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Won’t allow me to open previous tabs on start up

Latest update Firefox Version 134.0 (64-bit): Won’t allow me to open previous tabs on start up. When I try to change setting it says this: Information Your browser is bei… (read more)

Latest update Firefox Version 134.0 (64-bit): Won’t allow me to open previous tabs on start up. When I try to change setting it says this:

Information Your browser is being managed by your organization.

How do I fix this? I am the organization and this setting was previously working for years???

المُؤرشفة 1 136

Video Won't Play in Browser

This issue just appeared. Video will not play in Firefox. Windows10 PC, up to date with latest versions, as is Firefox. There is no error message or code. Just the spinni… (read more)

This issue just appeared. Video will not play in Firefox. Windows10 PC, up to date with latest versions, as is Firefox. There is no error message or code. Just the spinning wheel. I see other people are having the same issue but I haven't seen a solution. Any ideas or help appreciated.

المُؤرشفة 9 134

No audio available

I have searched Support, enabled media Autoplay for all sites, Page Info for individual sites. Videos play but never with audio. Currently using FF 134.0 (64-bit) on Debi… (read more)

I have searched Support, enabled media Autoplay for all sites, Page Info for individual sites. Videos play but never with audio. Currently using FF 134.0 (64-bit) on Debian 12, but recall some problems starting about the 133.0 update. No audio with Youtube, Amazon testimonials/reviews, etc.

Please help?

حُلّت المُؤرشفة 3 134

Word replacement - Mr. Bully

When I open Robert Reich's substack article of the day, I'm finding that whenever the comments, the word "Trump" is replaced by "Mr. Bully". One can see the original by … (read more)

When I open Robert Reich's substack article of the day, I'm finding that whenever the comments, the word "Trump" is replaced by "Mr. Bully". One can see the original by opening repost. If it is one of my own comments I can open Edit and see the original. I asked Substack support about it and they say it isn't them and to check with my browser. OK, Firefox, is this a new "feature" of Firefox or someone hacking Firefox. Would you please look into this for me.

المُؤرشفة 2 134

Firefox adding a slash to URLs (2nd attempt at support)

I'm trying to use a script which requires a question mark after the "dot com." I.e., if the url should be http://www.URL.com?custom_URL, it changes it to http://www.URL.c… (read more)

I'm trying to use a script which requires a question mark after the "dot com." I.e., if the url should be http://www.URL.com?custom_URL, it changes it to http://www.URL.com/?custom_URL. How to I keep it from changing the URL - and what is the point of jamming that slash in there in the first place?

This is my second attempt at getting an answer. Can't anyone help me with this?

حُلّت المُؤرشفة 1 132

unable to log in to some sites

I can't log in to certain sites even though they've been on my favourites list for years, i.e. bank account and grocery shopping. I can log in to them using Edge , so wha… (read more)

I can't log in to certain sites even though they've been on my favourites list for years, i.e. bank account and grocery shopping. I can log in to them using Edge , so what's gone wrong with Firefox. Is the latest updates to blame ???

المُؤرشفة 1 132

IAudio

I suddenly lost audio when playing videos such as youtube, netflix, etc. I have audio when using other browsers.

المُؤرشفة 1 131

Privacy and Security

Skip to main content Switch language Skip to search Mozilla Support Logo Explore Help Articles Community Forums Ask a Question Contribute regina am… (read more)

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Be nice. Our volunteers are Mozilla users just like you, who take the time out of their day to help. Be descriptive. Saying “playing video on YouTube is always choppy” will help us understand the issue better than saying “something is wrong” or “the app is broken”.

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Locked المُؤرشفة 1 131

Timeout on webpage that is slow to begin loading

A business website has a page that allows me to see items scanned to their server for the last 90 days. The server hosting this page takes more than 1 minute to begin lo… (read more)

A business website has a page that allows me to see items scanned to their server for the last 90 days. The server hosting this page takes more than 1 minute to begin loading to the browser - the back and forth symbol in the browser.

I timed this event today, and Firefox times out after 1 minute. My work around is to use Chrome with the same webpage and it took more than 4 minutes before images started to arrive.

It would be handy to have the timeout adjustable in the settings tab of Firefox. If I choose to sit on what I know is a very slow website for 5 minutes so be it.

Let me know what adjustments I can make - 400mb internet, 5ghz hard wired to the router. This is the slowest site we ever access.

المُؤرشفة 3 131

Downloading video works or some sites but not for all.

I am trying to download videos from a site that I newly subscribed to. The videos do stream perfectly. The files do not download as video files and will not open at all. … (read more)

I am trying to download videos from a site that I newly subscribed to. The videos do stream perfectly. The files do not download as video files and will not open at all. When I click on the download link, there is no recognition of a download happening and when I check my files later I have an "internet" file showing with a title but without a video file extension and nothing will open. The file extension is ".html". I am following the step by step instructions from the site involved. Other sites videos are downloading as expected.

Does firefox need to be my default browser? Any suggestions how to remedy this without losing what is working? Are there plug-ins that can address this issue?

Thanks.

المُؤرشفة 3 130

all my accounts on website log in times out

Internet page is having issues, I try to open my email account, mu Norton password account, my bank all keeps timing out wont let me use google, I cant use your webpage, … (read more)

Internet page is having issues, I try to open my email account, mu Norton password account, my bank all keeps timing out wont let me use google, I cant use your webpage, tried to sign it it wont let me, 2 tries change password it states im locked out, what is going on

المُؤرشفة 1 129

Failure restorng from bookmark backup

This question relates to version 134.0.2 (64-bit). This morning I started Firefox and found that many of my bookmarks were missing. On trying to restore from the program … (read more)

This question relates to version 134.0.2 (64-bit). This morning I started Firefox and found that many of my bookmarks were missing. On trying to restore from the program automatic backups, I get the repeated message "Unable to process the backup file." On examination, the files, while not in ASCII, appear to contain ASCII text strings recognizable from the bookmark descriptions. They are not, at least, empty. Unfortunately, I do not have an HTML format backup. Any idea why none of the backups work or what options I have? Thanks in advance.

المُؤرشفة 1 128

I get a "Not enough room to save" error message

All of a sudden, I get a "Not enough room to save" error message when I try to download a fill. There is plenty of room on my disk. Also, it's not giving me the option of… (read more)

All of a sudden, I get a "Not enough room to save" error message when I try to download a fill. There is plenty of room on my disk.

Also, it's not giving me the option of just opening the file.

I've been needing to use Edge to download files.

المُؤرشفة 5 124

Unable to log in to "trusted" web sites with Firefox.

Hello, Thanks in advance for your help. I am having trouble logging into "trusted" web sites with Firefox and every update seems to add to my problem. By "trusted" web si… (read more)

Hello, Thanks in advance for your help. I am having trouble logging into "trusted" web sites with Firefox and every update seems to add to my problem. By "trusted" web sites I mean sites like Charles Schwab, Spectrum and iCloud as well as my city's water department and my local hospital's portal. It doesn't matter whether I use "normal" Firefox or its privacy mode or safe mode-the problem persists. I am running Firefox version 134.0.2 but the problem goes back several months. I have Windows 10 and use Malwarebytes Browser Guard. The only other add on I use is Print Friendly & PDF. It doesn't matter whether these addons are running or not. The problem seems to involve either a loop, blank fields or very odd error messages. Some examples are below:

iCloud allows me to get to the point where it asks me to supply the 6 digit verification code. I enter the code and the site loads. Approximately 2 seconds later, before I can navigate to anything in iCloud, I am taken back to the log in screen to start over. The loops repeat as often as I want to try. Clearing cache and history does nothing. Since there is nothing abnormal (no error message or blank fields) I have not included a screen shot.

Spectrum allows me to enter my credentials waits a while and then gives me an odd error message about Feature Unavailable and suggests that I try logging in from home. I might add that all of these problems occur while I AM at home. Screen shot attached.

Charles Schwab allows me to get to the log in screen but the screen is unusable. There is a message that the session has timed out and I need to log in. The log in sections of the screen are blank which leads me to believe that the page is not loading all the way but that is a guess. Screen shot is attached.

I can log into all these pages with Edge (which I dislike using) with no problems at all.

I have Firefox set to automatically delete cookies and site data when closed. Privacy is set to Standard.

I would really appreciate any help that you can give me. Please note that the screen shots are BMP files that I had to rename to GIF files to get them to upload.

Thanks again,

Charley

المُؤرشفة 11 124

Keep getting logged out

There's a bug with Firefox 134.0.2. where I keep getting logged out of certain websites, even without clearing my cache. Is there a possible fix in the works for this iss… (read more)

There's a bug with Firefox 134.0.2. where I keep getting logged out of certain websites, even without clearing my cache.

Is there a possible fix in the works for this issue?

المُؤرشفة 4 124

Websites randomly load in the wrong font.

See attached screenshot. It just randomly happens from time to time, and I can't figure out what's causing it. I've used both Chrome and Firefox with the same results. He… (read more)

See attached screenshot. It just randomly happens from time to time, and I can't figure out what's causing it. I've used both Chrome and Firefox with the same results. Help!

المُؤرشفة 3 123

cannot sign into accounts on websites

Support I am having problems accessing my accounts on certain web sites, I can access them with other browsers, just not Mozilla Firefox. The two main sites are: https://… (read more)

Support I am having problems accessing my accounts on certain web sites, I can access them with other browsers, just not Mozilla Firefox. The two main sites are: https://www.bigfishgames.com https://www.spectrum.net How do I solve this problem? Firefox has been my default Browser for two decades now, but if this problem continues it will not remain as the default. Michael

المُؤرشفة 1 118

Firefox attempting to open files before download finishes

Recently when I try to download a file Firefox seems to give it a random amount of time before it attempts to open the file. For small files this isn't a problem, as it a… (read more)

Recently when I try to download a file Firefox seems to give it a random amount of time before it attempts to open the file. For small files this isn't a problem, as it always seems to give at least a few seconds, but larger files get cut off. This leaves the file corrupted/incomplete.

I have no idea why is started doing this. Just one day it started opening everything I downloaded, be it PDF, image etc when complete. I turned this off and it has stopped for things that download properly, but it's still doing this 'cut off' attempt to open.

Any help would be appreciated, thanks,

المُؤرشفة 2 118

All spaces are removed when pasting text

Hello! After the recent update, any text I insert remains without spaces and all words are written together. I disabled all extensions: no result. The problem did not occ… (read more)

Hello! After the recent update, any text I insert remains without spaces and all words are written together. I disabled all extensions: no result. The problem did not occur in other browsers.

المُؤرشفة 2 115