I install the new version to its directory and thenlaunch with a -p option. Then I create a new profile and point it to the corresponding folder. Then I launch the new version with the -p option pointing to the new profile directory.

This has worked for decades.

But I just tried it with Firefox 90 and Firefox 92 and NO GO. It acts as if I've never used Firefox before. No apps, no toolbars, no bookmarks, nothing.

What is going on? Am I stuck on Firefox86 for the rest of the century?

And, please, don't tell me how wonderful these new versions are and I should simply accept the change. I have a virtual lifetime invested in the toolbars, extensions and bookmarks on my computer.

I simply want to know if there is a fix and, if so, what it is.

Asked by RemySecor 1 year ago

Last reply by Terry 1 year ago