منتدى دعم ”Firefox“

In the new version of the Developer Edition the options "close tabs to the right" and "close other tabs" are in a sub-menu named "Close Multiple Tabs" inside the context menu. Is there's a way to change this so that they will appear directly in the main context menu? I use "close tabs to the right" often and I find this very annoying.

Hi there!

My recommended by pocket feature disappeared after the most recent Firefox update. Im currently running 78.01 version. I also tried about:config and the browser.newtabpage.activity-stream.feeds.section.topstories is set to true, but pocket recommendations are still missing from the homepage. Your help will be much appreciated.

The attached images say it all. I'm working with a week-old install of 78.0.2 on my MacBook Pro, and even when I restart with add-ons disabled I'm having this issue on elements of just about webpage I visit, including the dropdown menu here.Why is Firefox doing this?

cannot log in to my Bank of Montreal online banking!!!

I've used Firefox for years, and for years I daily do my online banking.

Now all of a sudden, without any warning I cannot log into my bank account. I've tried clearing history, etc. I've tried the about:config change...

I can log in fine with Microsoft Edge.

My wife uses Firefox and she can log into the bank. I suspect that is because Firefox has not updated on her computer.

This is maddening, to put it mildly.

I would like to use HTTPS to access my router's web interface without having to bypass the "Warning: Potential Security Risk Ahead" page.

Following my router's instructions I exported the certificate. I then accessed the Privacy & Security settings in Preferences, and under View Certificates I imported the router's certificate.

When opening the HTTPS web interface Firefox reports SEC_ERROR_INADEQUATE_KEY_USAGE.

Today firsfox just stopped connecting to a wss websocket server. It has always worked fine before today and still works in Chrome.

What happened???

Port is open. Connect when running websocket.org/echo.html in chrome but not in firefox

I bought a new computer. I read about how to transfer over your profile. On my old computer I located the folder, and went up one level as it said. I had 2 files there, not 1 .I saved these files. I installed firefox on my new computer and followed the same steps to locate the folder. It also had 2 files, with different names. I STUPIDLY deleted these two files and put in the two I had copied from my old compter. Turned offirefox and turned it back on. It would notopen because it said it couldnot locate my profile folder. I uninstalled Firefox, and reinstalled it. I still get the same error.

Your Firefox profile cannot be loaded. It may be missing or inaccessible. I thought uninstalling and reinstalling it would solve the first part of the program but as of now, I have no Firefox.

Any suggestions from anyone.

There is a website that I used today and discovered that it does not display correctly on Firefox although it displays correctly on Edge and Chrome.

I have attached screenshots of the webpage on all 3 browsers and you can see that the there are 2 ticks missing from the Firefox screen where the text says Available in-store at Karingal and at Pick up Avaliable.

I tried running Firefox in Safe Mode but it still did not show this screen correctly.

I am running Firefox for Desktop version 78.0.2 (64-bit).

Any suggestions on what is causing this and a solution would be helpful.

Thanks.

Hello,

Since the last update, I noticed that the check-boxes were not checked after clicking.

Test on firefox https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-07-27-06-56-15-0d55a4.png

Test on chrome https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-07-27-06-56-38-2bb3a6.png

Hi,

From two to three weeks ago, every time I open windows, my firefox browser reboots twice. It does not give any error message and when it reboots it goes back to home page. I removed all extensions, then I updated the browser and the Graphic Card, in vain!

Any help please

This happens when along with the search result google website deploys what it calls "Knowledge panel's". These are boxes of information related to what was asked in the search box, and appear not all the time but at certain (more common/famous) topics and persons. when that happens, despite the fact that I have the browser at full screen open, the wide screen monitor appears too small to the google website, which is unusual.

This manifests itself in the form of a horizontal bar at the bottom of Firefox browser's tab that I'm supposed to slide in order to see the edges on the right side. This never happened in dozens of years of use of this browser. It started happening in recent weeks. I initially thought it would go away but it hasn't. Even tho by now I have gone out of my way to open a new profile. This problem persists even when I have all addons disabled. Concurrently when I open other browsers google.com shows no horizontal bars.

I am aware that this problem can be mitigated if I reduce the Firfox's zoom down to 90%. However I don't consider this a solution on a small laptop (1366 X 676).

After updating from 77 (I think it was 77.0.2?) to 78.0.1 I started noticing terrible firefox performance after a few minutes of browsing. My standard browsing habit consists of launching browser with 1 pinned tab and 1 home page (so 2 tabs only), then opening 5-10 tabs from my bookmarks, checking pages then closing them and leaving only 1 pinned page open. In firefox 78.0.1 after doing this (opening and then closing multiple tabs "to the right" using new context menu added in 78) my ram usage does not drop. It goes from 2.4GB (system only usage) to 5.0GB and does not drop after closing tabs. However when I open 10-20 tabs again RAM usage does not rise (maybe slightly, like 5.3GB). So it looks like firefox has multiple tabs stored in ram and opening new tabs just rewrites that memory instead of allocating new one. I have 8GB of ram so 3GB of usage from 1 open tab is crazy. I think it was 500-900MB before. I also have terrible lags because of this - browser hangs up every few seconds for few seconds. I had trouble writing this post with 2 tabs open because of 3.3GB ram usage! Restarting browser helps - ram uasge rises from 2.4GB to 3.2GB only (800MB for 2 tabs) but every new opened and closed tab seems to stay in memory. For example if I open 10 more tabs except for 2 that always open so I have 12 tabs I have 3.6GB memory usage. After I close them it slowly drops to 3.5GB instead of returning to 3.2GB. It does not matter how I close tabs - using right click context menu (close other tabs, close tabs to the right), using X on tabs, or using add-on to close all tabs except for pinned ones. They always remain in memory somehow. PLS fix this ASAP.

P.S. I also tried checking about:performance menu but there is nothing interesting here. It says that 2 opened tabs and addons use 100MB of memory which is not true because browser at this moment uses 1060MB.

Update 1: I also tested safe mode. 3,4GB of PC RAM usage on firefox safe mode start. Opened few tabs, ram usage goes to 4.2GB. After closing all tabs except for 1 ram usage start to SLOWLY decrease but it stops at 3,7GB. Ram usage drop was really slow like 10-30 seconds. It should be instant after closing tabs.

In my browser whenever I am opening non secure sites that are only like http://example.com it redirects to https://example.com and display the error. "Warning: Potential Security Risk Ahead" error. I could not know how to fix this error. This is happening all of a sudden. I could not find a way to fix this error.

After updating from 77 to 78.0.1, I've experienced a large number of tab crashes ("Gah. Your tab just crashed.") across multiple sites. No crash logs are available in about:crashes. I've tried:

• Starting in safe mode
• Refreshing Firefox
• disabling security software (Webroot SecureAnywhere)
• Disabling hardware acceleration
• Making sure latest drivers and Windows updates are installed
• Run Windows system file checker tool (no errors found)

I use Firefox with screen reading software, so it is possible the issue may be accessibility related. I've tested with JAWS and Windows Narrator and experience the tab crashes under both.

OS is Windows 10 Version 1909 (OS Build 18363.900)

Hello, Firefox seems to be using my system's High Contrast text color to render websites. My High Contrast text color is a light grey, to contrast with a dark system background. However, many webpages on the internet have light backgrounds, so when Firefox uses this color, I can't read the text. I already have Options>Language and Appearance>Colors>Override the colors specified by the page set to "Never." This also occurs in a brand new profile with 0 extensions or addons in Safe Mode. I just want Firefox to display webpages "normally", i.e. with black text, without regard to the current system colors.

To reproduce: - Turn on High Contrast - Visit a site such as http://hyperphysics.phy-astr.gsu.edu/hbase/ppois.html - Change system High Contrast text color to any color you wish - Notice that the text on the page also changes to the same color, even with the setting on "Never"

Is there any way I can get Firefox to ignore the system's text color settings? Chrome renders the webpage just fine with black text.

See the included picture.

My question is how to have the Bookmark Button on the toolbar next to the Bookmark Menu Button? I love the way this Button works but I would like it more if it was on the toolbar.

Several issues since doing a refresh for Firefox to speed up desktop

Several issues since doing a refresh for Firefox – email links open in new window instead of tab. New window does not have my bookmarks. New window will not move to another open window. Firefox Options does not control my Firefox.

When I open Firefox Options the top line reads “Your browser is being managed by your organization.” That link opens Enterprise Policies DNSOverHTTPS Enabled false Locked true

I still have the “Old Firefox Data” folder on my desktop from the refresh. I question if it would resolve the issues. If I delete Firefox and then re-install it, will I be able to find my many years, long list of bookmarks?

My system shows 78.0.2 (32-bit) Firefox on Windows 10, version 2004 – both latest updates

Hello, I should start by saying that I'm a technophobe so I admit I'm not very good at explaining my problem or understanding how to deal with it. A couple of weeks ago my tabs began crashing regularly. After researching online, I've refreshed Firefox, done a clean re-install, emptied the cache, disabled add-ons, tried safe mode and turned off hardware acceleration. None have made any difference. I'm up-to-date with Firefox and am using Windows 10. When I switch to Microsoft Edge I don't get any problems at all. I take this to mean that it's not a problem with my PC which has all the latest updates installed. I there anything else I can try? I'm not keen on Edge and would prefer to stick with Firefox. Incidentally, this tab has crashed twice whilst I was typing this message. Thank you.

FF (78.0.2) will not allow me to visit wordpress.com. Below is a copy of the text on the error screen. There is not option to proceed, only to go back.

"Did Not Connect: Potential Security Issue

Firefox detected a potential security threat and did not continue to wordpress.com because this web site requires a secure connection.

What can you do about it?

wordpress.com has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.

The issue is most likely with the web site, and there is nothing you can do to resolve it.

If you are on a corporate network or using anti-virus software, you can reach out to the support teams for assistance. You can also notify the web site’s administrator about the problem.

Learn more…

Someone could be trying to impersonate the site and you should not continue.

Web sites prove their identity via certificates. Firefox does not trust wordpress.com because its certificate issuer is unknown, the certificate is self-signed, or the server is not sending the correct intermediate certificates.

Error code: SEC_ERROR_UNKNOWN_ISSUER

View Certificate"