Showing questions tagged: اعرض كل الأسئلة

Firefox on Linux becomes unclickable

In the last few days, after some minutes of usage, parts of Firefox become unclickable: - I can still click on tabs to change tabs. - When hovering over the cross button… (read more)

In the last few days, after some minutes of usage, parts of Firefox become unclickable:

- I can still click on tabs to change tabs. - When hovering over the cross button to close a tab, it changes appearance as it should. Clicking the button does nothing. Ctrl+w still closes the button. - Clicking on the address bar does nothing. - Cannot click on back, forward, refresh buttons. - Cannot click on any add-ons. - Cannot click on preferences. - Can click on the button to open a new tab. There, I can enter an address. Once the page has loaded, address bar becomes unclickable again. - Bookmarks toolbar is still working as expected. - Keyboard shortcuts (ctrl+t, ctrl-w, ctrl-l) still work as expected.

I'm running ``` Mozilla Firefox 138.0 20250428130755 20250428130755 ```

on Manjaro 25.0.1 with GNOME 48

Asked by mivkov 1 month ago

Last reply by Fredrik 1 month ago

Passwords not restoring

I have tried every support advice I can find and no matter what I do passwords are not restoring. Here is what I have done: Opened about:profiles Opened profile folder Ex… (read more)

I have tried every support advice I can find and no matter what I do passwords are not restoring. Here is what I have done: Opened about:profiles Opened profile folder Exit firefox transfer key4.db and signons.jstor files from backup to the new folder

Nothing happens.

I have tried creating new folders and following those steps. I have tried everything.

Asked by robin.maxim 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Which topic best describes your question?

Most other forums don't impose this type of limited categorization. What is the best way to proceed here when you topic here doesn't have an obvious fit? This is not unc… (read more)

Most other forums don't impose this type of limited categorization. What is the best way to proceed here when you topic here doesn't have an obvious fit? This is not uncommon. Should I be concerned that my question won't get to the right eyes/assistance needed?

Some venues offer the ability to add tags. Why not give us the ability to add "tags" if you believe some sort of pre-designation is necessary? Does that qualify for my choosing this topic?

How about "other"?

Asked by noel_envode 1 month ago

Last reply by Mandy 1 month ago

10-13 processes continue to open and bog down everything

Using 2025-04 Cumulative Update Preview for Windows 10 Version 22H2 for x64-based Systems (KB5055612) Firefox 138.0.1 (64-bit) and says it is up todate. I have looked at … (read more)

Using 2025-04 Cumulative Update Preview for Windows 10 Version 22H2 for x64-based Systems (KB5055612) Firefox 138.0.1 (64-bit) and says it is up todate. I have looked at the about:config to find the browser.tabs.remote.autostart but it does not exist in the list of processes. I have also unchecked in settings both performance options intermitently to try and correct this problem, but nothing happens: (unchecked) Use recommended performance settings Learn more These settings are tailored to your computer’s hardware and operating system. (Unchecked) Use hardware acceleration when available Nothing pops up to allow choosing a different number as many support articles say. I have AdBlocker running as an add on and turned off the duck duck go privacy essentials and still nothing stops these insane amount of processes clogging up my computer. right now, on this page there is only this tab open and there are 13 processes running. Please send real fix instructions- thank you

Asked by stephanie2 1 month ago

Last reply by jonzn4SUSE 1 month ago

New York Times App fails to open the Athletic sports section

while ysing the New York Times i tried to open the Athletic Section of the App and this was the result....Application error: a client-side exception has occurred (see the… (read more)

while ysing the New York Times i tried to open the Athletic Section of the App and this was the result....Application error: a client-side exception has occurred (see the browser console for more information)....I cannot find information, can you help

Craig

Asked by Craig 1 month ago

Last reply by Mark 1 month ago

Why does it say, I am in the "poor" section when I just joined. Can I have someone get on my computer to help me with this at your company?

Can you allow someone to get on my computer to help me? Or do you have a phone number I can call safely to have someone go through things with me, if I need help? It stat… (read more)

Can you allow someone to get on my computer to help me? Or do you have a phone number I can call safely to have someone go through things with me, if I need help? It stated when I put it on that is is "poor" in terms of what you did. Maybe I am doing something wrong??

Asked by cork2632 1 month ago

Last reply by James (On Leave) 1 month ago

How to change the pointer speed ?

When I play games like classic.minecraft.net or krunker.io, the pointer speed is very slow. So I would like to know if there is a way to change the pointer speed of firef… (read more)

When I play games like classic.minecraft.net or krunker.io, the pointer speed is very slow. So I would like to know if there is a way to change the pointer speed of firefox.

Asked by video.magneto.craft 1 month ago

Last reply by jonzn4SUSE 1 month ago

Outlook LIVE (hotmail) - NOT THE APP - will not show pictures in Email anymore

I have read ALL of the help comments of all of the people who posted basically the same thing on Microsoft Community Forum that I could find - and can't find an answer. … (read more)

I have read ALL of the help comments of all of the people who posted basically the same thing on Microsoft Community Forum that I could find - and can't find an answer.

I have: Two Laptops - Windows 10 and 11 Use Outlook Live (Hotmail) via Firefox

All Firefox browsers are UP TO DATE - and I have checked all the settings I can find - including about: config on Firefox itself - for some reason Pictures from senders - Yes - those I trust - do NOT show - I checked on Chrome and no problem, Edge no Problem - pictures show on BOTH those browsers - However - I prefer USING FIrefox (I don't like Chrome and only use it if I have to track emails and use THOSE features etc.)- I disabled ANY AD Blockers I have. As for Virus Protection - On Windows 11 I have UltraAV on the Windows 10 just Microsoft Defender - This just started happening.

