Showing questions tagged: اعرض كل الأسئلة
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Firefox is exponentially slower after update

Firefox v. 13.0 was the last version that gave me good performance. I tried 13.0.1 but my speeds dropped substantially. I was able to go back to v 13.0 and resumed my nor… (read more)

Firefox v. 13.0 was the last version that gave me good performance. I tried 13.0.1 but my speeds dropped substantially. I was able to go back to v 13.0 and resumed my normal speeds. I tried further updates but, since my speeds again dropped, I again went back to v. 13.0. Now, when I installed v. 17.0, not only has my speed dropped, v. 13.0 no longer works, either.

Using www.speedtest.net my ping went from 5 - 8 ms to 85 -135 ms! Right now I get a 113 ms ping using Firefox and a 6 ms ping using Opera. My speeds are showing up the same but the difference in ping times is indicative of the tremendous slowdown I've experienced by doing nothing more than updating to a new release.

I've tried all of the suggestions given to others who have experienced this frustrating slowdown but nothing worked. I finally wiped out everything I've accumulated over the many years I've happily used Firefox except my bookmarks and reinstalled v. 13.0, the last version that worked, but even that failed to solve my problem. What a pain in the butt! I completely removed v. 13.0, deleted all of the folders and installed v. 17.0.

I've run in safe mode, I ran the fresh install of v. 17.0 without installing any add ons or extra plugins. I deleted my profile. I started from zero. Nothing worked.

I can't use Firefox. It's turning my 20 Mbps internet connection into dial-up speeds. Please help!

Asked by SlimP 8 years ago

Answered by SlimP 8 years ago

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Can't access add-ons.mozilla.com account

Can't access add-ons.mozilla.com account I've an account at add-ons.mozilla.com simply to keep track of the addons I use. But for sometime now I can't properly log in. Af… (read more)

Can't access add-ons.mozilla.com account

I've an account at add-ons.mozilla.com simply to keep track of the addons I use. But for sometime now I can't properly log in. After filling in my log-in info and clicking "log in" I just get redirected to the main page which still shows "register or log in" at the top of it. There's no error message or anything.

After clean re-install of Firefox I was able to access the account once - see my collections, change my profile, etc. - but simply leaving the account overview was enough for the website to consider me as not being logged in: "register or log in" at the top of the page instead of my account name and clicking on "add to collection" gives the "to create your own collections [...] log in [...]" pop up. I did not visit another site or install anything in between.

Everything I tried to fix this myself: - deleted cache, cookies, history, active logins - disabled all addons - tried to log in while "Private Browsing" was active - tried to log in using Google Chrome - typing in an incorrect password gives the expected error message (Please enter a correct username and password. Note that both fields are case-sensitive.) - requested password reset and successfully reset password - created a new account with a different email, successfully confirmed email all of these ended with the same failure to log in.

No matter from which angle I approach it I get redirected to the main page (same as you would if the log in were successful) but it doesn't register me as being logged in, won't let me access my account, see or add to my collections.

Asked by eviljy 8 years ago

Answered by cor-el 8 years ago

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Fckeditor stopped working after upgrade to Firefox 17.0

Since updating Firefox to the latest version (17.0), the fckeditor has stopped working on my website. It will open but there are no icons and I cannot type anything. If… (read more)

Since updating Firefox to the latest version (17.0), the fckeditor has stopped working on my website. It will open but there are no icons and I cannot type anything. If there was text there before, it doesn't show up when opening the fckeditor.

It works fine in Internet Explorer and was working earlier today in Firefox before I upgraded Firefox.

Hoping somebody can help.

Asked by LyndenM 8 years ago

Answered by gerv 8 years ago

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Latest release seems to cause the Norton Toolbar to not fill in login information on saved web pages.

The identity safe toolbar was working with the prior release. When visiting a web page with a saved login, the login information is not filled in. I tried disabling and… (read more)

The identity safe toolbar was working with the prior release. When visiting a web page with a saved login, the login information is not filled in. I tried disabling and reenabling (with restarts) and this did not resolve the issue.

