Showing questions tagged: اعرض كل الأسئلة
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Default Theme

In new version of Firefox (89) Default theme is installed but refuses to load properly it looks like the Light theme, when i am switching it to Light theme and after Def… (read more)

In new version of Firefox (89) Default theme is installed but refuses to load properly it looks like the Light theme, when i am switching it to Light theme and after Default theme there is no difference it looks like Light theme anyway...Can you help me with it?

Asked by babu_92 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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default search engine problem

In order to use my preferred browser, MetaGer, I have to change the default search engine every time I open Firefox. After setting the default search engine, Firefox reve… (read more)

In order to use my preferred browser, MetaGer, I have to change the default search engine every time I open Firefox. After setting the default search engine, Firefox reverts to Google after relaunch. How do I fix this? I'm using Firefox 85 with OS 10.13.6 High Sierra. Thanks

Asked by garyjc7 2 years ago

Answered by garyjc7 1 year ago

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Does Private Browser save session data across Browser windows?

I've been struggling today with accessing two systems on my work laptop. As I'm an administrator on both sites, I've been purposely using "private mode" browser sessions… (read more)

I've been struggling today with accessing two systems on my work laptop. As I'm an administrator on both sites, I've been purposely using "private mode" browser sessions in Firefox (my default and fav) but I was surprised to see that the private mode appears to be "save" some of the session data from those systems - at least temporarily until I close all of those windows entirely?

I log in to one of those corporate sites with a username + password, then attempt to login to the other one in a separate tab, but it immediately attempts to auto-login me in with the credentials from the first site (which doesn't work as both sites require a different username/password for security reasons). I tried several combinations: I used separate private browser windows (instead of tabs) and the same thing happens. It's like it shares data across the instances? I also tried the reverse - logging into the 2nd system first on a fresh instance, then login to the first, and the same thing happens with a similar "invalid login" error.

Maybe its something weird about the auth on our network, like SSO? ...

I have noticed similar though where I've had other, multiple private browser sessions open on my personal laptop and even though I've closed one of them, activity from the site I closed has continued to happen in the background because the other private windows remained open ...

Asked by labrat045 1 year ago

Answered by cor-el 1 year ago

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Where are the separate reload and stop buttons gone? I want them back

There used to be separate "reload" and "stop" buttons available that I can pick via "Customize" menu and put next to the address bar. The archived solution suggested here… (read more)

There used to be separate "reload" and "stop" buttons available that I can pick via "Customize" menu and put next to the address bar. The archived solution suggested here (https://support.mozilla.org/en-US/questions/1203285) doesn't or does no longer work. Now what? I have the lastest version of firefox (85).

Asked by jerriy 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Restore tab keyboard shortcut not working

For the last few updates of firefox I haven't been able to restore closed tabs with the regular keyboard shortcut (believe it was ctrl+alt+t and now ctrl+shift+t). The sh… (read more)

For the last few updates of firefox I haven't been able to restore closed tabs with the regular keyboard shortcut (believe it was ctrl+alt+t and now ctrl+shift+t). The shortcut simply does nothing at all. It is frustrating as sometimes I close a tab by accident and then I have to go through the whole process clicking to find it instead of being able to bring it back up in half the time using the shortcut. I am on firefox 90.0.

Asked by kats4eva 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Keeps deleting active logins

Hi everyone! Do some of y'all know why this keep happening? For example: I'm logged in on two sites and now I close Firefox. I've turned on the settings ""Delete cookies … (read more)

Hi everyone!

Do some of y'all know why this keep happening?

For example: I'm logged in on two sites and now I close Firefox. I've turned on the settings ""Delete cookies and site data when Firefox is closed"" and I've put the URLs, for these two websites, in the ""Manage exception"" list and turned them on ""Allow"". I've also turned on "Clear history when Firefox closes" and turned everything on inside that setting except ""Active Logins"".

I'm suspecting its because its deleting the cache because I don't use any kind of "erase all traces" add-ons. I'd rather not have cache turned off since it quickly builds up.

