Showing questions tagged: اعرض كل الأسئلة
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How do I fix MEDIA_ERR_SRC_NOT_SUPPORTED? For wco.tv

Okay so this is sadly an issue I think was intentionally caused by the website itself. The reason being they pulled crap where you had to sign up for premium to watch the… (read more)

Okay so this is sadly an issue I think was intentionally caused by the website itself. The reason being they pulled crap where you had to sign up for premium to watch their videos about 6 months ago. Then after that and before this issue you were able to watch their videos as long as you turned off your ad block which I complied with.

Anyways I feel that's neither here nor there. The point is I can get each video to work with a work around, by right clicking the video after hitting play I click view video and I get redirected to I assume the source video. It works there no problem but every time I just try to click play itself it seems to be broken giving me the error code above. I was wondering if there was an actual conflict with firefox and the website or if it was just a cheap way to try and get people to subscribe to their payment plan implemented by the website itself.

Firefox version up to date 82.0.2

Asked by GoreChain 1 year ago

Answered by GoreChain 1 year ago

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SEC_ERROR_BAD_SIGNATURE returned on private PKI containing intermediate CA

I am trying to browse websites through a proxy that intercepts the TLS connections and signs the certificates using a private CA certificate. If I'm using only a root CA … (read more)

I am trying to browse websites through a proxy that intercepts the TLS connections and signs the certificates using a private CA certificate.

If I'm using only a root CA certificate, setting it on my proxy as well as in the OS's certificates store, I can browse the internet without any issues. The chains in this case would be: Root CA -> Server Certificates

However, my setup mandates that I use an intermediate CA on the proxy. The chains in this case would be: Root CA -> Intermediate CA -> Server Certificates If I add an intermediate CA to the proxy and the root CA to my OS's certificates store, I get the following error:

" Secure Connection Failed An error occurred during a connection to www.youtube.com. Peer’s certificate has an invalid signature. Error code: SEC_ERROR_BAD_SIGNATURE

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

"

I'm using Firefox 82.0.2 on Windows 10.

How can I get more details on why it's failing? I've tried looking in the "Security" tools tab, but I see only this error ID.

Thank you, Cosmin

Asked by cosmin.banu 1 year ago

Answered by cosmin.banu 1 year ago

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Shortcut to directly screenshot a full page.

When I press ctrl+shift+s, I get a menu in the upper-right corner of the browser. It has a “Save full page” option. However, I still have to go and click on that. Is ther… (read more)

When I press ctrl+shift+s, I get a menu in the upper-right corner of the browser. It has a “Save full page” option. However, I still have to go and click on that.

Is there a shortcut to just directly take a screenshot of the whole page? Is there a way to configure such a shortcut if there isn’t one by default?

Thanks!

Asked by binki 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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AlternateServices.txt - what does this file do?

Just curious what the text file "alternateservices.txt" has for function. It is located in the Firefox user folder on Windows 10 systems. Would be grateful for answers. … (read more)

Just curious what the text file "alternateservices.txt" has for function. It is located in the Firefox user folder on Windows 10 systems.

Would be grateful for answers.

Asked by loxia_01 1 year ago

Answered by cor-el 1 year ago

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Firefox Refresh Wiped my saved passwords! Help!

I need help restoring my passwords. I saw a suggestion to refresh Firefox, and so I did, thinking it wasn't more than disabling the add-ons. I didn't realize it would eli… (read more)

I need help restoring my passwords. I saw a suggestion to refresh Firefox, and so I did, thinking it wasn't more than disabling the add-ons. I didn't realize it would eliminate my logins and passwords. Can someone help me find them? Otherwise I'm in some trouble.

Asked by bromax.cfr 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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trying to find bookmarks after i DID NOT listen to Mozilla warnings about installing older version

PLEASE, someone tell me my old bookmarks are living somewhere on laptop. I deserve the answer to be NO bc I did not take any steps suggested by Moz, did not try refresh, … (read more)

PLEASE, someone tell me my old bookmarks are living somewhere on laptop.

I deserve the answer to be NO bc I did not take any steps suggested by Moz, did not try refresh, did not even set up a profile b4 trying to install previous version (b4 82.0). Years worth of bookmarks are gone.

Used help topics to try the Import/Export-Restore Bookmark option. However the only json Mozilla extension I could find was related to my last attempt.

Running Wins 10-Mozilla/Firefox updated to 82.0 this morning. After the update my screen began to flicker and pull up sections of page in dark black. After verify the issue was with Moz I tried to revert back to older version. I was frustrated bc of the screen issues and as stated-did NOT do anything strongly suggested b4 going to previous version.

