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Secure connection failed TLS Message

Hi, I have been using a website daily without issue for several years, suddenly last week I received a message saying secure connection failed when trying to do a search … (read more)

Hi,

I have been using a website daily without issue for several years, suddenly last week I received a message saying secure connection failed when trying to do a search function on the website.

It has today got worse as I get the message now as soon as I log on, rather than when I just do a search.

The site is fine and I have used it for years. Please see attached screenshot.

Please help as its really driving me crazy!!

Many thanks Helen

Asked by SpoodleDoodle 4 years ago

Answered by SpoodleDoodle 4 years ago

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On the Search bar when I search via google I get the error msg "This Connection is Untrusted".There is nothing to press.I can visit google's page.Pls help

This happens only on Firefox when I use the build in google search option.Every time I get the error "This Connection is Untrusted".It started today.I have tried so far :… (read more)

This happens only on Firefox when I use the build in google search option.Every time I get the error "This Connection is Untrusted".It started today.I have tried so far :

  • Deleted the cert8 file
  • Checked ESET if ssl check is on (it's not)
  • Checked the system date and it is correct

What else can I do?Please help

Asked by zerocool7545 4 years ago

Answered by christ1 4 years ago

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Firefox crashes most every time try to close. Started since using windows 10.Tried all remedies.

Tried safemode, retune firefox, turn off LastPass.Diable plugins but,FF crashes most every time close, since updating to windows 10. Please advise. Trouble shooting data … (read more)

Tried safemode, retune firefox, turn off LastPass.Diable plugins but,FF crashes most every time close, since updating to windows 10. Please advise. Trouble shooting data says I have windows xp as operating system...That is incorrect....This laptop I bought new from Dell with windows7

Thanks

Asked by j4872 4 years ago

Answered by cor-el 4 years ago

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the majority of the server certificates in my firefox browser store are obsolete, and cannot use the ssl scan in BdF all HTTPS sites are blocked.

I use FF 43.0.2 I have been having problems with sites which I believe were safe, but which were blocked by FF because of certificate issues (generally slated "unknown").… (read more)

I use FF 43.0.2 I have been having problems with sites which I believe were safe, but which were blocked by FF because of certificate issues (generally slated "unknown"). These were sites that I connected to on a regular basis before. Finally being fed-up not being able to access these sites (no info available with this type of problem and iframe giving no clue) I followed a FF guideline and deleted the cert8.db The result has been the impossibility to connect to any HTTPS site. I finally found the temporary solution to disable BitDeFender's scan SSL option. But this made me uneasy. So I checked on the certificates themselves and saw they had (almost) all expired. What does this mean? Is there a way to ensure the proper updates are done, as seems to be possible using the check box "Query OCSP responder servers to confirm the current validity of certificates"? And how do I come back to a regular surveillance of the SSL traffic, or is it purely for show and ineffective? How can I trust a system telling me its own foundations are flaky? Thanks a million for all you guys do and a million and one for this particular issue if you have an answer. ;-)

Asked by simplecitoyen 4 years ago

Answered by simplecitoyen 4 years ago

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Unable to play any flash content in browser

I have cleared caches, uninstalled, reinstalled, searched for any adjustment I could think of that would allow the flash to play. Flash players have been reinstalled, ja… (read more)

I have cleared caches, uninstalled, reinstalled, searched for any adjustment I could think of that would allow the flash to play. Flash players have been reinstalled, java reinstalled. reboooted, rebooted,rebooted. Have turned off all security and it still will not load. Some games even indicate what version of flash is installed but all I get is a plain white screen where the game should be shown. Videos will not load

Asked by lynncaroll 4 years ago

Answered by FredMcD 4 years ago

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web of trust, "check for updates" does not work

I did the update online thru Firefox, however have no way of determining whether or not it was successful. Noted that Web of Trust has an update of 12--8-15, however w… (read more)

I did the update online thru Firefox, however have no way of determining whether or not it was successful. Noted that Web of Trust has an update of 12--8-15, however when I click on the icon "check for updates" , nothing happens. The icon for the WOT is there on the upper right portion of the tool bar.

How do I know I have the updated version of WOT?    What does the "refresh" link do?

Asked by Boudica 4 years ago

Answered by cor-el 4 years ago

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My firefox 43.0.2 won't open anymore, even Refreshed & in Safe Mode

Yesterday it opened normally, today it won't, as said above. I tried renaming the Mozilla Firefox to OldFirefox, and clean install, still won't work. When trying to open … (read more)

Yesterday it opened normally, today it won't, as said above.

I tried renaming the Mozilla Firefox to OldFirefox, and clean install, still won't work.

When trying to open in safe mode, window open but then says : Not responding, and it jam like this.

I even tried to report my 5 latest bp- and it still wasn't conclusive.

