Showing questions tagged: اعرض كل الأسئلة
  • المُؤرشفة

Mono audio only plays out of left channel

I'm experiencing a relatively new issue where mono audio in Firefox only plays out of the left channel. The same sources play out of both channels in Safari. I'm on MacOS… (read more)

I'm experiencing a relatively new issue where mono audio in Firefox only plays out of the left channel. The same sources play out of both channels in Safari. I'm on MacOS 14.6.1, Firefox 131.0.3. Any help is appreciated - thanks!

Asked by adam.straus 1 year ago

Last reply by cor-el 1 year ago

  • المُؤرشفة

Tabs addon

Is there a way to back up the tabs I have open? I tried a tab manager, I've forgotten it's name, a few years ago and it worked for a while then the folders I had started … (read more)

Is there a way to back up the tabs I have open? I tried a tab manager, I've forgotten it's name, a few years ago and it worked for a while then the folders I had started to come up empty. I e-mailed the owner but got no response and no help getting the lost tabs back. I am looking at Tree Style Tab but any other suggestions are welcome.

Asked by steam643 1 year ago

Last reply by markwarner22 1 year ago

  • المُؤرشفة

Dropdown menu problems

Bookmarks dropdown menu opens up halfway down and it's not possible to scroll back up to the top and add a bookmark. At first I thought it was a mouse problem - changed m… (read more)

Bookmarks dropdown menu opens up halfway down and it's not possible to scroll back up to the top and add a bookmark. At first I thought it was a mouse problem - changed mouse - problem remains.

Asked by brianable 1 year ago

Last reply by cor-el 1 year ago

  • المُؤرشفة

Exporting from Otter.ai -

First of all, THANK YOU for volunteering. I've donated to Mozilla over the years and appreciate this product. Okay, here's my issue....I'm OLD! HA! Onto the pertinent iss… (read more)

First of all, THANK YOU for volunteering. I've donated to Mozilla over the years and appreciate this product. Okay, here's my issue....I'm OLD! HA! Onto the pertinent issue I hope can be solved here:

I use Otter ai to transcribe my healing sessions w/ clients (I'm an energy healer-I see dimensions within the human energy field). I'm a "low-end" user (I just made that up) because it's just me. When I try (operative word) to export and actually hit the "export" button, I get this stupid, crappy, dangling box about ChatGPT (see image below). There's no place to respond yes, no, or to close it out. The only thing I can do is hit "escape" to make it disappear but then I'm kicked out of the export process to view the original screen listing my recent meetings.

Specifics: I have a Macbook Air, macOS Sonoma version 14.4.1 w/ an Apple M1 (no idea what all this but assume it's useful for you). FF is my default browser. I use otter thru FF rather than an app on my Mac. In FF settings I've added otter ai to a list that allows website popups. I don't use Chatgpt or whatever it does on otter. I just want to export the text.

Sadly, otter ai customer support has been dismal. So, I've turned to you folks. I'm not super computer savvy, but hope I've done the basics to rule out issues. Oh, I've also logged out then in to Otter, rebooted my laptop a bunch- all the things to reset. Didn't work.

Thank you for your help!!!! Molly

Asked by mollyojsj 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • المُؤرشفة

Slow rendering time and laggy load times

Hi there, Hope this message finds you well. I am presently having trouble loading websites and speed times are very slow. Been using firefox for 7 years and never had … (read more)

Hi there,

Hope this message finds you well.

I am presently having trouble loading websites and speed times are very slow.

Been using firefox for 7 years and never had an issue on linux versions. Though on macos I seem to be having these slow load times.

Also rendering images and content takes quite a while to do this.


I am currently running Firefox 131.0.3 (aarch64)

This is on a iMac m3 running Macos sonoma 14.6.1

I have compared this with safari and chrome and it seems to be much better.

Is there a test I can run to see if everything is okay?

thanks for making the best browser ever!

Best always

Benji

Asked by benji7 1 year ago

Last reply by NoahSUMO 1 year ago

  • المُؤرشفة

No sound on Firefox

Cannot play sounds (videos) on Firefox. Can on other browsers. Went through suggested solutions, nothing worked. Firefox recently sent out an update. I downloaded it, did… (read more)

Cannot play sounds (videos) on Firefox. Can on other browsers. Went through suggested solutions, nothing worked. Firefox recently sent out an update. I downloaded it, didn't change anything.

Asked by Gator5 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • المُؤرشفة

Strange Notification Error Messages

I had to reinstall Firefox and now my Windows 11 24 H2 computer is constantly giving me this message in the notification area. I believe it is a scam message, I do not r… (read more)

I had to reinstall Firefox and now my Windows 11 24 H2 computer is constantly giving me this message in the notification area. I believe it is a scam message, I do not run McAfee. Here is just one of the messages I keep getting, another one will say "Your payment was rejected and I need to update payment to reactivate protection.

 Here is one I got earlier today...
 Mozilla Firefox

Critical error! Click to turn on the antivirus

Via yfyfx.sec-tl-129-e.buzz

Asked by LadyLee 1 year ago

Last reply by James (doing minimal support) 1 year ago

  • المُؤرشفة

Account Disconnected

Hello. I got a new laptop (Windows 11) and have been trying to sign in to my main account for an hour. I can "sign in" with my email and password, and I get the account r… (read more)

Hello. I got a new laptop (Windows 11) and have been trying to sign in to my main account for an hour. I can "sign in" with my email and password, and I get the account recovery code in my email. I then enter that, then I am immediately told that my account is "disconnected", even though by all other indications, I am signed in. I mean, I have to be signed in to create this post!

I read over other posts, and some of their issues seem to stem from something about their default profile. However, 1) I should still be able to sign in to a non-default profile, 2) I have been able to sign in to a different (student) profile just fine. I have uninstalled and reinstalled FF twice now, with full deletion of profiles etc. And no luck.

Other posts have mentioned antivirus software interference, but that doesn't explain why my other (student) profile works fine.

Also, when I try to create a recovery key, I am presented with an "unknown error" screen. I have attached a screenshot of that.

Asked by luke.haskell 1 year ago

Last reply by luke.haskell 1 year ago

  • المُؤرشفة

Not restoring Bookmarks or extensions

Hi I recently did a Clean install on my Windows 11 machine and downloaded/installed Firefox. Now when i sign in to my Mozilla account so i can sync back the extensions a… (read more)

Hi

I recently did a Clean install on my Windows 11 machine and downloaded/installed Firefox. Now when i sign in to my Mozilla account so i can sync back the extensions and bookmarks that i had it seems like it don't restore the information. I am sign in to the right account. What have happen whit all the information that is associated whit that account? Is everything deleted?

Asked by tokar86a 1 year ago

Last reply by tokar86a 1 year ago

  • المُؤرشفة

Transfering passcodes generated in Firefox to MacOS Sequoia

I set passcodes in Firefox for Atlantic Health MyChart & MyChart RWJBH & I need to copy need to my Passsword App in MacOS Sequoia. I tried To Copy/Paste them, … (read more)

I set passcodes in Firefox for Atlantic Health MyChart & MyChart RWJBH & I need to copy need to my Passsword App in MacOS Sequoia. I tried To Copy/Paste them, but it didn't work. What do I need to do to get them added to the Mac Password App?

Asked by tedkl1 1 year ago

Last reply by markwarner22 1 year ago

  • المُؤرشفة

502 Gateway

I can not reach Tractorsuppy.com from my firefox browser. I have used it with no issues for over a year. I am able to reach it if I use google browser. I get a message… (read more)

I can not reach Tractorsuppy.com from my firefox browser. I have used it with no issues for over a year. I am able to reach it if I use google browser. I get a message 502 Bad Gateway. Please help!

Asked by mcabarb 1 year ago

Last reply by Maire Reavy 1 year ago

  • المُؤرشفة

Working on my Website using Firefox. The layout of all my pages is wrong.

I publish two mediawiki sites. http://wikidelphia.org and http://othernetworks.org Both show up just fine for other people and for me when I access them with other brows… (read more)

I publish two mediawiki sites. http://wikidelphia.org and http://othernetworks.org

Both show up just fine for other people and for me when I access them with other browsers.

My problem occurs when I use Firefox to work on OtherNetworks. I'm going to try attaching screen shots of the Main Page. The first is from a normal view of my main page taken with another browser. In this shot the graphic is on the right

The second one is the same page taken with Firefox as the browser. I can't even figure out how to describe what is wrong with that second display.

I'm wishing for someone to figure out what is going on here and tell me how to restore FireFox so I can use it to work on my website. Is there some setting in Firefox or in the OtherNetworks site that is causing the awkward layout when using Firefox. I'm rather dependent on the bookmarks in Firefox.

Please call me or write if you would like to help me.

Stan Pokras in Philadelphia, PA [edited phone# from public community support forum]

Asked by stan68 1 year ago

Last reply by cor-el 1 year ago

  • المُؤرشفة

Mozilla has difficulties performing and interracting

I am having increasingly frequent cases when Mozilla impedes the correct operations of final actions such as 'submit', 'enter' 'place order' etc. On such occasions, apply… (read more)

I am having increasingly frequent cases when Mozilla impedes the correct operations of final actions such as 'submit', 'enter' 'place order' etc. On such occasions, applying the cursor has a minimal effect on the relevant Click Button. I have also had trouble with its proper interaction with Roboform. The latter have tried to provide me with solutions but none have worked so far. I am now in the middle of establishing a separate Profile for Roboform. Surely, all this should not be happening. It certainly does not with Microsoft Edge, which I have had to use in such occasions. It feels as if there is a barrier around Mozilla preventing correct interaction with other bodies. Please help.

Asked by Byron 1 year ago

Last reply by markwarner22 1 year ago

  • المُؤرشفة

Pinterest broken

As of the lastest Firefox upgrade Pinterest is completely broken. When I log in the home page loads, but all instead of pictures I see colored boxes. The only images I se… (read more)

As of the lastest Firefox upgrade Pinterest is completely broken. When I log in the home page loads, but all instead of pictures I see colored boxes. The only images I see are the animated ads, they show fine. In other words, the opposite of what I want. I am only using adblock origin as an extension. I have cleared website data, clicked the shield to stop blocking, and rebooted firefox in safe mode yet the problem persists. Every other browser I have can show pinterest just fine. Safari and Chrome have no issues, only Firefox. I am using Firefox 131.0.3 on MacOS Sonoma 14.7.

Asked by fx44qns8n8 1 year ago

Last reply by cor-el 1 year ago

  • المُؤرشفة

Firefox is not Downloading fonts for websites

Certain websites I visit will fail to display custom fonts, unless I clear cookies, where it works fine until I refresh the page, either by signing back in, or reloading.… (read more)

Certain websites I visit will fail to display custom fonts, unless I clear cookies, where it works fine until I refresh the page, either by signing back in, or reloading. the screenshots I have are of https://developer.android.com/studio/install this is one of the sites that gives me the issue. I have tried disabling all of my extensions, and it still doesn't fix the issue. Any help would be appreciated.

Asked by andrewkropf401 1 year ago

Last reply by cor-el 1 year ago