Although I chose previous version (64 bit) I actually ended up with a newly installed 82.0 However all bookmarks still gone & just icing on cake the flicker is still there.

Any help would mean to world. Thnx

Asked by Michelese 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Display problem: some boxes appear inside the firefox window

Hello, Inside of my Firefox window, some boxes appear that make reading and filling the fields difficult or impossible. I refreshed Firefox, but my issue hasn't been reso… (read more)

Hello, Inside of my Firefox window, some boxes appear that make reading and filling the fields difficult or impossible. I refreshed Firefox, but my issue hasn't been resolved.

Please see attached screenshot.

Asked by mrkhezri 1 year ago

Answered by cor-el 1 year ago

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Possible scam involving email address

I was notified by a 3rd party monitoring service of a potential scam involving my email address, DOB, tel #, etc. To the best of my knowledge my password was not compromi… (read more)

I was notified by a 3rd party monitoring service of a potential scam involving my email address, DOB, tel #, etc. To the best of my knowledge my password was not compromised. I contacted the potential site from the alerts which was GTL.Net and after contacting customer support I was told they had nothing to do with GTL. This company appears legitimate but I have had no dealings with them and have no idea whether I am being scammed or not. But they were possibly accessing information which they did not need. Help, I am stuck as to what alternatives are available.

Picture of 1 of 4 notifications (all 4 were the same):

Compromised Email Address & Compromised Phone

Monitored Element Email Addresses: [confidential info]@Gmail.com Monitored Element Phone Numbers: [confidential info] Date Found: 11/10/2020

We monitor online activity to identify the potential illegal trading and selling of your personal information. Unfortunately, we found a match which indicates the information within the red box above is available online. If your password was also compromised, that will be noted in the "Additional Info" section below. Please note, this is the password associated with the site where your email address was procured.

If the “potential site” information is populated, we obtained credible evidence that this is the possible site from which your email address and password, if applicable, were found and we recommend you change your password for this site.

If the "potential site" is not named, you should consider what sites you have associated with the “Monitored Element Email Addresses” and consider changing your password on those sites..

For example, if you set up an account with madeupwebsite.com (fictitious site for this example), you provided your email address to this site and established a password for this site; that password should be changed. See additional comments under “Here's what to do:”, below. We monitor online activity to identify the potential illegal trading and selling of your personal information. Unfortunately, we found a match which indicates the information within the red box above is available online. Below you will find additional information on next steps to take to ensure your personal information is secure.

Additional Info

The following data was found compromised with your email address. First Name Thomas Last Name Garner Email [email]@gmail.com Address 1 [confidential info] City [confidential info] Zip [confidential info] Country us Phone Number [confidential info] Potential Site gtl.net Creation Date 11/10/2020 D.O.B. D.O.B. Found Match IDEMAILADDR,IDHOMEPHONE

Here's what to do: Immediately change the password for the website if identified above. Consider changing passwords for websites or online accounts which may be associated with this email address. If the password is not identified above, that does not necessarily indicate your password is safe. Passwords might not be visible to our monitoring due to encryption or otherwise, yet they could be procured and encryption cracked by parties obtaining information from the dark web. Utilize smart password habits. Re-using passwords across multiple sources may increase your vulnerability to identity thieves. Create unique and strong passwords for your accounts using a mix of special characters, numbers and upper and lower case letters known only to you.

Here's what to do: Ensure the accounts that contain your phone number are secure. Many times, your phone number is used to authenticate your name and account information for websites like Gmail and Facebook.

CyberScan 11/17/2020 X CyberScan 11/17/2020 X CyberScan

edited for formatting and removing personal info -Andrew

Asked by tbgarn 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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parse error blocking part of youtube videos

firefox recently crashed, and upon restarting it, nothing had changed, except for the fact that a parsing error now pops up whenever i open a youtube video. this parsing … (read more)

firefox recently crashed, and upon restarting it, nothing had changed, except for the fact that a parsing error now pops up whenever i open a youtube video. this parsing error blocks part of the video, and i couldn't find anything about this anywhere else! i can't figure out how to remove this, i've tried entirely disabling picture-in-picture mode (assuming that's what's causing the issue, as it's mentioned in the error) but it didn't work.

Asked by leon.3124 1 year ago

Answered by leon.3124 1 year ago

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Facebook says I am using an unsupported browser

When I connect from Ubuntu 20 (LTS) this message shows and it redirects me to the mobile version. That's not all bad but the mobile version doesn't work as well as it do… (read more)

When I connect from Ubuntu 20 (LTS) this message shows and it redirects me to the mobile version. That's not all bad but the mobile version doesn't work as well as it does in the Android version of Firefox Beta.

Asked by Don 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Firefox not rendering Roboto font properly on macOS Big Sur

Hi everyone, I updated to macOS Big Sur yesterday and now I got display issue on websites that use the Roboto font (like Youtube, Trello, Google Translate, etc.) As you… (read more)

Hi everyone,

I updated to macOS Big Sur yesterday and now I got display issue on websites that use the Roboto font (like Youtube, Trello, Google Translate, etc.)

As you can see on the attached screenshot, the font is now always displayed BOLD and in a weird way.

I reinstalled the Roboto font on my mac but it did nothing. Everything is working fine with other web-browsers.

Can someone help me ?

Thanks by advance.

Best regards. Adrian

Asked by adrian.urso 1 year ago

Answered by adrian.urso 1 year ago

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Instagram.com doesn't load - gets stuck in loop and eventually fails

Trying to access instagram.com but it gets stuck in a loop on terms and conditions screen, and eventually fails. Screenshot is attached. Macbook Pro late 2013, OS Mojave… (read more)

Trying to access instagram.com but it gets stuck in a loop on terms and conditions screen, and eventually fails. Screenshot is attached.

Macbook Pro late 2013, OS Mojave 10.14.6

Asked by davidfrankel62 1 year ago

Answered by FredMcD 1 year ago

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Getting rid of Duckduckgo

I installed the Duckduckgo extension and decided after a week that I didn't want to use it any longer. I disabled the extension and in Preferences/Search selected Google … (read more)

I installed the Duckduckgo extension and decided after a week that I didn't want to use it any longer. I disabled the extension and in Preferences/Search selected Google to once again be my default search engine. But, when I do a search, Duckduckgo comes up as the default, and when I look in Preferences/Search it again shows as the default. I went back into extensions and totally removed Duckduckgo, reset Google again as the default but it reverts to Duckduckgo. I went into One-Click Search Engines and removed Duckduckgo, but then when I try to select my default search engine there are no search engines from which to choose. I clicked on Restore Default Search Engines but then I'm back to Duckduckgo being the default search engine. I've spent hours searching online with no success. How do I get rid of it and get Google back as my default? I'm using Firefox 82.0 on an iMac running Catalina. I updated to 82.0 hoping that might solve the issue, but no luck.

Asked by philmguy 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Master Password Prompt Delay

Please can someone tell me why is there such a long delay between opening firefox and the master password prompt? Also if anyone knows if there is some way to either spee… (read more)

Please can someone tell me why is there such a long delay between opening firefox and the master password prompt?

Also if anyone knows if there is some way to either speed up the master password prompt so that it opens instantly on opening firefox or prevent it from opening until a password box is present on the webpage.

The delay in the master password prompt is up to 20 seconds and is so annoying, it just gets in the way when you are trying to work.

Thanks in advance for any assistance that can be provided.

Asked by Ian Wood Cembre 1 year ago

Answered by cor-el 1 year ago

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Firefox won't play any live video streams.

Hi, Since yesterday Firefox won't play any live video streams on any website. An HTML5 error message shows up. I've tried upgrading Firefox, disabling Add ons, starting i… (read more)

Hi, Since yesterday Firefox won't play any live video streams on any website. An HTML5 error message shows up.

I've tried upgrading Firefox, disabling Add ons, starting in safe mode, completely uninstalling and starting from scratch and installing and deleting Adobe flash as a last resort.

I made sure everything was up to date on my laptop and they play no problem on other browsers. I just can't work out what's wrong with Firefox.

Asked by demonchild_2004 1 year ago

Answered by demonchild_2004 1 year ago

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Turn off sound effects (search, etc.)

Firefox plays many sound effects that I find to be annoying. For example, if you are searching on a page (ctrl+f, then type) and no phrase is found you get a "clunk" soun… (read more)

Firefox plays many sound effects that I find to be annoying.

For example, if you are searching on a page (ctrl+f, then type) and no phrase is found you get a "clunk" sound.

Is there any way to disable this?

Asked by wm.wooley 1 year ago

Answered by cor-el 1 year ago

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Arial Black font is missing

What happened to the Arial Black font? It suddenly disappeared from the list of fonts that appear in Tools >> Options >> Language and Appearance. Due to visi… (read more)

What happened to the Arial Black font? It suddenly disappeared from the list of fonts that appear in Tools >> Options >> Language and Appearance.

Due to vision problems, I require a bold font. Mozilla has now made it almost impossible for me to use Firefox. Does anyone know of a workaround to this problem?

also, a FYI: Removal of this font violates the Americans With Disabilities law.

Asked by jckamer 1 year ago

Answered by jckamer 1 year ago