Showing questions tagged: اعرض كل الأسئلة
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large black boxes or lines are appearing and preventing me from entering text in varous programs’ for ‘Firefox’

large black boxes or lines are appearing and preventing me from entering text in various programs’ for ‘Firefox’ These are very large black "boxes" that also cause gmail… (read more)

large black boxes or lines are appearing and preventing me from entering text in various programs’ for ‘Firefox’

These are very large black "boxes" that also cause gmail to flick in and out from a large to a small display

Asked by Graeme 1 year ago

Answered by cor-el 1 year ago

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SEC_ERROR_UNKNOWN_ISSUER for Google and Youtube

I am getting a certification issue when trying to visit 2 specific sites which are some of the most visited sites in the web: https://www.google.com and https://www.youtu… (read more)

I am getting a certification issue when trying to visit 2 specific sites which are some of the most visited sites in the web: https://www.google.com and https://www.youtube.com

The error it shows when trying to visit these 2 pages, is SEC_ERROR_UNKNOWN_ISSUER.

I have tried to troubleshoot it and follow the solutions recommended at: https://support.mozilla.org/en-US/kb/error-codes-secure-websites#w_the-error-occurs-on-multiple-secure-sites

however none of the solutions described in this guide worked to solve my problem.

In that guide, one of the suggested solutions is to scan my system for any malware. I used the following: Windows Defender Maleware Bytes AntiMalware Karpersky TDSSkiller however the results are all clean.

In the guide, it suggested that I check the clock as well. The system clock however is synchronized.

Last, I have resetted Firefox Profile but this didnt fix the issue either.

I shall note that the issue appeared yesterday and so far nothing helped fixing it. Not even the system restarts.

The issue about visiting these two sites, is limited only to Firefox.

I can access https://www.google.com and https://www.youtube.com without problems using Google Chrome and the Opera Browser.

Also, Google Mail and Google Translate work fine on Firefox. These two sites can be accessed with Firefox without causing any SEC_ERROR_UNKNOWN_ISSUER errors.

Asked by SilentResident 1 year ago

Answered by philipp 1 year ago

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Can't play some Youtube-Videos / Twitter "Your browser does not currently recognize any of the video formats available"

Hello Everyone I'm having troubles with playing some Youtube-Videos and Twitter Videos. I had to re-install my Windows 10 (64 Bit) due to some hardware-issues which are … (read more)

Hello Everyone

I'm having troubles with playing some Youtube-Videos and Twitter Videos. I had to re-install my Windows 10 (64 Bit) due to some hardware-issues which are not related, and I'm having this issue since then. Here are the steps that I already did:

-Removing all Add-Ons -Starting in Safe mode - Deinstalling and reinstalling Firefox, then starting in safe Mode -Deinstalling Firefox with a tool that also deletes all Firefox-Related Registry Keys and App-Data Files and reinstalling it to a different path (other HD) -Disabling add-ons - Disabling Open264 Videocodec and widevine content decryption module (more just because of frustration^^, but I was then able to play some Youtube videos after this one) - mediasource.enabled is active (and all the other ones as well) -Installed addons (even though it didn't work with them disabled as well): NOscript( youtube videos are allowed, some of the are working), Ublock Origin, Video Download Helper, HTTPS Everyhwere, Tree Style Tab, Limit distracting sites - Updating to the newest Firefox-Version (which came out today)

Btw: on https://www.youtube.com/html5/ it tells me that everything works fine and I have of course the newest Firefox-Version installed.

Do you guys may have any other ideas?

Thank you for your help.

Kind regards,


Gabe

Asked by mcbob 1 year ago

Answered by FredMcD 1 year ago

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Sync not working and stuck on loading forever

Hello, I have problems making the sync feature work on my Laptop+Android device. On my laptop, the "synchronize now" feature seems to work, but after ending doesn't actua… (read more)

Hello, I have problems making the sync feature work on my Laptop+Android device. On my laptop, the "synchronize now" feature seems to work, but after ending doesn't actually update my open pages. On my Android device it's even worse, it gets stuck on loading forever and never syncrhonizes anything. I had read that other synchronization features like history, bookmarks etc. might be the problem because they require a lot of time, so I kept them out of my synchronization. Even after that, the problem is still present on both my PC and my Smartphone

Asked by fil.hip 1 year ago

Answered by fil.hip 1 year ago

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Hmm. We’re having trouble finding that site.

