Showing questions tagged:

Broken tabs

My tabs won't allow me to move/rearrange them. When I attempt to click and drag them around, they do not change order or escape the window. Window functions such as resiz… (read more)

My tabs won't allow me to move/rearrange them. When I attempt to click and drag them around, they do not change order or escape the window. Window functions such as resizing, closing, and moving work as normal.

Solved المُؤرشفة 2 191

The bookmarks and history system will not be functional

Will this fricking "The bookmarks and history system will not be functional" B.S. ever be fixed? Firefox didn't have this issue for years now for almost a year every time… (read more)

Will this fricking "The bookmarks and history system will not be functional" B.S. ever be fixed? Firefox didn't have this issue for years now for almost a year every time Firefox starts up on a cold boot I get this idiotic non-sense message!. I have to close the browser I JUST OPENED and reopen in. This error is pure B.S. as again cold boot, just launched there is NOTHING other than Firefox that might be accessing the various sql.db's...so if this message is to be believed Firefox is blocking Firefox from Firefox... FIX THIS!

Locked المُؤرشفة 3 140

Unable to delete empty bookmark tsgs

You could make it a simple process to delete empty bookmark tags. Surely you have top computer people working for Mozilla Or at least get an expert from somewhere to c… (read more)

You could make it a simple process to delete empty bookmark tags. Surely you have top computer people working for Mozilla

Or at least get an expert from somewhere to come up with a solution to people that are not very computer savvy. So frustrating. What is even more frustrating I have no confidence that you will not be able to come up with solution.

Moderator note: This question has been edited to correct the formatting.

Locked المُؤرشفة 1 160

Remove autofill email addresses from FF Browser in Sequoia

When I sign in to the NY Times (for example) I get a dropdown of autofill email addresses. Some are even mistyped addresses or bogus addresses I've used to access webpage… (read more)

When I sign in to the NY Times (for example) I get a dropdown of autofill email addresses. Some are even mistyped addresses or bogus addresses I've used to access webpages that'll take any email address. I cannot delete these. I've tried shift-delete. These email addresses cannot be accessed via Firefox preferences: autofill screens do not list email addresses but only the physical addresses that I've saved.

(And then, of course, the minute you submit any email to the NYTimes it immediately creates an "account" and starts sending you subscription offers.)

Solved المُؤرشفة 2 292

ARE YOU INSERTING A SLPASH SCREEN ON WEBPAGES WITH KEYSTROKE SHORT CUTS?

When I open Amazon's page a splash screen appears that takes up a third of the screen. This splash screen provides keystroke shortcuts. Are you responsible. If HOW MAY… (read more)

When I open Amazon's page a splash screen appears that takes up a third of the screen. This splash screen provides keystroke shortcuts. Are you responsible. If HOW MAY I PERMANENTLY ELIMINATE THIS ANNOYANCE?

Solved المُؤرشفة 3 340

youtube video lag or play slowly in firefox browserr

Hello, I am facing an issue while playing YouTube videos in Firefox. The videos are lagging and not playing smoothly, even though my internet connection is fine. Please… (read more)

Hello, I am facing an issue while playing YouTube videos in Firefox. The videos are lagging and not playing smoothly, even though my internet connection is fine. Please help me fix this problem.

Solved المُؤرشفة 1 230

HELP HELP HELP

OMG someone please help me...I have used Firefox forever as my work browser. I have saved passwords to client accounts for 3rd party sites, etc. It has EVERYTHING. I u… (read more)

OMG someone please help me...I have used Firefox forever as my work browser. I have saved passwords to client accounts for 3rd party sites, etc. It has EVERYTHING. I updated my Mac with the latest software install today and when I opened Firefox it didn't restore my tabs. I got stuck in a loop where it would not update to the current version of Firefox. I uninstalled Firefox and re-installed it and LOST EVERYTHING. I AM FREAKING OUT because all my bookmarks are lost and I don't even know what they are - I have tried to restore bookmarks and it goes back to 2022 and 2023 and when I restore nothing happens. ANYONE SOMEONE please tell me you know how to help me find my stuff otherwise I am cooked.

Solved المُؤرشفة 3 222

Facebook Container

Hello, I have Facebook Container installed (Windows 11) on my desktop. However, if I click a link to a FB page, say in an email or on a webpage, Facebook opens onto the … (read more)

Hello, I have Facebook Container installed (Windows 11) on my desktop. However, if I click a link to a FB page, say in an email or on a webpage, Facebook opens onto the current tab and makes it a container tab. Since I can not go back once FB is opened in the container tab, I have to open a new tab and go back to the original (pre FB) webpage. This is the only time this happens.

