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  • Archived

Back button does not return to prior location on page after using an on-page link

I have a page that includes a list of links at the top where the targets are all further down the page. After clicking a link, the back button in the browser sometimes sc… (read more)

I have a page that includes a list of links at the top where the targets are all further down the page. After clicking a link, the back button in the browser sometimes scrolls back to the list, and sometimes does not.

In addition, after Firefox fails to scroll back, manually scrolling back to the list and then hovering over the list (perhaps to click another entry, but before clicking), Firefox scrolls back to the prior entry.

The behavior is inconsistent. It sometimes happens on the first click of a link near the bottom of the list that leads to an entry far down the page. Sometimes it takes a few back and forth cycles to trigger the error.

My test page has no stylesheet and no javascript, it's HTML only.

I've uploaded a page that shows the behavior to https://www.johncardinal.com/tests/local-target-issue.html

Asked by JohnnyCee 9 months ago

Last reply by jscher2000 9 months ago

  • Archived

How do I get rid of yahoo as my default search when it is my only choice?

3 days ago I launched firefox and my default search engine came up as yahoo. In preferences and settings I don't have the option to remove yahoo, it is the only choice in… (read more)

3 days ago I launched firefox and my default search engine came up as yahoo. In preferences and settings I don't have the option to remove yahoo, it is the only choice in the pull down menu for search engines. I haven't downloaded or installed anything new in weeks, I don't have add-ons or extensions that I don't recognize. I have yahoo in my menu tool bar but that is not new. Why is yahoo my default SE, more importantly how do I get rid of it?

Asked by IVR4 9 months ago

Last reply by cor-el 9 months ago

  • Archived

my bookmark folder doesnt match my mouse cursor

When I go to a bookmark folder with my mouse the subfolder shows up a few inches below the mouse and closes. It doesnt match up with the arror next to the folder. Also I … (read more)

When I go to a bookmark folder with my mouse the subfolder shows up a few inches below the mouse and closes. It doesnt match up with the arror next to the folder. Also I cant scroll down to the end of the folder.

Asked by Derek 9 months ago

Last reply by cor-el 9 months ago

  • Archived

white box comes up after doing a new search - possible iframe

when carrying out a search this white box appears that I think maybe an iframe. It cannot be removed and therefore I cannot click on any of the links in search results. I… (read more)

when carrying out a search this white box appears that I think maybe an iframe. It cannot be removed and therefore I cannot click on any of the links in search results. I have added the Insect element to show why I think it is iframe related. This has only happened since the latest Firefox update a few weeks ago.

Asked by felipe53 9 months ago

Last reply by jscher2000 9 months ago

  • Archived

I am a NYT subscriber but can no longer access content behind the paywall.

I am a NYT subscriber but can no longer access content behind the paywall on FireFox. Yet, it works fine on Chrome and Edge. When I am on the NYT homepage, it shows that … (read more)

I am a NYT subscriber but can no longer access content behind the paywall on FireFox. Yet, it works fine on Chrome and Edge. When I am on the NYT homepage, it shows that I am logged in. When I click on an article on the home page, it loads it but a pop-up makes it blurry and says that I need to be a subscriber to see it. Yet, the top of the page shows that I am still logged as a subscriber. The problems occurs on my two notebooks. Both are running Windows 10. One has Norton as antivirus, the other has Windows Defender. To troubleshoot, I have turned off all FireFox "Content Blocking" and have cleaned up cookies and browsing history (twice), but it has not cleared the problem. I have reinstalled FireFox twice. I am also a subscriber to the Washington Post, and I have no problem reading it.

Asked by philippejj 9 months ago

Last reply by FredMcD 9 months ago

  • Archived

Have problems with toggles on webpage (domoticz) where Edge, IE etc work and FF 69.0.1 doesn't

Need support. Have a domoticz system running locally. Noticed that toggling the status a scene or a switch (lamp e.g) doesn't toggle the status in the dashboard. Tried … (read more)

Need support. Have a domoticz system running locally. Noticed that toggling the status a scene or a switch (lamp e.g) doesn't toggle the status in the dashboard. Tried IE and Edge and FF on my mobile and there it works flawlessly. Just tried on my daughters laptop. Same behaviour.

Can't just share my credentials of the website involved. Would like FF support contact me to share the url involved. Probably somewhere version 69 this issue was introduced. Cleared cash/shutdown ff, restarted, flusheed cahs, shutdown ff etc etc. Where this generally solved any webpage data related issues, for now the toggle on the webpage (switch lamp/scene on or off) no longer works. Switching off, next try the status is still trying to switch off. (A manual refresh will show the status is already off). There seems to be an issue receiving the feedback from the server and updating (refreshing, full/partially) the webpage involved. As stated IE/Edge handle this ok. Tried Waterfox, same issue. so there is something generally 'wrong'.

Support please contact me. So i can supply the url involved. so you can test and find the difference between IE/Edge etc.

Asked by RonvanDoremalen 9 months ago

Last reply by jscher2000 9 months ago

  • Archived

Firefox shuts down just after Save as.. or Open... dialog window is displayed

When I want to download a file from internet or upload one, the Save as... or Open... dialog window appears. That's completely right. However 2sec after Firefox shuts dow… (read more)

When I want to download a file from internet or upload one, the Save as... or Open... dialog window appears. That's completely right. However 2sec after Firefox shuts down. I reinstalled FF (deleted AppData folders), made new profile etc. Same happens in safe mode. Happens consistently.

Asked by michal 9 months ago

Last reply by FredMcD 9 months ago

  • Archived

Updated to Windows 10 version 1903. Firefox doesnot recognize the hp officejet 4635 printer?

Recently updated to Windows 10 Version 1903. I installed a new printer, an HP Officejet 4635 as the default printer. Firefox doesnot find the printer? I don't know how to… (read more)

Recently updated to Windows 10 Version 1903. I installed a new printer, an HP Officejet 4635 as the default printer. Firefox doesnot find the printer? I don't know how to set up this printer in Firefox. I tested the printer with Internet Explorer and it prints fine?

Asked by caroleandnoel 9 months ago

Last reply by WMagicModel 9 months ago

  • Archived

My download speed is too slow in all browsers

I usually have good internet, but recently after switching from chrome to firefox, i download at a speed of about 70 kbps. On speedtest.net, i get 90 mbps download so it … (read more)

I usually have good internet, but recently after switching from chrome to firefox, i download at a speed of about 70 kbps. On speedtest.net, i get 90 mbps download so it should download faster.

I have tried safe mode and refreshing firefox but they didn't work Please help me try find a fix for this problem

Thanks

Asked by Infinity 9 months ago

Last reply by FredMcD 9 months ago

  • Archived

Mouse no longer scrolling on any web page using firefox

Since yesterday, I cannot use the mouse wheel to scroll up or down on any web page. It's really annoying, as it works on all other software on the same computer. Already … (read more)

Since yesterday, I cannot use the mouse wheel to scroll up or down on any web page. It's really annoying, as it works on all other software on the same computer. Already tried some solutions suggested online, nothing worked. I did not recently add any extensions nor changed any settings. Worked fine for years, now suddenly it refuses to scroll with the mouse wheel

Asked by helenan 9 months ago

Last reply by FredMcD 9 months ago

  • Archived

Firefox often crashes because a white area appears at the top of the screen

Firefox often "crashes" because a white area (white box) appears at the top of the screen, making it impossible to use the menu and address bar. Closing Firefox can then … (read more)

Firefox often "crashes" because a white area (white box) appears at the top of the screen, making it impossible to use the menu and address bar. Closing Firefox can then only be done by F4. Only restarting a computer is a solution. Other programs will continue to function properly.

Asked by Bert Renkema 9 months ago

Last reply by cor-el 9 months ago

  • Archived

Shift delete doesn't delete entries anymore (they always reappear)

This used to work (they disappear when I shift-delete them but always reappear when I go back now). 64-bit 69.0.1 on Windows 10 Home Premium, any other information needed… (read more)

This used to work (they disappear when I shift-delete them but always reappear when I go back now).

64-bit 69.0.1 on Windows 10 Home Premium, any other information needed just ask.

Asked by HelpwithFirefox938373 9 months ago

Last reply by cor-el 9 months ago