I saw a post on this where they were instructed to go to safe mode and Viola! it works. That is fine, but it does not fix the problem. My Firefox browser opens all links… (read more)

I saw a post on this where they were instructed to go to safe mode and Viola! it works. That is fine, but it does not fix the problem.

My Firefox browser opens all links except what appears to be links from ads or forwarding links from a site to where something is being sold.

Whenever I click on one of these I get the, "Hmm. We’re having trouble finding that site." They open fine on Edge. Is there a setting on Firefox that is blocking these?

Asked by SJMaye 1 year ago

Answered by SJMaye 1 year ago

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IDM Extension Failure

Several days ago (approximately 12-3-20) my Internet Download Manager add-on stopped working. Removing it and reinstalling it by using a link provided by IDM does not wo… (read more)

Several days ago (approximately 12-3-20) my Internet Download Manager add-on stopped working. Removing it and reinstalling it by using a link provided by IDM does not work. It will work only if I open the webpage where I intend to download (e.g.--YouTube) BEFORE I reinstall the add-on and only for as long as that page remains open. Closing the page and then reopening it somehow deactivates IDM, as it will no longer link to the video I want to download. Have tried everything i can think of to solve this, including deactivating all other add-ons and by uninstalling and reinstalling the IDM program itself. I also unchecked the "block popup windows" management tool within Firefox itself. Anyone have any ideas what is happening? Initially, I also received the error message added below, but as far as i can tell, none of my other programs are set to block IDM. The error message no longer appears.

Asked by shadowfaxblue 1 year ago

Last reply by FredMcD 1 year ago

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Form auto fill has stopped working

Even though I'm in the UK I was previously able to use the form auto fill function by changing the extensions.formautofill.available preference from "detect" to "on" howe… (read more)

Even though I'm in the UK I was previously able to use the form auto fill function by changing the extensions.formautofill.available preference from "detect" to "on" however I updated to Firefox 83.0 and it reverted to "detect" and I am now unable to save any changes to it becasue it has always reverted to "detect" when I restart Firefox.

Form auto fill is such a simple and useful function that really needs to be available, Chrome has had it working for years.

Asked by tim128 1 year ago

Answered by cor-el 1 year ago

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Error: Access Denied. You don't have permission to access

I can't access https://www.barnesandnoble.com/ without getting the following error message: Access Denied. You don't have permission to access "http://www.barnesandnoble.… (read more)

I can't access https://www.barnesandnoble.com/ without getting the following error message:

Access Denied. You don't have permission to access "http://www.barnesandnoble.com/" on this server.

I've tried to clear the history/cache and also turned off vpn.

It just happened, it was working a few moments ago.

Any help is much appreciated!

Jojo

Asked by joken674 1 year ago

Answered by cor-el 1 year ago

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After I've set a security exception, how can I remove it?

I connected to the web interface of my printer and got a warning that it could be an unsafe site. I clicked where it said I accept the risk. Then I found out that I could… (read more)

I connected to the web interface of my printer and got a warning that it could be an unsafe site. I clicked where it said I accept the risk. Then I found out that I could install a certificate on the printer. To do that I have to click "Download." But I don't see that. First I have to remove the security exception I created. How do I do that in Firefox 83.0?

Asked by marty 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Weird Scrolling with version 83

Good Morning Today I had to repair Firefox and after restarting, I felt a strange scrolling sensation, it was not the normal Firefox scrolling, I even thought I had opene… (read more)

Good Morning

Today I had to repair Firefox and after restarting, I felt a strange scrolling sensation, it was not the normal Firefox scrolling, I even thought I had openend the wrong browser...so I went check about:config , and found some values where changed as new default values:

general.smoothScroll.mouseWheel.durationMaxMS 200 general.smoothScroll.mouseWheel.durationMinMS 50

I tought it was me the problem so I installed an older version of Firefox (80.0) in order to compare, and found a normal scrolling and those values:

general.smoothScroll.mouseWheel.durationMaxMS 400 general.smoothScroll.mouseWheel.durationMinMS 200

I think this is a mistake from devs, if i wanted to have horrible scrolling, I could just use Edge instead of Firefox, could you please bring the original scrolling back to Firefox?

Thanks

Asked by Wolfy 1 year ago

Answered by jumpnjil 1 year ago

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Bookmarks Toolbar Shortcut CONTROL + SHIFT + B

When I used CONTROL + SHIFT + B it opens the bookmarks window, when the documentation says it should toggle the visibility of the bookmarks boolbar. I'm on 83.0 64-bit on… (read more)

When I used CONTROL + SHIFT + B it opens the bookmarks window, when the documentation says it should toggle the visibility of the bookmarks boolbar. I'm on 83.0 64-bit on Win10. I've also got FF Dev Edn (84.0b8 64-bit) and this shortcut works fine. I've tried refreshing Firefox profile/settings from the Help/Troubleshooting menu. Anything else I can try to get this working?

Asked by Lukas 1 year ago

Answered by cor-el 1 year ago

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Can't Load Website Due To cgi-sys/suspendedpage.cgi

I'm working on a website for a client and all of a sudden I can't load any single page on that site only. I was just logged into to the dashboard and making changes. No… (read more)

I'm working on a website for a client and all of a sudden I can't load any single page on that site only. I was just logged into to the dashboard and making changes. Now I can't even load a page.

The error is a cgi-sys/suspendedpage.cgi for any page I attempt to load. This is also happening on chrome on the same desktop computer.

I can load and login to the dashboard on both my phone and my laptop on the same wireless network without issue. I tried everything I know how. Cleared the cache and history, flushed the dns, reinstalled firefox, etc and this error will simply not go away.

At one point it was saying the security certificate was expired (it's not) and tried to add an exception but that didn't work either. Back to the cgi-sys/suspendedpage.cgi

I'm out of ideas and totally frustrated. Please help!!! lol

Asked by paul293 1 year ago

Answered by paul293 1 year ago

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Is it possible to share a FF profile on two computers?

I have been using Firefox for ages now, and collected a rather large number of bookmarks (>15,000) As far as I know such a number poses some issues, for instance I tri… (read more)

I have been using Firefox for ages now, and collected a rather large number of bookmarks (>15,000) As far as I know such a number poses some issues, for instance I tried several times to use Sync but was never able to use it.

Since I am using two different machines, I tend to save my bookmarks only on the main one. When I am working on the laptop I never save bookmarks but I message them to myself (never been able to save them on my main machine, sigh) and every once in a while I "restore" bookmarks from the backup set of the main machine on the laptop. It always takes a while and oftentimes it feels like the process hangs, but so far I managed.

Today I started wondering again if there's a less frustrating and more efficient way to handle this. The question I started asking myself was: could I use the same FF profile from the laptop & the main machine? Say by saving it in the cloud?

Thanks for any hint or suggestion!

Asked by Giampaolo 1 year ago

Answered by cor-el 1 year ago

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cookies.sqlite

I would like to check which cookies are set and what content they have stored. Therefore, it is not enough for me to see which provider has stored cookies, by looking at … (read more)

I would like to check which cookies are set and what content they have stored. Therefore, it is not enough for me to see which provider has stored cookies, by looking at "Settings" -> "Privacy". As far as I know these are stored in the file cookies.sqlite. Is there a way to look directly into this file? Firefox should automatically delete all cookies on exit. Nevertheless this file is 1.5 MB in size. Or is there another way to check the cookies? Thanks in advance. Matthias

Asked by Matthias VM 1 year ago

Answered by cor-el 1 year ago

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Firefox Developer Edition. Developer Tools. Console. Can't get the command line prompt up, to test Javascript

Hello! Using Firefox Developer Edition. Trying to get the command line prompt so I can type Javascript for a class. When in ctrl + shift + K Developer Tools: Web Console … (read more)

Hello! Using Firefox Developer Edition. Trying to get the command line prompt so I can type Javascript for a class. When in ctrl + shift + K Developer Tools: Web Console command line interface prompt (>> ) not showing (where I can type and test js code.)

I have

  1. set the ' devtools.chrome.enabled preference to true in about:config, ' as suggested in docs (but it still has no >> to type on).
  2. Also enabled 'enable browser chrome and add on debugging' in developer... settings)

How can I type in the Firefox console to test Javascript commands? Thanks!

Asked by zainab.tech 1 year ago

Answered by cor-el 1 year ago

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There is no ad-blocker. But Firefox says there is.

I'm on Win10 With Firefox 83.0. I cleared my history yesterday, and now when I try to watch video on CBS.com, I get this message: “This video is unavailable because we we… (read more)

I'm on Win10 With Firefox 83.0. I cleared my history yesterday, and now when I try to watch video on CBS.com, I get this message: “This video is unavailable because we were unable to load a message from our sponsors. If you are using ad-blocking software, please disable it and reload the page. Error Code: 111”. I have no ad-blocking software that I know of. Can anyone give me a clue on what to do?

Asked by Shhhh...... 1 year ago

Answered by pojoho7699 1 year ago