Showing questions tagged:

payment method - Save and autofill payment info

I have Linux OS Mint Cinnammon 22.2 and firefox 145.0.2 I have ticked "Save and auto-fill payment info" and my credit card ## are recorded. When I want to pay, the defaul… (read more)

I have Linux OS Mint Cinnammon 22.2 and firefox 145.0.2 I have ticked "Save and auto-fill payment info" and my credit card ## are recorded. When I want to pay, the default credit card ## appear correctly, but if I click on them to apply, nothing happens. Every time I have to re-enter all the numbers ! Many thanks for your answer.

Open 3 194

Can't read PDF pages when I click on a PDF file

Trying to read PDF pages in Firefox. When I click on a file it says "You do not have OpenText Content Server Browser Web Extension 2.0.10 installed, or it is not enabled.… (read more)

Trying to read PDF pages in Firefox. When I click on a file it says "You do not have OpenText Content Server Browser Web Extension 2.0.10 installed, or it is not enabled. Follow these instructions to install and enable the extension." I've looked in the extension add ons but cannot find the appropriate add-on and when I go to download from file, there are no files that would are appropriate either. Any suggestions? Also, I'm using a federal government laptop if that has anything to do with it.

Thanks guys for any help you can offer....

Open 1 194

AI will smother this fire

I don't know who thought it was a good idea to put someone who is pro-AI in charge of the anti-AI browser. I'm on Firefox because it doesn't use AI. You want to add in th… (read more)

I don't know who thought it was a good idea to put someone who is pro-AI in charge of the anti-AI browser. I'm on Firefox because it doesn't use AI. You want to add in the most foolish, expensive, environmentally destructive, money sink that none of the userbase wants? Fine. I don't have brand loyalty. You choose personal wealth over the health of our environment and community by shoveling AI stupidity at us, I will drop this browser like a lead weight and switch to the lesser known browsers. I hear Waterfox hasn't bought into the slop yet. Might be time to change over to a more mindful system.

Open 1 190

sync not working

My account won't sync my old passwords and browser history. I recently reinstalled windows and when I tried to sign in to my mozilla account my data wasn't there. … (read more)

My account won't sync my old passwords and browser history. I recently reinstalled windows and when I tried to sign in to my mozilla account my data wasn't there.

Open 5 185

handoff to awesome bar

not really a request for help since release 147.0.3 searches handoff to awesome and can't be changed by using about:config dropping back to 145.0.2 allows prevention … (read more)

not really a request for help since release 147.0.3 searches handoff to awesome and can't be changed by using about:config dropping back to 145.0.2 allows prevention

Open 1 184

access to SSA.gov via either login.gov or idme

When I attempt to log into my ssa.gov account thru either login.gov or id.me with firefox browser i get the following message. "Your browser sent a request that this se… (read more)

When I attempt to log into my ssa.gov account thru either login.gov or id.me with firefox browser i get the following message. "Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit." I can access both with google or edge. I am running windows 11 with most recent firefox update What do I need to change in my firefox settings?

Open 1 177

PDF reader

When I open as PDF online , a large drop down box appears on the right side of the file, making it impossible to read the page

Open 1 176

Processes

Hi, I have 30 Firefox processes running and they are taking up ~2700 MB (84%) memory. I have 8GB installed memory. I'm running Win 11. What causes processes to run an… (read more)

Hi, I have 30 Firefox processes running and they are taking up ~2700 MB (84%) memory. I have 8GB installed memory. I'm running Win 11. What causes processes to run and how do I know which ones I can end?

Any help is appreciated.

Thanks, John

Open 2 172

entering sync password every time I open firefox

Dear support, I have 2 pcs and I need to enter sync password every time I open Firefox - start notebook. It works fine on the second pc and password is remembered. How t… (read more)

Dear support, I have 2 pcs and I need to enter sync password every time I open Firefox - start notebook. It works fine on the second pc and password is remembered. How to solve it? Because I need to write sync password every time, open all cards etc .. OS - win11 pro, Firefox browser versiono 145.0.2 64bit, no 2FA in firefox. Thank you. Mike Hrubjak.

Open 1 171

re: profiles issue

HI there, Glad you folks have included an update to the 'profiles'. However, I'm having trouble with it. I previously created two profiles using 'about:profiles' function… (read more)

HI there,

Glad you folks have included an update to the 'profiles'. However, I'm having trouble with it. I previously created two profiles using 'about:profiles' function. However, only of them has mapped on to the new profiles feature. When I try to add a profile in the new way to do it, I can only create a new one, I can't transfer a pre-existing.

See attachments. One shows the new profile manager with the 'work' profile. The second shows the 'about:profiles' with both 'work' and 'life'. How to I add 'life' to the new profile manager?

Open 1 164

Get rid of user profile pop-up

This afternoon, I clicked on a link from an email and for the first time got a choose a profile pop-up. I do not want this; I have read info on Mozilla and elsewhere abo… (read more)

This afternoon, I clicked on a link from an email and for the first time got a choose a profile pop-up. I do not want this; I have read info on Mozilla and elsewhere about its purpose but it doesn't say how to just stop the pop-up - there should be an option just stop the pop-up because I don;t want to have to choose amongst options. I have started copy-pasting the links in emails and going to Chrome and will seriously have to reconsider using Firefox of this continues. I don't want to have to type about:config or anything - this should have been an opt out or opt in thing and I want out. Thank you for your help.

Open 5 161

My Firefox has no "Refresh FIrefox" button in regular or troubleshooting mode

The installation on my win 11 laptop is doing some odd things (1 - recently lost all extra (unselected) windows on restart, even though set to restore all windows and tab… (read more)

The installation on my win 11 laptop is doing some odd things (1 - recently lost all extra (unselected) windows on restart, even though set to restore all windows and tabs and 2- opening a new window creates an outdated duplicate of the window I already have open instead of just creating a new window with an empty tab??). So I thought I'd try refreshing it. Well, my "More troubleshooting" page does not have the "Refresh Firefox" button, only the "clear startup cache" appears along with option to run in troubleshooting mode. No Refresh option in teh same page in troubleshooting mode either. I am using the Microsoft Store MSIX installation. I am thinking about uninstalling that one and installing from a Mozilla download instead??

What would be the best way to clean up my installation state since the refresh is not available?

Open 1 154

"The security sandbox is disabled" warning

I recently started to get a"The security sandbox is disable" warning. I have already gone into about:config my settings: Content Process Sandbox Level 8 Effective Conten… (read more)

I recently started to get a"The security sandbox is disable" warning. I have already gone into about:config

my settings:

Content Process Sandbox Level 8 Effective Content Process Sandbox Level 0 (note in about:config this setting is 6?) Win32k Lockdown State for Content Process Win32k Lockdown enabled -- default value is true GPU Process Sandbox Level 1

Firefox ver 145.0.2 (64bit)

Open 1 154

FREE monitoring of email addresses?

You notify us that your Monitoring Plus is going away on December 17, 2025, and you inform us that we can have FREE monitoring of up to 20 email addresses, but there is n… (read more)

You notify us that your Monitoring Plus is going away on December 17, 2025, and you inform us that we can have FREE monitoring of up to 20 email addresses, but there is no info on how/where we can sign up for this FREE service. I've searched all forums and can't find info on this anywhere.

Please advise ASAP, thanks.

Open 1 152