Showing questions tagged: اعرض كل الأسئلة
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Primary Password needed to access Lockwise... but I don't have a Primary Password

I'm a brand-new Firefox user, just trying to import or recreate my login data from Chrome. Every time I've clicked "Import" from Lockwise and checked the appropriate boxe… (read more)

I'm a brand-new Firefox user, just trying to import or recreate my login data from Chrome. Every time I've clicked "Import" from Lockwise and checked the appropriate boxes, I get a dialog box telling me that the import was successful... but Lockwise still tells me "No logins found." I do know that importation of some kind is happening because my bookmarks imported just fine. Prompts to save my logins still appear, but passwords do not get saved, as evidenced by the "No logins found" message where a list of my saved logins should be. When I attempt to create a login manually, I get a dialog box like the one used to create a Primary Password, except it looks more like a system dialog box, something from Windows rather than from Firefox (image 1.1). I've tried entering all the passwords I can think of into this dialog box--my OS password, my Firefox password, the password I'm trying to save, the password I would choose for my Primary Password if I had one--only for another box to pop up stating "Unable to change password" (image 1.2). Upon closing this box, a red banner appears stating that there was an error while trying to save the password.

One of the times I was trying to use Lockwise, a bar appeared at the top of the screen stating that I needed to use my Primary Password--which I didn't have and still don't--to access my logins. I can't remember what I did because I've tried several things, but if I figure out how to recreate that I'll update this post. I attempted to create a Primary Password from my Options menu by checking the box next to "Use a Primary Password." Even though it clearly recognizes that I don't have a Primary Password set, I still get an "Unable to change primary password" notice (image 2). I've tried resetting it, but to no avail. I have also followed the advice of all the relevant articles I could find (e.g., the help article on what to do if your passwords aren't saving), but nothing so far has fixed the issue.

Lastly--it seems like I'm getting the system-dialog-looking box about every hour or so, always twice in a row: I'll click "cancel," and then it will show up again. I also can't seem to log out of my Firefox account, as that same dialog box appears and prevents me from doing so.

What is going on here? Is there anything I can do to fix it?

Asked by bluephoenix73 1 year ago

Answered by bluephoenix73 1 year ago

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log in cumbersome compared to safari on mac

After dragging firefox icon to dock on mac, unlike safari, it asks for user id and password each time I want to use it, sending notification by e-mail about the log in. … (read more)

After dragging firefox icon to dock on mac, unlike safari, it asks for user id and password each time I want to use it, sending notification by e-mail about the log in. Is this necessary as safari doesn't need this, and if so, is it easier just to use safari as default browser instead of firefox? Or can this be changed in settings without harming my security, as I'm using it on my mac from home. Some things work better with Firefox, but it I have to login and enter a password each time to use it, then it makes it cumbersome to use Firefox as a default browser. Thank you, First time user of Firefox on Mac.

Asked by jeff136 1 year ago

Answered by Wesley Branton 1 year ago

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Extensions

I installed Firefox onto my third device, and it synced my data, including my extensions. The only thing is, they don't show up in my tool bar like they do on my other de… (read more)

I installed Firefox onto my third device, and it synced my data, including my extensions. The only thing is, they don't show up in my tool bar like they do on my other devices. I tried several different things, but the icons for the extensions don't even show up in the customization tab. They don't autofill or work at all, despite saying that they are installed and active.

Asked by gocoda 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Firefox suddenly crippled - not loading any pages - fresh install hasn't helped

It's a bit galling, that I'm having to do this with Chrome, but Firefox (85.0.2 (64-bit)) has simply become useless. I even tried a fresh install of the beta version, to… (read more)

It's a bit galling, that I'm having to do this with Chrome, but Firefox (85.0.2 (64-bit)) has simply become useless. I even tried a fresh install of the beta version, to no avail.

The only page that displays, is the about:support troubleshooting page.

Asked by furriephillips 1 year ago

Answered by cor-el 1 year ago

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why do pages display a thick dark rectangle in top left hand corner, See image

when i open a new page i find the top lefthand area of the page is encased in a thick black rectangle. this makes it difficult to select links within this area as they a… (read more)

when i open a new page i find the top lefthand area of the page is encased in a thick black rectangle. this makes it difficult to select links within this area as they are all out of alignment. i have searched options and settings in firefox to try to stop this occuring to no avail, any solutions?

Asked by spiper42 1 year ago

Answered by cor-el 1 year ago

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Poblem with cut and paste

When I try to paste something into a comment, I get this: "16.00 Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-na… (read more)

When I try to paste something into a comment, I get this:

"16.00 Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:6.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:16.0pt; font-family:"Arial",sans-serif; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}"

How can I stop this?

Asked by bob.abbott 1 year ago

Answered by cor-el 1 year ago

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Cannot reach popular website

Hello, I use a popular website hrca.net (Hornby Railways Collectors Association). Since about 12th February this year attempted access just times out saying the site is b… (read more)

Hello, I use a popular website hrca.net (Hornby Railways Collectors Association). Since about 12th February this year attempted access just times out saying the site is busy or down. I get the same problem using other browsers. Firefox flags a certificate/name/address error warning which can be bypassed but not very convenient and possibly unsafe. The owner of the website asked me to try the IP address as a test and it works perfectly. Why is Firefox suddenly flagging this problem after 6 years of using this site without any issues? The website owner says no other users have reported any problems. There are 2000+ users. I have tried clearing the cache, disabling add-ons and resetting Firefox. Using CMD tracert I have discovered the IP address called by hrca.net on my laptop is not the same as the one supplied by website owner. Any ideas would be greatly appreciated.

Vic Mumby

Asked by v.mumby 1 year ago

Answered by jonzn4SUSE 1 year ago