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  • Archived

I need to completely uninstall, but removing it to trash still leaves me with584 items I cannot remove

I had two Firefox Apps, 1 real, 1 alias.... But my machine (iMac 10.6.8) is no longer supported and I don't want any temporary add-ons. It's time to part company with Fir… (read more)

I had two Firefox Apps, 1 real, 1 alias.... But my machine (iMac 10.6.8) is no longer supported and I don't want any temporary add-ons.

It's time to part company with Firefox for this computer but though I closed both Apps and dragged them to the trash I find I still have some 584 items in my machine. Easy Find and Find any File found them. But apart from a few, I cannot delete them.

Firefox had becoming a hog for memory (1.6 Gb regularly) so this was the final one way of getting my machine in some order. Another problem I found was the pdf converter Mindspark was becoming a nuisance; to my memory I had never downloaded it and I can't entirely get rid of that either.

All in all I am now concerned for my new Macbook Pro, too.

Asked by Froggified 3 years ago

Last reply by James 3 years ago

  • Archived

How to increse the frequency of auto refreshing of webpage

while browsing certain webpages, Numerical data is auto-refreshed at much faster than graphical data.I want to have faster auto- refreshing of graphical data. Can user de… (read more)

while browsing certain webpages, Numerical data is auto-refreshed at much faster than graphical data.I want to have faster auto- refreshing of graphical data. Can user define this frequency of auto-refreshing.

Asked by NAAGARAAJU 3 years ago

Last reply by ideato 3 years ago

  • Archived

upgrading firefox in linux mint maya

I am a complete Linux novice. I only rarely use it, but I would like to upgrade my older version of Firefox becuase some flash players are crashing, etc. I click on the u… (read more)

I am a complete Linux novice. I only rarely use it, but I would like to upgrade my older version of Firefox becuase some flash players are crashing, etc. I click on the upgrade, and things start happening, but then when in my downloads folder... things stop happening. The program doesn't acutally upgrade. I need a step by step help. An online chat would be awesome. Where can I find an online chat to upgrade my firefox?

Asked by steve_wolf 4 years ago

Last reply by James 4 years ago

  • Archived

I cannot seem to be able to upgrade from version 15 - and every coule weeks or so - that version just doesn't work at all and I have to reinstall - any help?

I am currently running version 15 on my home laptop - I have upgraded versions on my work pc and home desktop as well. For some unknown reason, this work. I have tried … (read more)

I am currently running version 15 on my home laptop - I have upgraded versions on my work pc and home desktop as well. For some unknown reason, this work. I have tried many, many times to upgrade different versions and non will install. I don't have any virus protection that would be interfering. Also, every so often this version suddenly stops working as well and I have to reinstall this one. I would appreciate any help you can give me. It will say something to the effect that "It can't read the configuration file"

This is completely frustrating. I work with computers on a daily basis and know how to install and upgrade software, etc. so this is most irritating.

Thanks in advance for your help.

Karen Bohme

Asked by krbohme 5 years ago

Last reply by cor-el 5 years ago

  • Archived

How does firefox know an email address (login) if i had never typed it on that particular website before?

I had typed that particular email on other websites, as a log-in, but not on the website and when I clicked in the text box to type in the email address for this (differe… (read more)

I had typed that particular email on other websites, as a log-in, but not on the website and when I clicked in the text box to type in the email address for this (different) website the email address from the previous came up in the drop down menu. I am sure I have never used that email address on that website before. Why did this happen? Is this a firefox setting?

Asked by firefoxconfused 5 years ago

Last reply by philipp 5 years ago

  • Archived

This forum has text that is hard to read.

I have no idea where else to put this complaint, so I put it here. This new forum format has text that is hard to read because there is not enough contrast between text … (read more)

I have no idea where else to put this complaint, so I put it here. This new forum format has text that is hard to read because there is not enough contrast between text and background. The light green text is too light, and so is the light blue text, and especially the light grey text. If you want people to use the forum, I suggest that you try making it easy to read all parts of it.

Asked by finitarry 7 years ago

Last reply by the-edmeister 7 years ago

  • Archived

I have multiple questions

i cant see what version im using but it's old. it keeps crashing and i can only have one, or two, tabs open without it crashing. obviously this is very frustrating. i jus… (read more)

i cant see what version im using but it's old. it keeps crashing and i can only have one, or two, tabs open without it crashing. obviously this is very frustrating. i just recently noticed i didnt have adobe flash and i added it and firefox is working a bit faster and i can have a few more tabs open depending on if the tabs are constantly updating (like facebook and email) or if they are static. (webpages.) with all the updates i have missed, how long should updating my firefox take? and should it open back up when it is finished? also, would updating speed up my browsing? anything helps! thanks for your time!

Asked by Mozilla_User_GleasonGK 5 years ago

Last reply by cor-el 5 years ago

  • Archived

javascript error message upon opening gmail only in firefox

I get a javascript error message (Error: embeds[i].attributes.getNamedItem("src") is null) upon opening gmail, but only only in firefox, not in safari. I had firefox ver.… (read more)

I get a javascript error message (Error: embeds[i].attributes.getNamedItem("src") is null) upon opening gmail, but only only in firefox, not in safari. I had firefox ver. 16.0.2 installed, then downgraded to 15.0.1, but I still get the message. I have an old macbook pro, OS10.5.8 -- can't go any higher. How can I resolve this?

