Showing questions tagged: اعرض كل الأسئلة

Private window google searches return in the regional language and not the one I set for both mozilla and my google account

My primary google account's language is set to english. If I search normally, then the results are shown in english. If I open a private window and search in google, the … (read more)

My primary google account's language is set to english. If I search normally, then the results are shown in english. If I open a private window and search in google, the results will try to be in the regional english and google asks if I want to switch to english every time.

Asked by bereo 3 months ago

Last reply by Agent virtuel 1 month ago

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Facebook isn't loading

Facebook simply isn't loading in Firefox anymore - it loads in Edge on my PC just fine and on my Mobile Android Browser . I've tried disabling all extensions, and cleari… (read more)

Facebook simply isn't loading in Firefox anymore - it loads in Edge on my PC just fine and on my Mobile Android Browser .

I've tried disabling all extensions, and clearing cache and cookies, but Facebook still refuses to load and returns the message, attached.

Asked by IanSeale 3 months ago

Answered by IanSeale 3 months ago

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Firefox browser settings are no longer available.

I have the latest Firefox installed on Linux Mint. But in Firefox privacy settings there is no longer a way to choose browsers. It just says "Firefox is currently your de… (read more)

I have the latest Firefox installed on Linux Mint. But in Firefox privacy settings there is no longer a way to choose browsers. It just says "Firefox is currently your default browser". But every time I do a search, it automatically search with Google. That never never happened until I installed latest Firefox. If Firefox is forcing me to use Google, that why do I need Firefox?? Please explain?

Thanks much for your time

Asked by usa104 3 months ago

Answered by jonzn4SUSE 3 months ago

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Firefox crashing on launch after updates

As title: after running updates, Firefox consistently crashes when launching. To give more concrete details: -Running on Linux, specifically KDE Fedora 42. Firefox was … (read more)

As title: after running updates, Firefox consistently crashes when launching.

To give more concrete details:

-Running on Linux, specifically KDE Fedora 42. Firefox was updated to 142 from 141, alongside various other updates. -When launching Firefox from any source (directly, through a link, through the terminal etc.), the only window that appears is the crash reporter. -This issue occurs when launching in safe mode. Removing and reinstalling Firefox, including deleting the entire .mozilla folder in Home at the same time does not resolve the issue. I am unable to test rolling Firefox back to 141. -When attempting to launch from the terminal (safe mode or otherwise), the following is output (personal info redacted):


restorecon: SELinux: Could not get canonical path for /home/[username]/.mozilla/firefox/*/gmp-widevinecdm/* restorecon: No such file or directory.

/usr/include/c++/15/array:210: constexpr std::array<_Tp, _Nm>::value_type& std::array<_Tp, _Nm>::operator[](size_type) [with _Tp = HeaderBarButtonType; long unsigned int _Nm = 3; reference = HeaderBarButtonType&; size_type = long unsigned int]: Assertion '__n < this->size()' failed.

Redirecting call to abort() to mozalloc_abort

[ExceptionHandler generates a minidump etc.]

Gtk-Message: [timestamp]: Failed to load module "appmenu-gtk-module"


(I would note that to the best of my knowledge I had not included a plugin for decoding widevine in my Firefox setup, and certainly the Firefox 141 instance on the device being used to write this post (same OS) does not include it) -The crash files in the .mozilla folder, meanwhile, consistently list a segfault at address 0x0.

Any advice on diagnosing/solving this issue would be greatly appreciated. Let me know if there's any other information that would be helpful.

If it would be more appropriate, I could report this through Mozilla's bugzilla instance, but given the issue seems to be very niche (Fedora's ABRT shows a total of 5 unique affected users in the last few days) I am unsure whether flagging this there would be appropriate.

Asked by J 3 months ago

Answered by J 3 months ago

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How to remove shortcuts from the Firefox address bar

How do I remove a shortcut from the Firefox address bar? I understand that I can "uncheck search, address bar, and shortcuts" in Firefox settings, but I think this just h… (read more)

How do I remove a shortcut from the Firefox address bar? I understand that I can "uncheck search, address bar, and shortcuts" in Firefox settings, but I think this just hides them, so I wanted to solve the problem fundamentally and asked for advice. Please tell me how to completely remove shortcut URLs from the address bar.

