Showing questions tagged: اعرض كل الأسئلة
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How do i get the SecureWebBHO malware out of FIrefox 33.03

I use Firefox (version 33.03 right now) as my main web browser. Recently, a number of regularly visited sites have started acting strange. I am also getting random pop up… (read more)

I use Firefox (version 33.03 right now) as my main web browser. Recently, a number of regularly visited sites have started acting strange. I am also getting random pop ups telling me that I need to update my video player, or Java version (my version is current). I checked the "add ons" in the control menu, nothing looks out of place (2 nVidia 3D Vision plugin, one VLC Web plug in, one OpenH264 plug in from Cisco). I fired up IE 11 to see if it had the same issue. It did. When I opened up IE's control menu, and went to "manage add-ons", it showed the SecureWeb BHO from a company called Jelbrus LLC. I disabled it in IE 11, and it is running properly. I have run Windows Defender on a full scan. It says it found 1 item, which it said it deleted. I ran the freeware version of MalwareBytes Anti-Malware. It says it found 2 registry problems, and a PUP (Probably Unwanted Program). Asked it to quarantine the problems. Problem still exists with Firefox, ONLY. My questions are: a) why is it not showing up as an add-on or extension or service? and b) How do I get rid of this?

Kostas

Asked by kkritsilas 6 years ago

Answered by kkritsilas 6 years ago

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excel application doesn't exist under Option tab

Excel content type doesn't exist in Tools/Options/Application and as a result whenever I try to view excel files it loads as symbols. Any assistance would be appreciated.… (read more)

Excel content type doesn't exist in Tools/Options/Application and as a result whenever I try to view excel files it loads as symbols. Any assistance would be appreciated.

Asked by despo 6 years ago

Answered by despo 6 years ago

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Can't open Firefox on Yosemite

I updated to Macintosh Yosemite yesterday, and I cannot open Firefox. I had 33.0.1 at the time and have since updated to 33.0.3, but this did not solve the problem. … (read more)

I updated to Macintosh Yosemite yesterday, and I cannot open Firefox. I had 33.0.1 at the time and have since updated to 33.0.3, but this did not solve the problem.

Asked by honeyl 6 years ago

Answered by iamjayakumars 6 years ago

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Rough scrolling

I'm running W8.1 on a Sony Vaio Tap 11 with an i5Y and 4GB of RAM. When scrolling by dragging my finger across the screen I get a very jagged scroll (if you can even call… (read more)

I'm running W8.1 on a Sony Vaio Tap 11 with an i5Y and 4GB of RAM. When scrolling by dragging my finger across the screen I get a very jagged scroll (if you can even call it scrolling). I've tried disabling the smooth/auto scrolling settings and playing with 'general.smoothScroll.mouseWheel.durationMaxMS' in about:config. Oddly enough Internet Explorer (of all programs!) scrolls beautifully smoothly.

Anyone got a solution?

Asked by Custardinc 6 years ago

Last reply by Custardinc 6 years ago

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My up-to-date Firefox refuses to open the Coursera website, though everything else opens perfectly. The link is www.coursera.org. The site opens in Chrome.

My Firefox used to have no problems earlier with opening this website. However, since the last two updates, it will just not open the site. I can see the Coursera logo sp… (read more)

My Firefox used to have no problems earlier with opening this website. However, since the last two updates, it will just not open the site. I can see the Coursera logo spinning in circles for ever, but the page does not open.

There is no other problem. I tried emptying the cache already.

I am using a Windows 8.1 OS on a Dell laptop that is just over a year old. There are no memory issues, no viruses, no firewall-issues. So where is the problem? My Flash and other plugins are up-to-date and working just fine.

Dr. Taher

Asked by drtaher 6 years ago

Answered by FredMcD 6 years ago

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Firefox will not start on homepage. Always starts on last tab(s) open

I have confirmed my options are set to open Google as my homepage, but after restarting, Firefox opens to the last open tab instead. A previous, now archived, thread shar… (read more)

I have confirmed my options are set to open Google as my homepage, but after restarting, Firefox opens to the last open tab instead. A previous, now archived, thread shared this answer: Try opening the user.js file. For me, it only had one line, which was user_pref("browser.sessionstore.resume_session_once", true);. Once I deleted the file, everything went back to normal. However, I can't figure out where that user.js file is and I've tried searching for it to no avail. Help is appreciated. Thank you.

