Showing questions tagged: اعرض كل الأسئلة
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Questions abou installation

Some of the installations seem to be blocked by Microsoft if you are using a Microsoft system. If the Software being downloaded is not sold by Microsoft store, Microsoft … (read more)

Some of the installations seem to be blocked by Microsoft if you are using a Microsoft system. If the Software being downloaded is not sold by Microsoft store, Microsoft blocks it or deforms it. During any update, Microsoft removes MusicBee and some other software not purchased from Microsoft store

Asked by jibekwe 3 months ago

Last reply by Denys 2 months ago

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favourites

cleaning up my computer, I accidentally deleted firefox. I had a list of favourite links, and I lost them. Is there any way of recovering my list of favourites? thank y… (read more)

cleaning up my computer, I accidentally deleted firefox. I had a list of favourite links, and I lost them. Is there any way of recovering my list of favourites?

thank you, Glen A Goodale, [email removed]@gmail.com

Asked by Glen A Goodale 2 months ago

Answered by Denys 2 months ago

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Managing payments

I can't find a place to manage my payment methods. The only place I found that was when I check out and fill in my information in a store website. The browser suggests m… (read more)

I can't find a place to manage my payment methods. The only place I found that was when I check out and fill in my information in a store website.

The browser suggests my card and under that it says "Manage payment methods".

When I click that it opens "about:preferences#privacy-form-autofill" and then quickly becomes "about:preferences#privacy".

Please help thanks

Asked by Fahad 2 months ago

Answered by Denys 2 months ago

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Bookmarks disappeared and cannot import my Bookmarks backup

Bookmarks in Firefox disappeared and cannot import my Bookmarks backup. I have tried to restore an older Bookmark file through /manage bookmarks/ import and backup/restor… (read more)

Bookmarks in Firefox disappeared and cannot import my Bookmarks backup. I have tried to restore an older Bookmark file through /manage bookmarks/ import and backup/restore to no avail. thank you

Asked by Graham Jones 2 months ago

Answered by jonzn4SUSE 2 months ago

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Problem with about:profiles page

Unimportant and mildly disruptive issue: I've been using the about:profiles method to maintain separate profiles. I am aware that this is distinct from the new way to man… (read more)

Unimportant and mildly disruptive issue: I've been using the about:profiles method to maintain separate profiles. I am aware that this is distinct from the new way to manage profiles (about:profilemanager; https://support.mozilla.org/en-US/questions/1543697 ).

I normally use my default profile (let's call it profile A) to open other profiles (of which there are 6 + a Nightly profile).

However, recently I've noticed that if I open another profile (B) from profile A: Refreshing profile A's about:profiles makes it inactive, with the "Another copy of Firefox has made changes to profiles" error. Now, B's about:profiles correctly displays the different profiles, and I can launch more profiles from here. But A is still shown as the default profile. I've tried this with a few other profiles (C, D), but even with those open, B still seems to have the functional about:profiles page.

Is there any way to reset this, i.e. to make A's about:profiles functional even when profile B is launched?

Edit: I think this is because profile B has the new profile manager enabled, and under this, B is the original profile. I tried setting browser.profiles.enabled to false in the about:config settings but this doesn't seem to help. Oh well!

Asked by applover9141 2 months ago

Answered by Nathan Giovannini 2 months ago

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YouTube videos are choppy and drop frames in Firefox

When I play YouTube videos in Firefox, the video stutters and drops frames, even when set to 480p. The audio continues to play normally. This issue does not happen in Chr… (read more)

When I play YouTube videos in Firefox, the video stutters and drops frames, even when set to 480p. The audio continues to play normally. This issue does not happen in Chrome on the same laptop.

The problem started about a week ago. I’m using Firefox on Windows 11. Restarting Firefox did not resolve the issue. I’ve attached screenshots for reference.

Asked by MPENZI 2 months ago

Last reply by Paul 2 months ago

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facebook video calling

I have messenger loaded but with Firefox i can not video call when i want to call a friend or family. I have no way to call any one i do have a web cam. do i nee… (read more)

I have messenger loaded but with Firefox i can not video call when i want to call a friend or family. I have no way to call any one i do have a web cam. do i need to go to Chrome every time i want to call. Messenger has stopped desktop messenger that was how i could call but now i can not is there some way to Facebook video call on Firefox please let me know thanks I want to stay with Firefox why is there no way to get video calls on Facebook??