Asked by sweet0670 3 months ago

Answered by jscher2000 - Support Volunteer 3 months ago

icloud sign in fails with firefox: "Failed to verify your identity. Try again."

Hi, I'm using Firefox 142 on Ubuntu 24.04. It's a fresh install. I cannot sign in icloud.com with Firefox even though it works with other browsers like Brave. I deleted a… (read more)

Hi, I'm using Firefox 142 on Ubuntu 24.04. It's a fresh install. I cannot sign in icloud.com with Firefox even though it works with other browsers like Brave. I deleted all cookies and site data and disabled extensions (KeePassXC). It doesn't help. I tried in new private window. No success. I copy my password from a password manager, so, no, I haven't mistyped it.

Here's what I do:

  1. Open Firefox and go to icloud.com
  2. Click on the "Sign In" button
  3. Enter my Apple-ID and click on the arrow on the right end of the "Email or Phone Number" field

At this point Brave behaves differently than Firefox. See below for how Brave behaves.

Firefox: -> A "Password" field appears (no buttons "Continue with Password" and "Sign in with Passkey")

  1. Enter my password and click on the arrow on the right end of the "Password" field

-> Error message "Failed to verify your identity. Try again" appears. See icloud.png

Brave: -> Two buttons "Continue with Password" and "Sign in with Passkey" appear. See icloud-with-brave.png

  1. Click on button "Continue with Password"

-> A "Password" field appears.

  1. Enter my password and click on the arrow on the right end of the "Password" field

-> 2FA code is sent to my iPhone -> "Two-Factor Authentication" form opens... etc. complete sign in successfully

Please help!

Unfortunately I cannot attach the HAR file from the login sequence because the password is included. However, I attached some screenshots from the Web Developer Tools. It seems to me that the login flow with Firefox is broken. I can't tell who's to blame, Apple of Firefox. The error message with Firefox is always the same, no matter whether I enter the correct password or rubbish. In Brave, however, there is a more precise error message when I enter a bad password. See icloud-with-brave-wrong-password.png

Asked by hg4vsq7k9h 3 months ago

Last reply by shop83 3 weeks ago

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installed K-Lite Codec Pack now Twitch.tv wont load

saw a post that recommenced to installing K-Lite Codec Pack would help so that i could set 1440p on Twitch because the option is greyed out for me. after installing it, t… (read more)

saw a post that recommenced to installing K-Lite Codec Pack would help so that i could set 1440p on Twitch because the option is greyed out for me. after installing it, twitch gets hung up and never finishes loading. it loads in a private window, and on edge too. i turned off the few extensions i have but that didnt help either.

i uninstalled the codec pack but im still getting the issue.

if i hit F12 i see theres an error Loading failed for the <script> with source “https://assets.twitch.tv/assets/6411-9f5e77558af00b1acec0.js”.

thnx!

Asked by dRxUgz 3 months ago

Answered by dRxUgz 3 months ago

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How to 'Clear' or 'Delete' Private Tab entries/items in the History 'Recently Closed Tabs' field.

Firefox claims does NOT save site/URL visit information while in Private Mode. And I thought that was true. However, I just discovered that Firefox DOES SAVE Private Mode… (read more)

Firefox claims does NOT save site/URL visit information while in Private Mode. And I thought that was true. However, I just discovered that Firefox DOES SAVE Private Mode URL/Site visits - in this specific place. I don't know how long the history will be saved - it looks like at least as long as the Window is open. I want to keep most of my open Private Tabs open - but want to Delete/Clear the ones I'm done with. I thought/understood that Private window/tab/visit info was not tracked/saved - and it's not saved in History, or Searchable. But it appears that this doesn't apply to the Recently Closed Tabs MenuItem. And there seems to be NO 'delete' or 'clear' option for this field. I can't find any reference to the subject in the Forum or Articles. The picture I've attached is NOT of the Recently Closed Tabs while in Private Browsing, but is the same MenuItem and field contents. Thanks for your interest. I'm hoping someone can help me figure out how to delete/clear this specific history.

Asked by Antiquetuck 3 months ago

Answered by jscher2000 - Support Volunteer 3 months ago

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firefox maxing out ram while idle in the background

Have been having an issue for the past month or two where if left in the background firefox will slowly start to eat up my available ram. I was using it like this perfect… (read more)

Have been having an issue for the past month or two where if left in the background firefox will slowly start to eat up my available ram. I was using it like this perfectly fine for years previous to now.

I dont have this issue when I'm actively using it, only when I tab away from it and specifically its not on screen. Once I tab back to firefox the ram usage immediately dips back down to normal. I have tried many things to try and solve this like doing a clean install of firefox, getting rid of extensions, clearing my browser cache, closing all other apps to verify it was just firefox, clearing my history, turning on hardware acceleration. Nothing seems to help, im really at a loss and I don't understand what changed besides it being updated in the past couple of months.

My computer is fairly heavy duty and I have 16gb of ddr4 ram that again was working perfectly fine to run firefox before these past couple of months. As a result of this issue however if left in the background for too long on accident firefox uses up all my idle ram and starts causing other programs to not be able to run and has even crashed my computer previously when trying to run a program like clip studio paint.

I have noticed that while running the firefox task manager there is definitely some difference in memory usage when i tab back in after letting it be in the background so I have attached screenshots of the regular usage while tabbed in and the captured usage when i tab back in.

Any possible solution is welcome because I really enjoy using firefox and i dont want to have to switch browsers unless absolutely necessary.

Asked by Gilligan 2 months ago

Answered by Gilligan 2 months ago

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Disabling Picture-in-Picture

Tried the PiP mode with YouTube and it didn't work for me. The video pop-up still appears even after un-checking the box in settings; once I click the X button on the pop… (read more)

Tried the PiP mode with YouTube and it didn't work for me. The video pop-up still appears even after un-checking the box in settings; once I click the X button on the pop-up, the video pauses, and will unpause only if I return to the original tab and press play. I've tried the following:

- Restarting my computer - Used keyboard shortcuts to close the pop-up - Blocked autoplay media on the YouTube website

Thanks in advance.

Asked by qwreverb 3 months ago

Answered by nerkalis 2 months ago

Firefox Constantly Crashing

I've gone through the various troubleshooting options over the last month or so and Firefox is still crashing constantly for me, even in Troubleshooting mode. The tabs cr… (read more)

Asked by berylvanness 3 months ago

Last reply by jonzn4SUSE 2 months ago

Can't load Steam pages normally in Firefox, but it loads just fine in Edge, Steam Client or with VPN plugin

A week ago I got a BSOD that ruined settings of most of my extensions and most likely some of Firefox's settings too (at least it erased my custom findbar.matchdiacritics… (read more)

A week ago I got a BSOD that ruined settings of most of my extensions and most likely some of Firefox's settings too (at least it erased my custom findbar.matchdiacritics value, but probably not just that). After that I moved Firefox's folder and re-installed it. I also created a new profile. The 2 profiles are synced. Because of that, the new profile got (almost) all the extensions from the old one automatically. Then, I decided to do a clean install of those extensions (the reason why is a story for another ticket). So, while both profiles were opened, I removed one extension in the new profile, waited for a bit and checked the old one to see if it got removed from there too. At first it wasn't, so I thought they are not synced (anymore). Yeah, sure, but once I removed all extensions from the new one, the old one woke up and removed all extensions from there too. Great! Awesome! Loved it wholeheartedly! It really had to wait until I removed them all, didn't it? Anyway, I had a backup of my old profile, so I restored my extensions and their settings on both profiles eventually. So now I have clean installs of Firefox and extensions. Back to the issue. I can't load Steam pages (at least store.steampowered and steamcommunity) normally anymore. They load forever, and if the blue dot eventually stops moving (after an insane amount of time), it's either a plain white screen, or badly loaded page with most images missing.