Asked by dle313 6 years ago

Answered by jscher2000 6 years ago

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right click goes back one page

Anytime I right click Firefox goes back one page. This is really annoying for several reasons. I can't copy anything or spell check. Also my middle finger when resting on… (read more)

Anytime I right click Firefox goes back one page. This is really annoying for several reasons. I can't copy anything or spell check. Also my middle finger when resting on the mouse frequently clicks the right click button when I don't want it to, which just happened, so I've had to retype this whole thing. I can't seem to find any answers online. I've check plugins, extensions and options with no joy.

Asked by schmerica79 6 years ago

Last reply by cor-el 6 years ago

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I keep getting pop-overs saying my Java is out of date.

I keep getting pop-overs saying my Java is out of date. I already have updated Java and removed any previous versions to prevent a false reading. How do I block this from… (read more)

I keep getting pop-overs saying my Java is out of date. I already have updated Java and removed any previous versions to prevent a false reading. How do I block this from happening. This occurs on all of my computers when using Firefox. It is getting out of control.

Asked by Angelsong7 6 years ago

Last reply by You 6 years ago

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Firefox crashes

Please help! Crashing every few minutes. No rhyme or reason. AdapterDeviceID: 0x0126 AdapterDriverVersion: 9.17.10.2867 AdapterSubsysID: 1619103c AdapterVendorID: 0x808… (read more)

Please help! Crashing every few minutes. No rhyme or reason.

AdapterDeviceID: 0x0126 AdapterDriverVersion: 9.17.10.2867 AdapterSubsysID: 1619103c AdapterVendorID: 0x8086 Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:33.0.3 AvailablePageFile: 5962670080 AvailablePhysicalMemory: 691146752 AvailableVirtualMemory: 3445555200 BIOS_Manufacturer: Hewlett-Packard BlockedDllList: BreakpadReserveAddress: 42336256 BreakpadReserveSize: 41943040 BuildID: 20141105223254 CrashTime: 1415381702 EMCheckCompatibility: true FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1415370755 Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x0126, AdapterSubsysID: 1619103c, AdapterDriverVersion: 9.17.10.2867 D2D? D2D+ DWrite? DWrite+ D3D11 Layers? D3D11 Layers+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 367 StartupTime: 1415381410 SystemMemoryUsePercentage: 66 Theme: classic/1.0 Throttleable: 1 TotalPageFile: 8521109504 TotalPhysicalMemory: 2078658560 TotalVirtualMemory: 4294836224 URL: http://flyer.canadiantire.ca/Canadiantire/BrowseByPage?storeid=2400391&promotionviewmode=1&promotioncode=CaTire-141105ENG&listingid=0&sneakpeek=N&pagenumber=1 Vendor: Mozilla Version: 33.0.3 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 :

MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [RAW/IP] : 2 : 3 :  
MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [UDP/IPv6] : 2 : 2 :  
MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll 
RSVP TCPv6 Service Provider : 2 : 1 :  
RSVP TCP Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
RSVP UDPv6 Service Provider : 2 : 2 :  
RSVP UDP Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD RfComm [Bluetooth] : 2 : 1 : 

useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Asked by ceebeeelle 6 years ago

Last reply by FredMcD 6 years ago

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While surfing, when a broken link comes up, location bar is redirected to search.yahoo, not my SE choice. How do I reset this to one I prefer?

When I click a link within a page that is unknown to be a broken link, I am directed to a search engine other than my default. I've changed the the value for the locatio… (read more)

When I click a link within a page that is unknown to be a broken link, I am directed to a search engine other than my default. I've changed the the value for the location bar not to use it as a search even though I am not searching from there, just surfing. A sample link that creates this is: https://uk.search.yahoo.com/yhs/errorhandler?hsimp=yhse-001&hspart=CND&type=AFFF62550C25C4647BFF_s11_g_e&q=http://www.goldnopportunities.com/ goldnopportunities.com being the click through link on a previous page (not the search/location bar).

Asked by tedbosworth 6 years ago

Last reply by James 6 years ago

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Firefox crashes when opening or accessing my download folder

Hi I hope someone can help, my Firefox crashes everytime when opening or accessing my download folder. Please find the latest crash report code: 6156b6ac-acb2-495e-bba2-a… (read more)

Hi

I hope someone can help, my Firefox crashes everytime when opening or accessing my download folder.

Please find the latest crash report code: 6156b6ac-acb2-495e-bba2-a17c9cc83a56

Thanks

Asked by ajdodson 6 years ago

Last reply by FredMcD 6 years ago

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Why do I keep getting plug in is unresponsive when I play Farmville 2.Happens daily and is the only one of my games this is happening to.Have tried the usual fi

Every day I play at some point it crashes.Asks me to re load the page.Always unresponsive plug in. I have done all the things to try and fix this on my own and what is re… (read more)

Every day I play at some point it crashes.Asks me to re load the page.Always unresponsive plug in. I have done all the things to try and fix this on my own and what is recommended by you and Zynga.

Asked by Jobah 6 years ago

Last reply by Jobah 6 years ago

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Google maps has stopped working. On FF 33.0.3. Only change is loaded Kaspersky. Ideas?

I have been using Google maps UK. Suddenly now only get blank map screen. Street view works OK. Tried clearing cache and cookies, updated FF to 33.0.3. PC on XP SP3. Work… (read more)

I have been using Google maps UK. Suddenly now only get blank map screen. Street view works OK. Tried clearing cache and cookies, updated FF to 33.0.3. PC on XP SP3. Works OK in IE8. Only thing I know I have done recently is load Kaspersky. Any ideas?

Asked by Baker59 6 years ago

Last reply by FredMcD 6 years ago

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Freezes after update to 33.0.3

I just updated Firefox to 33.0.3 and it freezes every time that I try to go to any website but my homepage. It freezes the whole computer and the only way to resolve is … (read more)

I just updated Firefox to 33.0.3 and it freezes every time that I try to go to any website but my homepage. It freezes the whole computer and the only way to resolve is to manually power down the computer. Can't even get the task manager to come up using Control+Shift+Escape. Here is my system info:

OS Name Microsoft Windows 7 Home Premium Version 6.1.7601 Service Pack 1 Build 7601 Other OS Description Not Available OS Manufacturer Microsoft Corporation System Manufacturer SAMSUNG ELECTRONICS CO., LTD. System Model 300E4A/300E5A/300E7A/3430EA/3530EA System Type x64-based PC Processor Intel(R) Pentium(R) CPU B950 @ 2.10GHz, 2100 Mhz, 2 Core(s), 2 Logical Processor(s) BIOS Version/Date Phoenix Technologies Ltd. 03QA, 12/14/2011 SMBIOS Version 2.6 Windows Directory C:\windows System Directory C:\windows\system32 Boot Device \Device\HarddiskVolume1 Locale United States Hardware Abstraction Layer Version = "6.1.7601.17514" Time Zone Eastern Standard Time Installed Physical Memory (RAM) 4.00 GB Total Physical Memory 3.92 GB Available Physical Memory 2.03 GB Total Virtual Memory 7.83 GB Available Virtual Memory 5.75 GB Page File Space 3.92 GB Page File C:\pagefile.sys

Asked by mikeg803 6 years ago

Answered by mikeg803 6 years ago

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Firefox won't download files

Long story, short version: Problem is a progression from bad to worse. Firefox 33.3 won't download or save files (images, web pages, etc.). File picker doesn't open/ c… (read more)

Long story, short version: Problem is a progression from bad to worse. Firefox 33.3 won't download or save files (images, web pages, etc.). File picker doesn't open/ can't browse folders, etc. Tried troubleshooting including: reset firefox, safe mode, new profile, rename profile folder files, reset about:config entries, clean install, etc.- nothing changed. Running Windows XP with all updates installed. Using Avast free, Zonealarm free, etc. Workaround currently using down them all add-on is "ok". Any help is most appreciated.

Asked by knowgo 6 years ago

Last reply by ideato 6 years ago

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libreoffice writer document view

Hello, when i'm opening any libreoffice writer document in mozilla firefox, i can see a white space of about 5 lines, before the header of the document. This white space … (read more)

Hello,

when i'm opening any libreoffice writer document in mozilla firefox, i can see a white space of about 5 lines, before the header of the document. This white space starts below the bookmarks toolbar and it ends above the libreoffice toolbar. Can i do something to remove this white space?

I'm using libreoffice 4.3.3.2 and the appropriate plug-in for firefox is installed.

Thanks

Asked by ratrace 6 years ago

Last reply by ratrace 6 years ago