Thank you.

Asked by lycophidion 5 years ago

Last reply by cor-el 5 years ago

  • Archived

Minimize/Maximize/Close button not working (and more)

I am using Windows 7. Last week, the window buttons (minimize, restore, close) ceased operating in both Firefox and Thunderbird. I had to minimize/restore from the taskba… (read more)

I am using Windows 7. Last week, the window buttons (minimize, restore, close) ceased operating in both Firefox and Thunderbird. I had to minimize/restore from the taskbar for them to restore operation. When I minimized and restored the window, the buttons worked, but after any other operation in the browser (scroll, change tab, whatever) they stopped responding. Another minimize/restore window and they worked again but they stopped responding again as I explained.

Other issues: Drag and drop functionality was lost. My screensaver no longer came on after the computer was idle for the allotted time. I could not select a choice in dropdown menus in Firefox or Thunderbird. And finally, none of the function buttons on YouTube (e.g., pause, volume) worked.

After some investigation, I solved the problem, like so:

1. Go to Start and run regedit, then find this folder: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\4

2. Look at the value for Key 1802, which deals with permissions to drag and drop -- it should be "0" -- if it is "3" drag and drop is disabled.

3. Find Key 1802 and changed the value to 0. After restarting the computer, everything worked as it should.

Today, however, all of the above problems have returned. In fact, I was running a Malwarebytes scan when suddenly Windows began automatically updating. When the computer restarted after the update, the problems described above had returned.

Interestingly, my three kids each have a partition of the hard drive on this computer. These problems are not occurring for them. Just for me. Also, these problems do not seem to be happening in other browsers. If I open Google Chrome, for instance, the minimize/restore/close buttons work fine and the buttons on YouTube videos work as well.

I have run Malwarebytes, HitMan Pro, and TDSSKiller. Nothing has been found. I have tried running in safe mode; the problem persists. I have uninstalled and then reinstalled Firefox to no avail. I have reset Firefox as well as disabled add-ons, yet the problem persists.

I suspect something has altered the registry in some way. I tried to do a System Restore but the restore process did not complete.

I have noticed that others have had this problem with Firefox in the past, and no one seems to have been given a solution. Please note that I have already tried the "standard" suggestions of resetting, reinstalling, and so forth. They don't work.

Any ideas at all?

Asked by blueheronblue 6 years ago

Last reply by LynneH130 5 years ago

  • Archived

Why is Yahoo Comics overlaid with a bunch of ads?

I have to go to Safari to see Yahoo Comics. When I try in Firefox, after a 2-3 seconds, a bunch of ads and blue text overlays the top of the comics page. Adblock will tak… (read more)

I have to go to Safari to see Yahoo Comics. When I try in Firefox, after a 2-3 seconds, a bunch of ads and blue text overlays the top of the comics page. Adblock will take care of each image, and there's 5 or 6 I had to block. But the blue text stays, and when I click on an individual title on the right, new ads overlay that comic. Can you fix this? Thank you.

Asked by jryberg 6 years ago

Last reply by FredMcD 6 years ago

  • Archived

when i go to a page that i know to download something it tells me " firefox dosent know how to open page "

cant understand what the problem is it is a trusted safe site and wont let me download I payed this site for access to download content and this is pissing me off. How ca… (read more)

cant understand what the problem is it is a trusted safe site and wont let me download I payed this site for access to download content and this is pissing me off. How can a browser not know how to load a page what kind of cheap stupid lame browser are you

Asked by surwolf 6 years ago

Last reply by jscher2000 6 years ago

  • Archived

Latest Firefox work on Acer One? Have 15. Says up to date.

I have an old Acer One with Limpus Lite. Instructions talk about Firefox 2 to 7 and I am running 15. Before I install it, I'd like to be sure 26 will work on my machine (… (read more)

I have an old Acer One with Limpus Lite. Instructions talk about Firefox 2 to 7 and I am running 15. Before I install it, I'd like to be sure 26 will work on my machine (15 says it is up to date and obviously isn't).

I know how to unpack and put it in the proper directory but before I wipe out the old one, I want to be sure 26 will work. Thanks.

Asked by honest_abe 6 years ago

Last reply by Manojit Ghosh 6 years ago

  • Archived

Firefox update will not open. I reverted to 15.0.1 and it works.

I am running Windows 7. The problem began with update 25.0.1. I completely uninstalled and reinstalled 25.0.1 several times with no success. Quit using Firefox for a … (read more)

I am running Windows 7. The problem began with update 25.0.1. I completely uninstalled and reinstalled 25.0.1 several times with no success. Quit using Firefox for a time, then tried installing 26.0. Still would not run. So I reverted to 15.0.1, and it will run.

Immediately after installing the upgrade, Firefox will run. After rebooting my computer, Firefox will not open. An error "not responding" appears and I have to go into Task Manager to close Firefox.

I have tried everything in your help files that pertains to my computer. I really like Firefox, but am getting a bit frustrated.

Asked by kayelena 6 years ago

Last reply by John99 6 years ago