Asked by bdclue 8 years ago

Answered by philipp 8 years ago

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Enabling custom cookie handling kills facebook dropdowns

Hi, I'm using firefox for several years, but recently i discovered a weird effect on one of my computers, which was consistent across many FF versions (up to the recent v… (read more)

Hi,

I'm using firefox for several years, but recently i discovered a weird effect on one of my computers, which was consistent across many FF versions (up to the recent version 17 now). All drop down menus on facebook were not working for me. On one pc I can click on the red globe, and a menu opens - while on the other pc nothing happened. Now I was able to reproduce it.

As soon as I activate the "ask how long cookies are stored" option in the privacy settings, the drop down menus wont work/show. Choosing the default "Keep them as long as they are valid" reenables the drop down menus.

I really like the cookie storage time option so i can decide which website will remember me.

Asked by Liitiad 8 years ago

Answered by cor-el 8 years ago

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Google calendar stopped loading on Firefox 16 & 17. Was working before. Works in other browsers

All of a sudden, when I try to load Google Calendar it hangs on "Loading...". I've been using it for many months with no problem. It works fine in other browsers. I ca… (read more)

All of a sudden, when I try to load Google Calendar it hangs on "Loading...". I've been using it for many months with no problem. It works fine in other browsers. I can access other Google services like gmail. I tried deleting cookies but that didn't work. I upgraded from 16 to 17 with no change.

Asked by bushe 8 years ago

Answered by bushe 8 years ago

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Is there a way to display again the description field by clicking on the gold star near the url (useful to type memos about this site)?

In the previous versions of Firefox, when you click on the star near the url, you can add this website on your favorites. Another click and you can edit some fields about… (read more)

In the previous versions of Firefox, when you click on the star near the url, you can add this website on your favorites. Another click and you can edit some fields about this bookmark, like the url, the folder, etc...

But with FF17, the Description field is no longer there. You can only find it when managing your bookmarks, that is not really user friendly.

Is there a way to add again the description field when clicking on the gold star? It's very useful for adding notes about this website, and it's also synch with addins like Xmarks

Asked by DarkwolfLair 8 years ago

Answered by cor-el 8 years ago

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How can I hide "Transferring data..." status?

I want to hide the "Transferring data..." status that shows on the lower left of the browser screen because it is as hazardous as a flickering icon, from a usability stan… (read more)

I want to hide the "Transferring data..." status that shows on the lower left of the browser screen because it is as hazardous as a flickering icon, from a usability standpoint.

Asked by archivist49 8 years ago

Answered by cor-el 8 years ago

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Firefox v.17 in WXP and W7 disables Back button, Reload button, Home button, and Bookmarks Toolbar Items - How can I get them back or rollback to V.16 ???

All those buttons worked fine until I updated Firefox from v.16 to v.17. Now, I can't get any of the above mentioned buttons on the toolbar to work anymore. Links insid… (read more)

All those buttons worked fine until I updated Firefox from v.16 to v.17. Now, I can't get any of the above mentioned buttons on the toolbar to work anymore. Links inside an HTML page still work, but not the buttons noted above.

This v.17 BUG appeared on my WXP and W7 platform PC's, only after I upgraded Firefox to v.17. No other changes were made that could have caused this BUG on either PC.

If I can't fix this, then how can I rollback to v.16?

Asked by airpilot1 8 years ago

Answered by airpilot1 8 years ago

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since updating to v17, I'm getting syntax errors on every site I go to. 2 windows everytime. ok twice and they are gone.

This is the 1st small window that comes up "evalInSandbox:SyntaxError: syntax error" I click "OK" then the next window comes up "syntax error". I click "ok" and it goes a… (read more)

This is the 1st small window that comes up "evalInSandbox:SyntaxError: syntax error" I click "OK" then the next window comes up "syntax error". I click "ok" and it goes away until I go to another web page.

Asked by NYYankeeDude 8 years ago

Answered by Kiraela 8 years ago

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Tab Utilities is incompatible with FF17. Many thousands of users are now without a much needed add-on. Is there a fix?

This add-on is an important one to me and tens of thousands of others as well. Sadly this very useful add-on and functionality is now gone from my FF as of 17.. Many peop… (read more)

This add-on is an important one to me and tens of thousands of others as well. Sadly this very useful add-on and functionality is now gone from my FF as of 17.. Many people are downgrading or refusing to upgrade solely because it will break this add-on.

In FF17 a major change was made to the function tosource's return value that broke not just this but many other add-ons as well. Now I don't have a problem with a change of standards and requiring everyone to update code to work with that. But this was handled in completely the wrong way by Mozilla IMO.

Where is the support to the add-on community that has loyally supported your product all these years and giving them a proper chance to migrate/change code to work with the new function return values? Why was there no schedule with a phase-in plan and a deadline for such changes?

Heck, a phase-in plan could have included a phase-in period where the function would support both methods by issuing an extra parameter for the new functionality. Then you could gradually switch the main return to be the new format. That way existing plugins would still be fine.

It seems a bit horrible from an end user standpoint suddenly not having this great tool that improves the firefox experience so much. I know many others feel that same way about this add-on as i've seen countless comments about it, and i'm sure many others feel that way about add-ons that they use that also are now broken too.

I'm writing here to ask either Mozilla to offer a fix, or the larger community to see if there is some workaround/middle ground that could be found. Perchance write a JS Function that could be included/injected into the broken add-ons that would convert/reformat the response of that function call so it remains usable to them with the data they need?

I really hope someone can come up with some temp solution for everyone until more permanent ones can be developed.

Thanks for reading..

Asked by WHiZSTeR 8 years ago

Answered by Matt_G 8 years ago

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Telstra Australia tell me that I have to use Chrome as their facilities will not work with Firefox. Why?

After spending literally hours trying to pay an account on Telstra Australia (I've only just joined them, so it is the first payment), I finally gave up and contacted the… (read more)

After spending literally hours trying to pay an account on Telstra Australia (I've only just joined them, so it is the first payment), I finally gave up and contacted them directly. I was told that Telstra services will not work with Firefox and that their preferred system is Google Chrome but Internet Explorer will work. I have used Firefox for a long time and am happy with the programme. More to the point, I have everything set up to work with Firefox and have no wish to change. At the same time, I want to have the convenience of bill-paying online. Can I load up, say, Google just for that one thing or is the programme then going to try and 'take over' other functions as well?

Asked by Des 8 years ago

Answered by the-edmeister 8 years ago

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Firefox 17 does not work with any version of flash

Can not play videos on facebook. I have uninstalled and installed to death. I am so done with this crap. And Yes...I am very aggravated...every time I turn around, cant p… (read more)

Can not play videos on facebook. I have uninstalled and installed to death. I am so done with this crap. And Yes...I am very aggravated...every time I turn around, cant play a video...either fix this problem for good or people will find another browser and wright firefox off for ever.

Asked by rhfarm 8 years ago

Answered by rhfarm 8 years ago

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How do I get rid of the list of disabled/obsolete/duplicate plugins I no longer want?

O/S = XP (uptodate) I have various disabled plugins that are either invalid/duplicates/not wanted that I would like to remove from the display list of plugins. Is there a… (read more)

O/S = XP (uptodate) I have various disabled plugins that are either invalid/duplicates/not wanted that I would like to remove from the display list of plugins. Is there a way to do this?

For example: I have a disabled plugin for Microsoft Office 2003. I no longer use Office but the plugin still appears in my list of plugins.

Thanks in advance for your help

Asked by PAPETE 8 years ago

Answered by cor-el 8 years ago