I DO NOT get any kind of placeholder or a red X or any text saying anything - Just NO pix show in my Inbox.

This DOES NOT happen with the Outlook App on my Android or it seems anywhere else.

Can anyone help me?

Asked by bobbi2 3 weeks ago

Last reply by Denys 2 weeks ago

Why is logging in to my Credit Union no longer possible when using Fire Fox?

I like using Fire Fox (FF), but I am constantly met with resistance from different organizations which try to tell me to use MS Edge, or Google Chrome. It seems like FF i… (read more)

I like using Fire Fox (FF), but I am constantly met with resistance from different organizations which try to tell me to use MS Edge, or Google Chrome. It seems like FF is a problem for them. Now, after successfully using Fire Fox for decades, I can no longer log in to my bank account when using FF. I can use any other browser, but not Fire Fox. I've spoken to the bank, and they point the finger at FF (of course), but this time (unfortunately) I have to agree with the bank. What did FF do that now makes it impossible for me to access certain web pages, or certain features, like "logging in" to accounts?

Can you please un-F whatever you F'd up? Or, please explain to me why I can do everything the exact same way I've always done things when like using Brave, Chrome, Edge, Chrome Cast, and TOR, but can no longer do them when using FF

Asked by cattledog 1 month ago

Last reply by jscher2000 - Support Volunteer 2 weeks ago

Can the Relay extension be added to Microsoft Edge?

Does the Relay extension only work on Firefox or can it be added to other browsers? It seems like a useful tool, but I don't want to be locked into a single browser. … (read more)

Does the Relay extension only work on Firefox or can it be added to other browsers? It seems like a useful tool, but I don't want to be locked into a single browser.

Asked by lee.gallant 1 month ago

Last reply by pg_78 1 month ago

Blank Screen

When I opened Firefox all my webpages that I visited where there. Now it is just a blank screen and I have to go to webpages manually, there is no way to add them to my s… (read more)

When I opened Firefox all my webpages that I visited where there. Now it is just a blank screen and I have to go to webpages manually, there is no way to add them to my start screen. it just stays blank and search bar stays blue.

Asked by hitechgear 1 month ago

Last reply by Mandy 1 month ago

Taskbar is visible in fullscreen mode

Maybe after update, or i dont know why, but now. when youtube (or any other videoplayer) in fullscreen - taskbar menu is visible (Is on topscreen). In google chrome probl… (read more)

Maybe after update, or i dont know why, but now. when youtube (or any other videoplayer) in fullscreen - taskbar menu is visible (Is on topscreen). In google chrome problem is not repeats. I'm using StartAllBack app for classic start menu, but till that day all was fine. I checked on two devices with firefox - the same problem (StartAllBack or windows version wasnt cahnged). Windows 11 24H2

Asked by ATRedline 1 month ago

Last reply by haftandilian 1 week ago

Export Firefox bookmarks to an HTML file to back up or transfer bookmarks

I followed these directions - https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer but Firebox only exports this data in the bookmarks.html… (read more)

I followed these directions - https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer but Firebox only exports this data in the bookmarks.html file and attached image! Bookmarks Menu

Mozilla Firefox

Get Help Customize Firefox Get Involved About Us

How can export all of my bookmarks in Firefox?

Asked by timpsullivan 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Finish Setup

To the right of Other Bookmarks Firefox still says "finish Setup" but I've checked everything and run the setup. I can't seem to do anything to correct/clean up this? Th… (read more)

To the right of Other Bookmarks Firefox still says "finish Setup" but I've checked everything and run the setup. I can't seem to do anything to correct/clean up this?

Thank you.

Asked by Chris Clark 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Youtube won't load in Firefox, no solutions work

I can not get Youtube to load on desktop Firefox. It works fine on the mobile website, app, and Chrome. I've tried clearing cookies and site data, removing extensions, re… (read more)

I can not get Youtube to load on desktop Firefox. It works fine on the mobile website, app, and Chrome. I've tried clearing cookies and site data, removing extensions, resetting Firefox, and disabling hardware acceleration, and so far nothing has worked. Has this been happening to anyone else ?

Asked by dapprcadavr 1 month ago

Last reply by Mandy 1 month ago

After Update to 138.0 (32bit) my sidebar including bookmarks is disappeared. Even when activated again it is gone at the next start or tab.

After Update to 138.0 my sideabar (bookmarks) is away. I can reactivate the sidebar on the left side as wished. But when I open a new Firefos Window or Tab the sidebar i… (read more)

After Update to 138.0 my sideabar (bookmarks) is away. I can reactivate the sidebar on the left side as wished. But when I open a new Firefos Window or Tab the sidebar ist away again. What have they done, mozilla ?? How can I get mey bookmarks ALWAYS shown on left side of any Window or tab ?

Asked by j.klehr 1 month ago

Last reply by Bryce 1 month ago

My Fire Fox is not working, when I try to reload it I receive this message: Firefox can’t find the file at jar:file:///C:/Program Files/Mozilla Firefox/browser/omni.ja!/chrome/en-US/locale/branding/browserconfig.properties.

Firefox can’t find the file at jar:file:///C:/Program Files/Mozilla Firefox/browser/omni.ja!/chrome/en-US/locale/branding/browserconfig.properties.

Asked by RSP_911 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago