منتدى دعم ”Firefox“

Yesterday I had to reinstall Firefox as it did not exist......completely gone.....so I did a new install

Now the issue is and has been is I load Firefox and sometimes I cannot even access anything from the address bar it just sits there.

Its kinda hit and miss I can click on a tab and sometimes my favs are there and its all good. Seems like its doing its own thing..........no no we dont want that :)

What are your suggestions?

Thanks, Natalie

Since the 18th of November, and shortly after Firefox updated to 63.0.3, I've noticed that when I first open Firefox in the mornings there's a tab that opens itself before any of the others that I have, and it says that my search settings may have been changed without my knowledge. The first time this happened -on the 18th- I checked my options and Bing had been added to my one-click search engines list, so I removed it. I also didn't click to restore my settings as I was very wary of the tab opening to begin with. I've also deleted the page from my history, too. I also ran a malware and an antivirus scan but nothing came-up as suspicious. It has happened again today (the 20th), only when I go to check in my options, Bing isn't there.

I've included a screenshot of the tab, and highlighted the url bar. What is this, and why is it happening? Has anyone else had this happen?

Until today the options for stopping videos auto playing worked OK, suddenly they don't work at all. I had changed all the settings in about:config - please see screen shot attached - a couple of weeks ago when they suddenly started auto playing and that solved the issue, but now I am back to square one. Even when I have ensured that the autoplay option is changed in the preferences section they are still auto-playing. Any suggestions please as this is driving me crazy!

Thanks in advance for your help. It is much appreciated.

I have always been able to delete just downloads, that functionality does remain, however, some times it works, most of the time it doesn't work, simply can't delete the downloads.

I don't want to delete history and downloads, just downloads.

Any idea why this function works randomly?

Thanks.

tried to setup sync and immediately was hit with a demand to download firefox to mobile to complete setup. sorry firefox doesn't work on my phone ( at least until you fix it so it doesn't take forever to load anything) too bloated even without the bloat. can't get past that screen to try to sync anything. If I can't and actually won't install firefox on the phone because it's too slow how do I setup sync? If you are wondering it's an android and the last release of android 7. I deleted the account since I can't do anything with it that is useful. BTW I don't care for pocket and the other default goodies added to the toolbar so as I said having a firefox account is pretty useless. Can I setup SYNC without my mobile as part of the requirements? Have 2 tablets, a desktop, and a laptop and that is all the devices I'm interested in syncing. My phone is not one of them.

im using firefox Quantum 63.0.3 (64-bit) and i used ShareOnGab but the last few weeks get error message. I deleted and reinstalled the extension but still the same problem. Any idea?

About a week ago, Firefox suddenly stopped prompting for passwords and no long autofills passwords. I tried rolling back to v. 63, but it still won't work. If I go into options and check "ask to save logins and passwords," it works as long as Firefox is open. But as soon as I close Firefox, the option is no longer checked.

All my passwords as still there in Firefox, but they will no longer autofill. This literally started about a week ago and I have made NO changes to my computer. I do use Roboform, but I have used it alongside Firefox for many years with no issues. I did log out of Roboform, but Firefox passwords still did not work.

I build and repair computers for others, so do have a clue here. Any suggestions?

Could somebody please tell me, is it possible to store history for more than 10 years? I want it to never be deleted, if possible. Is it stored on my computer only or is it also stored on servers? so if something happens with my computer I can log in again and see all my browser history and bookmarks. If my history is stored for a long period of time only on my computer, maybe I can copy that file that stores it along with other data and save it somewhere?

Quantum 63.0.3 Win10

I can wait up to a minute for the new tab to accept the autofilled url before it reacts. Same issue as previously mentioned, but hasn't been fixed.

Thank you.

In the past few days, the block video autoplay option is not working. It had been working properly for years. I have video autoplay turned off in about:config and the option to block autoplay is no longer available under the settings menu. What settings need to be changed to re-enable this in the update. This is extremely annoying.

Firefox Version 63.0 (64-bit) Home build PC, 480GB SSD, 2 x 2TB HD's, 8GB Ram.

I have had problems with streaming Channel 4 TV UK for many years. I could only get it to work on Windows. Recently I have Dumped Window 10 - so slow - updates take all day. I now am using Ubuntu 18.04 LTS (using Linux since 2009)

Channel 4 say they Do Not support Linux ?

I have tried to install Adobe Flash Player, but does not seam to work or download. On Ch 4 web page I pressed Allow, but say that I should install Flash Player !

Please could anyone advice me what I can do, or what I have done wrong.

Regards, Richard.

This is not a simple question to ask and is not very easy to explain. But I shall try.

I am running a program suite called "Node-Red" on another machine. Access is done via the "web". (http). Usually you just enter the IP address and you are into the edit screen. This is obviously not a good idea on a machine exposed to the net. So, you activate security settings. (See a bit later)

I am using Firefox as my main browser and I have activated security settings in Node-Red. Subsequently I can't log in. BUT! Other browsers can. (From other people) I have tried it and seen it once work. Sorry but that's all I have at this time. The information attached about my system is unedited, because as I said: I don't know what is needed at this stage.

I can get the "name" entered, but every time I click on the Password field, the cursor jumps back to the name field.

(Documents for what I am doing) https://nodered.org/docs/security.html

See attached image for what I see in FF. Please forgive the red arrows. I was talking to the Node-Red people about it also. "Luckily" someone else is having problems when using FireFox. But they can if they use another browser - as stated.

I don't know exactly what information (at this time) is needed. Alas it may require someone in here to install Node-Red and try it them selves.

I also appreciate that is a big ask. But it would seem I am not the only person with this problem and someone else has recently posted that they have the same problem.

What further complicated me asking here is I have a couple of other programs installed for password management and I had to go through the process of eliminating them.

So I am now at the point where it is pointing to FireFox and it not playing the game.

Thanks in advance for any help in resolving the problem.

Despite the advice on this question on the forum, the sidebar appears whenever I open Firefox, regardless of whether it's set to display bookmarks, history, or synced tabs. And the "Show Sidebars" icon is glued to my toolbar (the one with the URL & search fields). Whenever I go to Customize and drag it out of there to the Customize box, where the unused icons live, it reappears every time I close and reopen Firefox. BUG.

One piece of advice on the Forum from 8/8/18 says to "Right-click a bookmark and choose Properties, then check in the lower left corner for a checkbox to "Load this bookmark in the sidebar" and uncheck that box." I have no such checkbox on the bookmarks I've right-clicked, so I obviously can't uncheck it. Besides, this would require looking at every bookmark - grossly impractical.

The other advice on 8/8/18 also doesn't work. It says to rename or remove xulstore.json in the Firefox profile folder. Doing this makes Firefox open without remembering much of anything. This is going after a fly with a sledgehammer.

This should clearly be in Options. It is a constant annoyance to have to click the X on the sidebar every time I open Firefox.

Movie trailers will not auto-play after the 30 second intro ad.

After the ad the video remains blank.

This problem also exists when Firefox is restarted in safe mode.

Works fine when using other browsers such as Chrome or Edge!

Please look into this!

The last couple of months I have not been able to use my Outlook and send emails or save drafts. I have gone to outlook support but since it still works with Chrome and IE they say its firefox's issue and have no other help for me. I've cleared cache and history. extensions etc.. So I am coming to you now. I do have a VPN but outlook still won't work with it not on. So I am at a loss as to what to do. I don't like chrome nor IE and I've always had firefox and I want to continue that. I was still able to send emails when I first got the VPN so Im not sure what it is except very, very annoying. The same is for my laptop and that does not have the VPN.

I get this crash message every day on the same website. Some days I get it more than once. Today I have received it three times in the last hour. This is an important site. It is the website of the largest circulation newspaper in my state. I check it every single day for statewide news. Why cannot Mozilla fix this problem that has been ongoing for many months? Please stop telling me that you can help, and actually fix it.

Hello friends,

My Firefox constantly indicates that it is not responding and slows the rest of my laptop down, including when I switch to the Chrome browser.

Farbar reposts only the my DNS cach has been flushed with no other problems.

Can anyone suggest a solution?

Here is my latest Firefox crash report:

Unsubmitted Crash Reports

<removed crash reports that haven't been submitted - c >

I have used Firefox for many years and am always current, as I am with Windows 10, but the last few updates have caused major problems:

1. At times I get a red screen Firefox Critical Error which usually locks up my PC. Sometimes I can free it up with Cntl/Alt/Del, but sometimes I cannot even shut down, have to physically unplug the PC. The screen says to call a phone number for Microsoft support, but this is a 3rd-party company selling software which has somehow compromised Firefox. I reported this before but no one seems to be doing anything about it.

2.Although I have checked Block pop-up windows under Permissions, I now get suspicious pop-up windows the first time I click on many web pages. If I immediately close these, I can then use the page fine. Is there something else I need to do to block these pop-ups?

Firefox 63.0.3 Windows 7 Home Premium

When I opened Firefox this morning, it stated that there was a new version available so I clicked the box.

The browser closed, it went through the motions, and reopened the browser.

I checked the version and it still showed 63.0.3, with the option to update, so I rebooted the computer, reopened the browser, and it still shows 63.0.3 with the option to update.

I am sure that others have already posted about this but what is the fix?

as of this week when i try to load use any of the addons for the stories in firefox it will not load the stories to my desktop. I have stories viewer i have Ig helper all the things that i need and it will not load them yet it does in Chrome. it was working as of last week. i have uninstalled and reinstalled firefox. and my icon for instagram on my desktop works. this is what i get when i try to get an imagae from instagram