What settings can I change so that the Facebook Container opens Facebook into a new tab, not on top of an existing open tab?

Many thanks for the millions of us that are computer challenged.

Solved المُؤرشفة 2 361

Error when using my recovery key now it won't give me the opyion too enter it

I was resetting my password entered my email code recovery key it didn't ask for my authenticator got an error invalid token then after retrying it asked for email and au… (read more)

I was resetting my password entered my email code recovery key it didn't ask for my authenticator got an error invalid token then after retrying it asked for email and authenticator but not the recovery key the account now says I have no key

Locked المُؤرشفة 1 391

Urgent: Lost All Synced Data After Firefox Account Password Reset Without Recovery Key

Dear Firefox Support Team, I am writing to urgently request your assistance regarding a critical data loss issue with my Firefox account. Recently, I reset my Firefox acc… (read more)

Dear Firefox Support Team,

I am writing to urgently request your assistance regarding a critical data loss issue with my Firefox account.

Recently, I reset my Firefox account password because I could not remember the original one. However, I was not informed or clearly notified during the reset process that resetting my password without a recovery key would result in the permanent loss of my synced data, including saved bookmarks, passwords, and other browser data.

Unfortunately, this Firefox account was the only place where I had stored this important information, and I had no separate backup of the data elsewhere. I understand that for security and encryption reasons, data cannot always be recovered—but I believe users should be more explicitly warned during the password reset process.

Locked المُؤرشفة 1 343

Firefox generates unwanted passwords

When I am asked for a new password, it seems Firefox pops up with a suggestion. I have "Ask to save passwords" turned off. I want 1Password to generate my passwords and t… (read more)

When I am asked for a new password, it seems Firefox pops up with a suggestion. I have "Ask to save passwords" turned off. I want 1Password to generate my passwords and the pop-ups do not follow my 1Password specs. Therefore, I think Firefox is displaying the pop-ups. Is this a known bug?

Does the attached screen grab look like a Firefox pop-up? Tell me what to look for please. If you want the Troubleshooting Info I'll need some time to figure that out and send. Thanks in advance. ~fm

Solved المُؤرشفة 1 171

notifications

I keep getting 'notifications' from Mozilla Firefox that McAfee has discovered a virus, Trojan, and other things. They come on the lower right corner of my screen and th… (read more)

I keep getting 'notifications' from Mozilla Firefox that McAfee has discovered a virus, Trojan, and other things. They come on the lower right corner of my screen and the address d3mj6kghubcc73dtudhg.kaironero.co.in is along the bottom of the notification. The notifications pop up every time I turn on my computer and go into Firefox and they just keep coming after I dismiss them. They are in small rectangles and have Mozilla Firefox written across the top left and say that McAfee has discovered.... Are they legit or are they spam and how do I stop them? I don't have McAfee installed on my computer which is a desktop. Please help--this is driving me crazy!!!

Solved المُؤرشفة 2 324

Disabling AI in Firefox/Preventing future AI activation

Is there any way I can prevent Mozilla from installing/enabling more AI features on my Firefox browser in the future? I do not want AI running on my machine. I do not wan… (read more)

Is there any way I can prevent Mozilla from installing/enabling more AI features on my Firefox browser in the future?

I do not want AI running on my machine. I do not want AI integration in my browser. I understand I will still run into AI in the wilds of the internet, but I especially do not want these features enabled ON MY OWN MACHINE in an update without me specifically opting into them. Installing and enabling this without user opt-in communicates clear disrespect to the users.

I did a cursory search here for similar questions and Mozilla staff appear to be stating there will be no AI in Firefox unless the user specifically enables it, and it is as simple as disabling them via settings if "accidentally" enabled. This was not my experience, and it is alarming to see false information provided to users .

I have found other sources indicating the following must be set to false in about:config in order to disable browser-side AI/AI integration: browser.ml.chat.enabled browser.ml.chat.page.footerBadge browser.ml.chat.page.menuBadge browser.ml.chat.shortcuts browser.ml.chat.shortcuts.custom browser.ml.chat.sidebar browser.ml.checkForMemory browser.ml.enable browser.ml.linkPreview.shift

Is that all of them, will these disable ALL of the AI in Firefox?

Are there any other settings I need to set to false to ensure no AI is either running on my machine or the browser is not integrating AI functionality from third parties?

Is there any way to ensure Mozilla doesn't force AI features to be enabled without my say-so (again)?

Are there any privacy-minded browsers comparable to Firefox that DO respect their users with regards to forcing AI on them? It may be time to jump ship.

Locked المُؤرشفة 6 727