Firefox Community Forum

After installing Firefox on a new Windows 11 computer, when I click on the Desktop icon, a Firefox window opens but it doesn't open previous Tabs and the Application menus does not work. I can open new Tabs though and it downloads websites. If I click on the Firefox icon on the Windows Taskbar, Firefox operates normally.

Why doesn't the Desktop icon start Firefox so it works correctly?

Thanks

Wayne Carpenter

Today Firefox on my laptop will not open. There is a message (?from Google?) saying it is because cookies are switched off. I have not knowingly made any changes to cookie settings or installed any new features. A new Windows update installed recently (I am on Windows 11) and also a new version of Edge (although I never use Edge myself). The Google guidanc eon how to fix the situation only deals with Chrome. So how, please, can I get Firefox working again?

Here is what the message says: "Firefox is trying to install a new helper tool. Enter your password to allow this" I tried to install but Firefox won't open. Firefox icon just bounces around, I have to force quit to stop it. I DO NOT WANT THIS TOOL BUT I WANT TO USE FIREFOX. By the way this is sent from my other user, as the problem is on my admin. user and I can't open Firefox to do anything!