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Can't watch ANY videos in Firefox

I'm running Firefox 59.0.2 64-bit on my PC. I have extensions for AdBlock, Honey, and LastPass. In addition to the two plug-ins provided by Mozilla in this version of F… (read more)

I'm running Firefox 59.0.2 64-bit on my PC. I have extensions for AdBlock, Honey, and LastPass. In addition to the two plug-ins provided by Mozilla in this version of Firefox, I have added Flash Player (re-installed several times).

I can't see ANY videos at all. No YouTube, no types of video at all.

I've refreshed my Firefox totally (and don't want to do that again any time soon!).

I've looked at "solutions" provided online, and nothing has worked.

Will someone give me the exact setup that should allow me to watch videos? Right now, when they come up, I get a spinning circle until finally some type of error message appears. The error message differs depending on where I'm watching the video. For example, If I'm trying to watch a YouTube video, I see the still picture that accompanies the video. When I click on the "play" arrow, I get: "An error occurred. Please try again later. Playback ID: pcGJXEDjuz-BRuBz" If I try to watch something on, say, the Weather Channel site, I first see the still picture. When I click to "play", I see a black screen with a small blue square in the center with the Weather Channel logo.

I did have a big Microsoft update a few nights ago, but I have no idea what changed there.

Bottom line: I have no idea what has happened to my video. What has changed since Firefox 58?

Asked by brorat 2 years ago

Answered by FredMcD 2 years ago

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Cannot click/select some password fields in firefox on Ubuntu

Hello I am currently using Ubuntu 18.04 and Firefox Quantum 59.0.2 64-bit. On some websites, I am unable to select the password field either using tab or a mouse click to… (read more)

Hello

I am currently using Ubuntu 18.04 and Firefox Quantum 59.0.2 64-bit. On some websites, I am unable to select the password field either using tab or a mouse click to be able to enter a password. This leaves me unable to login. However, this doesnt seem to happen on all password fields.

For example on https://reddit.com I can enter username and password on the field on the right. However, if I click on Login hyperlink on 'Want to join? Log in or sign up in seconds.', I get a popup which I am unable to click the password field on.

I have also seen this problem on https://abnzb.com

I have tried to run in safe-mode but the problem persists.

My addons are Gnome shell integration, Enhanced Steam, HTTPS Everywhere, uBlock origin.

Also, to add to this. When I right click on the password text fields, I do not get a menu popup. I am not sure if this is related or not.

Asked by mattxo 2 years ago

Answered by mattxo 2 years ago

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using ff59.0.2 cant access amazon this error message www.amazon.com. Cannot communicate securely with peer: no common encryption algorithm(s). Error code: SSL_E

do not have security software. dl'd and ran malwarebytes nothing found. www.amazon.com. Cannot communicate securely with peer: no common encryption algorithm(s). Error c… (read more)

do not have security software. dl'd and ran malwarebytes nothing found. www.amazon.com. Cannot communicate securely with peer: no common encryption algorithm(s). Error code: SSL_ERROR_NO_CYPHER_OVERLAP

Asked by zooecium 2 years ago

Answered by cor-el 2 years ago

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Firefox loads up some page and runs it separately in the background, it continues to run even when I close firefox. Today it loaded by itself before I opened f

Using Windows 7 64bit. Firefox opens and runs a separate page in the background. The extra page does not open and the only way to see it is to open ctrl/alt/delete and … (read more)

Using Windows 7 64bit. Firefox opens and runs a separate page in the background. The extra page does not open and the only way to see it is to open ctrl/alt/delete and that is the only way to close it but I have to go to processes to close it, it will not close in applications. Today Firefox a page loaded in the background before I opened my FF browser. I have uninstalled and reinstalled Firefox twice to no avail. I have removed all themes - nothing. Please help me fix this, I have used Firefox for years and love it but this latest mess is causing my computer to overload its ram and loading too many temp files.

Asked by Mylosmiles 2 years ago

Answered by Mylosmiles 2 years ago

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Problem with 'require safe negotiation'

I tried to make a purchase and during one of the redirects Firefox reported that it was unable to establish safe negotiation (error code: SSL_ERROR_UNSAFE_NEGOTIATION). T… (read more)

I tried to make a purchase and during one of the redirects Firefox reported that it was unable to establish safe negotiation (error code: SSL_ERROR_UNSAFE_NEGOTIATION). The site that had the problem is https://secure5.arcot.com/ . I have security.ssl.require_safe_negotiation set to true. However, if I set it to false and go to that site, Firefox reports that it uses "TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384, 256 bit keys, TLS 1.2". I am not an expert in ciphers/TLS but the version seems sufficiently new.

I would like to report the problem but I need to know whom to report it. So far, it seems like a Firefox bug. However, I am not a security expect and, perhaps, the site is using a different obsolete SSL version to negotiate. How can I determine what exactly caused the failure?

Asked by pysar 2 years ago

Answered by Shadow110 2 years ago

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Firefox automatically opens salesforce.com website on startup, not homepage

Firefox automatically opens www.salesforce.com/products/sales-cloud/overview/ on startup, instead of my designated homepage. Strangely, it only occurs on one of my comput… (read more)

Firefox automatically opens www.salesforce.com/products/sales-cloud/overview/ on startup, instead of my designated homepage. Strangely, it only occurs on one of my computers, even though I'm using the same sync account on both. I've tried deleting the cache, all cookies, and even deleted the Firefox profile and created a new one, to no avail. I also verified that the website is not included in the Windows shortcut target. This is on Firefox Quantum 59.0.2 64-bit on Windows 10.

Asked by shedsan 2 years ago

Answered by shedsan 2 years ago

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Quantum will not allow access to my USB drive.

I installed Quantum. I tried to print from Gmail. It denied access to my USB drive. Ubuntu 16.04 sees the drive and accesses it. mark@Mark-PC:/etc$ lsusb Bus 003 Devic… (read more)

I installed Quantum. I tried to print from Gmail. It denied access to my USB drive. Ubuntu 16.04 sees the drive and accesses it.

mark@Mark-PC:/etc$ lsusb Bus 003 Device 002: ID 0781:5599 SanDisk Corp. Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub etc.....

Filesystem Size Used Avail Use% Mounted on udev 7.7G 0 7.7G 0% /dev tmpfs 1.6G 9.9M 1.6G 1% /run /dev/sdc3 19G 7.2G 11G 42% / tmpfs 7.8G 25M 7.7G 1% /dev/shm tmpfs 5.0M 4.0K 5.0M 1% /run/lock tmpfs 7.8G 0 7.8G 0% /sys/fs/cgroup /dev/loop0 185M 185M 0 100% /snap/firefox/71 /dev/loop1 87M 87M 0 100% /snap/core/4407 /dev/loop2 87M 87M 0 100% /snap/core/4486 /dev/sdd1 5.5T 4.4T 819G 85% /media/mark/Archive /dev/sdb5 1.8T 13G 1.7T 1% /media/mark/2Tb_Home /dev/sdc2 19G 172M 18G 1% /boot /dev/sdc4 92G 12G 76G 13% /home tmpfs 1.6G 48K 1.6G 1% /run/user/1000 /dev/sda1 30G 28G 2.1G 93% /media/mark/SAN32G

I used the security manager in Quantum to allow persistent storage for Gmail. I changed the ownership and file permissions on the /media directory to my user name and It still will not give me access! What do I need to do?

Asked by markstarr44 2 years ago

Answered by cor-el 2 years ago

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Firefox is crashing continuously

Since today morning firefox has been starting continuously. At first it was Gah! Something went wrong crashes. I ran a spyware check with malaware and removed a couple of… (read more)

Since today morning firefox has been starting continuously. At first it was Gah! Something went wrong crashes. I ran a spyware check with malaware and removed a couple of trojans. After that firefox as a whole began to crash. I uninstalled and reinstalled firefox but the issue still continues. I also removed the add ons but nothing is working. Some of the more recent crashes are not visible here.

The last few crashes given here faaa6b3f-3a78-434a-8a14-5c739fa5923b 15-04-2018 15:22 db0dc99c-7ff9-48e2-942e-9d8269bb029a 15-04-2018 15:11 91197efb-ee9b-4328-ab99-725aa3f88ff1 15-04-2018 13:22 d151ea12-f448-465f-82a5-ab1d87fd19fe 15-04-2018 13:19 3bf4c738-cdbb-4049-b2f9-aa04c697de1c 15-04-2018 13:18

Asked by pastmaster 2 years ago

Answered by FredMcD 2 years ago

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IPEAKlwf.sys bluescreen crash while using Firefox Quantum at ebay.com, Wdws 10, 2018 HP Probook, issue only occurs using Firefox , not with Edge.

Often while at ebay.com or transferring between ebay and Paypal, I will get a Bluescreen crash with the message equal not equal: IPEAKlwf.sys. This issue only occurs whi… (read more)

Often while at ebay.com or transferring between ebay and Paypal, I will get a Bluescreen crash with the message equal not equal: IPEAKlwf.sys. This issue only occurs while using Firefox Quantum at a rate of about 1-in-4 visits.

Asked by DrWizard 2 years ago

Last reply by FredMcD 2 years ago

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How do I get my bookmarks back? They disappeared yesterday and I've followed all help topics in vain. I can't even install new ones.

My bookmarks have vanished. This problem began when I had iTunes and Firefox open. My iTunes songs were "skipping," which had never happened before. I closed Firefox and … (read more)

My bookmarks have vanished. This problem began when I had iTunes and Firefox open. My iTunes songs were "skipping," which had never happened before. I closed Firefox and iTunes, and I ran my Piriform CCleaner program to clear out temporary files, which I do regularly.

I ended up updating iTunes to make it work, but not before my bookmarks disappeared with the message on my browser: "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem."

Worse, Firefox won't allow me to add new bookmarks.

I followed all topics in support and nothing has changed this problem. I've restarted and shut down the computer. I ran a full-system security scan. I even uninstalled and reinstalled Firefox.

Please help!

Asked by myjumpspace 2 years ago

Last reply by jscher2000 1 year ago

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Whenever I click on 'bladwijzers' (bookmarks) my installation of Firefox hangs. What can I do about this?

Each time I click on 'bladwijzers' (bookmarks) my firefox hangs. After a while it becomes responsive again and I can continue using it, but it happens every time. I have … (read more)

Each time I click on 'bladwijzers' (bookmarks) my firefox hangs. After a while it becomes responsive again and I can continue using it, but it happens every time. I have no clue what causes this.

I do have a lot of bookmarks though. They used to be in folders and everything, but those seem to be gone. I have 'refreshed' Firefox, but I'm reluctant to reinstall firefox, because I'm afraid I will lose all my tabs and windows and bookmarks. Without plugins the problem persisted.

I'm running the latest version of Firefox (59.0.2) on the latest version of macOS (10.13.4) on a iMac 13,1.

How do I delete Firefox and keep al my tabs and windows? I'm quite addicted to Firefox and keep a lot of stuff open and I would like to be able to just continue where I left off.

I hope all this is a bit clear. Thanks in advance for any suggestions, tips and tricks.

Asked by whaha 2 years ago

Answered by cor-el 2 years ago

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Can't see any video on facebook, It shows only weird colours!

Hi, As you see In the picture, this what I see most of times when I play any video or even A gif picture on facebook 85% shows like that, and only 15% works normally.. Bu… (read more)

Hi, As you see In the picture, this what I see most of times when I play any video or even A gif picture on facebook 85% shows like that, and only 15% works normally.. But on Youtube, Almost all videos work 98% without problems!!, this problem shows more on Facebook.. I have the latest version of my video card *Nvidia GT610 2G * And also Firefox Quantum.. And also the latest version of Adobe Flash Player.. *Windows 10, 8G Ram, Processor Intel Core I5 3470T* Although when I play any video from any other Browser, It works so normally without any problems at all!, but I love Firefox the most, I used to open from this great browser, I'm suffering from this problem for almost a year! please, I need a solution to this problem, HELP ME!

Asked by DM_22 2 years ago

Answered by Happy112 2 years ago

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confirm account not from my ip address

sign in stated my password was not correct... sent confirm sign in email... not my ip address not even my city... and have issues with site I got on that I think has hac… (read more)

sign in stated my password was not correct... sent confirm sign in email... not my ip address not even my city... and have issues with site I got on that I think has hacked my computer... paid for mylife.com and have called 6 times now... and same lady states she is all departments...and cannot get logged off site and states site is not secure... I have most limited knowledge of computers... and feel this is an extension of a hacking two weeks ago... had to pay micorsoft and still not completely restored... however, right now concerned about firefox and no one to help and microsoft will not.. and I cannot confirm sign in on Mozilla and I cannot change my password for some sort of protection... someone please.. this old gal is in a panic... this site https://www.mylife.com/idp-match-process.view?&bypassMatching=false&redirectURL=%2Fsite%2Fob%2Finit%2Fidentity-premium.view%3FflowId%3Didentity_flow20... do not understand any of this... however went into settings and blocked all I could until I can get some help .

