Showing questions tagged: اعرض كل الأسئلة
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"New" Firefox Search Result Hijacker

Hi, I recently downloaded and installed some Android emulator named "Andy". Unfortunately, the .exe also installed all kinds of other Software on my Windows 7 system. I … (read more)

Hi,

I recently downloaded and installed some Android emulator named "Andy". Unfortunately, the .exe also installed all kinds of other Software on my Windows 7 system.

I removed most of the unwanted Software but one problem remained: A search result hijacker was part of the package. It replaces the top 4 results with some cryptic redirect links that are luckily displayed in a different font, otherwise I wouldn't have noticed at all.

I tracked the issue down to a addon in Firefox (see attached screenshot) that I cannot remove, no matter what I try.

What I tried to remove it: - I tried to remove the addon via about:config - I tried to run Firefox in safe mode and uninstall it - I tried to factory reset Firefox - I Installed Avira and made a system scan - I installed MalwareBytes and made a system scan - I check all the extension folders for addons that I do not know but can't find anything - I checked my whole system for any xpi-files but couldn't find any.

I am out of ideas. I can disable the addon but thats about it. After a while Firefox will shut itself down and the next time I start it, the addon is on again. When I resinstall FIrefox, the same thing happens. The addon is always back.

When I inspect the element it loads some invisible icon file that is supposedly located in "src="jar:file:///C:/Windows/Installer/%7BB28AF4A4-C997-4A5B-A111-FD1E65138A8D%7D/%7B02E337C0-4D70-452D-AA64-92D0A8C5D953%7D.xpi!/icon48.png"", if that helps. But the location doesn't exist on my system.

Can anyone here help me? I alread sent a problem report via the official tool.

Sincerely Florian

Asked by flau 2 years ago

Answered by flau 2 years ago

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Dual boot (Win7 & openSUSE TW) ZBook-17-G2-Tumbleweed

The machine name ZBook-17-G2-Tumbleweed is not showing in Sync Tabs. Firefox has lost all my tabs a few time in the past 2 weeks and when I opened the sync tab to bring … (read more)

The machine name ZBook-17-G2-Tumbleweed is not showing in Sync Tabs. Firefox has lost all my tabs a few time in the past 2 weeks and when I opened the sync tab to bring the tabs back the machine name is not there and all my open tabs are gone.

Firefox 82.0 (64-bit) Operating System: openSUSE Tumbleweed 20201104 KDE Plasma Version: 5.20.2 KDE Frameworks Version: 5.75.0 Qt Version: 5.15.1 Kernel Version: 5.9.1-1-default OS Type: 64-bit Processors: 8 × Intel® Core™ i7-4810MQ CPU @ 2.80GHz Memory: 31.0 GiB of RAM Graphics Processor: Mesa DRI Intel® HD Graphics 4600

Asked by jonzn4SUSE 2 years ago

Last reply by jonzn4SUSE 1 year ago

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Clearing cache also clears all logins!

Hi All, Several times I've cleared my cache and managed to also delete ALL of my logins. I most certainly do uncheck the box for "Cookies and Site Data", leaving only "Ca… (read more)

Hi All,

Several times I've cleared my cache and managed to also delete ALL of my logins. I most certainly do uncheck the box for "Cookies and Site Data", leaving only "Cached Web Content" checked and it still deletes all info. Also whenever I go back in that page, both are (again) checked.

What am I doing wrong?

Is there a way in "about:config" to default this area to "Cached Web Content" only?

Russ

Asked by RASelkirk 2 years ago

Last reply by RASelkirk 1 year ago

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Firefox takes 10+ times longer to load websites than Edge or Chrome

I'm at my wits end. I've tried every fix I could find and Firefox is dramatically slower then Edge or Chrome. This happens with loading sites, like Amazon. Also, it of… (read more)

I'm at my wits end. I've tried every fix I could find and Firefox is dramatically slower then Edge or Chrome. This happens with loading sites, like Amazon. Also, it often locks up/stops when typing (like right now) and it takes about 15 seconds for it to repond again.

