Showing questions tagged: اعرض كل الأسئلة

Youtube won't load in Firefox, no solutions work

I can not get Youtube to load on desktop Firefox. It works fine on the mobile website, app, and Chrome. I've tried clearing cookies and site data, removing extensions, re… (read more)

I can not get Youtube to load on desktop Firefox. It works fine on the mobile website, app, and Chrome. I've tried clearing cookies and site data, removing extensions, resetting Firefox, and disabling hardware acceleration, and so far nothing has worked. Has this been happening to anyone else ?

Asked by dapprcadavr 1 month ago

Last reply by Mandy 1 month ago

Export Firefox bookmarks to an HTML file to back up or transfer bookmarks

I followed these directions - https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer but Firebox only exports this data in the bookmarks.html… (read more)

I followed these directions - https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer but Firebox only exports this data in the bookmarks.html file and attached image! Bookmarks Menu

Mozilla Firefox

Get Help Customize Firefox Get Involved About Us

How can export all of my bookmarks in Firefox?

Asked by timpsullivan 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Firefox on Linux becomes unclickable

In the last few days, after some minutes of usage, parts of Firefox become unclickable: - I can still click on tabs to change tabs. - When hovering over the cross button… (read more)

In the last few days, after some minutes of usage, parts of Firefox become unclickable:

- I can still click on tabs to change tabs. - When hovering over the cross button to close a tab, it changes appearance as it should. Clicking the button does nothing. Ctrl+w still closes the button. - Clicking on the address bar does nothing. - Cannot click on back, forward, refresh buttons. - Cannot click on any add-ons. - Cannot click on preferences. - Can click on the button to open a new tab. There, I can enter an address. Once the page has loaded, address bar becomes unclickable again. - Bookmarks toolbar is still working as expected. - Keyboard shortcuts (ctrl+t, ctrl-w, ctrl-l) still work as expected.

I'm running ``` Mozilla Firefox 138.0 20250428130755 20250428130755 ```

on Manjaro 25.0.1 with GNOME 48

Asked by mivkov 1 month ago

Last reply by Fredrik 1 month ago

Taskbar is visible in fullscreen mode

Maybe after update, or i dont know why, but now. when youtube (or any other videoplayer) in fullscreen - taskbar menu is visible (Is on topscreen). In google chrome probl… (read more)

Maybe after update, or i dont know why, but now. when youtube (or any other videoplayer) in fullscreen - taskbar menu is visible (Is on topscreen). In google chrome problem is not repeats. I'm using StartAllBack app for classic start menu, but till that day all was fine. I checked on two devices with firefox - the same problem (StartAllBack or windows version wasnt cahnged). Windows 11 24H2

Asked by ATRedline 1 month ago

Last reply by haftandilian 5 days ago

How Do I regain the Bookmarks Sidebar automatically displayed when starting Firefox?

Just recently, the Bookmarks sidebar quit appearing automatically when I opened Firefox. In each new window, it can be selected manually. I posted this thread under "Pr… (read more)

Just recently, the Bookmarks sidebar quit appearing automatically when I opened Firefox. In each new window, it can be selected manually.

I posted this thread under "Privacy and Security" because other threads on the Internet (some quite old) say this issue can be fixed by changing the Browsing history settings. I tried that, but got a strange result: the Bookmarks sidebar did appear automatically, but the webpage I was on would not display any images embedded in the page. And then I wondered: why must I eliminate Browsing History just to automatically display my bookmarks?

Any help would be deeply appreciated.

Asked by Richard Mugg 1 month ago

Last reply by Mandy 1 month ago

Which topic best describes your question?

Most other forums don't impose this type of limited categorization. What is the best way to proceed here when you topic here doesn't have an obvious fit? This is not unc… (read more)

Most other forums don't impose this type of limited categorization. What is the best way to proceed here when you topic here doesn't have an obvious fit? This is not uncommon. Should I be concerned that my question won't get to the right eyes/assistance needed?

Some venues offer the ability to add tags. Why not give us the ability to add "tags" if you believe some sort of pre-designation is necessary? Does that qualify for my choosing this topic?

How about "other"?

Asked by noel_envode 1 month ago

Last reply by Mandy 1 month ago

Finish Setup

To the right of Other Bookmarks Firefox still says "finish Setup" but I've checked everything and run the setup. I can't seem to do anything to correct/clean up this? Th… (read more)

To the right of Other Bookmarks Firefox still says "finish Setup" but I've checked everything and run the setup. I can't seem to do anything to correct/clean up this?

Thank you.

Asked by Chris Clark 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

The new feature Tab Groups is absent from Mozilla, instruction page misleading

After updating to version 138.0, the browser put up an announcement page that informed me that I now have access to a great new feature, tab groups. It's actually a great… (read more)

After updating to version 138.0, the browser put up an announcement page that informed me that I now have access to a great new feature, tab groups. It's actually a great addition to the browser IMO.

But it's absent. I read the announcement page, then the help page it links to. Every description is inapplicable to my browser, there us no drag-over behavior for tabs, there is no "add tab to new group" option when right clicking. I updated to 138.0.1, same thing. There is a topic in Connect.mozilla.org about tab groups as a beta feature, and it's been up in beta since March. But my browser does not have it.

Granted, the help page vaguely says that no all users will see this feature as it's rolled out gradually until May 6th. But why then tell me that I already have it on update? And why is it rolled out gradually if it's already been in beta?

Asked by AyeBraine 1 month ago

Last reply by Agent virtuel 1 month ago

Server not found, on some sites

Here is something I have never ran into, for some reason suddenly today, I am only able to load about half the websites I try to load. A blank page loads that says "Hmm … (read more)

Here is something I have never ran into, for some reason suddenly today, I am only able to load about half the websites I try to load. A blank page loads that says "Hmm we're having trouble finding that site". But the tab says "Server not found". Again it's only some pages that won't load.

It does not matter if I click the bookmark, or type in the address,it's always the same pages every time. I tried 19 sites, (10 bookmarks, and 9 typed), plus typing in some of the bookmarks also.

If I change over to Chrome, or any other browser those pages will load. If I use Firefox Mobile, those pages load. Something has gotten messed up in my PC settings, or something.

I have tried clearing the cache, the history, and the cookies, no luck. I restarted into safe mode, and had the same problem.

It's been forever since I had any problems with FIrefox, and must admit I have forgotten most of the troubleshooting tips, that I used to know. But I did remember those, unfortunately none of those are the problem.

What else can I try? Thanks in advance.

BTW: I am submitting this on my phone because this is one site that won't load. If it did I would, I would click the "Share Data" button.

Asked by Robby 3 weeks ago

Last reply by Denys 2 weeks ago

Firefox 138.0.4

Hello everyone, As possible in previous Firefox releases I like that clicking on a .mdb file (msaccess) Firefox starts automatically Microsoft Access rather than asking w… (read more)

Hello everyone, As possible in previous Firefox releases I like that clicking on a .mdb file (msaccess) Firefox starts automatically Microsoft Access rather than asking where to save the .mdb file.

Thanks and regards Volker Zipp

Asked by vozi 3 weeks ago

Last reply by Agent virtuel 2 weeks ago

Youtube has stopped loading.

As of lasts night Youtube has stopped loading. After reading some support articles I reset my browser and turned off nearly every extension and setting I could find and g… (read more)

As of lasts night Youtube has stopped loading. After reading some support articles I reset my browser and turned off nearly every extension and setting I could find and got it to load once, but then it stopped again. Navigating to Youtube brings up a grid of squares (which I believe should be stills for videos). I turned the extensions back on and tried turning them off one by one but I'm unable to isolate on that's causing the issue. Similarly, I tried settings one by one, but cannot find one that resolves the issue. Using the one normal open Youtube window I have, I am able to open a video in a new tab, but there is no menu on the left, no links on top no comments, I can't even like a video.

Asked by receipts4dj 1 month ago

Last reply by Mandy 1 month ago

10-13 processes continue to open and bog down everything

Using 2025-04 Cumulative Update Preview for Windows 10 Version 22H2 for x64-based Systems (KB5055612) Firefox 138.0.1 (64-bit) and says it is up todate. I have looked at … (read more)

Using 2025-04 Cumulative Update Preview for Windows 10 Version 22H2 for x64-based Systems (KB5055612) Firefox 138.0.1 (64-bit) and says it is up todate. I have looked at the about:config to find the browser.tabs.remote.autostart but it does not exist in the list of processes. I have also unchecked in settings both performance options intermitently to try and correct this problem, but nothing happens: (unchecked) Use recommended performance settings Learn more These settings are tailored to your computer’s hardware and operating system. (Unchecked) Use hardware acceleration when available Nothing pops up to allow choosing a different number as many support articles say. I have AdBlocker running as an add on and turned off the duck duck go privacy essentials and still nothing stops these insane amount of processes clogging up my computer. right now, on this page there is only this tab open and there are 13 processes running. Please send real fix instructions- thank you

Asked by stephanie2 1 month ago

Last reply by jonzn4SUSE 1 month ago

Need to adjust setting for extension "KDSpy"

I am installing an extension I trust, called KDSpy, to help me see which books are selling well on KDP Kindle Direct Publishing. How can I go back to click the box "run… (read more)

I am installing an extension I trust, called KDSpy, to help me see which books are selling well on KDP Kindle Direct Publishing. How can I go back to click the box "run on private browser" for incognito browsing?

Asked by eve19 3 weeks ago

Last reply by Mark 3 weeks ago

Social Security Administration won't let me in!

https://support.mozilla.org/en-US/kb/https-upgrades SSA says Firefox will "upgrade" me, but their provided link doesn't go anywhere helpful. I tried doing several th… (read more)

https://support.mozilla.org/en-US/kb/https-upgrades SSA says Firefox will "upgrade" me, but their provided link doesn't go anywhere helpful. I tried doing several things I found on the help page https://support.mozilla.org/en-US/kb/https-upgrades "Firefox connection upgrades - HTTP to HTTPS ", but I still get this "Forbidden Access".

I have tried to contact SSA (left an e-message) and will keep trying, but my God, they were impossible to get by phone even before Trump and Musk cut everything, so I'm not going to even try that. Can you help me?

Asked by replies_r_us 3 weeks ago

Last reply by Ed 3 weeks ago

arrow keys and allow a website to open a window

Changed behavior of autofill is a small thing. A few weeks ago, I could enter the first few letters of a site and then down arrow to choose one from the list. Down arrow … (read more)

Changed behavior of autofill is a small thing. A few weeks ago, I could enter the first few letters of a site and then down arrow to choose one from the list. Down arrow no longer works here.

A significantly bigger issue allowing a website to open a window or tab or popup. There used to be two buttons when this happens, allow and always allow. Always allow is no longer a choice. I have to click allow every single time I go to that web site. Since two of those sites are the enrollment and learning management systems where I work, I'm doing that 20 times a day. If disappearing the always allow button was a design decision, it was a bad one.

Asked by pjcamp 1 month ago

Last reply by Mark 1 month ago

Passwords not restoring

I have tried every support advice I can find and no matter what I do passwords are not restoring. Here is what I have done: Opened about:profiles Opened profile folder Ex… (read more)

I have tried every support advice I can find and no matter what I do passwords are not restoring. Here is what I have done: Opened about:profiles Opened profile folder Exit firefox transfer key4.db and signons.jstor files from backup to the new folder

Nothing happens.

I have tried creating new folders and following those steps. I have tried everything.

Asked by robin.maxim 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago