Showing questions tagged: اعرض كل الأسئلة

Issue on Youtube with their auto translate (to different languages) subtitles

I've been using Firefox since forever but over the last couple of months, the auto translate subtitles (to English) hasn't been working when watching Youtube videos. The… (read more)

I've been using Firefox since forever but over the last couple of months, the auto translate subtitles (to English) hasn't been working when watching Youtube videos. There's a thread on the Youtube support site with nearly 40,000 posts of people with the same issue and tonight I was trying to watch a video where the hosts talk in Italian, so I use auto translate to English subtitles but no subtitles appear. It will show Italian language subtitles.

I've gone back through this Youtube channel's history trying videos I've previously watched from months/years ago when auto translate used to work but even they're not working now.

I decided to try the video in Edge browser and to my surprise the auto translate to English worked there. They also work in Chrome.

So what could be causing this issue on Firefox, which started about August time?

This is quite bizarre as I assumed all the processing/translation was done by Google/Youtube so in what way can Firefox be part of this issue?

To be clear, subtitles in the (foreign) language the people are speaking, works. Subtitles translated from that language to English (or other languages) has stopped working. Subtitles translated from that language to English IS working on Edge and Chrome browser.

Asked by Jota 2 months ago

Last reply by Jota 1 month ago

firefox crashes as soon as i copy any text

the crash reports have been submitted 748057a7-6757-6eb2-955e-9602f9e91008 is there anything else I can do to get this looked into/resolved? Laptop System: Acer product… (read more)

the crash reports have been submitted 748057a7-6757-6eb2-955e-9602f9e91008

is there anything else I can do to get this looked into/resolved?

Laptop System: Acer product: Nitro AN515-57 Linux Mint 22.2 Zara \n \l

Asked by keith stone 2 months ago

Last reply by keith stone 2 months ago

A website is greyed out because it displays a message

Website: https://www.londonpicturearchive.org.uk/view-item?i=119810&WINID=1764158938344 (for example) On Safari I see there is a message overlay from the website sayi… (read more)

Website: https://www.londonpicturearchive.org.uk/view-item?i=119810&WINID=1764158938344 (for example) On Safari I see there is a message overlay from the website saying "press the command key to zoom the image". On Firefox, this message is not displayed, and the website is greyed out.

I have looked at all my settings: I can't see anything wrong. Any ideas?

Asked by Jane XNC 2 months ago

Last reply by Denys 2 months ago

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Can I permanently turn off information “Update available" message

Can I permanently turn off InformationUpdate available' which appears each time I open Firefox. I must click Dismiss to close it. The problem is that after each update,… (read more)

Can I permanently turn off InformationUpdate available' which appears each time I open Firefox. I must click Dismiss to close it. The problem is that after each update, many services to which I log every day, state that I am logging from a new device and I must complete a time consuming procedure of adding a new device in many places. And I don’t need most of the updates.

Asked by Krzysztof 2 weeks ago

Answered by TyDraniu 2 weeks ago

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Accessing the Social Security Administration Website

I've received a handful of emails from the Social Security Administration regarding the 2026 cost-of-living adjustment (COLA). Each time I click on the provided sign-in b… (read more)

I've received a handful of emails from the Social Security Administration regarding the 2026 cost-of-living adjustment (COLA). Each time I click on the provided sign-in button, Firefox fails to connect. I am attaching a screenshot of the message it gives me instead. Today, on a whim, I tried to sign in using Chrome, and it worked fine. What is wrong with Firefox?

Asked by Blaise 2 months ago

Answered by Blaise 2 months ago

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Further Customization for New Tab page

I would like to further customize my new tab page. Specifically, I'd like to get rid of the firefox logo at the top, and I'd like to increase the number of columns of sh… (read more)

I would like to further customize my new tab page.

Specifically, I'd like to get rid of the firefox logo at the top, and I'd like to increase the number of columns of shortcuts per row from 8 to lets say 14, while decreasing the spacing between each icon by about half.

I've already followed [tutorial] from y'all on how to increase the number of rows, and another tutorial that had me fiddle with the browser.newtabpage.activity-stream.topSitesRows setting directly in my about config. I have enough rows I want more columns and less space between them.

Find attached the current state of my new tab page, with my particular shortcuts redacted, and the number of additional shortcuts I could fit on the page without adjusting the gabs between them or resorting to a scroll bar. I'm missing out on at least 44 short cuts due to the default constraints, which I've been unable to find working overrides for. Depending on how cut-throat I get with my thin-margins, I could potentially be missing out on up to 80.

I tried following the near identical instructions from both this stack exchange and this tutorialpedia article, to try and get at the problem by modifying my about page's CSS; but I was unable to change part of the page's appearance. Not even the background or text color.

Is the information in these out-dated (the stack-exchange is 7 years old) or otherwise inaccurate; or is there perhaps a setting in firefox which is interferring with these tutorials' solution method.

I have already tried resetting firefox with extensions disabled to check if any of my extensions are causing the problem to no discernable affect.

Asked by repooc.a 2 months ago

Answered by Agent virtuel 2 months ago

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145.0 and 145.0.1 Broke NordPass - Waterfox 6.6.5 works fine

Unfortunately the latest release has broken the ability to support the NordPass extension. I also have WaterFox as a backup based on historical usage challenges, and sur… (read more)

Unfortunately the latest release has broken the ability to support the NordPass extension. I also have WaterFox as a backup based on historical usage challenges, and sure enough it supports NordPass with no issues.

The issue is when a user completes the Account login to Nord itself, then enters their master password for NordPass via the browser. It then gets lost, presenting the animated circle as if it is attempting to process the next step, and it fails to exit that state.

Asked by Costa Firefox 2 months ago

Answered by Denys 2 months ago

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Right click triggering Menu Bar and disabling other monitors

This started after the recent update. Any time i open more than 1 firefox window or try to move my window to a different monitor, the Menu Bar pops up and left click will… (read more)

This started after the recent update. Any time i open more than 1 firefox window or try to move my window to a different monitor, the Menu Bar pops up and left click will be stuck only making the bar appear/disappear. I just have to close the second window because it becomes immediately unusable. I have the ui setting set to false but it still freezes new windows and doest let me click or type on anything. I've uninstalled and reinstalled, ran troubleshoot mode, got rid of extensions, reset my computer. I'm at a loss. Any help would be great

Asked by noel88449 2 months ago

Answered by TyDraniu 2 months ago

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Restoring tabs lost from closing firefox closed all tabs even though 'open previous windows and tabs on startup' is on

Several times now I've closed firefox while having the open previous windows and tabs on startup on only for all my tabs to have been closed (with this time in particular… (read more)

Several times now I've closed firefox while having the open previous windows and tabs on startup on only for all my tabs to have been closed (with this time in particular being annoying due to losing tabs that I needed to have the specific link for). Is there any way to restore tabs lost in this way?

Asked by Skylark 2 months ago

Answered by jonzn4SUSE 2 months ago

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Alt menu opening when tabbing into the Firefox application

I've been having an issue of, whenever I tab into Firefox from a different application on my computer, the alt menu opens. Firefox seems to be interpreting me opening th… (read more)

I've been having an issue of, whenever I tab into Firefox from a different application on my computer, the alt menu opens. Firefox seems to be interpreting me opening the program as pressing the alt key, because even when I have the menu bar set to always be open, the input immediately goes to the "File" dropdown option of the menu, just as it would if I pressed the alt key. However, I tried to troubleshoot this by 1. opening a program that tracks keyboard inputs and that didn't show such a thing happening, and 2. I checked if this issue was happening with other applications that have switch the input to the upper menu bar when the alt key is pressed, and that was not the case. This is making it a lot harder to use Firefox, as using a keyboard shortcut to open a new window (ctrl+shift+p, or ctrl+i) while in a normal Firefox tab, it will not automatically open to the new window (as it is set to do automatically), it will also not let me open the new window -- either by alt-tabbing or by clicking the new window on the windows taskbar -- and instead reopens the alt menu and sets the input to that menu, locking me to the original Firefox page unless I tab into a completely different application and then into the new window. This issue also makes me unable to input key commands or text into my active tab immediately when I reopen it, instead forcing me to close the alt menu first either or clicking somewhere on the page. And since I don't keep the alt menu visible at all times, this forces the screen to shift up and down jarringly when I'm simply trying to use the computer.

