Showing questions tagged: اعرض كل الأسئلة
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Cannot change home page - home page is locked to Google

My Firefox home page is locked to Google, and I cannot change it. The area where I should be able to change it in "Options" has "Mozilla Firefox Start Page" in gray - I c… (read more)

My Firefox home page is locked to Google, and I cannot change it. The area where I should be able to change it in "Options" has "Mozilla Firefox Start Page" in gray - I cannot delete that or enter any information. I have run spyware scans and tried various remedies, but nothing helps.

I have already tried all kinds of remedies, but I remain locked out.

Asked by DaSOB 7 years ago

Answered by cor-el 7 years ago

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can't open mail for my hotmail accts

no real problems loging into hotmail but when i am inbox mail will not open so i can read it, cannot compose a email. oh i am useing ubuntu 12.04 LTS i have notice this o… (read more)

no real problems loging into hotmail but when i am inbox mail will not open so i can read it, cannot compose a email.

oh i am useing ubuntu 12.04 LTS i have notice this on other installs of ubuntu products so not sure if this is there problem or a firefox problem. Debian "Whezzy" ice Weaseal works great in my hotmail accts

Asked by tumbles 7 years ago

Answered by tumbles 7 years ago

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Firefox is saving passwords, but not saving them to my Keychain (Mac). Why?

My web passwords are usually saved both in Firefox and the Mac Keychain Manager. Recently I've noticed that there are many passwords saved in Firefox but not in Keychain … (read more)

My web passwords are usually saved both in Firefox and the Mac Keychain Manager. Recently I've noticed that there are many passwords saved in Firefox but not in Keychain Manager. Why is this, and does the problem lie in Firefox or Keychain Manager.

Asked by prrcomm 7 years ago

Answered by cor-el 7 years ago

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My tabs are being hijacked. Under page info shows: chrome://msdsd/content/newtab/newtab.html

Hello, I searched online to try and find out what above hijack item is & how it can take over on any page I tab. (I fixed my home page, and removed a tool… (read more)

Hello,

          I searched online to try and find out what above hijack item is & how it can take over on any

page I tab. (I fixed my home page, and removed a toolbar line it also created).

I went into all the Firefox options, and check control panel add/remove programs to veryify there was no entry relating to Google, or Chrome or MSDSD.

Searched the web, There is no www.msdsd.com website, either. I have no idea where the hooks for this item are on my machine. If it is a program, I would delete it. If it is a setting I would change it.

Even attempted to block chrome:// on my firewall. Wish I could tell you how this got on my machine in the first place... Not having any luck getting a handle on this. Any ideas as to how to kill this items or where it originated from?

Asked by madav 7 years ago

Answered by philipp 7 years ago

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Can no longer open email attachments

All of a sudden I was unable to open email attachments with my att yahoo account. I was able to open them using Explorer. I tried all the suggestions posted including cle… (read more)

All of a sudden I was unable to open email attachments with my att yahoo account. I was able to open them using Explorer. I tried all the suggestions posted including clearing history, safe mode, and resetting Firefox, to no avail. This problem occurs with all email extensions.

Asked by RNORTH 7 years ago

Answered by LINCON 7 years ago

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Can't upload files in Firefox, using flash uploader. Already reinstalled flash, works ok in Chrome.

I have a website where I can upload files to the site's server utilizing Flash - I have the latest Firefox and the latest Flash plugin (uninstalled and reinstalled). But… (read more)

I have a website where I can upload files to the site's server utilizing Flash - I have the latest Firefox and the latest Flash plugin (uninstalled and reinstalled). But the upload is failing - I only get an "Unknown I/O message. but only in Firefox - Works ok in Chrome. I have already run the Adobe uninstall/reinstall process, and I have also tried running Firefox in Safe Mode and the problem persists.

Asked by Bilinbaja 7 years ago

Answered by guigs 7 years ago

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why do I have to enable my animated theme every time i start firefox?

I downloaded and installed several animated lightening themes from your site and these use to work in an earlier version of Firefox. Now the only way they animate is by … (read more)

I downloaded and installed several animated lightening themes from your site and these use to work in an earlier version of Firefox. Now the only way they animate is by disabling and then re-enabling them but when I close Firefox, I have to do the same again so the animation works. Everything is up to date and I have followed all the steps disabling and running safe mode etc. but it makes no difference ... Same issue. I have removed Firefox, restored Firefox, updated Firefox, down dated Firefox, but the system auto updates to the latest automatically and the themes are back once again not working.

Asked by Centarion 7 years ago

Answered by sean50350 7 years ago

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I am trying to resize the the lengths of the address bar and the search bar. I could before using a "line" between them to drag to resize. But this is now not s

I am trying to resize the the lengths of the address bar and the search bar. I could before using a "line" between them to drag to resize. But this is now not showing. An… (read more)

I am trying to resize the the lengths of the address bar and the search bar. I could before using a "line" between them to drag to resize. But this is now not showing. Any ideas?

Asked by sensuscom 7 years ago

Answered by FredMcD 7 years ago

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After using Facebook for a while a grey seethrough screen comes up and covers the window which prevents me from posting anything, but I can still scroll up/down

A Grey see-through screen covers my Facebook open window preventing me from posting, but I can still scroll up and down. Reloading the page solves the problem for a coupl… (read more)

A Grey see-through screen covers my Facebook open window preventing me from posting, but I can still scroll up and down. Reloading the page solves the problem for a couple of minutes before repeating the procedure. Problem only experiencing with Facebook Page at this time.

Asked by hannesdp 7 years ago

Answered by guigs 7 years ago

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When I exit Firefox, it claims to have one more tab open than is shown. How do I see the hidden tabs?

So far the only way I've found is to wait for the browser to stop responding and then when it asks to restore the session can I see and close one marked as "Sandbox". I … (read more)

So far the only way I've found is to wait for the browser to stop responding and then when it asks to restore the session can I see and close one marked as "Sandbox". I have tried ctrl + 1-8 and that doesn't show it.

Asked by demshadowwolf 7 years ago

Answered by png.konsta 7 years ago

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I installed update to Mozilla 25 using Premium Installer. Is this what is used for the install?

I was prompted to update to Mozilla 25. When I did the install, it was done using Premium Installed. Mozilla was not mentioned any where. Was this install correct or d… (read more)

I was prompted to update to Mozilla 25. When I did the install, it was done using Premium Installed. Mozilla was not mentioned any where. Was this install correct or did I infect my machine with bogus software?

Asked by calendula45 7 years ago

Answered by user633449 7 years ago

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should I delete certificates on my computer from TURKTRUST? I've seen several notices from Microsoft saying to untrust these?

There are many certificates on my computer, several in foreign languages, many also from financial companies I do not do business with. Are there security risk with any o… (read more)

There are many certificates on my computer, several in foreign languages, many also from financial companies I do not do business with. Are there security risk with any of these and should I delete these? I only looked at these because recently, while viewing emails, something is locking up. My ISP is FIOs and every website I use, shows the speed at better than 50/25.

Is there a complete list of certificates authorized by Mozilla?

Asked by RomaCronus 7 years ago

Answered by philipp 7 years ago

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Are there "fake" update messages from malware?

During Firefox use today, a popup window came into view urging me to update my current version of Firefox. I was engaged with another chore and did not... and then forgo… (read more)

During Firefox use today, a popup window came into view urging me to update my current version of Firefox. I was engaged with another chore and did not... and then forgot I had the popup and closed Firefox without acting upon it.

I do not have updates set to update "automatically" but rather to inform me of the needed updates. I have "Block popup windows" activated in Firefox. I am running Firefox v. 25.0.1

The popup looked like the usual Firefox browser update pop-up, including indications that the update offered enhancements in security.

Remembering that I was asked to update - I searched (in vain) for a button in one of the menus saying "Search for Updates" or "Update Firefox." That button is seemingly no longer available. The popup did not reassert itself.

I finally resorted to going to "Firefox Health Report" and searching through there to find the report on my present version of Firefox, and then to request info. I was told that my *current version of Firefox is the latest available. You are up to date."

So - was the popup created by malware? Is there a way for malware to "pretend" to be an official Firefox update pop-up window? I have clicked to update using similar windows in the past - have I installed a malware version or an official version of Firefox? How can I tell them apart?

Thank you

Asked by michaelbix 7 years ago

Answered by ideato 7 years ago

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Web Acceleration Client Error (513) - Internal Error The Web Acceleration Client detected an internal error which caused the connection between the Web Acceler

Web Acceleration Client Error (513) - Internal Error The Web Acceleration Client detected an internal error which caused the connection between the Web Acceleration Clien… (read more)

Web Acceleration Client Error (513) - Internal Error The Web Acceleration Client detected an internal error which caused the connection between the Web Acceleration Client and Web Acceleration Server to be broken. Retrying the web page may correct the problem.

I get this error continuously when working in the ancestry.com website. I have to reload the page on almost every search I do on that website. This is the ONLY website that I get this error message on, can work continuously for several hours on other websites and never get this message. I've talked to the people at Ancestry.com support and they made 2 recommendations: turn of antivirus (did not help) or switch to another web browser. I tried both IE 11 and Chrome Version 31.0.1650.63 m and I did not have the problem with either of those 2 browsers getting this error.

Is there a problem with how Firefox and ancestry.com are communicating with each other?

Asked by byron.lewis 7 years ago

Answered by ideato 7 years ago

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change number of recently closed windows firefox remembers

Hi, I want to increase the number of recently closed windows which Firefox remembers. It currently remembers three recently closed windows, but frequently when I click on… (read more)

Hi, I want to increase the number of recently closed windows which Firefox remembers. It currently remembers three recently closed windows, but frequently when I click on hyperlinks (not pop-ups) they automatically open in new windows, which functionally deletes the record of windows I had open and wanted to refer to again... only now they're gone, seemingly forever. Is there some setting to change this? I don't need or want Firefox to remember my entire browsing history, I just want to be able to revisit 6 or 7 recently closed windows because 3 is not enough. Thanks.

Asked by bridger7 7 years ago

Answered by jscher2000 7 years ago

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installation of battlefield 3 browser plugin doesn't seem to work but it is fine in Internet Explorer

Whenever Battlefield3 game's Battlelog browser plugin is highlighted to install because of a new version... it never installs right.. after every single install it keeps … (read more)

Whenever Battlefield3 game's Battlelog browser plugin is highlighted to install because of a new version... it never installs right.. after every single install it keeps offering the same version of plugin to install..

It has been like that for me nearly a year...

I have already tried to deactivate / activate all sorts of plugins which seem to be involved in it but no luck at all... I have seen other people complaining about it as well..

Thanks, Andras Dorko

Asked by andrasdorko 7 years ago

Answered by the-edmeister 7 years ago

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Downloaded files instantly disappear on completion

When I download files (regardless of type: pdf, jpg, exe, etc.) the download shows progress, the arrow turns green and indicates that the file completed, but there is no … (read more)

When I download files (regardless of type: pdf, jpg, exe, etc.) the download shows progress, the arrow turns green and indicates that the file completed, but there is no file. If I pick desktop as the location, it will show up there briefly, and then instantly disappear upon completion. Changing my download location (for example, download folder) has no effect. "Open containing folder" produces no action. Trying to open the file produces no action. Searching for the file by name gives no result, the file doesn't exist. (Kaspersky Internet Security 2014. OS = WinXP.)

Thanks.

Asked by kmfx 7 years ago

Answered by kobe 7 years ago

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Anyone having problems with script messages with the new versions of GMail and Yahoo Mail? All others seem fine and no problem with other browsers. Using FF25

Gmail and Yahoo mail are very slow to load. I get a script message almost every time instructing me to continue or stop script. Whatever I do stop or continue the brows… (read more)

Gmail and Yahoo mail are very slow to load. I get a script message almost every time instructing me to continue or stop script. Whatever I do stop or continue the browser goes white and locks up. I then have to restart Firefox. I have followed all suggestions on the help pages for slow or problematic email accounts. (cleared cache etc, reset etc etc) nothing fixes the issue. I only noticed the problem since the first update of FF25. Even stopping scripts on these pages is not acceptable as you are directed to pages that insist you must restart scripts. It is a nightmare! Both Gmail and Yahoomail are very slow responding to clicks as well.

Asked by Jim 7 years ago

Answered by cor-el 7 years ago

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Many addons hangs and high CPU/RAM usage (/questions/976131)

I have an issue thats been plaguing me so far for a month in Firefox; after Firefox has been in use for quite awhile (open for many days with hundreds of pages throughout… (read more)

I have an issue thats been plaguing me so far for a month in Firefox; after Firefox has been in use for quite awhile (open for many days with hundreds of pages throughout those days being opened and closed) it never releases the RAM it has used, ive seen it go from being initially around 400MB at start in the first 30 minutes of being opened then after an hour it goes to around 600MB-900MB, that number is somewhat normal for me i guess (in the days of using Firefox 4 id get that usage alot on my old netbook) and then it goes to the point of insanity at random and uses a whole 2GB and once its done that its almost unusably slow and at times must be killed with the system's Task Manager.