Asked by mr aak 2 years ago

Last reply by guigs 2 years ago

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Facebook.com seems to be always laggy and makes whole browser slow. (firefox latest version) recently.

but m.facebook runs smoothly and sound. and all other sites works normally. I have already removed all the cache and history and still no solutions. Note: i have only two… (read more)

but m.facebook runs smoothly and sound. and all other sites works normally. I have already removed all the cache and history and still no solutions.

Note: i have only two add ons enabled (idm and add block)

Asked by nikelmaharjan 2 years ago

Last reply by FredMcD 2 years ago

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How do I reduce excessive website color saturation?

Hi folks, On my new MacBook Pro the color saturation of websites appears excessive. I've attached a screenshot comparing the color reproduction of Firefox (on left) vs. S… (read more)

Hi folks, On my new MacBook Pro the color saturation of websites appears excessive. I've attached a screenshot comparing the color reproduction of Firefox (on left) vs. Safari (on right). If you compare the "3-D Cease Fire" and "Beauty and the Beast" blu-ray case images, you'll easily see that the color saturation on Firefox is excessive. Similarly, the "Best Blu-ray Movie Deals" button is too saturated. I notice the phenomenon on almost all websites.

I've tried playing around with the various gfx.color options to no avail so far. Maybe I haven't hit the right combination.

Thank you!

Best, Joel

Asked by kenrad 2 years ago

Last reply by kenrad 2 years ago

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finding login passwords for firefox

I've been dealing with my old, dead PC and need to either: Transfer all firefox app data to the new PC from the old PC drive, which is in an external caddy Access the pas… (read more)

I've been dealing with my old, dead PC and need to either:

Transfer all firefox app data to the new PC from the old PC drive, which is in an external caddy

Access the passwords from the drive and simply copy/load them onto the new PC for each of the three users.

I have tried this article: https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data but there are no such files in the users folder.

Any help gratefully received.

Thanks

Josh

Asked by joshuagbrown 2 years ago

Last reply by joshuagbrown 2 years ago

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Gettng prompt when uploading wav file "could not be saved, because the source file could not be read. Try again later, or contact the server administrator."

After upgrading firefox to 59.0.2 Following prompt message pops-up when wav file is uploaded and sent: "could not be saved, because the source file could not be read. Tr… (read more)

After upgrading firefox to 59.0.2 Following prompt message pops-up when wav file is uploaded and sent: "could not be saved, because the source file could not be read. Try again later, or contact the server administrator."

Asked by amrita15 2 years ago

Last reply by amrita15 2 years ago

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Firefox crashes

for the love of all that is good on the Internet... why is Firefox crashing when I open emails in Inbox by Google? Any email with even a few extra messages or attachments… (read more)

for the love of all that is good on the Internet... why is Firefox crashing when I open emails in Inbox by Google? Any email with even a few extra messages or attachments brings the whole house down.

Asked by dannycolab 2 years ago

Last reply by FredMcD 2 years ago

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Freeze on deleting tab; touchscreen

I have a unique and perplexing touchscreen issue using the latest Firefox browser on a 2017 Surface Pro (8/256) with the latest software and firmware updates. When I ad… (read more)

I have a unique and perplexing touchscreen issue using the latest Firefox browser on a 2017 Surface Pro (8/256) with the latest software and firmware updates.

When I add a new tab and subsequently try to delete that new tab, Firefox often freezes meaning that the browser does not feedback/refresh on my clicking (touching). HOWEVER when I force a browser refresh by clicking on any other window Firefox refreshes and acts on all the clicks I made while it was frozen. The clicks were processed by Firefox but it appears that the browser is not repainting after each click. To add insult to injury when I use a USB mouse this does not occur. Also I run identical Firefox on another desktop via mouse with no issues.

Certainly this seems to point to a Windows software issue but this issue does happen with any other apps including IE and Edge.

Among other things, actions I have tried include:

1. Run in safe mode 2. Re-install with new profile 3. Toggle many of recommended about:config settings 4. Change themes 5. Re-installed Windows touch screen driver

Below is my troubleshooting report.

Any ideas? Richard

Asked by Richard567 2 years ago

Last reply by philipp 2 years ago