Any answer somebody?

BTW my computer is a MacBook Pro with Windows 7 32 bits Legit Boot Camp, si maybe it does make a difference.

My Internet Explorer work, thought.

Thanks!!

Asked by g0ld3nb0y 4 years ago

Answered by jscher2000 4 years ago

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Tabs are restored automatically after I have deleted them the previous day

Sometimes I close Firefox with the windows and tabs left open because I plan to use them the next day. I also close tabs after a crash when I have been running too many p… (read more)

Sometimes I close Firefox with the windows and tabs left open because I plan to use them the next day. I also close tabs after a crash when I have been running too many programs at the same time. When I open Firefox the next day, I'm asked which of my previous windows and tabs I want to restore and even though I only indicate certain ones, when they are restored there are old tabs that open up with them and I have to go through and delete each of the old tabs again. Today I tried not restoring anything, which closed Firefox. When I opened it again, the same window that I had unchecked was asking to be restored. I unchecked the window and closed Firefox several more times and then decided to open the window......this time there was a string of about 50 old tabs that opened up with the window!

Asked by erika500 4 years ago

Answered by erika500 4 years ago

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Why can't I access my options menu/pages without disabling addons?

The last two firefox updates somehow rendered my option inaccessible. I have to boot in safe mood to make any changes which is annoying. I did a refresh as well as a ne… (read more)

The last two firefox updates somehow rendered my option inaccessible. I have to boot in safe mood to make any changes which is annoying. I did a refresh as well as a new reinstall and I still have the problem. All my addons worked fine until this last update. I also use Avast antivirus and tried to disable some options I thought may interfere with firefox but did not disable "web protection" altogether. I am at a loss.

Asked by vfal 4 years ago

Answered by FredMcD 4 years ago

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Firefox doesn't even try to load webpages

Firefox doesn't load webpages at all. The exact behaviour is as follows: Open a new tab: - New tab opens with title "New Tab". - Address bar says "Search or enter address… (read more)

Firefox doesn't load webpages at all. The exact behaviour is as follows:

Open a new tab:

- New tab opens with title "New Tab".
- Address bar says "Search or enter address".
- Page display is blank white page (having set new tab page to be blank page).

Enter a valid URL and press the "Enter" key.

- New tab title changes to "Connecting..." briefly and then reverts to "New Tab".
- Address bar doesn't change.
- Page display remains blank page.


So in an attempt to figure out what was going on, I ran Wireshark. After turning off Google safebrowsing, I can see that Firefox is doing a DNS lookup. That's it. JUST a DNS lookup. There is no attempt at all to open a TCP/HTTP connection to anything at all. With Google safebrowsing enabled, it does two DNS lookups, one for google.safebrowsing.com and one for some other apparently unrelated address.

I have followed all the steps in the existing troubleshooting guides. I have completely uninstalled Firefox including all profile data and reinstalled. Twice.


The next debugging question that's sure to be asked is "what did you do before this started happening?" the answer is nothing. I didn't upgrade Firefox. I didn't install any new addons. I didn't change my networking setup at all. I didn't install any new Windows upgrades. I did NOTHING. At least nothing that I can think of. I am not sure of the exact sequence of when this started happening, but it may have started happening since I installed Glyph/ArcheAge. Or maybe Firefox was still working for a day or so after I installed it. I really do not remember. Certainly there was no distinctive landmark activity. Oh, and my wife's PC which is exactly the same build as mine, but may have slightly different Windows updates (for example) also has Glyph/ArcheAge installed on it and Firefox works fine.

Asked by JontomXire 4 years ago

Answered by jscher2000 4 years ago

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Firefox won't open any web pages but gives no error message. It just flashes and then stays on the home tab.

I just upgraded to Windows 10 from Windows 7 on the same machine. Right at first Firefox worked ok but then it wouldn't load a web page anymore. I've uninstalled it sever… (read more)

I just upgraded to Windows 10 from Windows 7 on the same machine. Right at first Firefox worked ok but then it wouldn't load a web page anymore. I've uninstalled it several times, including the profile folder, but that had made no difference. Doesn't matter if you type in an address in the URL bar at the top or the search box on the home page, the screen just flashed really quickly and then is still on the default home page. Any help? Below is the text from the troubleshooting page. {

 "application": {
   "name": "Firefox",
   "version": "43.0.2",
   "buildID": "20151221130713",
   "userAgent": "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:43.0) Gecko/20100101 Firefox/43.0",
   "safeMode": false,
   "updateChannel": "release",
   "supportURL": "https://support.mozilla.org/1/firefox/43.0.2/WINNT/en-US/",
   "numTotalWindows": 1,
   "numRemoteWindows": 0,
   "remoteAutoStart": false
 },
 "modifiedPreferences": {
   "browser.cache.disk.smart_size.first_run": false,
   "browser.cache.disk.capacity": 1048576,
   "browser.cache.disk.filesystem_reported": 1,
   "browser.cache.frecency_experiment": 1,
   "browser.download.importedFromSqlite": true,
   "browser.places.smartBookmarksVersion": 7,
   "browser.sessionstore.upgradeBackup.latestBuildID": "20151221130713",
   "browser.startup.homepage_override.mstone": "43.0.2",
   "browser.startup.homepage_override.buildID": "20151221130713",
   "dom.apps.reset-permissions": true,
   "dom.mozApps.used": true,
   "extensions.lastAppVersion": "43.0.2",
   "gfx.crash-guard.d3d11layers.appVersion": "43.0.2",
   "gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-try-d3d11": true,
   "gfx.direct3d.last_used_feature_level_idx": 1,
   "gfx.crash-guard.d3d11layers.feature-d3d11": true,
   "gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-d3d11": false,
   "gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-warp": false,
   "gfx.crash-guard.glcontext.gfx.driver-init.direct3d11-angle": true,
   "gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle": true,
   "gfx.crash-guard.d3d11layers.feature-d2d": true,
   "gfx.crash-guard.status.glcontext": 2,
   "gfx.crash-guard.d3d11layers.driverVersion": "8.15.10.2900",
   "gfx.crash-guard.d3d11layers.deviceID": "0x0046",
   "gfx.crash-guard.status.d3d9video": 2,
   "gfx.crash-guard.status.d3d11layers": 2,
   "media.hardware-video-decoding.failed": false,
   "network.cookie.prefsMigrated": true,
   "places.history.expiration.transient_current_max_pages": 101870,
   "plugin.disable_full_page_plugin_for_types": "application/pdf",
   "privacy.sanitize.migrateFx3Prefs": true,
   "ui.osk.debug.keyboardDisplayReason": "IKPOS: Touch screen not found."
 },
 "lockedPreferences": {},
 "graphics": {
   "numTotalWindows": 1,
   "numAcceleratedWindows": 1,
   "windowLayerManagerType": "Direct3D 11",
   "windowLayerManagerRemote": true,
   "supportsHardwareH264": "Yes",
   "adapterDescription": "Intel(R) HD Graphics",
   "adapterVendorID": "0x8086",
   "adapterDeviceID": "0x0046",
   "adapterSubsysID": "10331462",
   "adapterRAM": "Unknown",
   "adapterDrivers": "igdumd64 igd10umd64 igdumdx32 igd10umd32",
   "driverVersion": "8.15.10.2900",
   "driverDate": "11-26-2012",
   "adapterDescription2": "",
   "adapterVendorID2": "",
   "adapterDeviceID2": "",
   "adapterSubsysID2": "",
   "adapterRAM2": "",
   "adapterDrivers2": "",
   "driverVersion2": "",
   "driverDate2": "",
   "isGPU2Active": false,
   "direct2DEnabled": true,
   "directWriteEnabled": true,
   "directWriteVersion": "10.0.10586.0",
   "webglRenderer": "Google Inc. -- ANGLE (Intel(R) HD Graphics Direct3D11 vs_4_0 ps_4_0)",
   "info": {
     "AzureCanvasBackend": "direct2d 1.1",
     "AzureSkiaAccelerated": 0,
     "AzureFallbackCanvasBackend": "cairo",
     "AzureContentBackend": "direct2d 1.1"
   }
 },
 "javaScript": {
   "incrementalGCEnabled": true
 },
 "accessibility": {
   "isActive": false,
   "forceDisabled": 0
 },
 "libraryVersions": {
   "NSPR": {
     "minVersion": "4.10.10",
     "version": "4.10.10"
   },
   "NSS": {
     "minVersion": "3.20.2 Basic ECC",
     "version": "3.20.2 Basic ECC"
   },
   "NSSUTIL": {
     "minVersion": "3.20.2",
     "version": "3.20.2"
   },
   "NSSSSL": {
     "minVersion": "3.20.2 Basic ECC",
     "version": "3.20.2 Basic ECC"
   },
   "NSSSMIME": {
     "minVersion": "3.20.2 Basic ECC",
     "version": "3.20.2 Basic ECC"
   }
 },
 "userJS": {
   "exists": false
 },
 "crashes": {
   "submitted": [],
   "pending": 0
 },
 "extensions": [
   {
     "name": "HP Smart Web Printing",
     "version": "4.51",
     "isActive": false,
     "id": "smartwebprinting@hp.com"
   },
   {
     "name": "Media Player",
     "version": "1.1",
     "isActive": false,
     "id": "ext@MediaPlayerV1alpha5628.net"
   },
   {
     "name": "Media View",
     "version": "1.1",
     "isActive": false,
     "id": "ext@MediaViewV1alpha4415.net"
   },
   {
     "name": "Media View",
     "version": "1.1",
     "isActive": false,
     "id": "ext@MediaViewV1alpha2256.net"
   },
   {
     "name": "Media Watch",
     "version": "1.1",
     "isActive": false,
     "id": "ext@MediaWatchV1home9979.net"
   },
   {
     "name": "Norton Identity Safe",
     "version": "2015.5.6.86",
     "isActive": false,
     "id": "{C1A2A613-35F1-4FCF-B27F-2840527B6556}"
   },
   {
     "name": "Rich Media View",
     "version": "1.1",
     "isActive": false,
     "id": "ext@RichMediaViewV1release7812.net"
   },
   {
     "name": "Video Player",
     "version": "1.1",
     "isActive": false,
     "id": "ext@VideoPlayerV3beta10668.net"
   }
 ],
 "experiments": []

}

Asked by streamfisher 4 years ago

Answered by philipp 4 years ago

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what is this firefox scurity scan. have to close browser to get rid of it

red screen comes up on computer and says firefox security scan in progress. than smaller windows come up wanting me to get patch or cancel. no way to get out other than t… (read more)

red screen comes up on computer and says firefox security scan in progress. than smaller windows come up wanting me to get patch or cancel. no way to get out other than to close browser and reopen.this has happened several times. did not know if it is legitamit

Asked by jim4025 4 years ago

Answered by jim4025 4 years ago

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Cannot delete corrupted add in download in order to try again to download and install

I was trying to update the DishAnywhere sling player web plugin from dishanywhere.com and my Internet connection was very poor with the download stopping and starting. Af… (read more)

I was trying to update the DishAnywhere sling player web plugin from dishanywhere.com and my Internet connection was very poor with the download stopping and starting.

After the download box disappeared, I tried to start up the player and again the dishanywhere notice came up about the updated plug in for Firefox. I clicked to download it again and almost instantly it came back with the download was corrupted. No matter what I did, it wouldn't download it again, since I guess the file exists somewhere, yet it is corrupted.

Where is the bad download file stored so that I can delete it and try to download the plug in again with a good Internet connection? I cannot find any info on this sort of thing anywhere that is accurate.

Thanks!

Asked by johnjces 4 years ago

Answered by johnjces 4 years ago

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Untrusted connection, certificate algorithm disabled

Suddenly, I am unable to post to 4chan. The error I'm getting is that the connection is untrusted. If I open the Technical Details, the error code is "sec_error_cert_s… (read more)

Suddenly, I am unable to post to 4chan. The error I'm getting is that the connection is untrusted.

If I open the Technical Details, the error code is "sec_error_cert_signature_algorithm_disabled". None of the solutions in the certificate FAQ cover this error code.

I've run my anti-virus (Avast) and MalwareBytes, neither turned up anything and the problem persists.

Asked by Ryan_L 4 years ago

Answered by Ryan_L 4 years ago

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Bookmarks keep duplicating

I continually have duplicated bookmarks appearing in my "unsorted bookmarks" folder, and I see multiple entries for the "History" "Tags" and "Downloads" items in the libr… (read more)

I continually have duplicated bookmarks appearing in my "unsorted bookmarks" folder, and I see multiple entries for the "History" "Tags" and "Downloads" items in the library (ctrl+shift+b).

It seemed to start with the extension "Eversync", which I uninstalled a while ago. I've restarted firefox, deleted and recreated my sync profile, and can't seem to get it fixed.

Any ideas on where to go or what to look for?

Asked by ybkshaw 4 years ago

Answered by ybkshaw 4 years ago

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How do I get Roboform working in new firefox 43?

Downloaded and activated Firefox 43. NO Roboform toolbar. Roboform is NOT a response when searching for add-ons in this Firefox so there is NO Roboform to select. HELP … (read more)

Downloaded and activated Firefox 43. NO Roboform toolbar. Roboform is NOT a response when searching for add-ons in this Firefox so there is NO Roboform to select. HELP

Asked by Rick May Be Confused! 4 years ago

Answered by Rick May Be Confused! 4 years ago

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Why is there a large blank gap between heading and body in MSN

MSN is my home page in Mozilla Firefox. Whenever I go there the home page is split. The Header and a short advertisement is at the top of the page, then there is a hug… (read more)

MSN is my home page in Mozilla Firefox. Whenever I go there the home page is split. The Header and a short advertisement is at the top of the page, then there is a huge blank gap as I scroll down the page until I reach the body of the News, Entertainment, Sports, and other sections of the rest of MSN's home page. How can I remove the large blank space?

Asked by ID_10_T 4 years ago

Answered by cor-el 4 years ago