First, I doubt it's a hardware or network issue, since it's happened on both my old archaic PC and now on my new PC (i9 CPU, Nvidia 2070 graphics card, 64gb RAM).

Here's some highlights of what I've tried so far: • Refreshing multiple times • Rebooting the PC • Doing all the Quick Tips on this website • Eliminating all extensions • Clearing all cookies and cash • ...

Also, I don't get any error codes. The tab icon just spins for a long time.

I'm hoping I'm missing something obvious, since I love Firefox.

Thanks and any help!

Asked by Olliesshop 2 years ago

Last reply by Olliesshop 2 years ago

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Userid prompt - cannot delete suggestions

So, I accidentally clicked a link that takes me to a site I have never logged into. Firefox prompts me with 3 userids. One is more or less a throwaway, but two are for si… (read more)

So, I accidentally clicked a link that takes me to a site I have never logged into. Firefox prompts me with 3 userids. One is more or less a throwaway, but two are for sites I want to be secure.

I have disabled the form history in options. I have selected each item and tried either delete or shift-delete. None of these options work.

The site continues to present me with 3 userid options.

I hope this is not a major security threat since I am the only user on this computer and the site is one I have never visited, but it worries me nonetheless that I cannot remove the Firefox suggestions.

Asked by RemySecor 1 year ago

Last reply by RemySecor 1 year ago

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Latest vrsion of Firefox is logging me out of sites.

Firefox, latest version, keeps logging me out of sites. I have tried all troubleshooting suggestions offered on the web that I could find, short of starting all over by r… (read more)

Firefox, latest version, keeps logging me out of sites. I have tried all troubleshooting suggestions offered on the web that I could find, short of starting all over by resetting profile, which I do NOT want to do.

Anyone have any suggestions other than the standard ones about cookies, preference settings having to do with cookies, private browsing, deleting all cookies, deleting cookies files in profile folder, extension issues, etc?

Thank you!

Asked by lkutchermusic 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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firefox 82.0.2 I cannot export bookmarks

Hi all I am running firefox 82.0.2 and I cannot export my bookmarks to html When I take the jon file and check it on another browser many bookmarks are missing like a lot… (read more)

Hi all

I am running firefox 82.0.2 and I cannot export my bookmarks to html

When I take the jon file and check it on another browser many bookmarks are missing like a lot

Is there a tool I can use that will export my bookmark -- so the job gets done and I will remove my current version of firefox

Thank you all

Asked by Jesus 1 year ago

Last reply by FredMcD 1 year ago

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I can watch videos yet I can't comment, favorite, save for later, access account, etc. on YouTube

I have spent hours, literally, trying to fix this issue by following firefox community help guides yet nothing I've found has solved the problem. I can fully utilize yout… (read more)

I have spent hours, literally, trying to fix this issue by following firefox community help guides yet nothing I've found has solved the problem. I can fully utilize youtube, with similar addons installed , on google chrome and microsoft edge without any problems yet firefox will allow only videos to be watched on youtube - nothing more. When I try to comment it says: Returned error , when click on the (save) button; nothing happens, when i click on my account icon a blank window opens with a circle spinning in the center endlessly - - the extent of functions is limited to, watching videos . I've manually installed Adobe flash, I've tried disabling the polymer function, I've tried the safe mode with my firewall disabled (I made sure that the microsoft firewall did not enable when I disabled Kaspersky), I went into about:config and did all the adjustments... there is quite a number of other things I did over the course of three hours. In the picture I have one picture showing my firewall/addons disabled with firefox in safemode while in the other picture the firewall/addons are enabled. System Information

Asked by omegainitiate 2 years ago

Last reply by jahinson2002 1 year ago

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Firefox throws SEC_ERROR_BAD_SIGNATURE error for a site but Chromium says certificate is valid

Hi all, I have an Apache site on Kubuntu 20.04 with a certificate signed by my private CA. I've added the root CA ceritificate in Firefox and in Chromium. Firefox throws … (read more)

Hi all, I have an Apache site on Kubuntu 20.04 with a certificate signed by my private CA. I've added the root CA ceritificate in Firefox and in Chromium.