This isnt normal. Especially because this happens when i have nothing but Firefox's homepage opened and everything else closed. Its as if all the content on the pages ive visited gets hoarded by Firefox over time and it never gets released, its almost as if Firefox is like how Windows 98 was if you kept it running for days without shutting it down.

Ive done practically everything to try and remedy this as was suggested by the kind helpful people in the linked thread.

  • Ive disabled all addons i dont need
  • Ive gotten rid of addons i dont need
  • Ive started a completely new Firefox profile and in it use nothing but the addons i need for my day to day browsing (so nothing else beyond what i need is enabled or in Firefox in the first place)
  • Ive updated flash player and most of the other plugins firefox lists
  • Ive updated all of my computer's drivers and updates from Windows Update
  • Ive cleared the cache and cookies and persistent data repeatedly to try and empty Firefox's used RAM
  • Ive used about:memory's "reduce memory usage" option to clear out Firefox's RAM but it did nothing, if anything at times it made it go up a few megabytes or two
  • As suggested i disabled 3 "jetpack" addons that i needed because they supposedly were the cause of this
  • Ive enabled addons one by one to see which is the problematic one, in each time that i did that when i found the culprit and disabled the addon that i thought was the one at fault the problem would only return in a matter of time making all that effort go down the drain
  • Did a crapton of virus scans
  • Ive read most of Firefox's help articles on fixing it, ive done it all
  • A portable install of Firefox runs just perfect, and even a fresh new profile without a single addon is perfect, its when i need addons the problems arise.
  • I have run memtest, memtest86, and even the memtest that comes with Windows, all show nothing is wrong with my machine


Ever since i created a new profile my previous problem of Firefox's context menu being as slow as molasses is gone, but the rest lingers on still (albeit less i admit).

So far Im left with two seemingly related problems in forefox, in short: Firefox's RAM usage at random stays very high even if there is nothing but one tab open, heck there could only be the homepage of Firefox open and itd still do that even if i leave it like that for hours without touching it. Heres an example from earlier today https://app.box.com/s/sc7xpmsjnmf18q3rx12t

And heres after i used about:memory's reduce memory usage command https://app.box.com/s/whbay8b4l2z89grdphzd

And if Firefox is not doing that, then i get the other problem of the CPU usage having a spike every so often that freezes up Firefox for a while, when it does that Window's Task Manager lists Firefox as using around 10% CPU usage, which is alot considering ive never seen Firefox use more than 5% at worst before. It even at times simply stays like that while its idle using that CPU figure. I dont have a screenshot at the moment of Firefox at it since its not doing it but heres a screenshot of another process doing it http://vvcap.net/db/aSXmdVEsoZ-9tQj4TnH6.htp

At this point i dont know what to do anymore to be honest, i love Firefox and its addons, its what makes it unique, without them i just cant browse, i could just as well use IE (ew). Part of the reason i got a beefy computer was so that i could use Firefox instead of Opera without having to worry about its infamous memory usage (at the time i recall it being a memory hog it was in the days of Firefox 4 -14, after i used Firefox 21 things had dramatically improved since) Ive gone down to using nothing but what i ONLY need for daily browsing in the new profile and kept all other kinds of use of Firefox's addons strictly to usage inside a virtual machine (VMWare to be preice). But still the problem lingers on. Im sorry that this is long, but i just want to be detailed as possible so that this can be solved

Finally, my specs; as i have no idea if the attached troubleshooting contains it or not.

Intel Core i7 2630QM @ 2.00GHz (with Turbo Boost 2.9GHz) Sandy Bridge 32nm Technology 8.00 GB Dual-Channel DDR3 @ 665MHz Radeon HD 6770M (HP) (theres integrated graphics too i guess) 112GB ATA KINGSTON SH103S3 SCSI Disk Device (the SSD i have Firefox installed on)

Asked by StaxOnRax 7 years ago

Answered by StaxOnRax 7 years ago

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can't access outlook

Can't access Outlook in Firefox. It just stopped working (it's OK in Chrome, Mobile, etc.). The page is mostly blank with the Outlook graphics midway down the page, Below… (read more)

Can't access Outlook in Firefox. It just stopped working (it's OK in Chrome, Mobile, etc.). The page is mostly blank with the Outlook graphics midway down the page, Below that is an unstyled form asking for email and password. However, the form won't accept either an email or a password. I also copied/pasted the address from Chrome into FireFox, but didn't work either.

Have the latest FireFox update, Win 7.

I'm now using Chrome and my phone for email. Any ideas for a fix?

Thanks!

Asked by No_Sally 7 years ago

Answered by jscher2000 7 years ago