Showing questions tagged: اعرض كل الأسئلة
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Firefox 9.0.1 Hangs and Crashes Regardless of Website, WebContent, Extensions, Etc

I have checked through the support forums and googled this issue, but have seen no resolve for my particular case. It should be noted that I'm using a corporate laptop th… (read more)

I have checked through the support forums and googled this issue, but have seen no resolve for my particular case.

It should be noted that I'm using a corporate laptop that I have admin rights to, but don't have control over windows update, McAfee security software, and a few other items. The hard drive is encrypted as well using McAfee Endpoint Encryption.

Firefox 8.0.1 works like a charm, and all versions before that have worked perfectly fine. However, when Firefox automatically updates to 9.0.1, I lose all functionality. Upon install, it will hang on the "checking extensions" dialog box typically within a theme. I can close out of the dialog, and firefox will launch. However it just hangs. Nothing will happen at all. Websites won't come up, I can get into some menu items, but typically cannot alter anything (such as in Tools > options. I might make a change, but it will never take).

Regardless of how I then close Firefox, the process continues to run (I've let this go as long as 2 hours and then had to kill the task in task manager).

When I restart one of two things will happen. Typically A) it hangs as described above or B) a website may load (such as when I click on a link in an email or office document, but when I attempt to navigate (click on a link within the website) or even scroll down the page, firefox will promptly crash.

I found an old version of 8.0.1 online and was successful in reinstalling it. Everything works like a charm in 8.0.1. I updated ALL of my extensions, and disabled all add-ons. I cleared everything possible. I even disabled hardware acceleration. Typically by the time I close out of firefox and open it a second time, 9.0.1 would have automatically downloaded and initiated install, so then I have to kill the process and re-install 8.0.1 manually to regain functionality.

And yes, these things occur in safe mode as well. When updated to 9.0.1 not only are options unable to be changed, but attempting to get into about:crashes or about:config fails.

I also attempted to download the FireFox 10 beta, which yields the same result.

Any insight would be more than appreciated. Clearly it appears that some function available within FireFox 9.0.1 which was not the same in 8.0.1 is causing this issue.

As an aside, a colleague of mine was having the same issue and reverted to our company's internal software library that is still using FireFox 4.0.0.

Asked by Jay Ogg 9 years ago

Last reply by John99 9 years ago

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Flash videos hang the entire browser, killing plugincontainer.exe wakes Firefox up again

I need help! :) Disclaimer: I'm actually trying to help a friend of mine, and I personally spent over an hour at my friend's apartment trying to fix his Firefox. I'm pos… (read more)

I need help! :) Disclaimer: I'm actually trying to help a friend of mine, and I personally spent over an hour at my friend's apartment trying to fix his Firefox. I'm posting here so I can hopefully get some more tips from all experts here.

Symptom: Firefox completely hangs when playing back Flash videos (eg. Youtube). You can usually still hear the audio in the background, but the video freezes, and indeed the entire UI freezes. You can't even click the red [X] button to close the window at that point.

Workaround: Getting the Windows Task Manager up and killing plugincontainer.exe makes Firefox respond again, showing the "Plugin crashed" box in place of the video, and you can finally interact with the browser again.

I've tried the following:

  • Ensuring that he's running the latest Firefox (8.0.1)
  • Upgrading Flash to latest version - same problem before and after
  • Upgraded the graphics card drivers to the latest version (it's a ATI Radeon HD 3200) - same problem before and after
  • Created a new Firefox profile - still the same problem
  • Made a clean install of Firefox by wiping the program folder - still the same problem
  • Created a new Windows login account - still the same problem
  • Tried in IE - it works fine!
  • Tried in Chrome - it works fine!

I'm suspecting that this is some sort of graphics driver/flash issue, but what really boggles my mind is that it works fine in Chrome, which (I think?) uses the same non-ActiveX version of the Flash plugin.

Another piece of evidence that I think points to the device driver: running Windows in Safe Mode actually makes the video play fine (although very very low fps).

Any clues, anyone? I feel like I've tried all possible troubleshooting steps!

Asked by David Tenser 9 years ago

Last reply by cor-el 9 years ago

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How can I get v6.0.2 back. Recipefox does not work in v8.0.1.

Upgraded from Firefox 6.0.2 to 8.0.1 bcz was told upgrading was necessary for security. Now Recipfox does not show up on the toolbar. How do I revert to v6.0.2 so that I … (read more)

Upgraded from Firefox 6.0.2 to 8.0.1 bcz was told upgrading was necessary for security. Now Recipfox does not show up on the toolbar. How do I revert to v6.0.2 so that I have a working Recipefox? Many thanks. OS=Win7 64-bit, 4 GB RAM.

Asked by Pattimate 9 years ago

Last reply by the-edmeister 9 years ago

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Firefox used to show local weather that was updated regularly at the top of the home page. How do I regain this?

The various versions of Firefox 3.x I was using showed local temperature and weather at the top of the screen. Though I think I unintentionally turned this off before up… (read more)

The various versions of Firefox 3.x I was using showed local temperature and weather at the top of the screen. Though I think I unintentionally turned this off before upgrading to ver 8, I miss it and want to get it back. Any information on how to do this will be appreciated.

Asked by Summit29 9 years ago

Last reply by cor-el 9 years ago

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Firefox takes exactly 59 seconds to start up if it is not already running

This problem started occurring a while ago however, I ignored it until a few unforeseen problems came up. So if a Firefox browser is not already open and I try to open i… (read more)

This problem started occurring a while ago however, I ignored it until a few unforeseen problems came up. So if a Firefox browser is not already open and I try to open it, it takes exactly 59 seconds to actually load. If I already have a browser open then it loads up at a normal speed. On occasion, Firefox stops responding for a little bit however this could be a completely unrelated problem. This problem has persisted through many Firefox updates and has not fixed itself and it occurs on every user on my pc (Ones with no extensions/bookmarks etc) I've done all that I know how to do, any help or suggestions would be appreciated, Thanks!

Asked by westknight3 9 years ago

Last reply by cor-el 9 years ago

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i guess i updated to latest version of Firefox and now i have a bunch of crap at the top of the screen that i want to get rid of. can't find any way to do it. i want my old opening window.

Don't want "newspapers," "real estate," etc. at top of window. Unnecessary stuff. with previous version of Firefox it wasn't there. don't want it. no noticeable way to ge… (read more)

Don't want "newspapers," "real estate," etc. at top of window. Unnecessary stuff. with previous version of Firefox it wasn't there. don't want it. no noticeable way to get rid of it.

Asked by kittymum 9 years ago

Last reply by cor-el 9 years ago

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dropdown menus flicker only & can't be selected

When I type a web address, a drop down menu used to appear with suggestions. Now it flickers but cannot be viewed or selections made. Similarly the Most recently viewed… (read more)

When I type a web address, a drop down menu used to appear with suggestions. Now it flickers but cannot be viewed or selections made. Similarly the Most recently viewed dropdown box only flickers. Same this happens when using the quick search box at the right. On web pages the same thing happens with the autocomplete forms. They just flicker and disappear and can't be selected. This only started happening today.

Asked by ocrimp 9 years ago

Last reply by mkates 9 years ago

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Firefox crashes repeatedly and sends info to you..

Where is the info stored so I can post it here? Last error and it happens continually: Runtime Error! Program: C:\Program Files (x86)\Mozilla Firefox\plugin-container.ex… (read more)

Where is the info stored so I can post it here? Last error and it happens continually: Runtime Error!

Program: C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe

This is new: R6030 - CRT not initialized

Asked by silat 9 years ago

Last reply by the-edmeister 9 years ago

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when i copy something in firefox, i cannot paste it to anywhere in the browser... the paste function in the dropdown list is faded- even after running in safe mode with addons disabled

i also re installed firefox, and still not working, copy and paste is working properly in other programs. i have recently installed spybot search and destroy..but cant s… (read more)

i also re installed firefox, and still not working, copy and paste is working properly in other programs. i have recently installed spybot search and destroy..but cant see any problems there, tried internet explorer..working fine there

Asked by redimade 9 years ago

Last reply by niteman69 9 years ago

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Youtube top banner not showing in Firefox

The top frame (top banner) on the Youtube home page does not appear in Firefox. A right click on the frame to load it in a new window makes it appear though. I am using F… (read more)

The top frame (top banner) on the Youtube home page does not appear in Firefox. A right click on the frame to load it in a new window makes it appear though.

I am using Firefox 8.0.1 on a Mac OSX 10.7.2

All extensions have been disabled and I am using the default theme.

Any help would be very much appreciated!

Asked by Wallimann 9 years ago

Last reply by cor-el 9 years ago

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a square with numbers stay on screen and in a document using Firefox, how do I get rid of those? THANKS

"A fresh ramp up on your bottom line is establishing an online business from home11, easy to start,..." Have a look on the second line "business from home11 This is actu… (read more)

"A fresh ramp up on your bottom line is establishing an online business from home11, easy to start,..."

Have a look on the second line "business from home11 This is actually a link to a website and an extract form an article I wrote. No matter what I do can I get rid of that ....11 after home. On my website http://www.WomensOnlineBusiness.com/five-fundamental-steps.html on the left sidebar buttons I have the same problem and a lot of other places. Weirdly enough not on the home page, but on all the other pages where I have the sidebuttons. I have not been able to figure out how to get rid of these numbers - think-just guessing- it has something to do with the add-ons but in that case don't know which one. If anybody can help me out here that would be great, as I like Firefox a lot and would hate to leave it. Hoping for the best PIA

Asked by BALLING 9 years ago

Last reply by cor-el 9 years ago

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need web developer for Firefox 8

I have Firefox 8.0.1 and really need the 'web devloper' addon. when trying to download it, it says it isn't for Firefox 8.0.1. Is there an updated 'web developer' for … (read more)

I have Firefox 8.0.1 and really need the 'web devloper' addon. when trying to download it, it says it isn't for Firefox 8.0.1.

Is there an updated 'web developer' for vs 8.0.1?

If I uninstall vs 8.0.1 and download an older version, will I lose my bookmarks, etc?

Thank you,

Asked by CStory 9 years ago

Last reply by cor-el 9 years ago

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Login error message when try to login

I am unable to login to my daily visiting websites. When I try to login with correct username and password. 2 error messages are being displayed.They are Login Error &am… (read more)

I am unable to login to my daily visiting websites. When I try to login with correct username and password. 2 error messages are being displayed.They are Login Error & There was a problem signing in...

Asked by Tarakesh 9 years ago

Last reply by cor-el 9 years ago