The only add-ons I use are: NoScript ""Ublock Origin"" ""KeePassXC"" (not even related to any kind of blocking so I don't really have to mention it, but anyway. ""HTTPS Everywhere"" ""Firefox Relay"" Thanks Firefox for this incredible add-on! ""Decentraleyes"" and ""DuckDuckGo Privacy Essentials""

Asked by LutraLutra 1 year ago

Answered by cor-el 1 year ago

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importing bookmarks empties folders I have created

I do not use the sync function to keep my bookmarks up to date on separate computers. I have a location on a server that I can access from any of my machines. Usually I i… (read more)

I do not use the sync function to keep my bookmarks up to date on separate computers. I have a location on a server that I can access from any of my machines. Usually I import and export to html bookmark file.

I have organized my bookmarks into various folders. When I attempted to update one of my boxes, all the bookmarks were removed from the folders and placed in a huge list in Other Bookmarks. The folder structure did not change, but all the folders were empty.

I tried to use a json file as an alternative, but this also had the same result.

I run Debian Linux on all my machines, if that matters.

What could be the problem?

Thanks in advance.

Asked by Scottzzz 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Sync issues

I don't have any account icon in my tool bar and no option to sync. I try to login/sign up to sync through this page https://www.mozilla.org/en-US/firefox/sync/ and the … (read more)

I don't have any account icon in my tool bar and no option to sync. I try to login/sign up to sync through this page https://www.mozilla.org/en-US/firefox/sync/ and the loading icon just spins and spins and spins and spins and spins for.ev.er. Please help. I just want my browser to sync on different devices.

Asked by april.ross 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Firefox 78.15.0esr (64-bit) constantly crashing on Mac El Capitan when I try to attach an image

Firefox has been my favourite browser for years but I am about to uninstall and kick it to the curb!!! Every time I want to attach/insert an image (on many different site… (read more)

Firefox has been my favourite browser for years but I am about to uninstall and kick it to the curb!!!

Every time I want to attach/insert an image (on many different sites/platforms/apps) it freezes ~ I have to shut down and start again, losing whatever I have been working on. I have uninstalled and reinstalled a few times and have checked ~ all is up to date.

Any advice would be greatly appreciated!

Thanks a mil!

Asked by lee65 1 year ago

Answered by cor-el 1 year ago

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Contact mail to mozilla developers/support team

Good day, first of all I'd like to appologize because I cant seem to find any dev/support email on the main website mozilla.org so I'd like to request that if possible. T… (read more)

Good day, first of all I'd like to appologize because I cant seem to find any dev/support email on the main website mozilla.org so I'd like to request that if possible. This is a long read, partially why I didnt want to discuss this here but alas I have no other choice since contanting anyone from this company was unsuccessful on my part. However, since, as I assume, the devs are hiding for reasons that should be a surprise to nobody, I'd like to point out a few problems that I have encountered with using this browser, or pretty much ANY browser in this day and age.

As you all know, browsers take up a big chunk of memory when loading multiple websites. In fact, I assume that most of you have at least 8G of RAM so you might not notice the things I will be talking about here.

The thing I'd like to talk to someone about, and I really mean someone who might be competent in solving this issue, becouse this isnt only a technical issue, but a user-ignorance-enabled-compliance issue. Recently, I have decided to secure my computer a bit more due to various cyber-threat alerts and whatnot and came across `firejail` which is a neat program to sandbox applications. I then made sure to start firefox through it. Then I went one step futher and decided that the constant swapping from having 4 tabs open and having my computer brought to a screetching halt, was enough of an issue that I finally decided to do something about it. To my surprise, firefox simply, would not start, unless, I gave it at least 2700MB of memory AND 300 (yes 300) subprocesses/forks for it to function. This problem was repated on chromium too, but I wont talk about it since this is the mozilla website. Mind you, I have an old computer with a max of 3,2G of RAM and a humble Core2Duo CPU. 99% of programs do not have any issues with my low specs, except of course, browsers in general. Now before anyone suggest I get a new computer, let me suggest something to you:

How about you learn how to fucking do your job? It isn't enough, that the wave of javascript confused web-monkeys fancy themselves as programmers of the modern age, when they need to pull megabytes upon megabytes of javascript code from 10 different sources for their hello-world grade "enterpreneur" landing pages with 10 different popups to even start considering to work on something (jQuery, React, Vue, whatever-else the f*ck you m*rons use) But we also have to deal with programs, that, for some strange reason, thing they require half, if not all the concievable resources of the machine they run on. No wonder that in todays world, people refer to these programs as malware, bloatware or spyware, depending on what the program is sending about you to servers you have no idea about, but you could get an idea if you just intercept the packets firefox is sending for example.

So, after that little went I will let you meditate on the following fact: When I run firefox with the limit of 3GB and 300 max subprocesses and open facebook, it crashes after a few minutes. LinkedIn Survives a little longer. Now that is a fact, you can test it yourself. Here is the code I use to start firefox:

firejail --rlimit-nproc=300 --nice=5 --cpu=0 --rlimit-as=3000m firefox %u

The `nice` part means to treat firefox with very low priority. This is to prevent my computer from hanging or swapping, by opening a few tabs and facebook or linkedin, and that is not a joke. I am aware that placing it so low on the prio list can cause issues but i did that after I had those issues. So no. I wont change it.

And I dont even comment on the flickering and graphical glitches that occur, simply because firefox doesnt have more than 3Gigs of address space! ITS RIDICULOUS! I wont attach any pictures as of yet, but I might in the future if you really want to see webpages just falling apart in front of you. And I mean it. ghosting characters (screen glitching/duplicating) pictures just randomly disappearing based on your mouse position (yes seriously) and then reappearing just when your cursor is in the sweet spot. Sometimes I have to scroll to find the sweet spot to see the pictures.

Now, mind you, this applies to pretty much any browser. I am just re-iterating this point because I want people who actually read this to be clear that this is more of an issue with the coding habbits people came to be accustomed to.

First question I'd like answered, besides how we got to the absolute clusterf*ck that is the modern web, how does a website, take up 3G+ of RAM? why would I need 8G of RAM just to browse the internet, when roughly 10+ years ago, I only needed 2G and that was enough to browse any website with many tabs and flash-powered videogames to run smoothly PLUS a simple 3D videogame rendering on top of that, on an intel pentium 4 or older? And 2g was considered a lot back then (maybe not exactly but you get my point). I hope I am not the only one noticing this trend. Because this is a very concerning trend. Needless to say about the countless problems people experience these days due to cyber attacks and data breaches and whatnot.

Second question is this: Is it possible, for you people at mozilla, to reduce your applications memory footprint? say, down to a few hundred. If not, I want to know why. And really explain it in detail to me, all the programming aspects of it. Because I honestly do not see any reason why a web-browser, should take up more than 1g, and that is being generous.

Third question: Will you, or anyone, ever care about fast and efficient software? You want to support people in poor countries yet you ship THIS? You want to support developing countries, when your software effectively forces them to invest in expensive machines to even browse the web? Don't kid yourselves, you arent helping anyone. If you were selling 4g i5 cpu laptops to your browser alone, I wouldnt be surprised. Because that is the absolute minimum one has to get to "check their emails" RIDICULOUS!

Fourth question: Did you ever think about how people were developing whole video-games with only a few kilobytes of ram and the games, well, worked? Your browser cant live in a low-budget environment. It wont even start. Or are we planing to send children in africa alien-ware laptops so that they can register an email address? "ooh boy it better have the newest GPU GeForce RTX 3080 TURBO X, 128Gs of RAM and i78000 with 10Thz too so that I can play me some FLASH(Unity WebGL) GAMES"

I am done with my complaint, I will be copy-pasting this to chrome developers too. I know you wont do anything about this, because if it really mattered, you would have done something about it already. And you didnt. And you wont.

Have a wonderful day.

Asked by gordon.zar 1 year ago

Answered by FredMcD 1 year ago

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What's the difference between Session Restore and restoring Recently Closed Windows (Ctrl+Shift+N)?

Folks frequently bemoan that Firefox doesn't have the same Ctrl+Shift+T keyboard shortcut to Restore Previous Sessions that Chromium has (heck, I'm one of them), but I no… (read more)

Folks frequently bemoan that Firefox doesn't have the same Ctrl+Shift+T keyboard shortcut to Restore Previous Sessions that Chromium has (heck, I'm one of them), but I noticed that Ctrl+Shift+N will restore Previously Closed Windows. From a backend perspective, is there a functional difference between these two options? Does using the Restore Previous Sessions button in the History panel behave differently in regards to, I don't know, cookies or something? I'm a little hazy on what a "session" is and why it's important.

Asked by fiffox 1 year ago

Answered by cor-el 1 year ago

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Ebay listing

We are receiving this message from Ebay when attempting to list a product (see below). Any suggestions how to work around it please? Thank you. Did Not Connect: Potentia… (read more)

We are receiving this message from Ebay when attempting to list a product (see below). Any suggestions how to work around it please? Thank you.


Did Not Connect: Potential Security Issue

Firefox detected a potential security threat and did not continue to scgi.ebay.co.uk because this website requires a secure connection.

What can you do about it?

scgi.ebay.co.uk has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.

The issue is most likely with the website, and there is nothing you can do to resolve it. You can notify the website’s administrator about the problem.

Asked by nj.m 1 year ago

Answered by nj.m 1 year ago

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Change primary email address on Firefox Account

I need to Change my primary email address on my Firefox Account. HOWEVER, my old MAIN email address is defunct. The servers have been shut down & I no longer have a… (read more)

I need to Change my primary email address on my Firefox Account. HOWEVER, my old MAIN email address is defunct. The servers have been shut down & I no longer have access to it. I have my secondary email attached but it will not let me change it without sending a code to my old email. PLEASE HELP!

Asked by Buddy Lee 1 year ago

Answered by Buddy Lee 1 year ago

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Buttons show as text in FF 78.11

Hello, I've had an ongoing problem that I've been ignoring, but today it was hard to ignore. I hope someone can help me. Some webpages load with code where the buttons sh… (read more)

Hello,

I've had an ongoing problem that I've been ignoring, but today it was hard to ignore. I hope someone can help me.

Some webpages load with code where the buttons should be. I've included a screen shot.

I'm running FF 78.11 on a 2011 MacBook Pro with OSX 10.12.

Steps I've taken to try and fix the problem: - emptied the cache - turned off all privacy extensions independent of one another: ADP, Privacy Badger, Ghostery, Enhanced Tracking Protection and AdGuard - restarted with adons disabled

These steps didn't work.

The pages load with no problems on Chrome and Ghostery Dawn.

What is the problem here, and what can I do to fix it?

Thanks in advance for your help.

Asked by IngT 1 year ago

Answered by TyDraniu 1 year ago

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Firefox 78 (Debian Stable) cannot access certain websites other browsers can

Hello, I'm running Firefox 78 on fresh Debian Stable installation and I cannot access certain websites. I followed step-by-step the instructions by Mozilla Support found … (read more)

Hello, I'm running Firefox 78 on fresh Debian Stable installation and I cannot access certain websites. I followed step-by-step the instructions by Mozilla Support found here, with no result. Of course, I tried completely uninstalling and reinstalling Firefox, renaming .mozilla folder to create a new settings folder, deleting .cache/mozilla etc. I use no proxy, and I can visit all those certain websites form other browsers of this installation. And I'm looking for a solution for more than 2 weeks now. Any help is welcome!

Asked by johnservetas 1 year ago

Answered by johnservetas 1 year ago