  • Edge loads them just fine
  • Steam client loads them just fine.
  • If I turn on VPN plugin (I use Browsec), then it works. It's like that in both old and new profile. That's why I mentioned that funny little story before.
  • Tried Troubleshoot Mode, didn't help.
  • Tried to selectively disable some extensions, same.
  • Obviously tried to remove cookies, Ctrl + F5 and whatnot. Btw, if I clean everything and try to load it, then it's (most likely?) a white page, but if I turn the VPN on and load it first, and then turn it off and reload it, then it will look a bit better, but still will load forever with some media missing. (Which kinda make sense since something was already cached.)
  • Tried to change proxy settings from “Use system proxy settings” to “No proxy” and “Auto-detect proxy settings for this network”, nah-ah.
  • Tried to disable DNS in Firefox's settings, no siree.
  • The console throws different warning and errors every time (that are probably even unrelated). Or none at all.
  • Probably tried something I already forgot about.

Also, it seems the culprit is actually Akamai (it's where the Steam stores its media) or whatever is preventing reaching it. Because it often shows something like “Waiting for community.akamai.steamstatic.com...” in the status bar for a long time. It seems like the problem is within Firefox's settings, and it also looks like settings aren't synced across profiles (or at least some aren't, I definitely had to configure them on the new profile manually). Anyway, I am out of ideas and my butthurt thrust is about to deliver me to Uranus. Thanks for your attention!

Asked by Necronomicron 2 months ago

Last reply by Rajeev 3 weeks ago

Не удается авторизоваться на сайте reddit.com, но в приватном окне удается

При попытке авторизоваться на сайте reddit.com сайт выдает ошибку "неверный логин или пароль", но при попытке входа на reddit.com в приватном окне ошибки не возникает и а… (read more)

При попытке авторизоваться на сайте reddit.com сайт выдает ошибку "неверный логин или пароль", но при попытке входа на reddit.com в приватном окне ошибки не возникает и авторизация проходит без проблем, то есть логин и пароль 100% верны.

Было проверено на версии 143 и 142. Так же пробовал заходить из только что установленной версии Firefox без изменения настроек и установки дополнений - никакого положительного результата и все та же ошибка авторизации.

Один раз удалось авторизоваться на сайте в обычном окне браузера, но я предварительно что-то изменил в настройках и к сожалению не запомнил что изменил. И я не помню что сделал после (менял ли настройки, переустанавливал ли браузер), но авторизоваться после того случая больше не удавалось, может настройки ни на что не повлияли. Не понятно с чьей стороны эта проблема: браузера или сайта. В других браузерах (Chrome и Edge) такой проблемы не возникает.

Asked by Purple 2 months ago

Last reply by Vexi 2 months ago

Old ctrl+tab behaviour (with instaswitch without any pop ups with manual enter actions)

https://support.mozilla.org/en-US/questions/1248171 I saw bunch of threads which suggest to enable "ctrl+tab cycles through tabs in recently used order". It does what I … (read more)

https://support.mozilla.org/en-US/questions/1248171

I saw bunch of threads which suggest to enable "ctrl+tab cycles through tabs in recently used order". It does what I need, but in previous versions I used to press only ctrl+tab. While I was holding ctrl I could iterate over tabs via tab key. After releasing ctrl selected tab was chosen

It differs with current behavior where you press ctrl+tab and after releasing all keys pop up with tabs is still be viewed and you need manual action with space/enter/mouse click to open selected tab

Is there any way to use only ctrl+tab without any manual actions required like it was back in the days where after releasing the control key selected tab is opened?

Asked by Andrei Kiselev 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Home Page "favicons" mostly stuck on generic after fresh Win 11 install.

I installed Firefox on a fresh Win 11 install, and most of the the favicons are still generic on the Home Page several days later. Facebook, Ebay and Youtube are the only… (read more)

I installed Firefox on a fresh Win 11 install, and most of the the favicons are still generic on the Home Page several days later. Facebook, Ebay and Youtube are the only ones that appear consistently, sometimes other will display, but then be gone again the next time the app is launched. All other links just have the generic letter icons.