Asked by Mary 2 months ago

Answered by Mary 2 months ago

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YouTube videos are choppy and drop frames in Firefox

When I play YouTube videos in Firefox, the video stutters and drops frames, even when set to 480p. The audio continues to play normally. This issue does not happen in Chr… (read more)

When I play YouTube videos in Firefox, the video stutters and drops frames, even when set to 480p. The audio continues to play normally. This issue does not happen in Chrome on the same laptop.

The problem started about a week ago. I’m using Firefox on Windows 11. Restarting Firefox did not resolve the issue. I’ve attached screenshots for reference.

Asked by MPENZI 2 months ago

Answered by MPENZI 2 months ago

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snippets

When trying to access windinfo.eu, I get the message "you are not allowed to preview snippets". Other websites work o.k. I had used the snipping tool on a different websi… (read more)

When trying to access windinfo.eu, I get the message "you are not allowed to preview snippets". Other websites work o.k. I had used the snipping tool on a different website, but not on this one. The problem persists even after deinstalling the snipping tool and restarting. On edge, I get access to windinfo.eu.

Many thanks in advance for your help

Christoph

Asked by ckoerber 2 months ago

Answered by ckoerber 2 months ago

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Firefox AI Slop

Please dont turn firefox into AI slop. The browser does not need "AI" shoved into it and currently the lackthereof is one of the only things keeping a large user base wit… (read more)

Please dont turn firefox into AI slop. The browser does not need "AI" shoved into it and currently the lackthereof is one of the only things keeping a large user base with firefox. Please please don't cram more AI down our throats. Again, no one wants this shit except MBAs.

Asked by sschonem 2 months ago

Last reply by Denys 2 months ago

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make secondary email primary when primary becomes unavailable

What is apparently the official Firefox policy is incredibly dumb: They provide users with that ability to add secondary email addresses, recovery codes, and authentifica… (read more)

What is apparently the official Firefox policy is incredibly dumb:

They provide users with that ability to add secondary email addresses, recovery codes, and authentification, BUT they REQUIRE access to the primary email address to make the secondary email address primary.

IF the primary email address is unavailable, the secondary email addresses, recovery codes, and authentification are completely useless for making the secondary email address the primary one.

This supposedly provides "enhanced security".

Pro Tip: If you deny ALL internet access, you will be very secure on the internet.

Not very useful, but..

Genuinely astonished that Firefox Support thinks this is not insane.

Asked by dkmozilla 3 months ago

Last reply by Denys 3 months ago

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Amazon pages don't load on Firefox 146.0.1 (64 bit). I cleared the cache but still have the problem. Please advise.

Amazon pages don't load on Firefox 146.0.1 (64 bit). I'm using a Windows 11 Desktop PC. I cleared the cache but still have the problem. Please advise. I've used Firefox a… (read more)

Amazon pages don't load on Firefox 146.0.1 (64 bit). I'm using a Windows 11 Desktop PC. I cleared the cache but still have the problem. Please advise. I've used Firefox as my primary browser for decades but if this issue is not resolved, I may be forced to switch to a new primary browser. Anthony

Asked by leehell 2 months ago

Answered by jonzn4SUSE 2 months ago

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Can't clear incorrect email address from saved form data

For months I've been trying to clear my saved form data as I put in the wrong email address, and when using saved form data sometimes don't notice it's wrong, so replies … (read more)

For months I've been trying to clear my saved form data as I put in the wrong email address, and when using saved form data sometimes don't notice it's wrong, so replies disappear into the ether.

Under Settings/Privacy & Security/Clear browsing data I have cleared Everything with all check boxes checked, and multiple times just tried the Saved form info checkbox. The wrong email refuses to die along with the related form data.

It is infuriating. Maybe you can correct it manually, or actually wipe it for me? The INCORRECT email is 'bongoots@yahoo.co.uk'. The CORRECT email is 'bongboots@yahoo.co.uk'.

Many thanks, Bruce Clarke

Asked by Bruce Clarke 2 months ago

Answered by Bruce Clarke 2 months ago