Hi, FF 42.0 / Windows 7 64-bit I have a problem with installing any extension that requires browser restart (for example Web Developer Toolbar). Addons that do not requir… (read more)
FF 42.0 / Windows 7 64-bit
I have a problem with installing any extension that requires browser restart (for example Web Developer Toolbar). Addons that do not require browser restart (like firebug, adblock plus) are installed with no issues. When I go to about:addons search for addon, click install, it gets installed with no error messages but after I restart the browser it's simply not installed. By the way this problem has every windows workstation I checked in my company (Thomson-Reuters, Gdynia) and there is always the same problem even after fresh FF installation so it's not related to my specific laptop. I checked with local IT but they have no idea what the reason of that problem could be. This is not officially supported browser so it's not their duty to troubleshoot it. They just checked if the problem reoccurs when addon is installed with antivirus disabled and yes - with disabled antivirus software the problem still exists. I checked https://support.mozilla.org/en-US/kb/unable-install-add-ons-extensions-or-themes but none of the cases from above-mentioned KBs seem to be relevant to my problem. I'm not power Firefox user so I would like kindly ask for advice how the problem could be troubleshooted: -are there any specific settings in about:config I should look into? -are there any certificates that could have been replaced on a corporate machine and are required for addon installation? -any specific entries in configuration files that I should check before and after the browser restart? -anything else..