I tried deleting the 3 favicon files in the Profiles folder, but it did nothing. I've tried manually re-adding the links, still nothing. I removed the "S" from "https;//" and still nothing. The favicons all show up on my other machines which use Firefox on the same user account, so it is not a problem with the websites themselves.

Not sure if its related, but upon installing Firefox on this machine, it made Firefox on my Mac desktop absolutely freak out. I had to make a significant number of changes over the course of hours to fix everything, so many relating to favicons alone that I don't know what actually fixed it.

What else can I do to try and get these working? Why does Firefox apparently struggle with this particular feature across multiple OSes?

Thanks.

Asked by VincentBrick 3 months ago

Last reply by katwol 4 weeks ago

I Can no longer LOG INTO MY BANK!

I can NO longer log into my BANK, I changed the security settings back to "standard" but I STILL CANNOT LOG INTO MY BANK. it's website acts as though I'm a new customer &… (read more)

I can NO longer log into my BANK, I changed the security settings back to "standard" but I STILL CANNOT LOG INTO MY BANK. it's website acts as though I'm a new customer & want's me to open an account,I ALREADY HAVE AN ACCOUNT & HAVE HAD AN ACCOUNT AT THAT BANK FOR MANY YEARS! I have jumped through many "loops" at the bank trying to fix this mess, but they can't,FIREFOX IS NOW THE PROBLEM & someone needs to find out what they changed in their updates that has prevented me from logging into my BANK.

Asked by sheila 3 months ago

Last reply by jscher2000 - Support Volunteer 2 weeks ago

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How do I set Firefox's default printer?

I have these printers. "HP LaserJet M109-M112" (the Windows default) "HP LaserJet 1020" Regardless of the value of print.sav_print_settings, the first print dialog afte… (read more)

I have these printers.

"HP LaserJet M109-M112" (the Windows default) "HP LaserJet 1020"

Regardless of the value of print.sav_print_settings, the first print dialog after starting Firefox shows "HP LaserJet 1020".

If I manually put "HP LaserJet M109-M112" (no quotes) in print_printer, it reverts to "HP LaserJet 1020" the next time Firefox starts.

How do I make "HP LaserJet M109-M112" Firefox's default? Thanks.

Asked by vesf 3 months ago

Answered by vesf 3 months ago

Synching across several devices

Hello All - Over the years I have saved many bookmarks across several different devices. Therefore the bookmarks vary between devices. Is there any way that I can tidy… (read more)

Hello All -

Over the years I have saved many bookmarks across several different devices. Therefore the bookmarks vary between devices. Is there any way that I can tidy up my bookmarks, deleting many of them, on my main machine and then have all the other devices Synch to that list only?

I have tried deleting ALL the bookmarks on the "subsidiary" devices and then synched them but that didn't work. I think I'm asking whether one device can be made the "master" for all the others to Synch to that one and none of the others.

Hope that's reasonably clear.

Thanks,

Ian.

Asked by Ian 3 months ago

Last reply by jonzn4SUSE 2 months ago

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CAPTCHA Display Issue on my8k.me Specific to Firefox 142.0

Issue: A regression in Firefox version 142.0 (64-bit) breaks the display of the CAPTCHA widget on the login page for https://my8k.me/login Evidence: The two attached ima… (read more)

Issue: A regression in Firefox version 142.0 (64-bit) breaks the display of the CAPTCHA widget on the login page for https://my8k.me/login

Evidence: The two attached images provide a clear comparison:

   Image 1 (Firefox 142.0): The CAPTCHA area is completely missing or fails to load, showing only a broken element or empty space.
   Image 2 (Other Browsers / Older Firefox): The CAPTCHA renders correctly and is fully functional, confirming the problem is isolated to the latest Firefox update.

Conclusion: This indicates a specific compatibility bug introduced in Firefox 142.0, rather than a general website or user configuration error.

Asked by adil.eddiouani 3 months ago

Answered by TyDraniu 3 months ago