Firefox throws a SEC_ERROR_BAD_SIGNATURE error

Chromium accept the certificate as valid

What can I do?

Notes: the site url is "https://hdev.h.net" (with an internal IP address inside my lab)

Attached there are:

- the authority settings page
- the certification authority certificate as seen by Firefox
- the site certificate

Firefox version 82.0 Ubuntu Chromium version 86.0.4240.11

Asked by m.busico 2 years ago

Answered by cor-el 2 years ago

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Position: static print problem

Hi All, My web pages have 4 basic sections, Header, Menu, Content and Footer. In the print media query position static is used. I understand that should make them print… (read more)

Hi All,

My web pages have 4 basic sections, Header, Menu, Content and Footer. In the print media query position static is used. I understand that should make them print in order. All browser had this messed up for many years but I'm sure Firefox had this fixed for awhile. In version 82.0.3 this is messed up again, footer prints at the top of 1st page.

Is this a printing bug? Or, do I misunderstand position static?

Why can't it print as shown on screen, What you see is what you get?


Thank you for any help,

Charles

Asked by CharlesEF 2 years ago

Answered by jscher2000 - Support Volunteer 1 year ago

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How do I get obsolete info out of a typing box?

Recently, I had to change my username at my bank's website because somebody was trying a brute force attack on my password. Now, the site still shows my old username, al… (read more)

Recently, I had to change my username at my bank's website because somebody was trying a brute force attack on my password. Now, the site still shows my old username, although I've gone to my Saved Logons in Preference and removed all logons for that site except for the correct one. I have to delete the old username from the typing box every time I log in there, after which I can select the correct (and only) saved username/password.

Asked by sideburns 2 years ago

Answered by sideburns 1 year ago

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Firefox opens previous tabs on startup even though this setting is turned off

Whenever I open Firefox it opens a new tab for a brief moment then closes it and opens my previous tabs from my last session. I have this setting unchecked in the setting… (read more)

Whenever I open Firefox it opens a new tab for a brief moment then closes it and opens my previous tabs from my last session. I have this setting unchecked in the settings. I think that it is crashing and trying to restore my pages because of that, but there are no crash reports when I visit about:crash. I am running the latest version of Firefox and windows 10.

Asked by Luke Shuttleworth 2 years ago

Last reply by Terry 1 year ago

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Firefox display font

I haven't been able to update Firefox (Mac, desktop) since version 82 because all updates use a font I can't read. Websites are displayed correctly, but bookmarks, most … (read more)

I haven't been able to update Firefox (Mac, desktop) since version 82 because all updates use a font I can't read. Websites are displayed correctly, but bookmarks, most Firefox preferences (including about:config), tab headings and search imputs are as shown in the screenshots.

Today I downloaded version 90 and it's still happening. Please see the screenshots of the Firefox welcome screen, and the font selections in the preferences. The version for the screenshots is a new, clean download using default settings, with no addons or bookmarks.

I don't know if the font is a real language or not.

Asked by Haus 1 year ago

Answered by cor-el 1 year ago

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I can't delete bookmarks

Hello. I had to reinstall Windows 10. I moved the entire folder Roaming\Mozilla on the same place after new instalation Firefox. I can add bookmark, but can't delete any… (read more)

Hello. I had to reinstall Windows 10. I moved the entire folder Roaming\Mozilla on the same place after new instalation Firefox. I can add bookmark, but can't delete any bookmarks. When delete folder mozilla in clear browser work fine. I don't want to lose my saved browser data and passwords. Can I fix it somehow?

Thanks

Asked by CeBeS486 2 years ago

Answered by FredMcD 2 years ago

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Keep getting "firefox can't update to the latest version" almost every day

I didn't used to receive this,but I keep getting the Keep getting "firefox can't update to the latest version" message on a pretty regular basis. I have downloaded and in… (read more)

I didn't used to receive this,but I keep getting the Keep getting "firefox can't update to the latest version" message on a pretty regular basis. I have downloaded and installed the latest copy a few times, but then I still get this message.I haven't tried uninstalling the browser in control panel, but I thought I'd check this first. Current version: 82.0.2 This is happening on my work machine (Microsoft Surface) running Windows 10.

Thank you Mike

Asked by indianamichael1 2 years ago

Last reply by cor-el 1 year ago

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Firefox Crashing, trying to find out why

Hi there, first time posting. I have Firefox 82.0.3 64-bit and I am on Windows 10. The only add-ons I have are Ublock Origin and Adblocker. This morning I was having some… (read more)

Hi there, first time posting. I have Firefox 82.0.3 64-bit and I am on Windows 10. The only add-ons I have are Ublock Origin and Adblocker.

This morning I was having some internet trouble and it turns out my ISP needs to send someone out to my house to fix it. While my internet was going in and out, Firefox seemed very sensitive to this because it would continue to crash.

I was wondering if your internet connection going in and out can cause Firefox to crash (I need to the end the process because it is unresponsive type of crashing). I don't usually have any problems with Firefox and just wanted to ask.

Thanks.

Asked by Dr.Strange 2 years ago

Last reply by FredMcD 2 years ago

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Some text is covered with black diamonds and question marks

On FoxNews.com, some articles include a section at the bottom for user comments. First-level comments frequently receive additional second- and third-level comments. Fir… (read more)

On FoxNews.com, some articles include a section at the bottom for user comments. First-level comments frequently receive additional second- and third-level comments.

First-level comments are working fine, but lower-level comments are partially obliterated with a string of black diamonds with question marks �?U��N�@?�.

This is not an issue when I use Safari, but it is on Firefox.

Asked by Prentice3 2 years ago

Last reply by Prentice3 1 year ago

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my youtube account doesn't sign me into my account correctly anymore since the "picture in picture" button was upgrade recently from blue to white

FireFox broke my youtube (utube) account when you updated the picture in picture (p.i.p.) from the BLUE p.i.p. button that came out from the right side of the utube vids.… (read more)

FireFox broke my youtube (utube) account when you updated the picture in picture (p.i.p.) from the BLUE p.i.p. button that came out from the right side of the utube vids.

  • NOW with the new upgraded "white" p.i.p. button, I login to utube and the loaded utube page don't log me into my account, I have to keep reloading the page 10 times or more just to get my subscription list to load on the left side, but my notification bell in the top right hand corner won't load the new videos and it reads "SIGN IN" even though I'm signed in, and the channels I subscribe to NOW HAS a subscribe button even though I'm subscribed already!!! CRAZY!!!
  • Why does it not log me into all the features on the page?

And why won't it detect I'm ALREADY logged in and load all my normal features?

      • IS FIREFOX AWARE OF THIS PROBLEM AND GOING TO FIX IT or do I need to use another browser forever to view utube?

Any Ideas??? Thanks my friends!!! Much Love!

Asked by Methos 2 years ago

Last reply by jonzn4SUSE 1 year ago

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New Tab Pocket Settings Missing

I had accidentally refreshed my Firefox, and after adding back all my old data, I found that the pocket stories were missing form my new tab. I manged to fix this issue, … (read more)

I had accidentally refreshed my Firefox, and after adding back all my old data, I found that the pocket stories were missing form my new tab. I manged to fix this issue, but when I go into new tab settings to make it show more than 3 stories, there are no options for them. It just gives me options for search, top sites, highlights, and snippets. How do I get these settings back?

Asked by K00lman 2 years ago

Answered by K00lman 2 years ago