Showing questions tagged: اعرض كل الأسئلة
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Firefox is hanging and Shockwave flash player is the cause. What to do?

Firefox is hanging at sites like www.kongregate.com which use Shockwave Flash player. I get the "unresponsive script" error and nothing is helping. I've already reinstall… (read more)

Firefox is hanging at sites like www.kongregate.com which use Shockwave Flash player. I get the "unresponsive script" error and nothing is helping. I've already reinstalled Firefox and Shockwave. I've tried disabling hardware acceleration and Adobe Flash protected mode (it was already disabled both in Add-ons and about:config). I've tried changing dom.max_script_run_time to 20. Everything works fine when I disable Shockwave but then I can't play most of the browser based games. Then again it might be the sites fault. I'm not sure what else to do. Help would be appreciated.

Asked by Corvus 5 years ago

Last reply by davewhitearcata 5 years ago

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page set up is in metric

My page set up just changed from inches to metric. Paper size is Letter. So what happened with the latest Firefox? Been using it for years and never saw this issue bef… (read more)

My page set up just changed from inches to metric. Paper size is Letter. So what happened with the latest Firefox? Been using it for years and never saw this issue before.

Asked by sleeperph 5 years ago

Last reply by 1984WasNotaManual 4 years ago

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I received a big red Firefox Security Warning. It wanted me to download a patch

I received a big Firefox Security Warning. It wanted me to download a security patch. I found several similar questions. I am going to turn it off without downloading or… (read more)

I received a big Firefox Security Warning. It wanted me to download a security patch. I found several similar questions. I am going to turn it off without downloading or continuing.

Asked by donfirsdon2 5 years ago

Last reply by Dandur805 5 years ago

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Need garmin plug in-ran good before-now you disallowed.

Last revision of Firefox disallowed Garmin plug in that is essential for downloading info to gps unit. I must have this plugin and it must be allowed. Internet Explorer… (read more)

Last revision of Firefox disallowed Garmin plug in that is essential for downloading info to gps unit. I must have this plugin and it must be allowed. Internet Explorer is too slow and frequently crashes. I really like Firefox, but if I cannot use it for this function-it is of no use to me. It did run ok until I down loaded the latest version of Firefox. Can I get to old version back or are you willing to undo this fiasco?

Asked by jthomas3 5 years ago

Last reply by James 5 years ago

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After update 43.0.1 my history disappears each day. Why?

I've double-checked that no other program is deleting the history, and there are no scheduled tasks running that would do it. I have Firefox set to KEEP history. I DID ha… (read more)

I've double-checked that no other program is deleting the history, and there are no scheduled tasks running that would do it. I have Firefox set to KEEP history. I DID have a crash at one point - could that have corrupted a user file?? How do I create that corrupted file to check if that is it?

Thank you!

Asked by kailasa108 5 years ago

Last reply by FredMcD 5 years ago

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Installed latest version, most plugins are now disabled

Apps like 1PASSWORD and X-notifier just disappeared. I have loads of non compatible add-ons now My all time fave browser was Firefox but now I'm having more trouble I'm … (read more)

Apps like 1PASSWORD and X-notifier just disappeared. I have loads of non compatible add-ons now

My all time fave browser was Firefox but now I'm having more trouble I'm looking at changing over to Chrome... at home and work, all in Firefox continually freeze

Asked by Softus 5 years ago

Last reply by Wesley Branton 5 years ago

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Firefox crashes

I have two problems: 1) Firefox crashes after I've been online awhile but I am able to send the report and refresh and get back to where I was online. 2) I get an Adobe p… (read more)

I have two problems: 1) Firefox crashes after I've been online awhile but I am able to send the report and refresh and get back to where I was online. 2) I get an Adobe plugin crash for all videos on FB. I can play videos on You Tube though. I believe this Adobe Plugin crash is something I can change in my settings but I don't remember how to do it. I tried changing the disable scripting settings but that didn't work. Reloading the page after sending the crash report with the ULR does not help. I have tried to refresh firefox settings and restate in safe mode to no avail. I recently updated to windows NT4 from windows 7 and I think that's when the plugin problems started and the maybe the crashing too. I may have deleted Quicktime plugin too. Using XP. I have plenty of memory though.

Here is the adobe plugin crash report: Crash ID: bp-7d662fa5-2a29-4a98-a7d9-636702160319

Here is another crash report: Crash ID: bp-d769e48b-b46f-4808-a514-75ad82160319

Asked by Crashcrazy 5 years ago

Last reply by cor-el 5 years ago

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Firefox syncs from wrong device

I have a desktop running Win 10.I bought a new Lenovo Thinkpad running Win10 Pro.I created a sync account in FF to copy all my bookmarks,add ons ,and preferences from my … (read more)

I have a desktop running Win 10.I bought a new Lenovo Thinkpad running Win10 Pro.I created a sync account in FF to copy all my bookmarks,add ons ,and preferences from my desktop to my Thinkpad.This worked really well,BUT...I use my desktop for most of my work and make most of my book mark additions and deletions from the desktop.The problem is that my desktop disconnects from sync when I close my browser and when I log back in,it copies the bookmarks from the Lenovo Thinkpad,so any additions,rearrangements,and deletions I made on the desktop are now gone(sometimes this can be several days worth).How do I make the desktop the computer that I want other devices to sync from? This is very frustrating and unproductive.

Asked by Rothie 5 years ago

Last reply by the-edmeister 5 years ago

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unable to update software, permissions

I keep getting error message: Software update, unable to update, a recommended security and stability update is available but you do not have the permissions required to … (read more)

I keep getting error message: Software update, unable to update, a recommended security and stability update is available but you do not have the permissions required to install it...

I am the administrator, and I'm logged in to the administrator account.

The latest version of Firefox that shows as available to me is 43.0.1 I have installed and re-installed it several times.

I have Vista, 32 bit.

I also keep getting Flash error messages, and cannot update that either, assuming that problem is related to this.

Any help you can give me is appreciated. Thank you.

Asked by WilkesJournal 4 years ago

Last reply by James 4 years ago

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firefox has blocked parts of this page that are not secure farmville2 on facebook can't finish loading to play because of this

since Jan 2 2016 I can not load farmville 2 the loading bar is stuck 3/4 the way. it has blocked parts of this page that are not secure Permissions you have not granted… (read more)

since Jan 2 2016 I can not load farmville 2 the loading bar is stuck 3/4 the way.

it has blocked parts of this page that are not secure

Permissions you have not granted this site any special permissions

Asked by donnabeld 5 years ago

Last reply by LindaS272 4 years ago

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Firefox crashes

iam using windows 7 and firefox 40.0. my browser is frequently crashing Report ID Date Submitted 58c1c6a4-ce7d-4… (read more)

iam using windows 7 and firefox 40.0. my browser is frequently crashing

Report ID Date Submitted 58c1c6a4-ce7d-453a-ba3d-27cb40cfa570 11/28/2016 7:10 PM 687fe30e-121e-4e39-a4f1-e0b52c1f203f 11/28/2016 6:59 PM c79bb239-b777-41bf-aef8-77206ca21fec 11/28/2016 6:59 PM 33e94d93-1358-4b52-9e56-dd67da972309 11/28/2016 6:59 PM bp-68daceb6-4f99-4fe7-9304-24a862161128 11/28/2016 6:46 PM bp-0643f26d-b117-4e94-b40a-ade482161128 11/28/2016 6:45 PM bp-c96c8e76-a95c-42e7-b947-f43862161128 11/28/2016 6:43 PM bp-5ad14d38-c349-4141-aab3-0af552161128 11/28/2016 6:43 PM bp-effaf560-4bfe-4d58-a2cd-48a252161128 11/28/2016 6:38 PM 5b0dcb76-5887-4427-b51e-74a0f0eff55d 11/28/2016 6:29 PM aa685d88-7923-4cfe-b86d-c4fa15339bc7 11/27/2016 10:04 PM 200e4ab4-76d5-46a9-9841-19afc3195dad 11/27/2016 5:40 PM 39f4296f-5234-41fc-b252-9752ef1f13f1 11/27/2016 5:33 PM 6e17a606-c0bf-4720-a2e4-9654a5057c72 9/25/2013 11:17 PM 1e1f938d-a859-4d29-80ee-7f7aa77b6db5 9/25/2013 11:14 PM

help me please

Asked by KARTHIK2928 4 years ago

Last reply by John99 4 years ago

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Browser and website text too faint to read

As an example: In my browser (in green) it shows a 'padlock' Mozilla foundation (US) [in black text] https://support.mozilla.org/en-US/questions the https:// portion i… (read more)

As an example: In my browser (in green) it shows a 'padlock' Mozilla foundation (US) [in black text] https://support.mozilla.org/en-US/questions

the https:// portion is so faint I can hardly see it, the mozilla.org is darker then the rest of it gets faint and unreadable again. In the search box it says "search" but is so faint I can hardly see the word. What I type in is fine though. When I am on a site that I need to fill in with information, such as name, address, etc there is usually a box to type in and you can't even see where that box is.

I can't figure out why this has occurred suddenly. Can anyone help?

Asked by Starlite51 5 years ago

Last reply by cor-el 5 years ago

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upgraded to win 10 & now all my bookmarks are gone I have tried the Restore and there was only one date.

I went to MENU. -> HELP ? -> TROUBLESHOOTING INFO -> PROFILE FOLDER -> BOOKMARKBACKUPS and there was only 2 recent ones.. One from the NEW FIREFOX and the MY … (read more)

I went to MENU. -> HELP ? -> TROUBLESHOOTING INFO -> PROFILE FOLDER -> BOOKMARKBACKUPS

and there was only 2 recent ones.. One from the NEW FIREFOX and the MY ATTEMPT to RESTORE

Asked by jdmp2374 5 years ago

Last reply by FredMcD 5 years ago

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Firefox crashes in all instances, even in Safe Mode.

Firefox crashes in all instances, including in Safe Mode. I have tried a clean re-install several times. I cannot access the Profile Manager (also get a crash). Notably, … (read more)

Firefox crashes in all instances, including in Safe Mode. I have tried a clean re-install several times. I cannot access the Profile Manager (also get a crash). Notably, there was no "Firefox" folder in the Application Support folder. I've already moved on to Safari but am really just curious what happened. On my last Mac (I bought a new one 2 months ago), if I opened Firefox, it would just continually open a new instance, crash and repeat over and over until my whole computer crashed or I rebooted the whole system. Now, if I quit Firefox, it politely stays put, but still will not ever open. The crash report reads as follows; thanks in advance for your help!:

AdapterDeviceID: 0x0d26 AdapterVendorID: 0x8086 BuildID: 20151221130713 CrashTime: 1451257277 EventLoopNestingLevel: 1 FramePoisonBase: 7ffffffff0dea000 FramePoisonSize: 4096 InstallTime: 1451255742 Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x0d26 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 1 SecondsSinceLastCrash: 408 StartupTime: 1451257277 Throttleable: 1 Vendor: Mozilla Version: 43.0.2

This report also contains technical information about the state of the application when it crashed.

Asked by lawkid88 5 years ago

Last reply by FredMcD 5 years ago

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Java 7R17 stopped working after Firefox upgrade from 41.0.2 to 43.0.1

I have an application at work for which I need Java 7. The newer versions of Java do not work with it. I've been using Firefox 41.0.2 just fine with Java 7R17 (32 bit),… (read more)

I have an application at work for which I need Java 7. The newer versions of Java do not work with it. I've been using Firefox 41.0.2 just fine with Java 7R17 (32 bit), but now that I have upgraded to Firefox 43.0.1, Java 7R17 no longer works. Even if I just go to the "verify java" page (https://www.java.com/verify/), the Java plugin in Firefox locks up and after a few seconds I get the following pop up window:

Warning: Unresponsive plugin

may be busy, or it may have stopped responding. You can stop the plugin now, or you can continue to see if the plugin will complete.

Don't ask me again Continue Stop Plugin

I encountered this in Firefox 42 also, and was forced to roll back to 41, which I will be doing now as well. Please let me know if there is a way to fix this.

Asked by Lemurman 5 years ago

Last reply by guigs 5 years ago

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Why do you keep blocking Kaspersky Password Manager?

It seems that with every version you release, you disable Kaspersky Password Manager. I haven't updated to the online version because I don't trust anything online. Al… (read more)

It seems that with every version you release, you disable Kaspersky Password Manager. I haven't updated to the online version because I don't trust anything online. All KPM does is fill in the name and PW for websites. I can't see how any normal upgrade to your product, can suddenly block a PW manager from working, so I have to assume that you want people to use yours instead. The problem is I use KPW manager for more than browsing and I really don't want to have to use 2 PW programs to do the job of 1. Kaspersky always "fixes" the "problem" and all you are doing is messing with people.

Asked by JackonLI 5 years ago

Last reply by jscher2000 5 years ago

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Prevent firefox from restoring closed windows

Currently, I'm using Firefox 43.0.1 and if the browser crashes and is restarted, it tries to open dozens of windows, which most of them I already had closed long *before*… (read more)

Currently, I'm using Firefox 43.0.1 and if the browser crashes and is restarted, it tries to open dozens of windows, which most of them I already had closed long *before* the crash. Before my update to v43 (sorry, I don't know which version I had previously - maybe something like v24 or so), the browser restored only the windows that where opened during the crash. Now, my system freezes for dozens of seconds, producing a lot of network transfer (because every opened window loads one tab and if it is YouTube or some other heavy website, you can imagine what happens - especially if it plays sound!), and almost kills my system. What did the Firefox Developers changed? How can I turn this dump feature off again?

Asked by StanE2 4 years ago

Last reply by cor-el 4 years ago