I'm using Firefox on a Windows 11 computer. I've tried refreshing Firefox and have tried my absolute best to find articles related to this issue but to no luck. Thanks for any help or advice!

Asked by Anacet 2 months ago

Answered by TyDraniu 2 months ago

Firefox deleted all my data

Hi All, My laptop got damaged this morning and now that I am logging into Firefox with my new laptop its not syncing anything. Many years of bookmarks and stuff is just … (read more)

Hi All,

My laptop got damaged this morning and now that I am logging into Firefox with my new laptop its not syncing anything. Many years of bookmarks and stuff is just gone. Is there any way to get it back?

Kind Regards

Asked by Riaan 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Reopening Firefox with the same tabs

Over the past few updates, I’ve noticed an issue with Firefox where it no longer restores my previous session when reopening the browser. I normally keep four tabs pinne… (read more)

Over the past few updates, I’ve noticed an issue with Firefox where it no longer restores my previous session when reopening the browser.

I normally keep four tabs pinned and about five additional tabs open for browsing and work. In the past, I could simply click the X to close Firefox, and when I reopened it, all my tabs that are pinned and unpinned would automatically come back. Recently, this stopped happening. Now, if I close Firefox, it opens with a fresh window instead of restoring my previous tabs.

I’ve already checked the setting under General/Startup, and Open previous windows and tabs is enabled. Because of this issue, I avoid closing Firefox entirely, since rebuilding all my tabs each time has become a hassle.

Is there a way to fix this? Any suggestions would be appreciated.

Thanks :)

Asked by emailmesteve 2 months ago

Last reply by jscher2000 - Support Volunteer 1 week ago

restore several "lost by me" multi-tab windows. maybe using 'history' wrong restoring tabs: only 3 windows listed, not ones i use regularly.

it's my fault and i don't know what i did: set FF to always restore previous session but closed several multi-tab windows when tabs were restoring, including - i think - … (read more)

it's my fault and i don't know what i did: set FF to always restore previous session but closed several multi-tab windows when tabs were restoring, including - i think - truth.social.com, which was carrying one of those windows, possibly misusing the restore all tabs selection.

the best way to help is for you to draw a picture of me, deleting by mistake, and then reporting to you.

i will continue on my own, reviewing the "help" focusing on "restore", and will put as many tabs (ugh) back in windows they belong in. don't worry. it was me, and the effort will be worth it.

thanks for everything moz and FF.

Asked by notanotherhero 2 months ago

Last reply by notanotherhero 2 months ago

Connecting to LinkedIn website

For some months now, LinkedIn does not load 90% of the time. It just 'hangs'. It's the only website that this problem happens. So I switch to another browser to access Li… (read more)

For some months now, LinkedIn does not load 90% of the time. It just 'hangs'. It's the only website that this problem happens. So I switch to another browser to access LinkedIn now, which is my most used site.

Asked by Dave Coleman 2 months ago

Last reply by Dave Coleman 2 months ago

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F1TV stopped working

Hi, since the latet update thi week (20 november) my F1TV doesnt work anymore via https://f1tv.formula1.com/. It states : Unsupported Browser This browser is curre… (read more)

Hi, since the latet update thi week (20 november) my F1TV doesnt work anymore via https://f1tv.formula1.com/.

It states : Unsupported Browser

This browser is currently unsupported. To experience F1 TV, please switch to an alternative browser. Please see our FAQs for more information

Pleae help as this weekend is La Vega F1. Thank! Erik.

Asked by Bangsaen 2 months ago

Answered by Paul 2 months ago