Showing questions tagged: اعرض كل الأسئلة
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"New" Firefox Search Result Hijacker

Hi, I recently downloaded and installed some Android emulator named "Andy". Unfortunately, the .exe also installed all kinds of other Software on my Windows 7 system. I … (read more)

Hi,

I recently downloaded and installed some Android emulator named "Andy". Unfortunately, the .exe also installed all kinds of other Software on my Windows 7 system.

I removed most of the unwanted Software but one problem remained: A search result hijacker was part of the package. It replaces the top 4 results with some cryptic redirect links that are luckily displayed in a different font, otherwise I wouldn't have noticed at all.

I tracked the issue down to a addon in Firefox (see attached screenshot) that I cannot remove, no matter what I try.

What I tried to remove it: - I tried to remove the addon via about:config - I tried to run Firefox in safe mode and uninstall it - I tried to factory reset Firefox - I Installed Avira and made a system scan - I installed MalwareBytes and made a system scan - I check all the extension folders for addons that I do not know but can't find anything - I checked my whole system for any xpi-files but couldn't find any.

I am out of ideas. I can disable the addon but thats about it. After a while Firefox will shut itself down and the next time I start it, the addon is on again. When I resinstall FIrefox, the same thing happens. The addon is always back.

When I inspect the element it loads some invisible icon file that is supposedly located in "src="jar:file:///C:/Windows/Installer/%7BB28AF4A4-C997-4A5B-A111-FD1E65138A8D%7D/%7B02E337C0-4D70-452D-AA64-92D0A8C5D953%7D.xpi!/icon48.png"", if that helps. But the location doesn't exist on my system.

Can anyone here help me? I alread sent a problem report via the official tool.

Sincerely Florian

Asked by flau 8 months ago

Answered by flau 8 months ago

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Firefox 82.0.3 update: All my Bookmarks and Tabs gone

All my Bookmarks and Tabs have vanished after the Firefox 82.0.3 update yesterday. Related? Searching for hours, including Firefox site and cannot find solution. I notice… (read more)

All my Bookmarks and Tabs have vanished after the Firefox 82.0.3 update yesterday. Related? Searching for hours, including Firefox site and cannot find solution. I noticed 'Restore Previous Session' was recommended as a 'fix' at some links. Mine is grayed out...if that matters. I have VERY important bookmarks, including links related to Hurricane Sally destruction to my home. PLEASE HELP! I'm not very computer savvy, so 'instructions for dummies' would be helpful. PS...I was able to bookmark this page, but at least 100 bookmarks vanished. Tabs & Bookmarks are fine with Safari and Chrome. Unfortunately, I rarely used those and did not migrate most Bookmarks to them. Lesson learned. Thanks in advance John

Asked by gulfbeach47 8 months ago

Answered by gulfbeach47 8 months ago

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Firefox 82 Crashes on Startup in Windows 10

Yesterday I updated Firefox to version 82 and now it won't start up, it seems to immediately crash. There is no error report dialog box. This is on Windows 10 with the la… (read more)

Yesterday I updated Firefox to version 82 and now it won't start up, it seems to immediately crash. There is no error report dialog box. This is on Windows 10 with the latest patches. I tried restarting the computer, installing Firefox 82 32-bit and 64-bit versions, uninstall + reinstall, and safe mode, but none of these work. (This is on a corporate laptop so I have a limited ability to change internal system settings.) The Windows error from the event log is:

Faulting application name: firefox.exe, version: 82.0.0.7592, time stamp: 0x5f8738dd Faulting module name: ntdll.dll, version: 10.0.17763.1432, time stamp: 0x80224f6f Exception code: 0xc0000409 Fault offset: 0x00000000000a4740 Faulting process id: 0x2998 Faulting application start time: 0x01d6a816d74b6186 Faulting application path: C:\Program Files (x86)\Mozilla Firefox\firefox.exe Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll Report Id: 5ed88218-3f48-47be-8c6c-aa5af98c902b Faulting package full name: Faulting package-relative application ID:

I installed Firefox 81 and that works fine, but it constantly tries to updated and every time I restart it crashes again. It also seems like I can't access my saved logins/passwords in this older Firefox version because it's using a different profile. I'm trying to avoid updating Firefox on my other Windows 10 computer in case it fails in the same way.

Please let me know if you need any more information. Thank you.

Asked by fgennari 9 months ago

Answered by fgennari 9 months ago

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Latest vrsion of Firefox is logging me out of sites.

Firefox, latest version, keeps logging me out of sites. I have tried all troubleshooting suggestions offered on the web that I could find, short of starting all over by r… (read more)

Firefox, latest version, keeps logging me out of sites. I have tried all troubleshooting suggestions offered on the web that I could find, short of starting all over by resetting profile, which I do NOT want to do.

Anyone have any suggestions other than the standard ones about cookies, preference settings having to do with cookies, private browsing, deleting all cookies, deleting cookies files in profile folder, extension issues, etc?

Thank you!

Asked by lkutchermusic 9 months ago

Answered by jscher2000 9 months ago

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Interactive Weather Radar Maps Not Working In Firefox

One feature at www.weather.com (Weather Channel) is their "weather in motion" feature which loads interactive weather radars. For some reason, this is not working on my … (read more)

One feature at www.weather.com (Weather Channel) is their "weather in motion" feature which loads interactive weather radars. For some reason, this is not working on my Firefox browser. It works fine in Chrome and Edge. The weather.com website loads just fine but the radar data (overlay on a map) will not load. IT WORKS FINE IN SAFE MODE. So i tried to disable all of my plug-in's, extensions and hardware acceleration in Firefox in regular mode. Still doesn't work. I created a new profile. Still doesn't work. I disabled the tracker feature in Firefox on that web page. Still doesn't work. I uninstalled and reinstalled Adobe Flash. Still doesn't work. Any ideas???

Firefox version 82.0 64 bit Running Windows 10 Professional

Asked by jlfptf 9 months ago

Answered by jlfptf 9 months ago

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Firefox throws SEC_ERROR_BAD_SIGNATURE error for a site but Chromium says certificate is valid

Hi all, I have an Apache site on Kubuntu 20.04 with a certificate signed by my private CA. I've added the root CA ceritificate in Firefox and in Chromium. Firefox throws … (read more)

Hi all, I have an Apache site on Kubuntu 20.04 with a certificate signed by my private CA. I've added the root CA ceritificate in Firefox and in Chromium.

Firefox throws a SEC_ERROR_BAD_SIGNATURE error

Chromium accept the certificate as valid

What can I do?

Notes: the site url is "https://hdev.h.net" (with an internal IP address inside my lab)

Attached there are:

- the authority settings page
- the certification authority certificate as seen by Firefox
- the site certificate

Firefox version 82.0 Ubuntu Chromium version 86.0.4240.11

Asked by m.busico 9 months ago

Answered by cor-el 9 months ago

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Position: static print problem

Hi All, My web pages have 4 basic sections, Header, Menu, Content and Footer. In the print media query position static is used. I understand that should make them print… (read more)

Hi All,

My web pages have 4 basic sections, Header, Menu, Content and Footer. In the print media query position static is used. I understand that should make them print in order. All browser had this messed up for many years but I'm sure Firefox had this fixed for awhile. In version 82.0.3 this is messed up again, footer prints at the top of 1st page.

Is this a printing bug? Or, do I misunderstand position static?

Why can't it print as shown on screen, What you see is what you get?


Thank you for any help,

Charles

Asked by CharlesEF 8 months ago

Answered by jscher2000 7 months ago

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How do I get obsolete info out of a typing box?

Recently, I had to change my username at my bank's website because somebody was trying a brute force attack on my password. Now, the site still shows my old username, al… (read more)

Recently, I had to change my username at my bank's website because somebody was trying a brute force attack on my password. Now, the site still shows my old username, although I've gone to my Saved Logons in Preference and removed all logons for that site except for the correct one. I have to delete the old username from the typing box every time I log in there, after which I can select the correct (and only) saved username/password.

Asked by sideburns 8 months ago

Answered by sideburns 3 months ago

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Unable to import saved firefox profile (from windows 7 32-bit, to windows 10 64-bit) - new profile has none of my data

My attempt at transferring profile from an existing machine to a new machine has not produced the intended result, and I need help. I saved my firefox profile (on a 32-bi… (read more)

My attempt at transferring profile from an existing machine to a new machine has not produced the intended result, and I need help.

I saved my firefox profile (on a 32-bit windows 7 machine; firefox was fully up to date) without firefox running, in a ZIP file (the letter number combination followed by dot followed by default), then copied the ZIP file to the new machine (windows 10 64-bit), unzipped it (so I had the same file name as from the old machine), then copied this folder into position at

C:\users\user\appdata\roaming\mozilla\firefox\profiles

I then started firefox on the new machine, went to about:profiles, created new profile, selected the folder (which was present at this step), then completed the procedure and started a new firefox with the new profile (the option given in about:profiles).

The new instance of firefox has none of my data (several thousand bookmarks, passwords, etc.); instead looks like the other (default new) profile.

The existing profile file set was (after this procedure) visible in

C:\users\user\appdata\local\mozilla\firefox\profiles

The restored profile is running now as "Default User" and reflects the folder I transferred from the old machine (except that I changed the word "default" in that folder to "main", leaving the number-letter part and the dot unchanged.)

No errors were indicated from firefox (which is running version 83 now) during any steps of the old back-up/archive save step or the new restore/recover step.

What am I doing wrong? How can I recover my existing profile data? The procedure, while not very friendly, seems straightforward enough. I don't want to go into the details of recovering specific database files/folders; I'd just like the profile I had before functioning in the new machine.

Please help

Asked by wb0gaz 9 months ago

Answered by wb0gaz 9 months ago

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Blank home page

Suddenly my home page (my.yahoo.com) is totally blank. It loads a blue screen with no content. I use Firefox as my browser. The page displays just fine in IE. I have re-b… (read more)

Suddenly my home page (my.yahoo.com) is totally blank. It loads a blue screen with no content. I use Firefox as my browser. The page displays just fine in IE. I have re-booted my PC (running Widows10 pro) and it's still blank. Any thoughts?

Asked by TedSteele 8 months ago

Answered by TedSteele 8 months ago

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Graphics/pictures not displaying

As of a couple days ago, graphics/photos do not show on most pages. I have followed instructions, cleared cache, etc... which helps the first time in, but not retained, … (read more)

As of a couple days ago, graphics/photos do not show on most pages. I have followed instructions, cleared cache, etc... which helps the first time in, but not retained, so need to do this EVERY time. Why?

Asked by bennowak 8 months ago

Answered by cor-el 8 months ago

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Firefox display font

I haven't been able to update Firefox (Mac, desktop) since version 82 because all updates use a font I can't read. Websites are displayed correctly, but bookmarks, most … (read more)

I haven't been able to update Firefox (Mac, desktop) since version 82 because all updates use a font I can't read. Websites are displayed correctly, but bookmarks, most Firefox preferences (including about:config), tab headings and search imputs are as shown in the screenshots.

Today I downloaded version 90 and it's still happening. Please see the screenshots of the Firefox welcome screen, and the font selections in the preferences. The version for the screenshots is a new, clean download using default settings, with no addons or bookmarks.

I don't know if the font is a real language or not.

Asked by Haus 1 week ago

Answered by cor-el 1 week ago

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I can't delete bookmarks

Hello. I had to reinstall Windows 10. I moved the entire folder Roaming\Mozilla on the same place after new instalation Firefox. I can add bookmark, but can't delete any… (read more)

Hello. I had to reinstall Windows 10. I moved the entire folder Roaming\Mozilla on the same place after new instalation Firefox. I can add bookmark, but can't delete any bookmarks. When delete folder mozilla in clear browser work fine. I don't want to lose my saved browser data and passwords. Can I fix it somehow?

Thanks

Asked by CeBeS486 9 months ago

Answered by FredMcD 9 months ago

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New Tab Pocket Settings Missing

I had accidentally refreshed my Firefox, and after adding back all my old data, I found that the pocket stories were missing form my new tab. I manged to fix this issue, … (read more)

I had accidentally refreshed my Firefox, and after adding back all my old data, I found that the pocket stories were missing form my new tab. I manged to fix this issue, but when I go into new tab settings to make it show more than 3 stories, there are no options for them. It just gives me options for search, top sites, highlights, and snippets. How do I get these settings back?

Asked by K00lman 9 months ago

Answered by K00lman 9 months ago

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How do I contact Mozilla Firefox to ask if I'm able to get my profile backup off their cloud server?

How do I contact Mozilla Firefox to ask if I'm able to access to my Firefox profile on their cloud server? Windows 10 would not update so I contacted Microsoft Support an… (read more)

How do I contact Mozilla Firefox to ask if I'm able to access to my Firefox profile on their cloud server?

Windows 10 would not update so I contacted Microsoft Support and a technician spent two days trying to various methods to get the updates installed on my computer. After several failed attempts it was determined a Windows "reset" was needed. The reset stated it would uninstall apps but save user data. However, it appears the reset uninstalled and wiped my profile off the computer.

I've already asked a previous question using the Mozilla Firefox support section and verified the profile is in fact gone. No backups are available to rollback using Firefox and the backup profiles in the "Windows.old" and "Windows.old(1)" both contain saved profiles from after the reset.

It sounds like my last option is contacting Mozilla directly to verify my account information and see if they can access my profile on their cloud server?

So how does someone do that? Thanks

Asked by AlatorreInWA 9 months ago

Answered by AlatorreInWA 9 months ago

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Add-ons not working/appearing in toolbar

Hello, I have three add-ons and none of them are appearing in the tool bar or working. They are enabled and I am not browsing in private or safe mode. Likewise, when I g… (read more)

Hello,

I have three add-ons and none of them are appearing in the tool bar or working. They are enabled and I am not browsing in private or safe mode. Likewise, when I go to the customize page, none of my add-ons' logos appear for me to move.

I have attempted uninstalling/reinstalling the add-ons, but to no avail. There is room on the toolbar. They have been on the toolbar before with previous Firefox versions. I have made sure that Firefox is updated as are the add-ons in question.

Any help would be appreciated.

Asked by Dan 9 months ago

Answered by Dan 9 months ago